Kentucky 40550, U.S.A. In the United Kingdom and Eire, send to Lexmark International Ltd., Marketing and Services Department, Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.
The Lexmark W820dn, a network model that ships with a duplex unit attached. You may have purchased your Lexmark W820 as part of a multifunction device with capabilities such as copying, faxing, or scanning. For information about setting up components other than the printer, refer to the documentation that came with your multifunction device.
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Optional 2500-sheet high capacity feeder Significantly increases the printer input capacity. Either this feeder or a base cabinet may be attached to the printer. viii Preface The following figure illustrates the Lexmark W820 and all the available paper handling options.
This Setup Guide contains all the information you need to set up your new Lexmark W820, Lexmark W820n, or Lexmark W820dn printer. This manual provides detailed instructions for unpacking and setting up the printer, installing supplies and options, loading...
Note: The Lexmark W820 Publications CD is located in the back of this book. The information on the CD is also available on the Lexmark Web site at www.lexmark.com/publications. Preface Other sources of information Lexmark W820 Publications CD Drivers CD...
Store the Clearing Jams card in the convenient printer pocket that attaches to your printer. Lexmark Web site You can also access our Web site at www.lexmark.com for updated printer drivers, utilities, and other Lexmark W820 printer documentation. Preface...
Allowing enough space The printer weighs 46.8 kg Choosing the correct location for your Lexmark™ W820 laser printer is vital to ensuring that the printer provides you with the quality of service you expect. Some factors to consider when selecting a place to set up your printer include: •...
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1220 mm (48 in.) 200 mm (8 in.) When selecting a location for your printer, make sure you have at least the amount of space indicated in the figure. 700 mm (28 in.) When selecting a location for a printer...
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With finisher or mailbox 364 mm (14 in.) When selecting a location for a printer with a finisher or mailbox, make sure you have at least the amount of space indicated in the figure. 1520 mm (60 in.) 1700 mm (67 in.)
Clean, dry, and free of dust • Away from direct sunlight At some point in the future you may decide to move the printer to a new location. The publications CD provides details about removing options before moving the printer.
Quick Reference card, Clearing Jams card, and printer pocket Now that you have chosen a location for your Lexmark W820, you are ready to unpack the printer and prepare to set it Make sure you have the following items: Power cord...
9 or Step 5: “Set up printer supplies” on page 17. CAUTION! multipurpose feeder sometime after setting up the printer, turn the printer off and unplug the power cord before continuing. Note: You can install the multipurpose feeder with or without the duplex unit already attached to the printer.
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Make sure the top of the feeder fits over the top of the edge coming out of the printer. (See the illustration on page 8.) Install the multipurpose feeder...
What do I do next? Task Set up the optional high capacity feeder or base cabinet Set up printer supplies Install the multipurpose feeder Gently insert the feeder at this angle into the opening and then drop it down into place. The feeder should be firmly in place.
Step 4: Set up the optional high capacity feeder CAUTION! capacity feeder sometime after setting up the printer, turn the printer off and unplug the power cord and any other cables before continuing. If you are installing a high Set up the optional high capacity feeder...
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Warning! from the bottom. High capacity feeder Warning! sheets of foam packing from the bottom of both trays before you print from the high capacity feeder. Set up the optional high capacity feeder Lift the high capacity feeder Locking clips, thumbscrews, and tray labels Be sure you remove the To set up the high capacity feeder or...
(103 lbs) and requires at least two people to lift it safely. The steps in this section explain how to connect your printer to a high capacity feeder. When the steps for a base cabinet are different, a note to the left of the step provides the necessary information.
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Do not slide the printer Carefully place the printer on top of the high capacity feeder. Make sure the trays on the printer are lined up on the same side as the trays on the high capacity feeder. Be sure to align all four corners on...
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Attaching the locking clips The locking clips keep the printer and the high capacity feeder properly aligned, helping to prevent them from being separated accidently. Remove tray 2. Pull the tray out fully. Tilt the front of the tray upward.
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Note: If you are installing a base cabinet, open the cabinet door. Set up the optional high capacity feeder Open tray 3. Attach the locking clips to the left and right sides of the trays. Secure the locking clips using the thumbscrews.
