CyberData 011397 Operation Manual
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CyberData 011397 Operation Manual

Sip talk-back speaker ral 9002, gray white, standard ral 9003, signal white, optional
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The IP Endpoint Company
SIP Talk-Back Speaker
Operations Guide
Part #011397*, RAL 9002, Gray White, Standard
Part #011398*, RAL 9003, Signal White, Optional
*Replaces #011180 and 011181
Document Part #931191I
for Firmware Version 11.6.9
CyberData Corporation
3 Justin Court
Monterey, CA 93940
(831) 373-2601

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Summary of Contents for CyberData 011397

  • Page 1 The IP Endpoint Company  SIP Talk-Back Speaker Operations Guide Part #011397*, RAL 9002, Gray White, Standard Part #011398*, RAL 9003, Signal White, Optional *Replaces #011180 and 011181 Document Part #931191I for Firmware Version 11.6.9 CyberData Corporation 3 Justin Court...
  • Page 2 CyberData Corporation. This manual, and the products, software, firmware, and/or hardware described in this manual are the property of CyberData Corporation, provided under the terms of an agreement between CyberData Corporation and recipient of this manual, and their use is subject to that agreement and its terms.
  • Page 3 Table 1-1, "Product Specifications" Browsers Supported The following browsers have been tested against firmware version 11.6.9: • Internet Explorer (version: 10) • Firefox (also called Mozilla Firefox) (version: 23.0.1) • Chrome (version: 29.0.154.66 m) • Safari (version: 5.1.7) Operations Guide 931191I CyberData Corporation...
  • Page 4 Potential safety hazards are identified in this manual through the use of words Danger, Warning, and Caution, the specific hazard type, and pictorial alert icons. CyberData Corporation 931191I Operations Guide...

  • Page 5: Important Safety Instructions

    Electrical Hazard: To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions. GENERAL ALERT Warning The PoE connector is intended for intra-building connections only and does not route to the outside plant. GENERAL ALERT CyberData Corporation 931191I Operations Guide...
  • Page 6 Private Branch Exchange Power over Ethernet (as per IEEE 802.3af standard) RTFM Reset Test Function Management Session Initiated Protocol u-law A companding algorithm, primarily used in the digital telecommunication Unified Communications VoIP Voice over Internet Protocol CyberData Corporation 931191I Operations Guide...

  • Page 7: Table Of Contents

    B.1 Set up a TFTP Server ......................100 B.1.1 In a LINUX Environment ....................100 B.1.2 In a Windows Environment ..................100 Appendix C Troubleshooting/Technical Support C.1 Frequently Asked Questions (FAQ) ..................101 C.2 Documentation ........................101 C.3 Contact Information ......................102 Operations Guide 931191I CyberData Corporation...
  • Page 8 C.4 Warranty and RMA Information ....................102 Index Operations Guide 931191I CyberData Corporation...

  • Page 9: Chapter 1 Product Overview

    To identify the SIP Talk-Back Speaker, look for a model number label similar to the one shown  Figure 1-1. The model number on the label should be one of the following: • 011397, RAL 9002, Gray White, Standard Color • 011398, RAL 9003, Signal White, Optional Color Figure 1-1. Model Number Label www.cyberdata.net...

  • Page 10: Installation

    Section 2.2.1.3, "Running the SIP Talk-Back Speaker with Auxiliary Power" • Section 2.2.2.4, "SIP Talk-Back Speaker with an External Device" • Section 2.2.2.5, "SIP Talk-Back Speaker with Auxiliary Speaker Connection" • Section 2.2.2.6, "SIP Talk-Back Speaker with Line Out" Operations Guide 931191I CyberData Corporation...

  • Page 11: Product Features

    Support for 10 multicast paging groups • Support for multiple SIP servers for redundancy • Support for Cisco SRST resiliency • Relay for activating door locks, external amplifiers, etc. • Line-level audio output for connecting to an external amplifier Operations Guide 931191I CyberData Corporation...

  • Page 12: Supported Protocols

    Facilitates hosting for the configuration file for Autoprovisioning. • Audio Encodings PCMU (G.711 mu-law) PCMA (G.711 A-law) Packet Time 20 ms 1.5 Supported SIP Servers The following link contains information on how to configure the speaker for the supported SIP servers: http://www.cyberdata.net/connecting-to-ip-pbx-servers/ Operations Guide 931191I CyberData Corporation...

