CyberData 011102 series Operation Manual
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CyberData 011102 series Operation Manual

Voip singlewire-enabled ceiling speaker
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The IP Endpoint Company
VoIP Singlewire-enabled
Ceiling Speaker
Operations Guide
Part Number
011102*, RAL 9002, Gray White, Standard
011103, RAL 9003, Signal White, Optional
*Replaces the 011065 number.
Document Part #930320G
for Firmware Version 2.0.9
CyberData Corporation
2555 Garden Road
Monterey, CA 93940
(831) 373-2601

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  • Page 1  Ceiling Speaker Operations Guide Part Number 011102*, RAL 9002, Gray White, Standard 011103, RAL 9003, Signal White, Optional *Replaces the 011065 number. Document Part #930320G for Firmware Version 2.0.9 CyberData Corporation 2555 Garden Road Monterey, CA 93940 (831) 373-2601...
  • Page 2 CyberData Corporation. This manual, and the products, software, firmware, and/or hardware described in this manual are the property of CyberData Corporation, provided under the terms of an agreement between CyberData Corporation and recipient of this manual, and their use is subject to that agreement and its terms.

  • Page 3: Revision History

    • Adds the following warning to the following sections: • Important Safety Instructions • Section 1.2, "Installation" • Section A.1, "Important Safety Instructions" • Warning Text: “The PoE connector is intended for intra-building connections only and does not route to the outside plant.” CyberData Corporation 930320G Operations Guide...
  • Page 4 Potential safety hazards are identified in this manual through the use of words Danger, Warning, and Caution, the specific hazard type, and pictorial alert icons. CyberData Corporation 930320G Operations Guide...
  • Page 5 To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions. GENERAL ALERT Warning The PoE connector is intended for intra-building connections only and does not route to the outside plant. GENERAL ALERT CyberData Corporation 930320G Operations Guide...
  • Page 6 Real-time Transport Protocol RTFM Reset Test Function Management Session Initiated Protocol Talkback Two-way communication enabled TFTP Trivial File Transfer Protocol u-law A companding algorithm, primarily used in the digital telecommunication Unified Communications VoIP Voice over Internet Protocol CyberData Corporation 930320G Operations Guide...

  • Page 7: Table Of Contents

    C.4.1 Warranty & RMA Returns within the United States ............40 C.4.2 Warranty & RMA Returns outside of the United States .............40 C.4.3 Spare in the Air Policy ......................41 C.4.4 Return and Restocking Policy ....................41 C.4.5 Warranty and RMA Returns Page ..................41 Index Operations Guide 930320G CyberData Corporation...

  • Page 8: Chapter 1 Product Overview

    1 Product Overview The CyberData Singlewire-enabled Speaker is a Power-over-Ethernet (PoE 802.3af) and Voice-over- IP (VoIP) public address loudspeaker that easily connects into existing local area networks with a single CAT5 cable connection. The speaker is compatible with Singlewire's InformaCast software. Its small footprint and low height allows the speaker to be discretely mounted almost anywhere.

  • Page 9: Installation

    To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions. GENERAL ALERT Warning The PoE connector is intended for intra-building connections only and does not route to the outside plant. GENERAL ALERT Operations Guide 930320G CyberData Corporation...

  • Page 10: Product Features

    ● High efficiency speaker driver ● PoE 802.3af Enabled (Powered-over-Ethernet) ● Network and external speaker volume control ● Auto detect for CyberData Clock kit 1.4 Supported Protocols The Singlewire-enabled Speaker supports: • Multicast • DHCP Client Dynamically assigns IP addresses in addition to the option to use static addressing.

  • Page 11: Product Specifications

    2.8 lbs./shipping weight of 3.8 lbs. (1.3 kg/shipping weight of 1.7 kg) Part number 011102 1.6 Dimensions Figure 1-3 shows the dimensions for the Singlewire-enabled Speaker. Figure 1-3. Dimensions 3.0 [75] 9.0 [229] Dimensions are in Inches [Millimeter] Operations Guide 930320G CyberData Corporation...

  • Page 12: Chapter 2 Installing The Singlewire-Enabled Speaker

    The installation template for the Singlewire-enabled Speaker is located on the Quick Reference Guide that is included in the packaging with each speaker. Table 2-1. Parts Quantity Part Name Illustration Singlewire-enabled Speaker Assembly Installation Quick Reference Guide Speaker Mounting Accessory Kit (Part #070054A) Operations Guide 930320G CyberData Corporation...