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Note: If you are installing a base cabinet, close the cabinet door. Close tray 3. Reinsert tray 2. Set up the optional high capacity feeder...
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At the back of the printer, plug the high capacity feeder cable into the connector labeled “Tray” on the printer. Set up the optional high capacity feeder...
Step 5: Set up printer supplies Door A Warning! tape from the print cartridge at this point. Installing the print cartridge Door F Do not remove the yellow You have unpacked your printer and chosen a location for it. Now you are ready to set up supplies.
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Wipe up the spill with a dry cloth. If toner gets on clothing, be sure to wash the clothing in cold water. Set up printer supplies Remove the tape (on the top of the cartridge) and then gently pull the protective paper straight up and out of the cartridge.
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Holding the print cartridge by the handle and one end, align the cartridge with the slots inside the printer. Slide the cartridge into the printer as far as it will go until it snaps into place. Set up printer supplies...
Close the front door (Door F). Door F The fuser supports approximately 300,000 pages of single-sided printing. The printer displays a message when it is time to replace the fuser. Refer to the publications CD for details. You must remove the two metal screws on each side of the fuser before operating the printer;...
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Door A Remove the two labels covering the screws on each side of the fuser. Turn each screw one third turn counterclockwise. Pull both screws straight out and then discard them. Close the side door (Door A). Set up printer supplies...
Set up printer supplies Applying the If English is not your preferred language, attach the overlay with the translated button names to the printer operator panel. You’ll find instructions for changing the language of the menus and messages displayed on the operator panel display in the publications CD.
Step 6: Install memory and option cards You can customize your printer memory capacity and connectivity by adding optional cards. The instructions in this section help you install any of the following options: • Printer memory • Flash memory •...
Accessing the printer CAUTION! or option cards sometime after setting up the printer, turn the printer off and unplug the power cord and any other cables before continuing. Install memory and option cards system board If you are installing memory...
Installing memory cards Note: Some memory options for other Lexmark printers cannot be used with your printer. Memory connectors Latches Follow the instructions in this section to install either a printer memory card or a flash memory card. The system board has three connectors for optional memory cards.
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Warning! memory cards are easily damaged by static electricity. Touch something metal on the printer before you touch a memory card. Connection points Install memory and option cards Printer memory and flash Unpack the memory card. Avoid touching the connection points along the edge of the card.
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Warning! Support the bottom of the system board when installing a card. Notch Notch What do I do next? Task Installing an optional firmware card Installing option cards Reinstalling the system board Install memory and option cards While holding the system board from the bottom, push the memory card firmly into the connector until the latches on...
Installing an optional Note: Firmware options offered for other Lexmark printers cannot be used with your printer. Warning! easily damaged by static electricity. Touch something metal on the printer before you touch a card. Pins Install memory and option cards...
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System board holes Warning! Support the bottom of the system board. What do I do next? Task Installing option cards Reinstalling the system board Install memory and option cards Holding the firmware card by its sides, align the two pins on the card with the holes on the system board.
Installing option cards Note: The Lexmark W820n and Lexmark W820dn printers ship with an Ethernet print server already installed. Install a hard disk with adapter card to add additional storage space to your printer. Install a MarkNet N2501e or N2401e internal print server if you received either of these cards as part of a multifunction printer upgrade.
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Option card connectors Note: If you are installing two option cards, install the first one in the lower option card connector, so it will be easier to install the second card. Warning! Install hard disks in the top connector slot only. This prevents overheating.
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Warning! damaged by static electricity. Touch something metal on the printer before you touch an option card. Install memory and option cards Option cards are easily Unpack the option card. Save the packing materials. Align the connector on the option card with the connector on the system board.
What do I do next? Task Install the optional duplex unit Secure the wheels and leveling feet Gently push the system board back into the printer. Tighten the two thumbscrews. Reconnect any previously connected cables on the back of the printer.
Step 7: Install the optional duplex unit CAUTION! duplex unit sometime after initial printer setup, turn the printer off and unplug the power cord before continuing. Note: If you are installing the duplex unit after having previously installed the optional envelope feeder, the envelope feeder must be removed before installing the duplex unit.