  • Page 13: Product Specifications

    CE; EMC Directive – Class A EN 55032 & EN 55024, LV Safety Directive – EN 60950-1, RoHS Compliant, FCC; Part 15 Class A, Industry Canada; ICES-3 Class A, IEEE 802.3 Compliant Part number 011397*, RAL 9002, Gray White, Standard Color 011398*, RAL 9003, Signal White, Optional Color *Replaces 011180 and 011181.

  • Page 14: Optional Connections (J9 And J10)

    Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. Operations Guide 931191I CyberData Corporation...

  • Page 15: Sip Talk-Back Speaker Modes

    Section 1.9.1, "Optional 011185 Remote Call Button (sold separately)" • Push the Call Button to make a call or dial the SIP extension. See Figure 1-5. Figure 1-5. Push the Call Button to Make a Call Operations Guide 931191I CyberData Corporation...
  • Page 16 Product Overview SIP Talk-Back Speaker Modes Push the Call Button Note: See Section 1.9.1, "Optional 011185 Remote Call Button (sold sepa- rately)" Operations Guide 931191I CyberData Corporation...
  • Page 17 To listen to someone talking on the other end, the person at the SIP Talk-Back Speaker must release the Call Button. See Figure 1-7. Figure 1-7. Release the Call Button While Listening Release the Call Button while listening Note: See Section 1.9.1, "Optional 011185 Remote Call Button (sold sepa- rately)" Operations Guide 931191I CyberData Corporation...

  • Page 18: Monitor Mode

    Monitor Mode is controlled by the phone instead of the Push-to-Talk Speaker. • To initiate the Monitor Mode, someone on a phone must dial the pre-programmed Monitor Extension. See Figure 1-9. Figure 1-9. Dial the Monitor Extension Dial the pre-programmed Monitor Extension Operations Guide 931191I CyberData Corporation...
  • Page 19 "talking mode," they must press a pre-programmed keypad button to enter the "listening mode." Figure 1-10. Talking and Listening Modes are Controlled by the Phone Keypad Talking and listening modes are controlled by the phone keypad Operations Guide 931191I CyberData Corporation...

  • Page 20: Chapter 2 Installing The Sip Talk-Back Speaker

    The installation template for the SIP Talk-Back Speaker is located on the Installation Quick Reference Guide that is included in the packaging with each speaker. Table 2-1. Parts Quantity Part Name Illustration SIP Talk-Back Speaker Assembly Installation Quick Reference Guide Speaker Mounting Accessory Kit Operations Guide 931191I CyberData Corporation...

  • Page 21: Device Configuration

    Installing the SIP Talk-Back Speaker Device Configuration 2.2 Device Configuration Set up and configure each speaker before you mount it. CyberData delivers each speaker with the following factory default values: Table 2-2. Factory Network Default Settings—Default of Network Parameter Factory Default Setting...

  • Page 22: Connect Power To The Speaker

    SIP Talk-Back Speaker to a 802.3af compliant PoE switch via a Cat 5 Ethernet cable. Figure 2-1. SIP Talk-Back Speaker to a 802.3af Compliant PoE Switch Cat 5 Ethernet cable 802.3af Compliant PoE Switch SIP Talk-Back Speaker Operations Guide 931191I CyberData Corporation...
  • Page 23 A PoE Injector is a power supply solution for those who have a standard Non PoE Switch. Figure 2-2. SIP Talk-Back Speaker (with PoE Injector) to a Non PoE Switch PoE Injector (Part #010867A) Cat 5 Ethernet cable Non PoE Switch SIP Talk-Back Speaker Operations Guide 931191I CyberData Corporation...
  • Page 24 AUX SPEAKER (-) (+24VDC @ 1A) AUX POWER (-) AUX SPEAKER (+) RELAY COM RELAY NO LINE OUT (-) +5V OUT LINE OUT (+) AC adaptor +12-24 VDC @ 1 Amps (UL-listed, LPS-rated) CLASS II WIRING Operations Guide 931191I CyberData Corporation...

