CyberData 011394 Series Operation Manual
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CyberData 011394 Series Operation Manual

Sip speaker with talk-back
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The IP Endpoint Company
SIP Speaker with Talk-Back
Operations Guide
Part #011394*, RAL 9003, Signal White
Document Part #932005A
for Firmware Version 20.5.0
CyberData Corporation
3 Justin Court
Monterey, CA 93940
(831) 373-2601

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  • Page 1 The IP Endpoint Company  SIP Speaker with Talk-Back Operations Guide Part #011394*, RAL 9003, Signal White Document Part #932005A for Firmware Version 20.5.0 CyberData Corporation 3 Justin Court Monterey, CA 93940 (831) 373-2601...
  • Page 2 CyberData Corporation. This manual, and the products, software, firmware, and/or hardware described in this manual are the property of CyberData Corporation, provided under the terms of an agreement between CyberData Corporation and recipient of this manual, and their use is subject to that agreement and its terms.
  • Page 3 Revision Information Revision 932005A, which corresponds to firmware version 20.5.0, was released on November 20, 2022. Operations Guide 932005A CyberData Corporation...
  • Page 4 Potential safety hazards are identified in this manual through the use of words Danger, Warning, and Caution, the specific hazard type, and pictorial alert icons. Operations Guide 932005A CyberData Corporation...
  • Page 5 To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions. GENERAL ALERT Warning The PoE connector is intended for intra-building connections only and does not route to the outside plant. GENERAL ALERT Operations Guide 932005A CyberData Corporation...
  • Page 6 Power over Ethernet (as per IEEE 802.3af standard) RTFM Reset Test Function Management Session Initiated Protocol SRTP Secure Real Time Protocol u-law A companding algorithm, primarily used in the digital telecommunication Unified Communications VoIP Voice over Internet Protocol Operations Guide 932005A CyberData Corporation...

  • Page 7: Table Of Contents

    Appendix A Mounting the Speaker A.1 Mount the Speaker ........................89 A.2 Dimensions ..........................91 Appendix B Troubleshooting/Technical Support B Frequently Asked Questions (FAQ) ...................92 B Documentation ..........................92 B.1 Contact Information ........................93 B.2 Warranty and RMA Information ....................93 Index Operations Guide 932005A CyberData Corporation...

  • Page 8: Chapter 1 Product Overview

    This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:  (1) this device may not cause harmful interference, and (2) this device must accept any interference received,  including interference that may cause undesired operation. Model number Serial number begins with 394 Operations Guide 932005A CyberData Corporation...

  • Page 9: Installation

    Section 2.2.1.3, "Running the SIP Speaker with Talk-Back with Auxiliary Power" • Section 2.2.2.2, "SIP Speaker with Talk-Back with an External Device" • Section 2.2.2.3, "SIP Speaker with Talk-Back with Auxiliary Speaker Connection" • Section 2.2.2.4, "SIP Speaker with Talk-Back with Line Out" Operations Guide 932005A CyberData Corporation...

  • Page 10: Product Features

    • Half duplex push to talk audio from the far side using the phone's keypad or from the Speaker side using CyberData's Remote Call Button • Ambient noise compensation, where the device will measure the ambient sound level in the area and adjust the volume of the speaker accordingly •...

  • Page 11: Supported Protocols

    Audio Encodings PCMU (G.711 mu-law) PCMA (G.711 A-law) Packet Time 20 ms G.722 G.729 1.5 Supported SIP Servers The following link contains information on how to configure the speaker for the supported SIP servers: https://www.cyberdata.net/pages/connecting-to-ip-pbx-servers Operations Guide 932005A CyberData Corporation...

  • Page 12: Specifications

    Compliant; FCC Part 15 Class; Industry Canada ICES-3 Class A; IEEE 802.3 Compliant; TAA Compliant Warranty 2 Year Limited Part number 011394 a.Dimensions are measured from the perspective of the product being upright with the front of the product facing you. Operations Guide 932005A CyberData Corporation...

  • Page 13: Optional Connections (J9 And J10)

    Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. Operations Guide 932005A CyberData Corporation...

