Reporting Safety Defects - Kia Sorento 2023 Owner's Manual

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Reporting Safety Defects

Reporting Safety Defects
If you believe that your vehicle has a
defect which could cause a crash or
could cause injury or death, you should
immediately inform Transport Canada
(TC) in addition to notifying Kia Canada
Inc..
Mailing Address:
Transport Canada - ASFAD
330 Sparks Street
Ottawa, ON
K1A 0N5
Telephone: 819-994-3328 (Ottawa-
Gatineau area or internationally)
Toll free: 1-800-333-0510 (in Canada)
Online:
http://www.tc.gc.ca/recalls
If TC receives similar complaints, it may
open an investigation, and if it finds that
a safety defect exists in a group of vehi-
cles, it may order a recall and remedy
campaign. However, TC cannot become
involved in individual problems between
you, your dealer, or Kia Canada Inc..
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