  • Page 25: Installation Options

    Connect Through Backplate / Slot Mounting Screw Backplate Port Cover Flip Over Adapter Port Cover Cable Slot Dimple Key Bump Dimple Key Bump Slot RGB Strobe Assembly Auxiliary RGB Strobe Ceiling Speaker Assembly Mounting Screw Slot Operations Guide 931191I CyberData Corporation...
  • Page 26 One (1) Meter Mounting Screw Strobe Cable Connect Through Backplate / Slot Mounting Screw Port Cover Flip Over Adapter Port Cover Cable Dimple Key Bump Dimple Key Bump Slot Ceiling Speaker Assembly SIP RGB Strobe Board Operations Guide 931191I CyberData Corporation...
  • Page 27 RELAY COM RELAY NO LINE OUT (-) BUTTON LED (+) LINE OUT (+) BTN SENSE BUTTON LED (-) High-purity copper CLASS II WIRING 16 AWG wire and a maximum length of 20 feet Back View Operations Guide 931191I CyberData Corporation...
  • Page 28 LED strobe light Output Contacts AC or DC-rated depending upon controlled device AC or DC requirements Power Source as DC Power Supply required by an (Max. 30 VDC @ 1A) external device Operations Guide 931191I CyberData Corporation...
  • Page 29 *Because of the limitations of PoE power,  when running the Speaker with a second auxiliary speaker, the analog or digital volume level setting CLASS II WIRING must not exceed a setting of 6. Operations Guide 931191I CyberData Corporation...
  • Page 30 AUX SPEAKER (-) (+24VDC @ 1A) AUX POWER (-) AUX SPEAKER (+) RELAY COM RELAY NO LINE OUT (-) BUTTON LED (+) LINE OUT (+) BTN SENSE BUTTON LED (-) Amplifier CLASS II WIRING Factory Floor Operations Guide 931191I CyberData Corporation...

  • Page 31: Confirm That The Speaker Is Operational And Linked To The Network

    The front power/status LED will remain solid on during operation. 2.2.3.2 Link LED • The Link LED is illuminated when the network link to the speaker is established. • The Link LED blinks to indicate network traffic. Operations Guide 931191I CyberData Corporation...

  • Page 32: Confirm The Ip Address And Test The Audio

    The speaker will use DHCP to obtain the new IP address (DHCP-assigned address or default to 10.10.10.10 if a DHCP server is not present). Note Pressing and holding the RTFM button for longer than five seconds will restore the speaker to the factory default settings. Operations Guide 931191I CyberData Corporation...

  • Page 33: Adjust The Volume

    The SIP Talk-Back Speaker has two volume controls: Internal (web-based) and External (volume knob). The external volume control can be disabled from the web interface by selecting Disable Volume Control Dial on the Device Configuration Page (see Section 2.3.5). Figure 2-12. Volume Control Volume control dial Operations Guide 931191I CyberData Corporation...

  • Page 34: How To Set The Factory Default Settings

    2. The speaker announces that it is restoring the factory default settings. Note The speaker will use DHCP to obtain the new IP address (DHCP-assigned address or default to 10.10.10.10 if a DHCP server is not present). Operations Guide 931191I CyberData Corporation...

  • Page 35: Factory Default Settings

    Table 2-3. Factory Default Settings Parameter Factory Default Setting IP Addressing DHCP IP Address 10.10.10.10 Web Access Username admin Web Access Password admin Subnet Mask 255.0.0.0 Default Gateway 10.0.0.1 a. Default if there is not a DHCP server present. Operations Guide 931191I CyberData Corporation...

  • Page 36: Sip Talk-Back Speaker Web

    Link to go to the SIP page. Link to the Multicast page. Link to the Sensor page. Link to the Audiofiles page. Link to the Events page. Link to the Autoprovisioning page. Link to the Firmware page. Operations Guide 931191I CyberData Corporation...

  • Page 37: Using The Toggle Help Button

    2. You will see a question mark ( ) appear next to each web page item that has been provided with a short description by the Help feature. See Figure 2-15. Figure 2-15. Toggle Help Button and Question Marks Question mark  appears next to the web page items Toggle Help button Operations Guide 931191I CyberData Corporation...
  • Page 38 3. Move the mouse pointer to hover over the question mark ( ), and a short description of the web page item will appear. See Figure 2-16. Figure 2-16. Short Description Provided by the Help Feature A short description of the  Question mark web page item will appear Operations Guide 931191I CyberData Corporation...