  • Page 13: Set Up And Test The Speaker

    2.2 Set Up and Test the Speaker before Set up and configure each speaker you mount it. CyberData delivers each speaker with the following factory default values: Table 2-2. Factory Network Default Settings—Default of Network Parameter Factory Default Setting IP Addressing...
  • Page 14 A PoE Injector is a power supply solution for those who have a standard Non PoE Switch. Figure 2-5. Singlewire-enabled Speaker Speaker (with PoE Injector) to a Non PoE Switch PoE Injector (Part #010867A) Cat 5 Ethernet cable Non PoE Switch Speaker Operations Guide 930320G CyberData Corporation...
  • Page 15 Figure 2-6. Running the V2 Speaker with Auxiliary Power Speaker AUX POWER (+) 12-14 VDC AUX SPEAKER (-) (+12VDC @ 1A) AUX POWER (-) AUX SPEAKER (+) LINE OUT (-) LINE OUT (+) AC adaptor 12-14 VDC @ 3 Amps Operations Guide 930320G CyberData Corporation...

  • Page 16: Installation Options

    8 Ohm Analog Speaker of 20 feet AUX POWER (+) AUX SPEAKER (-) (+12VDC @ 1A) AUX POWER (-) AUX SPEAKER (+) LINE OUT (-) (Part #011120, RAL 9002) (Part #011121, RAL 9003) LINE OUT (+) Operations Guide 930320G CyberData Corporation...
  • Page 17 Total Harmonic Distortion 0.5% maximum Output Impedance 10k ohm Speaker Office area in Factory AUX POWER (+) AUX SPEAKER (-) (+12VDC @ 1A) AUX POWER (-) AUX SPEAKER (+) LINE OUT (-) LINE OUT (+) Amplifier Factory Floor Operations Guide 930320G CyberData Corporation...

  • Page 18: Confirm That The Speaker Is Operational And Linked To The Network

    IP address (by default 10.10.10.10). This process will take approximately 80 seconds. 2.2.3.2 Link LED The Link LED is illuminated when the network link to the speaker is established. ● The Link LED blinks to indicate network traffic. ● Operations Guide 930320G CyberData Corporation...

  • Page 19: Confirm The Ip Address, Test The Audio, And Check The Volume

    The speaker will use DHCP to obtain the new IP address (DHCP-assigned address or Note default to 10.10.10.10 if a DHCP server is not present). Note Pressing and holding the RTFM switch for longer than five seconds will restore the speaker to the factory default settings. Operations Guide 930320G CyberData Corporation...

  • Page 20: Adjust The Volume

    To adjust the speaker volume, turn the Volume control dial (Figure 2-11) on the speaker face. Note The Singlewire-enabled Speaker has two volume controls: Networked-based (as controlled by the Singlewire protocol from InformaCast) and External (volume knob). Figure 2-11. Volume Control Volume control dial Operations Guide 930320G CyberData Corporation...

  • Page 21: How To Set The Factory Default Settings

    2. The speaker announces that it is restoring the factory default settings. Note The speaker will use DHCP to obtain the new IP address (DHCP-assigned address or default to 10.10.10.10 if a DHCP server is not present). Operations Guide 930320G CyberData Corporation...

  • Page 22: Configure The Speaker Parameters

    Table 2-3. Factory Network Default Settings—Default of Network Parameter Factory Default Setting IP Addressing DHCP IP Address 10.10.10.10 Web Access Username admin Web Access Password admin Subnet Mask 255.0.0.0 Default Gateway 10.0.0.1 a. Default if there is not a DHCP server present. Operations Guide 930320G CyberData Corporation...

  • Page 23: Singlewire-Enabled Speaker Web

    Link to the Home page. Link to the Clock Configuration page. Link to the Update Firmware page. a.This page is used only if the CyberData Clock Kit (part number 011023 [wall-mounted version] or 011024 [flush-mounted version]) is installed. Operations Guide...

  • Page 24: Log In To The Configuration Home Page

    Make sure that the PC is on the same IP network as the Singlewire-enabled Speaker. 2. When prompted, use the following default Web Access Username and Web Access Password to access the Home Page (Figure 2-13): Web Access Username: admin Web Access Password: admin Figure 2-13. Home Page Operations Guide 930320G CyberData Corporation...
  • Page 25 When selected, the volume control dial will be disabled. Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. Operations Guide 930320G CyberData Corporation...

