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Solving mailbox problems
Use the following table to find solutions to problems with the optional mailbox.
Symptom
Paper jams before
reaching the mailbox.
Paper jams in the
mailbox at the plastic
deflector area.
Cause
The mailbox and the printer
are misaligned because the
mailbox deflector is caught.
The mailbox cable is not
connected properly.
The stacking arm has not
been removed.
Solution
Realign the mailbox and the printer. Refer to the
Setup Guide for instructions.
Check the cable connection. Refer to the Setup Guide
for instructions on connecting the mailbox to the
printer.
Refer to the Setup Guide for instructions.
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