  • Page 39: Log In To The Configuration Home Page

    Note You may also download CyberData’s VoIP Discovery Utility program which allows you to easily find and configure the default web address of the CyberData VoIP products.   CyberData’s VoIP Discovery Utility program is available at the following website address: http://www.cyberdata.net/assets/common/discovery.zip...
  • Page 40 Installing the SIP Talk-Back Speaker Device Configuration Figure 2-17. Home Page 397100001 v11.6.9 Operations Guide 931191I CyberData Corporation...
  • Page 41 After selecting a configuration file, click Import to import the configuration from the selected file. Then, click Save and Reboot to store changes. Export Settings Click Export to export the current configuration to a file. Operations Guide 931191I CyberData Corporation...
  • Page 42 ( ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Operations Guide 931191I CyberData Corporation...

  • Page 43: Configure The Device

    1. Click the Device menu button to open the Device page. See Figure 2-18. Figure 2-18. Device Configuration Page These settings will only appear if you are using the Talk-Back Speaker. If you are not using the Talk-Back Speaker, you will see the words NOT INSTALLED. Operations Guide 931191I CyberData Corporation...
  • Page 44 Installing the SIP Talk-Back Speaker Device Configuration Figure 2-19. Device Configuration Page These settings will only appear if you are using the Clock Kit. If you are not using the Clock Kit, you will see the words NOT INSTALLED. Operations Guide 931191I CyberData Corporation...
  • Page 45 Note: Some PBX's use # for other call functions Enable Stored Message Playback When selected, the caller will be prompted to select one of nine stored messages to play through the speaker. Stored messages may be customized on the Audiofiles page. Operations Guide 931191I CyberData Corporation...
  • Page 46 When selected, the device will play a ringback tone (corresponds to Ringback Tone on the Audiofiles page) out of the speaker while placing an outbound call. The Ringback Tone will play until the call is answered. Operations Guide 931191I CyberData Corporation...
  • Page 47 Enter up to 25 digits (* and # are supported). Relay Pulse Duration (in seconds) The length of time (in seconds) during which the relay will be activated when the DTMF Relay Activation Code is detected. Enter up to 5 digits. Operations Guide 931191I CyberData Corporation...
  • Page 48 3. The device will play back the recorded audio. Click on the Test Relay button to do a relay test. Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Operations Guide 931191I CyberData Corporation...
  • Page 49 Note You can change the Volume, Multicast Volume, Ring Volume, Sensor Volume, and Push To Talk Volume without rebooting the device. You must save and reboot the device for other changes to take effect. Operations Guide 931191I CyberData Corporation...
  • Page 50 Time of day to change M11.1.0/2:00:00 The date and time when daylight savings ends. The eleventh month (November) The 1st occurrence of the day (next item) in the month Sunday /2:00:00 Time of day to change Operations Guide 931191I CyberData Corporation...
  • Page 51 CST, Central US GMT-5 EST, Eastern US GMT-4 Atlantic, Canada GMT-3 Brazilia, Buenos Aries GMT-2 Mid-Atlantic GMT-1 Cape Verdes Greenwich Mean Time, Dublin GMT+1 Berlin, Rome GMT+2 Israel, Cairo GMT+3 Moscow, Kuwait GMT+4 Abu Dhabi, Muscat Operations Guide 931191I CyberData Corporation...
  • Page 52 Time Zone City or Area Zone Crosses GMT+5 Islamabad, Karachi GMT+6 Almaty, Dhaka GMT+7 Bangkok, Jakarta GMT+8 Hong Kong, Beijing GMT+9 Tokyo, Osaka GMT+10 Sydney, Melbourne, Guam GMT+11 Magadan, Soloman Is. GMT+12 Fiji, Wellington, Auckland Operations Guide 931191I CyberData Corporation...

  • Page 53: Configure The Network Parameters

    Installing the SIP Talk-Back Speaker Device Configuration 2.3.6 Configure the Network Parameters 1. Click the Network menu button to open the Network page (Figure 2-21). Figure 2-21. Network Configuration Page Operations Guide 931191I CyberData Corporation...
  • Page 54 Subnet Mask Shows the current Subnet Mask address. Default Gateway Shows the current Default Gateway address. DNS Server 1 Shows the current DNS Server 1 address. DNS Server 2 Shows the current DNS Server 2 address. Operations Guide 931191I CyberData Corporation...
  • Page 55 Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Note You must click on the Save button and then the Reboot button for the changes to take effect. Operations Guide 931191I CyberData Corporation...