  • Page 14: Chapter 2 Installing The Sip Speaker With Talk-Back

    The installation template for the SIP Speaker with Talk-Back is located on the Installation Quick Reference Guide that is included in the packaging with each speaker. Table 2-1. Parts Quantity Part Name Illustration SIP Speaker with Talk-Back Assembly Installation Quick Reference Guide Speaker Mounting Accessory Kit (Part #070054A) Operations Guide 932005A CyberData Corporation...

  • Page 15: Device Configuration

    Installing the SIP Speaker with Talk-Back Device Configuration 2.2 Device Configuration Set up and configure each speaker before you mount it. CyberData delivers each speaker with the following factory default values: Table 2-2. Factory Network Default Settings—Default of Network Parameter Factory Default Setting...

  • Page 16: Connect Power To The Speaker

    SIP Speaker with Talk-Back to a 802.3af compliant PoE switch via a Cat 5 Ethernet cable. Figure 2-1. SIP Speaker with Talk-Back to a 802.3af Compliant PoE Switch Cat 5 Ethernet cable 802.3af/at Compliant Ethernet Switch SIP Speaker with Talk-Back Operations Guide 932005A CyberData Corporation...
  • Page 17 A PoE Injector is a power supply solution for those who have a standard Non PoE Switch. Figure 2-2. SIP Speaker with Talk-Back (with PoE Injector) to a Non PoE Switch Non PoE Switch PoE Injector (part #011124) Non PoE Switch Cat 5 Ethernet cable SIP Speaker with Talk-Back Operations Guide 932005A CyberData Corporation...
  • Page 18 AUX SPEAKER (-) (+24VDC @ 1A) AUX POWER (-) AUX SPEAKER (+) RELAY COM RELAY NO LINE OUT (-) +5V OUT LINE OUT (+) AC adaptor +12-24 VDC @ 1 Amps (UL-listed, LPS-rated) CLASS II WIRING Operations Guide 932005A CyberData Corporation...

  • Page 19: Installation Options

    Connect Through Backplate / Slot Mounting Screw Backplate Port Cover Flip Over Adapter Port Cover Cable Slot Dimple Key Bump Dimple Key Bump Slot RGB Strobe Assembly Auxiliary RGB Strobe Ceiling Speaker Assembly Mounting Screw Slot Operations Guide 932005A CyberData Corporation...
  • Page 20 Depending Upon Controlled Device AC or DC-rated Requirements Depending Upon AC or DC External Device Power Source AC or DC Requirements Power Source as Required by POWER SUPPLY an External Device MAX. 30 VDC @ 1A Operations Guide 932005A CyberData Corporation...
  • Page 21 *Because of the limitations of PoE power,  when running the Speaker with a second auxiliary speaker, the analog or digital volume level setting CLASS II WIRING must not exceed a setting of 6. Operations Guide 932005A CyberData Corporation...
  • Page 22 Output Impedance 10k ohm AUX POWER (+) AUX SPEAKER (-) (+24VDC @ 1A) AUX POWER (-) AUX SPEAKER (+) RELAY COM RELAY NO LINE OUT (-) +5V OUT LINE OUT (+) Amplifier CLASS II WIRING Factory Floor Operations Guide 932005A CyberData Corporation...

  • Page 23: Confirm That The Speaker Is Operational And Linked To The Network

    The front power/status LED will remain solid on during operation. 2.2.3.2 Link LED • The Link LED is illuminated when the network link to the speaker is established. • The Link LED blinks to indicate network traffic. Operations Guide 932005A CyberData Corporation...

  • Page 24: Confirm The Ip Address And Test The Audio

    The speaker will use DHCP to obtain the new IP address (DHCP-assigned address or default to 192.168.1.23 if a DHCP server is not present). Note Pressing and holding the RTFM button for longer than five seconds will restore the speaker to the factory default settings. Operations Guide 932005A CyberData Corporation...

  • Page 25: How To Set The Factory Default Settings

    2. The speaker announces that it is restoring the factory default settings. Note The speaker will use DHCP to obtain the new IP address (DHCP-assigned address or default to 192.168.1.23 if a DHCP server is not present). Operations Guide 932005A CyberData Corporation...

  • Page 26: Factory Default Settings

    Table 2-3. Factory Default Settings Parameter Factory Default Setting IP Addressing DHCP IP Address 192.168.1.23 Web Access Username admin Web Access Password admin Subnet Mask 255.255.255.0 Default Gateway 192.168.1.1 a. Default if there is not a DHCP server present. Operations Guide 932005A CyberData Corporation...