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Tilt the duplex unit toward the printer until the extendable metal bracket on the right snaps into place. Pull out the cable on the left side...
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Install the optional duplex unit Close the duplex unit by pushing it toward the printer until it latches into place. Plug the duplex unit cable into the connector labeled “Duplex” on the...
This only applies if you have a high capacity feeder or a base cabinet attached to the printer. Once you have all the printer components attached and the printer is positioned where you want it, you need to stabilize it.
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What do I do next? Task Set up the optional mailbox Set up the optional finisher Install the optional envelope feeder Load print media Secure the wheels and leveling feet Go to page…...
The printer can support either a mailbox or a finisher, but not both at the same time. Note: The illustrations in this section show the printer with a high capacity feeder attached. Your printer supports an optional10-bin mailbox that helps you organize your printed documents.
CAUTION! mailbox sometime after initial printer setup, turn the printer off and unplug the power cord before continuing. Set up the optional mailbox Removing the stacking arm Stacking arm If you are installing the Before you can attach a mailbox, you must remove the stacking arm from the printer.
Unpacking the mailbox CAUTION! The mailbox weighs 15.9 kg (35 lbs) and requires two people to lift it safely. Warning! The mailbox must be set down with the door (Door F) facing the ground. Otherwise, the mailbox may be damaged. Door F Remove the mailbox and all other items from their packaging.
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-- 2 side stand pieces -- Side stand bracket — Stabilizing foot with L-pin — 3 thumbscrews — Paper stop If any items are missing or damaged, refer to the drivers CD for the designated Lexmark support phone number for your country.
Attaching the mailbox stand Position the side stand pieces so that the small metal knobs are toward the sides of the printer, as shown. Insert the knobs into the slots in the printer. Slide the side stand pieces down until they rest firmly in place.
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Set up the optional mailbox Position the side stand bracket, connecting the printer and the stabilizer bar. Position the bracket on the underside of the printer, on the same side as the side stand with the stabilizer bar.
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Slide the bracket so that the top fits over the stabilizer bar. Align the hole in the bracket with the hole in the stabilizer bar. Insert the small thumbscrew through the bracket and stabilizer bar, and then tighten. Set up the optional mailbox...
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Set up the optional mailbox Insert a thumbscrew through the hole in the middle of each side stand piece, and then tighten the screws. Slide the stabilizing foot over the high capacity feeder back foot. If the high capacity feeder back foot is completely lowered, especially on a carpeted surface, you may need to raise it off the...
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Insert the L-pin through the holes in the stabilizing foot and back foot. Rotate the end of the L-pin down into the slot in the stabilizing foot. Set up the optional mailbox...
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Warning! is oriented correctly, with the taller side on the same end of the printer as the multipurpose feeder. Set up the optional mailbox Make sure the upper portion Slide the upper portion of the stand down into the side stands...
The mailbox requires two people to lift it safely. Note: Be sure the mailbox cord is between the printer and the stand when you lower the mailbox. Do not pinch the cord as you position the mailbox. Horizontal bar Divertor Gate G...
Lever Set up the optional mailbox Storing the handling tool Remove any tape from the mailbox door (Door D). Open the mailbox door. Remove any tape from the handling tool. While pressing down on the small lever, push the tool handle down and toward the mailbox door.
Indentation Slot Stand rail Attaching the metal paper stop Move to the back of the printer where the mailbox stand rail is located. Align the tool handle with the indentation on the mailbox while aligning the metal portion of the tool with the slot in the stand.
Task Install the optional envelope feeder Load print media Set up the optional mailbox Make sure the printer is Plug the communication cable from the mailbox into the connector labeled “Output” on the back of the printer. Go to page…...
Note: The illustrations in this section show the printer with a high capacity feeder attached. Your printer supports an optional finisher that adds hole punching and stapling functions to the printer output capabilities.
To remove the stacking arm, push the Stacking arm tab on the top of the arm toward the printer output bin until it snaps loose. Be sure to save the stacking arm so you can reattach it if you remove the finisher.