  • Page 56: Configure The Sip (Session Initiation Protocol) Parameters

    (Figure 2-22). Figure 2-22. SIP Configuration Page—Top The strobe settings will only appear if you are using the Strobe Kit. If you are not using the Strobe Kit, you will not see the strobe settings. Operations Guide 931191I CyberData Corporation...
  • Page 57 Device Configuration Figure 2-23. SIP Configuration Page—Bottom The strobe settings will only appear if you are using the Strobe Kit. If you are not using the Strobe Kit, you will not see the strobe settings. Operations Guide 931191I CyberData Corporation...
  • Page 58 Enter up to 64 alphanumeric characters. Backup SIP Auth ID 2 Specify the Authenticate ID for the second backup SIP server. This parameter is required for SIP registration authentication. Enter up to 64 alphanumeric characters. Operations Guide 931191I CyberData Corporation...
  • Page 59 0 will disable keep alive packets. SIP Ring Strobe Settings The following strobe settings will only appear if a CyberData Strobe product is connected to your device. If a CyberData Strobe product is not connected to your device, you will not see the strobe settings.
  • Page 60 Settings. SIP Call Strobe Settings The following strobe settings will only appear if a CyberData Strobe product is connected to your device. If a CyberData Strobe product is not connected to your device, you will not see the strobe settings.
  • Page 61 The Outbound Proxy Port is port number used as the destination port when sending SIP messages to the outbound proxy for the Nightringer extension. A value of 0 will default to 5060. The supported range is 0-65536. Enter up to 5 digits. Operations Guide 931191I CyberData Corporation...
  • Page 62 Specify the size of the jitter buffer (in milliseconds) used for SIP calls. Valid values are 50-1000. Call Disconnection Terminate Call After Delay Automatically terminate an active call after a given delay in seconds. A value of 0 will disable this function. Enter up to 8 digits. Codec Selection Operations Guide 931191I CyberData Corporation...
  • Page 63 DTMF tone '2', send out DTMF tone 5, wait 6 seconds, send out DTMF tone 4, wait 4 seconds, send out DTMF tone 1 Note The maximum number of total characters in the dial-out field is 64. Operations Guide 931191I CyberData Corporation...
  • Page 64 Point-to-Point calls. The delayed DTMF functionality is available in the Point-to-Point Mode. Note Receiving point-to-point SiP calls may not work with all phones. Figure 2-24. SIP Page Set to Point-to-Point Mode Device is set to NOT register with a SiP server Operations Guide 931191I CyberData Corporation...
  • Page 65 DTMF tone '2', send out DTMF tone 5, wait 6 seconds, send out DTMF tone 4, wait 4 seconds, send out DTMF tone 1 Note The maximum number of total characters in the dial-out field is 25. Operations Guide 931191I CyberData Corporation...

  • Page 66: Configure The Multicast Parameters

    RTP audio streams. A paging zone can consist of one or many CyberData multicast group-enabled products. There is no limit to how many speakers can be in a given paging zone. Each multicast group is defined by a multicast address and port number.
  • Page 67 How bright the strobe will blink on a multicast page. This is the maximum brightness for “fade” type scenes. The red LED value for Multicast. Green The green LED value for Multicast. Blue The blue LED value for Multicast. Operations Guide 931191I CyberData Corporation...
  • Page 68 SIP calls, multicast streams, ring tones, ringback tones, and nightring tones are all prioritized. Ringtones and Ringtones all play at the same priority level. This means that it is possible to have a nightring tone Nightringtones and a normal ringtone playing at the same time. Operations Guide 931191I CyberData Corporation...

  • Page 69: Configure The Sensor Configuration Parameters

    Call an extension and play a pre-recorded audio file Note Calling a preset extension can be set up as a point-to-point call, but currently can't send delayed DTMF tones. 1. Click Sensor menu button to open the Sensor page (Figure 2-26). Operations Guide 931191I CyberData Corporation...
  • Page 70 Device Configuration Figure 2-26. Sensor Configuration Page The strobe settings will only appear if you are using the Strobe Kit. If you are not using the Strobe Kit, you will not see the strobe settings. Operations Guide 931191I CyberData Corporation...
  • Page 71 OFF for 350ms during the duration of the event. Slow Fade Strobe will increase in brightness from 0 to the specified brightness and back to 0 over the course of about 3.5 seconds during the duration of the event. Operations Guide 931191I CyberData Corporation...
  • Page 72 Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Note You must click on the Save button and then the Reboot button for the changes to take effect. Operations Guide 931191I CyberData Corporation...

