CyberData 011394 Manual
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CyberData 011394 Manual

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Zoom Configuration Guide: SIP Speaker
Document Part # 931707D
CyberData Corporation
3 Justin Court
Monterey, CA 93940
(831) 373-2601

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Summary of Contents for CyberData 011394

  • Page 1 Zoom Configuration Guide: SIP Speaker Document Part # 931707D CyberData Corporation 3 Justin Court Monterey, CA 93940 (831) 373-2601...
  • Page 2 Software or firmware developed by CyberData that is unrelated to Open Source Software is copyrighted by CyberData, subject to the terms of CyberData licenses, and may not be copied, modified, reverse-engineered, or otherwise altered without explicit written permission from CyberData Corporation.
  • Page 3 Revision Information • 9-27-19 Initial Release. • 1-31-20 Updated Device Type Creation. • 3-11-21 Update for Zoom phone security update. • 9-21-21 Update for new provisioning process. CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net P 831.373.2601 | F 831.373.4193...

  • Page 4: Table Of Contents

    5.0 Configuration Procedure: Setting up the Paging Extension ........... 13 6.0 Configuration Procedure: Setting up the Nightringer extension..........21 7.0 Using the CyberData Speaker in a Zoom system..............29 7.1 Creating a Call queue ......................30 8.0 Contact CyberData Corporation ..................... 35...

  • Page 5: Setup Diagram

    ZOOM CONFIGURATION GUIDE: SIP SPEAKER Doc. 931707D Page 4 1.0 Setup Diagram Figure 1-1: Interoperability Test Infrastructure CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net P 831.373.2601 | F 831.373.4193...

  • Page 6: Test Setup Equipment

    Doc. 931707D Page 5 2.0 Test Setup Equipment This section describes the products used for interoperability testing with Zoom. Table 2-1: Setup Equipment EQUIPMENT MODEL or PART NUMBER FIRMWARE VERSION CYBERDATA SIP SPEAKER 011394/011393 12.1.1 CYBERDATA SIP TALKBACK 011398/011397 12.1.1 SPEAKER...

  • Page 7: Before You Start

    Zoom uses a Fully Qualified Domain Name (FQDN) for the SIP server and Outbound Proxy addresses. The CyberData speaker needs to perform a DNS A query to resolve the IP address of Zoom’s Outbound Proxy FQDN. It is necessary to ensure the configured DNS server(s) have an A record for the Outbound Proxy address.

  • Page 8: Configuration Procedure: Intercom/Paging Device

    As of 9/26/2021 Zoom has released an update that changes how CyberData products register with Zoom as Zoom has moved to an auto provisioning process. This changes the “CyberData” brand of products for Common Area Phones. Products like the SIP Speaker will continue to be manually provisioned, which is a very simple process.
  • Page 9 Doc. 931707D Page 8 2. From the Profile page select the “Phone System Management” section and the ‘Users & Rooms’ subsection. Figure 4-2: Profile Landing Page CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net P 831.373.2601 | F 831.373.4193...
  • Page 10 Figure 4-3: Users & Rooms 4. Press the ‘Add’ Button to create a common area phone to be used by the speaker. Figure 4-4: Add Common Area Phone CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net P 831.373.2601 | F 831.373.4193...
  • Page 11 9. Set the MAC address of the device. 10. Make sure to select Other for the device type. Note: Adding the MAC Address will switch the device type to “CyberData” make sure the device type is set to “Other”. CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net...
  • Page 12 12. Once created, the browser will redirect to the newly created extension’s page. 13. Click on the Provision button at the bottom of the device’s page. Figure 4-7: Provision CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net P 831.373.2601 | F 831.373.4193...
  • Page 13 Doc. 931707D Page 12 Figure 4-8: Provisioning Pop-up 14. A popup will appear with manual provisioning information to setup the CyberData Speaker. Keep this popup open. 15. Make sure to download all the certificates listed which will be needed for device configuration.

  • Page 14: Configuration Procedure: Setting Up The Paging Extension

    Authorization ID Primary SIP Auth Password Password 1. Click Open Browser from the CyberData Discovery Utility or point your browser to the CyberData device’s IP address to access the Home Page of the web interface. Figure 5-1: CyberData Discovery Utility 2.
  • Page 15 ZOOM CONFIGURATION GUIDE: SIP SPEAKER Doc. 931707D Page 14 Figure 5-2: Web Interface Login 3. From the Home tab press the ‘Device’ Tab. CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net P 831.373.2601 | F 831.373.4193...
  • Page 16 7. Check the box for “Periodically sync time with server”. 8. Set the “Time update period (in hours)” to 1. 9. Save. 10. Go to the SIP Tab. CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net P 831.373.2601 | F 831.373.4193...
  • Page 17 18. Set the Outbound proxy and Outbound Proxy port to the address provided in the configuration Popup. 19. Check the box for “Force Selected Codec”. 20. Set SRTP to Enabled. 21. Save. 22. Go to the ‘SSL’ Tab. CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net P 831.373.2601 | F 831.373.4193...
  • Page 18 ZOOM CONFIGURATION GUIDE: SIP SPEAKER Doc. 931707D Page 17 Figure 5-5: SSL Tab 23. Press the ‘Choose Files’ button. CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net P 831.373.2601 | F 831.373.4193...
  • Page 19 Figure 5-6: Choose file Pop-up 24. Select the certificate file and press the Open button. 25. Press the “Import CA Certificate” button to load the cert. CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net P 831.373.2601 | F 831.373.4193...
  • Page 20 28. Once the certificate is loaded a reboot will be required to make the changes take effect Use the “Apply/Reboot Button. 29. Click Reboot in the Popup. Figure 5-8: Apply/Reboot Popup CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net P 831.373.2601 | F 831.373.4193...
  • Page 21 ZOOM CONFIGURATION GUIDE: SIP SPEAKER Doc. 931707D Page 20 Once rebooted, “Registered” will appear in green in the “Status” section of the Home page. Figure 5-9: Home page – Registered CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net P 831.373.2601 | F 831.373.4193...