Unpacking the finisher CAUTION! finisher sometime after initial printer setup, turn the printer off and unplug the power cord before continuing. Tabs If you are installing the Metal locking bracket Remove the cardboard box by lifting it straight up and setting it to the side.
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Set up the optional finisher Lift the bottom of the finisher up slightly and extend the legs fully until you see molded arrows on the inside of the legs. Be sure to align the holes in the legs with the pins on the locking brackets.
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CAUTION! The finisher weighs 44.1 kg (97 lbs) and requires at least two people to lift it safely. Have someone help you lift the finisher to the upright position. Remove any plastic wrapping and shipping tape. Be sure to note the tape in the places shown.
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Warning! is used for shipping purposes only. If it is not removed, the stapling unit can not function and an error will occur. Staple head locking plate Set up the optional finisher The staple head locking plate Wingnuts Remove the two wingnuts holding the metal staple head locking plate.
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— Transport unit brackets — Thumbscrews — Divertor cover — Communication cable — Power cable If any items are missing or damaged, refer to the drivers CD for the designated Lexmark support phone number for your country. Set up the optional finisher...
Attaching the Attach the two metal transport unit transport unit brackets brackets to the back of the finisher using the four thumbscrews. Set up the optional finisher...
Alignment knobs Line up the thumbscrews on the finisher plate with the two holes on the right side of the printer. Be sure to orient the plate so that it does not cover the socket directly above it.
Fully extend the tip plates on the side of the guide rail. Tighten the tip plate thumbscrews. The transport unit carries the printed pages across the top of the printer to the finisher. Be sure you have removed the stacking arm (see “Removing the...
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Install the divertor cover on the top of the printer. Extended tabs Be sure the side with the extended tabs is in place first, then rotate the divertor cover as shown. Gently press the assembly in place. Set up the optional finisher...
Positioning the transport unit Metal pegs Set up the optional finisher Hold the transport unit as shown. Align the metal pegs on the transport unit with the u-shaped slots on the metal brackets. Place the pegs into the slots. Rotate the transport unit as shown and hold it.
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Note: Do not connect the finisher to the printer yet. Release latch Warning! If you need to disconnect the finisher from the printer, make sure to use the latch to disengage the two. Refer to the publications CD for more information.
Make sure the printer is Communication cable Three cables come with the finisher: two of the cables connect the finisher with the printer and one cable is pre-attached to the transport unit. Attach one end of the communication cable to the middle connector on the finisher.
Push the finisher toward the printer until the transport unit and divertor cover fit together firmly and the finisher latches with the printer. Set up the optional finisher...
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Set up the optional finisher Position the rear rollers’ vertical knobs toward the finisher and extend them until they press up against the finisher’s legs. Turn the rear rollers’ horizontal knobs counterclockwise until the rollers touch the floor. Vertical knob This helps stabilize the finisher.
Attaching the output bins Align the slots on bin 2 with the thumbscrews on the back of the finisher. Slide the bin down until it is securely resting on the screws. Tighten the thumbscrews. You may need to use a coin or screwdriver to tighten the thumbscrews.
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What do I do next? Task Install the optional envelope feeder Load print media Set up the optional finisher Insert the three tabs on bin 1 into the three slots in the finisher. Lower the bin into place. Go to page…...
If you are installing the Pull both sides of the The Lexmark W820 supports an optional envelope feeder that lets you feed up to 100 envelopes automatically. To install the envelope feeder: Remove the envelope feeder from its packaging.
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Post Note: If you ever need to open Doors A or E, you must remove the envelope feeder first. Refer to the Lexmark W820 Publications CD for details. Install the optional envelope feeder Insert the envelope feeder into the printer.
Paper, transparencies, labels, card stock Envelopes Envelopes only Your Lexmark W820 has two standard trays that combine for a total capacity of 1000 sheets. If you have installed an optional high capacity feeder, its three trays can hold an additional 2500 sheets, for a total printer capacity of 3500 sheets.
Note: If you load print media other than plain paper in trays 1, 2, or 3, make sure you change the Paper Type settings for that tray. See page 94 for more information. If you load JIS B4, JIS B5, or universal size paper, make sure you turn auto-size sensing off and change the Paper Size and Paper Type settings...