  • Page 73: Configure The Audio Configuration Parameters

    The Audiofiles page is used to add custom audio to the board. User uploaded audio will take precedence over the audio files shipped with the device. 1. Click on the Audiofiles menu button to open the Audiofiles page (Figure 2-27). Figure 2-27. Audiofiles Page Operations Guide 931191I CyberData Corporation...
  • Page 74 Installing the SIP Talk-Back Speaker Device Configuration Figure 2-28. Audiofiles Page Operations Guide 931191I CyberData Corporation...
  • Page 75 Installing the SIP Talk-Back Speaker Device Configuration Figure 2-29. Audiofiles Page Operations Guide 931191I CyberData Corporation...
  • Page 76 '9' corresponds to the spoken word “nine.” Corresponds to the spoken word “dot.” (24 character limit) Audio Test Corresponds to the message “This is the CyberData IP speaker test message...” (24 character limit) Enter Code Corresponds to the message “Enter Code” (24 character limit).
  • Page 77 The Delete button will delete any user uploaded audio and restore the stock audio file. The Save button will download a new user audio file to the board once you've selected the file by using the Browse button. The Save button will delete any pre-existing user-uploaded audio files. Operations Guide 931191I CyberData Corporation...
  • Page 78 RIFF (little-endian) data, WAVE audio, Microsoft PCM, 16 bit, mono 8000 Hz You can use the free utility Audacity to convert audio files into this format. See Figure 2-30 through Figure 2-32. Figure 2-30. Audacity 1 Figure 2-31. Audacity 2 Operations Guide 931191I CyberData Corporation...
  • Page 79 Device Configuration When you export an audio file with Audacity, save the output as: • WAV (Microsoft) signed 16 bit PCM. Figure 2-32. WAV (Microsoft) signed 16 bit PCM WAV (Microsoft) signed 16 bit PCM Operations Guide 931191I CyberData Corporation...

  • Page 80: Configure The Events Parameters

    The Events page specifies a remote server that can be used to receive HTTP POST events when actions take place on the board. 1. Click on the Events menu button to open the Events page (Figure 2-33). Figure 2-33. Event Configuration Page Operations Guide 931191I CyberData Corporation...
  • Page 81 HTTP POST events. Enter up to 127 characters. Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. Operations Guide 931191I CyberData Corporation...
  • Page 82 Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Note You must click on the Save button and then the Reboot button for the changes to take effect. Operations Guide 931191I CyberData Corporation...

  • Page 83: Example Packets For Events

    Here are example packets for every event: POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData Device' MAC='0020f70015b6'> <event>POWERON</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 199 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?>...
  • Page 84 Installing the SIP Talk-Back Speaker Device Configuration User-Agent: CyberData/1.0.0 Content-Length: 205 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData Device' MAC='0020f70015b6'> <event>CALL_TERMINATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData Device' MAC='0020f70015b6'>...
  • Page 85 Installing the SIP Talk-Back Speaker Device Configuration User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData Device' MAC='0020f70015b6'> <event>RELAY_DEACTIVATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData Device' MAC='0020f70015b6'>...