  • Page 27: Sip Speaker With Talk-Back Web

    Link to the Multicast page. Link to the SSL page. Link to the Sensor page. Link to the Audiofiles page. Link to the Events page. Link to the Autoprovisioning page. Link to the Firmware page. Operations Guide 932005A CyberData Corporation...

  • Page 28: Using The Toggle Help Button

    2. You will see a question mark ( ) appear next to each web page item that has been provided with a short description by the Help feature. See Figure 2-12. Figure 2-12. Toggle Help Button and Question Marks Question mark  appears next to the web page items Operations Guide 932005A CyberData Corporation...
  • Page 29 3. Move the mouse pointer to hover over the question mark ( ), and a short description of the web page item will appear. See Figure 2-13. Figure 2-13. Short Description Provided by the Help Feature A short description of the  Question mark web page item will appear Operations Guide 932005A CyberData Corporation...

  • Page 30: Log In To The Configuration Home Page

    Note You may also download CyberData’s VoIP Discovery Utility program which allows you to easily find and configure the default web address of the CyberData VoIP products.   CyberData’s VoIP Discovery Utility program is available at the following website address: https://www.cyberdata.net/pages/discovery...
  • Page 31 Installing the SIP Speaker with Talk-Back Device Configuration Figure 2-14. Home Page 394100001 v12.1.0 Operations Guide 932005A CyberData Corporation...
  • Page 32 After selecting a configuration file, click Import to import the configuration from the selected file. Then, click Save and Reboot to store changes. Export Settings Click Export to export the current configuration to a file. Operations Guide 932005A CyberData Corporation...
  • Page 33 Toggle Help button, and you will see a question mark ( ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Operations Guide 932005A CyberData Corporation...

  • Page 34: Configure The Device

    Installing the SIP Speaker with Talk-Back Device Configuration 2.3.5 Configure the Device 1. Click the Device menu button to open the Device page. See Figure 2-15. Figure 2-15. Device Configuration Page Operations Guide 932005A CyberData Corporation...
  • Page 35 NTP Server Use this field to set the address (in IPv4 dotted decimal notation or as a canonical name) for the NTP Server. This field can accept canonical names of up to 64 characters in length. Operations Guide 932005A CyberData Corporation...
  • Page 36 Force 802.3AT Mode (NOT recommended) Enable this option if you are sure this speaker is connected to an 802.3AT power source, but it is not being detected correctly (not recommended). Operations Guide 932005A CyberData Corporation...
  • Page 37 ( ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Operations Guide 932005A CyberData Corporation...

  • Page 38: Configure The Audio

    Installing the SIP Speaker with Talk-Back Device Configuration 2.3.6 Configure the Audio 1. Click the Audio menu button to open the Audio page. See Figure 2-15. Figure 2-16. Audio Page Operations Guide 932005A CyberData Corporation...
  • Page 39 24 hour format (e.g. 11:45pm will be input as 23:45). This setting applies to all three options above. Day of Week Select the day of the week the scheduled audio health check will run. This setting only applies when configured to run once per week. Operations Guide 932005A CyberData Corporation...
  • Page 40 Downloads the health check log. Removes the health check log. Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. Operations Guide 932005A CyberData Corporation...
  • Page 41 First click on the Toggle Help button, and you will see a question mark ( ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Operations Guide 932005A CyberData Corporation...

  • Page 42: Configure The Network Parameters

    Installing the SIP Speaker with Talk-Back Device Configuration 2.3.7 Configure the Network Parameters 1. Click the Network menu button to open the Network page (Figure 2-17). Figure 2-17. Network Page Operations Guide 932005A CyberData Corporation...
  • Page 43 Specify the IEEE 802.1p VLAN priority level. Enter 1 digit. A value of 0 may cause the VLAN ID tag to be ignored. Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. Operations Guide 932005A CyberData Corporation...
  • Page 44 First click on the Toggle Help button, and you will see a question mark ( ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Operations Guide 932005A CyberData Corporation...