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Press down on the lever on the back guide and slide the back guide toward the back of the printer. Lift the side guide slightly and slide it to the right. The major print media sizes are marked with a number.
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Maximum stack height indicator Note: Do not exceed the maximum stack height indicated on the back guide. Overfilling the tray may cause paper jams. Load print media Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the print media.
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Place the print media against the front left corner of the tray. Press down on the lever on the back guide and slide the guide toward the front of the tray until it lightly touches the stack of print media. Load print media...
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Load print media Paper size indicator window Lift the side guide slightly and slide it to the left until it lightly touches the side of the print media. Make sure the guide locks into place. Install a paper size label in the window on the tray: Fold the label for your print media size so the correct size...
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Slide the tray all the way into the printer. If the tray is not pushed completely into the printer, text and images may print in the wrong position on the page, and the margins may appear incorrect, or you may receive an error message.
Loading trays 4 and 5 Note: Tray 4 and 5 are different in appearance, but load the same way. The illustrations in this section show loading of tray 5. Load print media Trays 4 and 5 each hold 1000 sheets of A4, letter, or executive size paper.
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Maximum stack height indicator Orientation icons Note: Do not exceed the maximum stack height indicated on the guide. Overfilling the tray may cause paper jams. Orient the stack of print media correctly for the size you are loading. Refer to the icons on the front inside surface of the tray.
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Sticker Slide the tray all the way into the printer. If the tray is not pushed completely into the printer, text and images may print in the wrong position on the page, the margins may appear incorrect, and you may receive an error message.
You can load the multipurpose feeder with or without the optional duplex unit attached to the printer. The multipurpose feeder comes standard with the printer and holds approximately 35 sheets of 20 lb paper. You can use the multipurpose feeder one of two ways: •...
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Load print media To load the multipurpose feeder: Open the multipurpose feeder. Slide the paper guide all the way to the back. Adjust the extension guide to the length of the print media to be used. Flex the sheets back and forth to loosen them, and then fan them.
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Maximum stack height indicator Paper size icons Note: Do not exceed the maximum stack height indicated on the paper guide. Overfilling the feeder may cause paper jams. Orientation icons Orientation icons Orient the stack of print media correctly for the size, type, and print method you are using.
Loading the optional Note: You can load the envelope feeder with or without the duplex unit being attached to the printer. Load print media envelope feeder Slide the guide to the front until it lightly touches the side of the stack.
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Loading and flap position icons Maximum stack height indicator Envelope orientation icons Fan the envelopes. Make sure all the flaps are turned correctly and the envelopes are not stuck together. Orient the stack of envelopes correctly for the size and position of the flap.
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Note: Do not exceed the maximum stack height; overfilling the feeder may cause jams. Load print media Place the envelopes against the front side of the feeder, flap side up and going in long edge first. Lower the envelope weight. Slide the envelope guide to the edge of the stack.
You can attach your printer to a network using standard network cables. A 10BaseT/100BaseTX Fast Ethernet port is standard on the Lexmark W820n and Lexmark W820dn. You can add a Token-Ring or 10Base2 Ethernet port to any printer model by installing an optional MarkNet internal print server.
BNC T-connector. You can attach your printer locally using either the standard USB port or parallel port. A USB port is standard on all Lexmark W820 printer models. We recommend Lexmark USB cable part number 12A2405 (2 m). The standard parallel port requires an IEEE-1284 compliant parallel cable, such as Lexmark part number 1329605 (10 ft) or 1427498 (20 ft).
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To attach the printer to a computer: Make sure the printer, computer, and any other attached devices are turned off and unplugged. Connect the printer to the computer using a parallel or USB cable. — Use an IEEE-1284 compliant parallel cable to ensure that you can access all of your printer functions.
Verify printer setup Plug one end of the printer power cord into the socket at the back of the printer and the other end into a properly grounded outlet. Turn on the printer. If the printer is attached locally (directly to a computer), leave the computer and any other attached devices turned off.