  • Page 86: Configure The Autoprovisioning Parameters

    Values found in this file will override values stored in on-board memory. Note By default, the device will try to set up its configuration with autoprovisioning. 1. Click the Autoprov menu button to open the Autoprovisioning page. See Figure 2-34. Figure 2-34. Autoprovisioning Page Operations Guide 931191I CyberData Corporation...
  • Page 87 Set Time with NTP Server on boot setting on the Device Configuration Page page (see Table 2-6). Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Operations Guide 931191I CyberData Corporation...
  • Page 88 3. Option 150 - an IP address to a tftp server 4. Option 66 - an IP address to a tftp server or if the entry starts with 'http', a FQDN to a http server. Operations Guide 931191I CyberData Corporation...
  • Page 89 Autoprovisioning files can contain the whole configuration or a subset of this file. The first autoprovisioning file can also contain links to other autoprovisioning files. The <MiscSettings> section contains some examples of additional autoprovisioning files: <MiscSettings> <DeviceName>CyberData Device</DeviceName> <!-- <AutoprovFile>common.xml</AutoprovFile>--> <!-- <AutoprovFile>sip_reg[macaddress].xml</AutoprovFile>-->...
  • Page 90 When one of these options is set, the Files after Boot device will download its autoprovisioning files again, and if it finds any differences from the files it downloaded on boot, it will force a reboot and reconfigure. Operations Guide 931191I CyberData Corporation...
  • Page 91 The autoprovisioning filename is set to “cyberdata/” On boot, the device will try to download: https://www.example.com/cyberdata/0020f7123456.xml ...and if this fails: https://www.example.com/cyberdata/000000cd.xml Audio files and firmware files will also add “cyberdata” to the URL before downloading. Operations Guide 931191I CyberData Corporation...
  • Page 92 In this way, a generic autoprovisioning file can specify unique firmware for a range of products. The list of valid product strings: <ProductString>CallButton31</ProductString> <ProductString>EmergencyIntercom31</ProductString> <ProductString>EmergencyIntercom31SW</ProductString> <ProductString>IndoorIntercom31</ProductString> <ProductString>IndoorIntercom31SW</ProductString> <ProductString>IndoorKeypad31</ProductString> <ProductString>IndoorKeypad31SW</ProductString> <ProductString>OfficeRinger31</ProductString> <ProductString>OfficeRinger31SW</ProductString> <ProductString>OutdoorIntercom31</ProductString> <ProductString>OutdoorIntercom31SW</ProductString> <ProductString>OutdoorKeypad31</ProductString> <ProductString>OutdoorKeypad31SW</ProductString> <ProductString>Strobe31</ProductString> <ProductString>Strobe31SW</ProductString> Operations Guide 931191I CyberData Corporation...
  • Page 93 000000cd.xml. This file exists, and Device1 parses the three elements. 1. Device1 changes its device name to CyberData Autoprovisioned. 2. Device1 finds an AutoprovFile element containing the filename sip_common.xml. The device downloads sip_common.xml from “https://autoprovtest.server.net,”...
  • Page 94 TFTP server at 10.0.1.3. and imports these settings. The device name is set to CyberData Autoprovisioned, the SIP server is set to 10.0.0.253, and the port is set to 5060. Device2 does the same except it downloads 0020f7020002.xml on boot and imports these values instead.
  • Page 95 You can force a change to the audio files on the board by clicking Restore Default on the Audio Configuration page or by changing the autoprovisioning file with “default” set as the file name. Operations Guide 931191I CyberData Corporation...
  • Page 96 "http://test.cyberdata.net"; # OPTION 66 option option-150 10.0.0.252; # OPTION 150 # These two lines are needed for option 43 vendor-option-space VendorInfo; # OPTION 43 option VendorInfo.text "http://test.cyberdata.net"; # OPTION 43 range 10.10.0.1 10.10.2.1; } Operations Guide 931191I CyberData Corporation...
  • Page 97 4. At this point, you can open and edit the autoprovisioning template to change the configuration settings in the template for the unit. 5. You can then upload the autoprovisioning file to a TFTP or HTTP server where the file can be loaded onto other devices. Operations Guide 931191I CyberData Corporation...

  • Page 98: Downloading The Firmware

    2.4.1 Downloading the Firmware To download the firmware to your computer: 1. Download the latest firmware file from the Downloads tab at the following webpage: http://www.cyberdata.net/voip/011397/ 2. Unzip the firmware version file. This file may contain the following: • Firmware file •...
  • Page 99 4. Click on the Firmware menu button to open the Firmware page. See Figure 2-36. Caution Equipment Hazard: CyberData strongly recommends that you first reboot the device before attempting to upgrade the firmware of the device. See Section 2.4.2, "Reboot the Device".

  • Page 100: Reboot The Device

    To reboot a SIP Talk-Back Speaker, log in to the web page as instructed in Section 2.3.4, "Log in to the Configuration Home Page". 1. Click on the Reboot button on the Home page (Figure 2-37). A normal restart will occur. Figure 2-37. Home Page 397100001 v11.6.9 Reboot Operations Guide 931191I CyberData Corporation...

