Support - Gigaset Fusion Manual

Support

PCAP records
PCAP (Packet Capture) is a program you can use to record system activities during a certain time
period for diagnostic purposes.
If SIP lines are unencrypted, the PCAP records may also include voice data.
In Web user interface
Settings
To start a recording:
To end a recording:
To save a recording:
Automatic restart
To limit the size of system logs, you can trigger an automatic restart at regular intervals. System
logs will then be reset. When you restart, the old logs are archived up to a certain size/number.
In Web user interface
Settings
with the switch (
and buttons
Support
The Support screen contains important links, information about the software licenses in use and
data protection.
In Web user interface
Settings
Links to Gigaset Service Portal, user guides and Wiki:
Customer support
Display Open Source licenses used in the software:
Software licenses
Show data protection information:
Data protection and Information security
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Service Diagnostics
Click Start
Click Stop
Download Select file location in file system
mation is saved as a ZIP file
Default file name: network_logs.pcap
Service Diagnostics
= enabled) Select day (
Save
Service Support
PCAP logging
Reboot Enable/disable automatic restart
= selected) Set the time with the
Save . . . The infor-