  • Page 45: Configure The Sip (Session Initiation Protocol) Parameters

    1. Click on the SIP menu button to open the SIP page (Figure 2-18). Figure 2-18. SIP Page—Top The strobe settings will only appear if you are using the Strobe Kit. If you are not using the Strobe Kit, you will not see the strobe settings. Operations Guide 932005A CyberData Corporation...
  • Page 46 Installing the SIP Speaker with Talk-Back Device Configuration Figure 2-19. SIP Page—Bottom The strobe settings will only appear if you are using the Strobe Kit. If you are not using the Strobe Kit, you will not see the strobe settings. Operations Guide 932005A CyberData Corporation...
  • Page 47 SIP registration authentication. Enter up to 64 alphanumeric characters. Re-registration Interval (in seconds) The SIP Re-registration interval (in seconds) is the SIP Registration lease time, also known as the expiry. The supported range is 30-3600 seconds. Enter up to 4 digits. Operations Guide 932005A CyberData Corporation...
  • Page 48 The Outbound Proxy Port is port number used as the destination port when sending SIP messages to the outbound proxy. A value of 0 will default to 5060. The supported range is 0-65536. Enter up to 5 digits. Operations Guide 932005A CyberData Corporation...
  • Page 49 A value of 0 will disable keep alive packets. SIP Ring Strobe Settings The following strobe settings will only appear if a CyberData Strobe product is connected to your device. If a CyberData Strobe product is not connected to your device, you will not see the strobe settings.
  • Page 50 Enter the SIP server address as an IPv4 address in dotted decimal notation or a fully qualified domain name. This parameter also becomes the host portion of the SIP-URI for the device's Nightringer extension on the SIP server. This field can accept entries of up to 255 characters in length. Operations Guide 932005A CyberData Corporation...
  • Page 51 How bright the strobe will blink when the Nightringer is ringing. This is the maximum brightness for “fade” type scenes. The red LED value for Nightringer. Green The green LED value for Nightringer. Blue The blue LED value for Nightringer. Operations Guide 932005A CyberData Corporation...
  • Page 52 Note For specific server configurations, go to the following website address: https://www.cyberdata.net/pages/connecting-to-ip-pbx-servers Note The maximum number of total characters in the dial-out field is 64. Operations Guide 932005A CyberData Corporation...
  • Page 53 The delayed DTMF functionality is available in Point-to-Point Mode. Note Receiving point-to-point SiP calls may not work with all phones. Figure 2-20. SIP Page Set to Point-to-Point Mode Device is set to NOT register with a SiP server Operations Guide 932005A CyberData Corporation...
  • Page 54 DTMF tone '2', send out DTMF tone 5, wait 6 seconds, send out DTMF tone 4, wait 4 seconds, send out DTMF tone 1 Note The maximum number of total characters in the dial-out field is 25. Operations Guide 932005A CyberData Corporation...

  • Page 55: Configure The Ssl Parameters

    Installing the SIP Speaker with Talk-Back Device Configuration 2.3.9 Configure the SSL Parameters 1. Click SSL menu button to open the SSL page (Figure 2-21 Figure 2-22). Figure 2-21. SSL Configuration Page Operations Guide 932005A CyberData Corporation...
  • Page 56 Installing the SIP Speaker with Talk-Back Device Configuration Figure 2-22. SSL Configuration Page Operations Guide 932005A CyberData Corporation...
  • Page 57 Note: When using a password, it must be entered and saved before importing the certificate. Download Cyberdata CA Right click and Save Link As... to get the Cyberdata CA used to sign this client certificate. Click the Save button to save your configuration settings.
  • Page 58 Info Window appears. See Section 2.3.9.1, "Certificate Info Window". Removes this certificate from the list of trusted certificates. After clicking on this button, the Remove Server Certificate Window appears. See Section 2.3.9.2, "Remove Server Certificate Window". Operations Guide 932005A CyberData Corporation...
  • Page 59 Installing the SIP Speaker with Talk-Back Device Configuration 2.3.9.1 Certificate Info Window The Certificate Info Window provides details of the certificate. This window appears after clicking on the Info button. See Figure 2-23. Figure 2-23. Certificate Info Window Operations Guide 932005A CyberData Corporation...
  • Page 60 The Remove Server Certificate Window will ask if the user wants to remove a certificate from the list of trusted certificates. This window appears after clicking on the Remove button. See Figure 2- Figure 2-24. Remove Server Certificate Window Operations Guide 932005A CyberData Corporation...