  • Page 101: Command Interface Post Commands

    --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi- bin/audiofiles.cgi" --post-data "play_3=yes" Play the "4" audio file wget --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi- bin/audiofiles.cgi" --post-data "play_4=yes" Operations Guide 931191I CyberData Corporation...
  • Page 102 --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi- bin/audiofiles.cgi" --post-data "play_doorajar=yes" Play the "Night Ring" audio file wget --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi- bin/audiofiles.cgi" --post-data "play_nightring=yes" Operations Guide 931191I CyberData Corporation...
  • Page 103 --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi- bin/audiofiles.cgi" --post-data "delete_restoringdefault=yes" Delete the "Ringback tone" audio file wget --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi- bin/audiofiles.cgi" --post-data "delete_ringback=yes" Operations Guide 931191I CyberData Corporation...
  • Page 104 Trigger the Intrusion Sensor Test (Sensor Config page) wget --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi- bin/sensor.cgi" --post-data "intrusiontest=yes" a.Type and enter all of each http POST command on one line. Operations Guide 931191I CyberData Corporation...

  • Page 105: Appendix A Mounting The Speaker

    Illustration #8 Nylon Thumb Nuts #8 Fender Washers 8-32 x 1 1/4" Mounting Screws Table A-2. Drywall Mounting Components (Part of the Accessory Kit) Quantity Part Name Illustration Plastic Ribbed Anchors #8 Sheet Metal Screws Operations Guide 931191I CyberData Corporation...
  • Page 106 #8 Nylon Thumb Nut (3x) #8 Fender Washer (3x) *Ceiling Tile or Dry Wall *Optional Reinforcement Mount P/N: 010991A (Sold Seperately) Template VoIP V3 Speaker Assembly Dry Wall Mounting Kit #6 Screw (3x) Ceiling Mounting Screw #8-32x1 1/4" (3X) Operations Guide 931191I CyberData Corporation...

  • Page 107: Dimensions

    For drop ceiling mounting, use the three 8-32 x 1 1/4" MOUNTING SCREWS, #8 NYLON THUMB NUTS, and #8 FENDER WASHERS to secure the speaker. Note For weak ceiling tile, CyberData offers a reinforcing mount (CyberData part number 010991A). •...

  • Page 108: Appendix B Setting Up A Tftp Server

    1. Install and start the software. 2. Select File Configure Security tab Transmit Only. 3. Make a note of the default directory name, and then move the firmware files to be uploaded to that directory. Operations Guide 931191I CyberData Corporation...

  • Page 109: Appendix C Troubleshooting/Technical Support

    To see a list of frequently asked questions for your product, click on the FAQs tab at the following webpage: http://www.cyberdata.net/voip/011397/ C.2 Documentation The documentation for this product is released in an English language version only. To download PDF copies of CyberData product documentation, click on the Downloads tab at the following webpage: http://www.cyberdata.net/voip/011397/ Operations Guide 931191I...

  • Page 110: Contact Information

    Support form at the following website: http://support.cyberdata.net/ The Support Form initiates a ticket which CyberData uses for tracking customer requests. Most importantly, the Support Form tells us which PBX system and software version that you are using, the make and model of the switch, and other important information. This information is essential for troubleshooting.
  • Page 111 (door sensor) 63 confirming IP address 24 address, configuration login 31 contact information 102 adjusting volume 26 contact information for CyberData 102 analog speaker current network settings 46 analog volume control needs to be disabled 21 CyberData contact information 102 announcing a speaker’s IP address 24...
  • Page 112 POST command 93 nightringer settings 53 normal mode 7 NTP server 38 identifier names (PST, EDT, IST, MUT) 43 identifying your product 1 illustration of speaker mounting process 97 overview 1 import settings 33 Operations Guide 931191I CyberData Corporation...
  • Page 113 26 ringtones 60 lengthy pages 60 rport discovery setting, disabling 51 RTFM button 24 user ID for SIP server login 50 username changing for web configuration access 35 default for web configuration access 31 Operations Guide 931191I CyberData Corporation...
  • Page 114 37 SIP volume 37 volume boost 37 volume control dial disable 37 volume, adjusting 26 warranty policy at CyberData 102 web access password 13 web access username 13 web configuration log in address 31 web page navigation 28...

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