Support Case And Further Help - Fichtelbahn ReadyServoTurn Manual

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eady
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FichtelBahn
09.2 Update under error conditions
In case of a faulty FLASH or EEPROM or a failed firmware update the module can be
started in the bootloader mode manually. With the bootloader mode it is possible to
redo an update with the tool "BiDiB-Wizard".
To do so disconnect the module from the power supply (A) and press the button (H)
while reconnecting the power supply (A).
In the tree view appears a module with the name "ReadyServoTurn Bootloader" (1.).
This is a safety function to be able to redo the function update (see "09 Firmware
update on page 33).

10. Support case and further help

For any further questions please contact our support
center: https://doctor.fichtelbahn.de
A defective device can be sent in for repair with ticket
number and / or error description.
In case of warranty you will receive a replacement or we
will repair it for free.
If the damage does not fall under the product warranty,
we charge a maximum of 50% of the current sales price
for the costs of the repair. The lump sum for a review or
repair is at least 20 euros. We reserve the right to refuse
the repair of an assembly if this is not technically possible
or uneconomical, there are no additional costs.
Manual ReadyServoTurn Page 34
© 2022 FichtelBahn®
Manual Version 1.0
Technical changes and errors reserved