  • Page 26: Configure The Clock Parameters

    Click the Clock Config button to open the Clock Configuration page.  Figure 2-14. Note The Clock Configuration page is always visible. If a clock is not installed, the Clock Status will indicate NOT INSTALLED. Otherwise it shows INSTALLED. Figure 2-14. Clock Configuration Page Operations Guide 930320G CyberData Corporation...
  • Page 27 Allows you to input the current time in the 24 hour format. (6 character limit) Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. Operations Guide 930320G CyberData Corporation...
  • Page 28 Time of day to change M11.1.0/2:00:00 The date and time when daylight savings ends. The eleventh month (November) The 1st occurrence of the day (next item) in the month Sunday /2:00:00 Time of day to change Operations Guide 930320G CyberData Corporation...
  • Page 29 Eniwetok GMT-11 Samoa GMT-10 Hawaii GMT-9 Alaska GMT-8 PST, Pacific US GMT-7 MST, Mountain US GMT-6 CST, Central US GMT-5 EST, Eastern US GMT-4 Atlantic, Canada GMT-3 Brazilia, Buenos Aries GMT-2 Mid-Atlantic GMT-1 Cape Verdes Operations Guide 930320G CyberData Corporation...
  • Page 30 GMT+3 Moscow, Kuwait GMT+4 Abu Dhabi, Muscat GMT+5 Islamabad, Karachi GMT+6 Almaty, Dhaka GMT+7 Bangkok, Jakarta GMT+8 Hong Kong, Beijing GMT+9 Tokyo, Osaka GMT+10 Sydney, Melbourne, Guam GMT+11 Magadan, Soloman Is. GMT+12 Fiji, Wellington, Auckland Operations Guide 930320G CyberData Corporation...

  • Page 31: Updating The Firmware

    This starts the update process. Once the Singlewire-enabled Speaker has updated the file, the Firmware countdown page appears, indicating that the firmware is being written to flash. The Singlewire-enabled Speaker will automatically reboot when the upload is Operations Guide 930320G CyberData Corporation...
  • Page 32 Shows the current firmware version. Use the Browse button to navigate to the location of the firmware file that you want to upload. Click on the Submit button to automatically upload the selected firmware and reboot the system. Operations Guide 930320G CyberData Corporation...

  • Page 33: Reboot The Singlewire-Enabled Speaker

    Configuration Home Page". 1. Click the Reboot button (Figure 2-17). Figure 2-17. Reboot Button Reboot button 2. Click Reboot. A normal restart will occur and you will see the following Reboot page. Figure 2-18. Reboot Page Operations Guide 930320G CyberData Corporation...

  • Page 34: Identifying And Testing A Ceiling Speaker When Using Informacast 4.0 Or Later

    Identifying and Testing a Ceiling Speaker when Using InformaCast 4.0 or Later 2.4 Identifying and Testing a Ceiling Speaker when Using InformaCast 4.0 or Later This section describes the basic process for identifying and testing the CyberData IP Ceiling speaker when using Singlewire's InformaCast software version 4.0 or later. Note If you have questions or need help, please consult your InformaCast documentation and or contact the CyberData support team.
  • Page 35 Identifying and Testing a Ceiling Speaker when Using InformaCast 4.0 or Later 2. On the IP Speaker Configuration page, InformaCast will indicate that it has detected new speakers. Click View. Figure 2-20. IP Speaker Configuration Page View InformaCast has detected new speakers. Operations Guide 930320G CyberData Corporation...
  • Page 36 Installing the Singlewire-enabled Speaker Identifying and Testing a Ceiling Speaker when Using InformaCast 4.0 or Later 3. The IP Speaker Configuration page will show four newly detected speakers. Click Test. Figure 2-21. IP Speaker Configuration Page Test Operations Guide 930320G CyberData Corporation...
  • Page 37 The status page is actually at: http://<ipaddr>/ (port 80) Therefore, if a user clicks the link to view the status page and is directed to: http://10.10.10.10:1004/status The user will need to edit the url in the address bar to: http://10.10.10.10/ Operations Guide 930320G CyberData Corporation...
  • Page 38 Installing the Singlewire-enabled Speaker Identifying and Testing a Ceiling Speaker when Using InformaCast 4.0 or Later 8. On the IP Speaker Configuration page, Click Add to add a speaker to the InformaCast server. Figure 2-23. IP Configuration Page Operations Guide 930320G CyberData Corporation...
  • Page 39 9. On the Add IP Speaker page, Fill out appropriate fields and click Add. Figure 2-24. Add IP Speaker Page Your speaker is now registered to the InformaCast server. You now can configure this device as part of the InformaCast system setup as required. Operations Guide 930320G CyberData Corporation...