Stop Printing a menu settings page If the printer is attached to a network, print a network setup page to verify the network connection. This page also provides important information that helps you configure for network printing. Press Menu until you see Utilities Menu, and then press Select.
When you are using the multipurpose feeder as a manual bypass feeder, the printer prompts you to load the necessary print material. Paper type Plain Paper Custom 2–5, respectively...
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Press Menu to scroll through a list of possible paper sizes. When you see the correct paper size, press Select to save the size as the default. Press Go to return the printer to the Ready state. Verify printer setup...
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Verify printer setup Print a menu settings page to verify the changes. See page 93 for help. What do I do next? Task Configure for TCP/IP Install printer drivers Go to page…...
Select Press until you see Standard Network, and then press Menu . (Standard Network appears if you purchased a printer Select with an on-board network port.) If you have an optional MarkNet card installed in slot 1 or 2, you see Network Option 1 or Network Option 2.
Use the information in “Printing a network setup page” on page 93 if you need help. Ping the printer and verify that it responds. For example, at a command prompt on a network computer type “ping” followed by the new printer IP address: ping xxx.xxx.xxx.xx...
Ports The following network printer ports are supported: • Microsoft IP port (Windows NT 4.0 and Windows 2000) • Lexmark network port (Windows 95/98/Me, Windows NT 4.0, and Windows 2000) See page Install printer drivers...
Lexmark W820 custom printer driver System drivers are built into Windows operating systems. Custom drivers are available on the drivers CD. Updated system and custom drivers are available on the Lexmark Web site at www.lexmark.com. Printing methods The following network printing methods are supported: •...
Lexmark Web site at www.lexmark.com. NetWare A Lexmark PPD Installer is provided in the downloadable Web package available on the Lexmark Web site at www.lexmark.com. Depending upon which version of the drivers CD shipped with your printer, you may also find this software on the drivers CD. Launch this utility and follow the instructions to install the PPDs.
Detailed instructions are provided for parallel and USB connections. If you are setting up the printer for local printing, you need to install the Lexmark W820 PPD and use it with the LaserWriter 8 printer driver or the Adobe PostScript driver.
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CD and on the Lexmark Web site at www.lexmark.com. The Lexmark W820 PPD and specific information about local printer installation on Macintosh computers can be found on the drivers CD that shipped with your printer.
We recommend that you store the Quick Reference card and the Clearing Jams card in the convenient printer pocket. The pocket can be attached to your printer or any flat surface. The types of information provided on the Lexmark W820 Publications CD that users might find helpful include: •...
CD in a format more suitable for printing and binding. Click the print icon on the Acrobat command bar. You are ready to use your new printer. Save this book if you anticipate purchasing printer options in the future. Provide information to users...
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Numerics 2500-sheet high capacity feeder 9 2-sided printing 34 attaching cables 89 memory cards 25 option cards 30 print server 30 base cabinet 9 cables attaching 89 duplex unit 36 Ethernet 89, 90 finisher 66 high capacity feeder 16 mailbox 52 parallel 91 power 92 Token-Ring 89, 90...
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See print server IP address setting 97 IP settings verifying 98 labels 73 leveling feet 37 Lexmark W820 Publications CD x Lexmark Web site xi Linux 101 loading envelope feeder 86 multipurpose feeder 84 trays 1, 2, 3 74 trays 4 and 5 80...
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25 models vii moving 4 options viii powering on 92 settings 94 supplies 17 unpack 5 printer drivers 99 publications CD x Pull Printing 98 resolution vii safety information ii Index...
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73 transport unit 62 tray linking 94 Tri-Port Adapter 30 UNIX 101 unpacking memory cards 26 option cards 32 printer 5 USB 91 USB/Parallel Interface Card 30 warnings ix Web site, Lexmark xi wheels 37 Windows 99, 102, 103 Index...
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Using the Lexmark W820 Publications CD Insert the Lexmark W820 Publications CD into your CD-ROM drive. If the CD does not automatically launch: Open your computer file manager, and then select your CD-ROM drive. Double-click Start.pdf. You must have a copy of Adobe Acrobat Reader, Version 4.0 with Search or later installed on your...
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