  • Page 61: Configure The Multicast Parameters

    RTP audio streams. A paging zone can consist of one or many CyberData multicast group-enabled products. There is no limit to how many speakers can be in a given paging zone. Each multicast group is defined by a multicast address and port number.
  • Page 62 Select desired color (only one may be chosen). The red LED value for Multicast. Green The green LED value for Multicast. Blue The blue LED value for Multicast. Use this button to preview the strobe flashing behavior for the Multicast Strobe Settings. Operations Guide 932005A CyberData Corporation...
  • Page 63 SIP calls, multicast streams, ring tones, ringback tones, and nightring tones are all prioritized. Ringtones and Ringtones all play at the same priority level. This means that it is possible to have a nightring tone Nightringtones and a normal ringtone playing at the same time. Operations Guide 932005A CyberData Corporation...

  • Page 64: Configure The Sensor Configuration Parameters

    Call an extension and establish two way audio Note Calling a preset extension can be set up as a point-to-point call, but currently can't send delayed DTMF tones. 1. Click Sensor menu button to open the Sensor page (Figure 2-26). Operations Guide 932005A CyberData Corporation...
  • Page 65 Installing the SIP Speaker with Talk-Back Device Configuration Figure 2-26. Sensor Page The strobe settings will only appear if you are using the Strobe Kit. If you are not using the Strobe Kit, you will not see the strobe settings. Operations Guide 932005A CyberData Corporation...
  • Page 66 Strobe will blink ON at the specified brightness for one second then OFF for one second during the duration of the event. Fast Blink Strobe will blink ON at the specified brightness then OFF five times per second during the duration of the event. Operations Guide 932005A CyberData Corporation...
  • Page 67 Use this button to preview the strobe flashing behavior for the Sensor Strobe Settings. Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. Operations Guide 932005A CyberData Corporation...
  • Page 68 Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Note You must click on the Save button and then the Reboot button for the changes to take effect. Operations Guide 932005A CyberData Corporation...

  • Page 69: Configure The Audiofiles

    The Audiofiles page is used to add custom audio to the board. User uploaded audio will take precedence over the audio files shipped with the device. 1. Click on the Audiofiles menu button to open the Audiofiles page (Figure 2-27). Figure 2-27. Audiofiles Page Operations Guide 932005A CyberData Corporation...
  • Page 70 Installing the SIP Speaker with Talk-Back Device Configuration Figure 2-28. Audiofiles Page Operations Guide 932005A CyberData Corporation...
  • Page 71 '8' corresponds to the spoken word “eight.” '9' corresponds to the spoken word “nine.” Audio Test Corresponds to the message “This is the CyberData IP speaker test message...” (24 character limit). Corresponds to the spoken word “dot.” (24 character limit).
  • Page 72 The Delete button will delete any user uploaded audio and restore the stock audio file. The Save button will download a new user audio file to the board once you've selected the file by using the Browse button. The Save button will delete any pre-existing user-uploaded audio files. Operations Guide 932005A CyberData Corporation...
  • Page 73 RIFF (little-endian) data, WAVE audio, Microsoft PCM, 16 bit, mono 8000 Hz You can use the free utility Audacity to convert audio files into this format. See Figure 2-29 through Figure 2-31. Figure 2-29. Audacity 1 Figure 2-30. Audacity 2 Operations Guide 932005A CyberData Corporation...
  • Page 74 Device Configuration When you export an audio file with Audacity, save the output as: • WAV (Microsoft) signed 16 bit PCM. Figure 2-31. WAV (Microsoft) signed 16 bit PCM WAV (Microsoft) signed 16 bit PCM Operations Guide 932005A CyberData Corporation...

  • Page 75: Configure The Events Parameters

    The Events page specifies a remote server that can be used to receive HTTP POST events when actions take place on the board. 1. Click on the Events menu button to open the Events page (Figure 2-32). Figure 2-32. Event Configuration Page Operations Guide 932005A CyberData Corporation...
  • Page 76 First click on the Toggle Help button, and you will see a question mark ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Operations Guide 932005A CyberData Corporation...
  • Page 77 Here are example packets for every event: POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData Device' MAC='0020f70015b6'> <event>POWERON</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 199 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?>...
  • Page 78 Installing the SIP Speaker with Talk-Back Device Configuration User-Agent: CyberData/1.0.0 Content-Length: 205 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData Device' MAC='0020f70015b6'> <event>CALL_TERMINATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData Device' MAC='0020f70015b6'>...
  • Page 79 Installing the SIP Speaker with Talk-Back Device Configuration User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData Device' MAC='0020f70015b6'> <event>RELAY_DEACTIVATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData Device' MAC='0020f70015b6'>...