  • Page 22: Configuration Procedure: Setting Up The Nightringer Extension

    Authorization ID Authenticate Password Password 1. Click Open Browser from the CyberData Discovery Utility or point your browser to the CyberData device’s IP address to access the Home Page of the web interface. Figure 6-1: CyberData Discovery Utility 2. Enter the default credentials when prompted and click the Log In button.
  • Page 23 ZOOM CONFIGURATION GUIDE: SIP SPEAKER Doc. 931707D Page 22 Figure 6-2: Web Interface Login 3. From the Home tab press the ‘Device’ Tab. CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net P 831.373.2601 | F 831.373.4193...
  • Page 24 7. Check the box for “Periodically sync time with server”. 8. Set the “Time update period (in hours)” to 1. 9. Save. 10. Go to the SIP Tab. CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net P 831.373.2601 | F 831.373.4193...
  • Page 25 19. Set the Outbound proxy and Outbound Proxy port to the address provided in the configuration Popup. 20. Set SRTP to Enabled. 21. Save. 22. Go to the ‘SSL’ Tab. CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net P 831.373.2601 | F 831.373.4193...
  • Page 26 ZOOM CONFIGURATION GUIDE: SIP SPEAKER Doc. 931707D Page 25 Figure 6-4: SSL Tab 23. Press the ‘Choose Files’ button. CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net P 831.373.2601 | F 831.373.4193...
  • Page 27 Figure 6-5: Choose file Pop-up 24. Select the certificate file and press the Open button. 25. Press the “Import CA Certificate,” button to load the cert. CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net P 831.373.2601 | F 831.373.4193...
  • Page 28 27. Once the certificates are loaded a reboot will be required to make the changes take effect Use the “Apply/Reboot Button. 28. Click Reboot in the Popup. Figure 6-7: Apply/Reboot Popup CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net P 831.373.2601 | F 831.373.4193...
  • Page 29 ZOOM CONFIGURATION GUIDE: SIP SPEAKER Doc. 931707D Page 28 Once rebooted, “Registered” will appear in green in the “Status” section of the Home page. Figure 6-8: Home page – Registered CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net P 831.373.2601 | F 831.373.4193...

  • Page 30: Using The Cyberdata Speaker In A Zoom System

    Due to this operation, it is not possible to page to multiple speakers at once. To page multiple speakers simultaneously, CyberData recommends using Multicast, which can be sent from most modern SIP phones (e.g. Yealink, Poly, Snom) or a...

  • Page 31: Creating A Call Queue

    Doc. 931707D Page 30 7.1 Creating a Call queue CyberData recommends using the Nightringer extension as part of a call queue, allowing the speaker to also serve as an additional notification for incoming calls. 1. From the Phone System Management page select call queues and press the Add button to create a new queue.
  • Page 32 3. Name the queue, set a description and change the extension number if necessary. Figure 7-3: Add users 4. Press the Add button to add Users and Common Area Phones to the queue. CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net...
  • Page 33 5. Select the users who will participate in the call group, then select "Common Area Phones." 6. In the "Common Area Phones" section, select the phones you wish to add to the queue. CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net...
  • Page 34 ZOOM CONFIGURATION GUIDE: SIP SPEAKER Doc. 931707D Page 33 Figure 7-5: Add Common Area Phones 7. Click “OK” to confirm your selections. 8. Finally, press ‘Save’ to complete the queue. CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net P 831.373.2601 | F 831.373.4193...
  • Page 35 ZOOM CONFIGURATION GUIDE: SIP SPEAKER Doc. 931707D Page 34 Figure 7-6: Call queue complete CyberData Corporation 3 Justin Court, Monterey, CA 93940 www.cyberdata.net P 831.373.2601 | F 831.373.4193...

  • Page 36: Contact Cyberdata Corporation

    Contact CyberData VoIP Technical Support form on our website. The CyberData VoIP Technical Support Contact form initiates a troubleshooting ticket which CyberData uses for quality assurance purposes. Additionally, the Contact VoIP Tech Support form tells us which phone system you are using, the make and model of the network switch, and other essential troubleshooting information we need to efficiently assist with a resolution.

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