  • Page 40: Appendix A Mounting The Speaker

    Electrical Hazard: To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions. GENERAL ALERT Warning The PoE connector is intended for intra-building connections only and does not route to the outside plant. GENERAL ALERT Operations Guide 930320G CyberData Corporation...

  • Page 41: Mount The Speaker

    Illustration #8 Nylon Thumb Nuts #8 Fender Washers 8-32 x 1 1/4" Mounting Screws Table A-2. Drywall Mounting Components (Part of the Accessory Kit) Quantity Part Name Illustration Plastic Ribbed Anchors #8 Sheet Metal Screws Operations Guide 930320G CyberData Corporation...
  • Page 42 #8 Fender Washer (3x) *Ceiling Tile or Dry Wall *Optional Reinforcement Mount P/N: 010991A (Sold Seperately) Template Speaker Assembly VoIP V2 Speaker Assembly Dry Wall Mounting Kit #6 Screw (3x) Ceiling Mounting Screw #8-32x1 1/4" (3X) Operations Guide 930320G CyberData Corporation...
  • Page 43 • , use the three 8-32 x 1 1/4" MOUNTING SCREWS, #8 NYLON THUMB NUTS, and #8 FENDER WASHERS to secure the speaker. Note For weak ceiling tile, CyberData offers a reinforcing mount (CyberData part number 010991A). • drywall mounting , use the three #8 SHEET METAL SCREWS to secure the speaker.

  • Page 44: Appendix B Setting Up A Tftp Server

    1. Install and start the software. 2. Select File Configure Security tab Transmit Only. 3. Make a note of the default directory name, and then move the firmware files to be uploaded to that directory. Operations Guide 930320G CyberData Corporation...

  • Page 45: Appendix C Troubleshooting/Technical Support

    To see a list of frequently asked questions, go to the following URL: http://www.cyberdata.net/products/voip/digitalanalog/singlewirespeaker/faqs.html C.2 Documentation The documentation for this product is released in an English language version only. You can download PDF copies of CyberData product documentation by going to the following URL: http://www.cyberdata.net/products/voip/digitalanalog/singlewirespeaker/docs.html Operations Guide 930320G...

  • Page 46: Contact Information

    3 Justin Court  Monterey, CA 93940  Attention: RMA "your RMA number" RMA Status Form If you need to inquire about the repair status of your product(s), please use the CyberData RMA Status form at the following web address: http://www.cyberdata.net/support/rmastatus.html Operations Guide...

  • Page 47: Warranty

    If an End of Life device cannot be repaired, the replacement offered may be the current version of the device. Products shipped to CyberData, both within and out of warranty, are shipped at the expense of the customer. CyberData will pay return shipping charges for repaired products.

  • Page 48: Spare In The Air Policy

    Warranty C.4.3 Spare in the Air Policy CyberData now offers a Spare in the Air no wait policy for warranty returns within the United States and Canada. More information about the Spare in the Air policy is available at the following web address: http://www.cyberdata.net/support/warranty/spareintheair.html...

  • Page 49: Index

    CyberData 39 CyberData contact information 39 home page 17 CyberData Singlewire-enabled Speaker overview 1 CyberData support limited to IP endpoint functionality 27 identifier names (PST, EDT, IST, MUT) 22 identifying the speaker (when using InformaCast 4.0) 27 identifying your product 1...
  • Page 50 34, 36 tech support 39 port baud rate 4 technical support 38 power requirement 4 technical support, contact information 39 power, connecting to speaker 6 template for speaker and screw holes 35 Operations Guide 930320G CyberData Corporation...
  • Page 51 12 warranty 40 warranty & RMA returns outside of the United States 40 warranty and RMA returns page 41 warranty policy at CyberData 40 web access password 6, 15 web access username 6, 15 web configuration log in address 17...

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