  • Page 80: Configure The Autoprovisioning Parameters

    Values found in this file will override values stored in on-board memory. Note By default, the device will try to set up its configuration with autoprovisioning. 1. Click the Autoprov menu button to open the Autoprovisioning page. See Figure 2-33. Figure 2-33. Autoprovisioning Page Operations Guide 932005A CyberData Corporation...
  • Page 81 First click on the Toggle Help button, and you will see a question mark ( appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Operations Guide 932005A CyberData Corporation...
  • Page 82 Autoprovisioning files can contain the whole configuration or a subset of this file. The first autoprovisioning file can also contain links to other autoprovisioning files. The <MiscSettings> section contains some examples of additional autoprovisioning files: <MiscSettings> <DeviceName>CyberData Device</DeviceName> <!-- <AutoprovFile>common.xml</AutoprovFile>--> <!-- <AutoprovFile>sip_reg[macaddress].xml</AutoprovFile>-->...
  • Page 83 When one of these options is set, the Files after Boot device will download its autoprovisioning files again, and if it finds any differences from the files it downloaded on boot, it will force a reboot and reconfigure. Operations Guide 932005A CyberData Corporation...
  • Page 84 The autoprovisioning filename is set to “cyberdata/” On boot, the device will try to download: https://www.example.com/cyberdata/0020f7123456.xml ...and if this fails: https://www.example.com/cyberdata/000000cd.xml Audio files and firmware files will also add “cyberdata” to the URL before downloading. Operations Guide 932005A CyberData Corporation...
  • Page 85 In this way, a generic autoprovisioning file can specify unique firmware for a range of products. The list of valid product strings: <ProductString>CallButton31</ProductString> <ProductString>EmergencyIntercom31</ProductString> <ProductString>EmergencyIntercom31SW</ProductString> <ProductString>IndoorIntercom31</ProductString> <ProductString>IndoorIntercom31SW</ProductString> <ProductString>IndoorKeypad31</ProductString> <ProductString>IndoorKeypad31SW</ProductString> <ProductString>OfficeRinger31</ProductString> <ProductString>OfficeRinger31SW</ProductString> <ProductString>OutdoorIntercom31</ProductString> <ProductString>OutdoorIntercom31SW</ProductString> <ProductString>OutdoorKeypad31</ProductString> <ProductString>OutdoorKeypad31SW</ProductString> <ProductString>Strobe31</ProductString> <ProductString>Strobe31SW</ProductString> Operations Guide 932005A CyberData Corporation...
  • Page 86 000000cd.xml. This file exists, and Device1 parses the three elements. 1. Device1 changes its device name to CyberData Autoprovisioned. 2. Device1 finds an AutoprovFile element containing the filename sip_common.xml. The device downloads sip_common.xml from “https://autoprovtest.server.net,”...
  • Page 87 TFTP server at 10.0.1.3. and imports these settings. The device name is set to CyberData Autoprovisioned, the SIP server is set to 10.0.0.253, and the port is set to 5060. Device2 does the same except it downloads 0020f7020002.xml on boot and imports these values instead.
  • Page 88 You can force a change to the audio files on the board by clicking Restore Default on the Audio Configuration page or by changing the autoprovisioning file with “default” set as the file name. Operations Guide 932005A CyberData Corporation...
  • Page 89 "http://test.cyberdata.net"; # OPTION 66 option option-150 10.0.0.252; # OPTION 150 # These two lines are needed for option 43 vendor-option-space VendorInfo; # OPTION 43 option VendorInfo.text "http://test.cyberdata.net"; # OPTION 43 range 10.10.0.1 10.10.2.1; } Operations Guide 932005A CyberData Corporation...
  • Page 90 4. At this point, you can open and edit the autoprovisioning template to change the configuration settings in the template for the unit. 5. You can then upload the autoprovisioning file to a TFTP or HTTP server where the file can be loaded onto other devices. Operations Guide 932005A CyberData Corporation...

  • Page 91: Downloading The Firmware

    (Figure 2-35). Note CyberData strongly recommends that you do not upgrade the firmware when the device is likely to be in use. Figure 2-35. Firmware Page 5. Click on the Browse button, and then navigate to the location of the firmware file.
  • Page 92 10. When the process is complete, you will see the words SWUPDATE Successful under Status Messages. 11. The device will reboot automatically. 12. The Home page will display the version number of the firmware and indicate which boot partition is active. Operations Guide 932005A CyberData Corporation...
  • Page 93 Note: This button only appears after the user has selected a firmware file. Upload progress Status bar indicates the progress in uploading the file. Upload Post Processing Status bar indicates the progress of the software installation. Status Messages Messages relevant to the firmware update process appear here. Operations Guide 932005A CyberData Corporation...

  • Page 94: Reboot The Device

    To reboot a SIP Speaker with Talk-Back, log in to the web page as instructed in Section 2.3.4, "Log in to the Configuration Home Page". 1. Click on the Reboot button on the Home page (Figure 2-37). A normal restart will occur. Figure 2-37. Home Page 394100001 v12.1.0 Reboot Operations Guide 932005A CyberData Corporation...

  • Page 95: Command Interface Post Commands

    /dev/null --no-check-certificate "https://10.10.1.247/command" -- post-data "request=test_audio" Swap Boot partitions wget --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.10.1.81/command" -- post-data "request=swap_boot_partition" a.Type and enter all of each http POST command on one line. Operations Guide 932005A CyberData Corporation...

  • Page 96: Appendix A Mounting The Speaker

    Illustration #8 Nylon Thumb Nuts #8 Fender Washers 8-32 x 1 1/4" Mounting Screws Table A-2. Drywall Mounting Components (Part of the Accessory Kit) Quantity Part Name Illustration Plastic Ribbed Anchors #8 Sheet Metal Screws Operations Guide 932005A CyberData Corporation...
  • Page 97 #8 Fender Washer (3x) *Ceiling Tile or Dry Wall *Optional Reinforcement Mount P/N: 010991A (Sold Seperately) Template Speaker VoIP V3 Speaker Assembly Assembly Dry Wall Mounting Kit #6 Screw (3x) Ceiling Mounting Screw #8-32x1 1/4" (3X) Operations Guide 932005A CyberData Corporation...

  • Page 98: Dimensions

    For drop ceiling mounting, use the three 8-32 x 1 1/4" MOUNTING SCREWS, #8 NYLON THUMB NUTS, and #8 FENDER WASHERS to secure the speaker. Note For weak ceiling tile, CyberData offers a reinforcing mount (CyberData part number 010991A). •...

  • Page 99: Appendix B Troubleshooting/Technical Support

    To see a list of frequently asked questions for your product, click on the FAQs tab at the following webpage: https://www.cyberdata.net/pages/sip-resources Documentation The documentation for this product is released in an English language version only. To download PDF copies of CyberData product documentation, click on the Downloads tab at the following webpage: https://www.cyberdata.net/pages/sip-resources Operations Guide 932005A...

  • Page 100: Contact Information

    Support form at the following website: https://support.cyberdata.net/ The Support Form initiates a ticket which CyberData uses for tracking customer requests. Most importantly, the Support Form tells us which PBX system and software version that you are using, the make and model of the switch, and other important information. This information is essential for troubleshooting.

  • Page 101: Index

    28 confirming IP address 17 contact information 93 address, configuration login 23 contact information for CyberData 93 adjusting volume 18 current network settings 36 analog speaker CyberData contact information 93 analog volume control needs to be disabled 14 announcing a speaker’s IP address 17...
  • Page 102 89 play audio locally (door sensor) 59 point-to-point configuration 46 lease, SIP server expiration time 40 polycom default channel 56 lengthy pages 56 polycom emergency channel 56 link LED 91 polycom priority channel 56 Operations Guide 932005A CyberData Corporation...
  • Page 103 SIP configuration 38 SIP configuration parameters outbound proxy 41 registration and expiration, SIP server lease 40 user ID, SIP 40 warranty policy at CyberData 93 SIP registration 40 web configuration log in address 23 SIP remote SIP port 41 web page...
  • Page 104 20 web page navigation 20 weight 5 wget, free unix utility 88 Operations Guide 932005A CyberData Corporation...

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