Chapter 1: Printer overview ... 7 Chapter 2: Sending a job to print ... 9 Chapter 3: Canceling a print job ... 10 From the printer operator panel ... 10 From a computer running Windows ... 10 From a Macintosh computer ... 11 Chapter 4: Conserving supplies ...
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Chapter 15: Tips for successful printing ... 42 Storing print media ... 42 Avoiding jams ... 42 Chapter 16: Checking an unresponsive printer ... 44 Chapter 17: Solving print quality problems ... 45 Chapter 18: Solving paper feed problems ... 52 Chapter 19: Solving other printing problems ...
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Chapter 27: Replacing the print cartridge ... 103 Removing the old print cartridge ... 103 Installing the new print cartridge ... 105 Chapter 28: Cleaning the printer ... 109 Chapter 29: Replacing a staple cartridge ... 110 Chapter 30: Emptying the hole punch box ... 113 Chapter 31: Replacing the items in the maintenance kit ...
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Chapter 48: Reinstalling the stacking arm ... 168 Chapter 49: Removing the optional high capacity feeder ... 170 Chapter 50: Removing the printer from the base cabinet ... 172 Chapter 51: Removing memory and option cards ... 173 Accessing the printer system board ... 173...
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Removing option cards ... 174 Removing an optional firmware card ... 176 Reinstalling the printer system board ... 177 Chapter 52: Disabling the operator panel menus ... 178 Enabling the menus ... 178 Chapter 53: Disabling Power Saver ... 179 Chapter 54: Disabling Size Sensing ...
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Chapter 72: Network Menu ... 252 Chapter 73: Infrared Menu ... 256 Chapter 74: LocalTalk Menu ... 261 Chapter 75: USB Menu ... 265 Chapter 76: Understanding printer messages ... 268 Notices ... 314 Trademarks ... 316 Licensing notice ... 317 Safety information ...
Printer overview Standard printer The following illustration shows the standard Lexmark W820. If you have attached paper handling options to your printer, it may look more like one of the fully configured models shown on the following pages. Standard bin...
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Fully configured printer with a mailbox The following illustration shows the printer configured with an optional mailbox, duplex unit, and high capacity feeder. Optional duplex unit Fully configured printer with a finisher The following illustration shows the printer configured with an optional finisher, duplex unit, envelope feeder, and high capacity feeder.
Lexmark driver support, are available from the Lexmark Web site. You can also use the system drivers built into your operating system. Refer to the Setup Guide for more information about choosing and installing drivers.
From a computer running Windows Canceling a job from the taskbar When you send a job to print, a small printer icon appears in the right corner of the taskbar. Double-click the printer icon. A list of print jobs appears in the printer window.
From a Macintosh computer When you send a job to print, the printer icon for your selected printer appears on the desktop. Double-click the printer icon on your desktop. A list of print jobs appears in the printer window. Press Control and click the print job you want to cancel.
The values range from 1 (lightest setting) to 10 (darkest setting). Causes the printer to print the two or more page images on one side of a sheet. Values for Multipage Print are 2 Up, 3 Up, 4 Up, 6 Up, 9 Up, 12 Up, and 16 Up.
Using the Print and Hold function When sending a job to the printer, you can specify in the driver that you want the printer to hold the job in memory and not print it immediately. When you are ready to print the job, use the printer operator panel menus to identify which held job you want to print.
Repeat Print If you send a Repeat Print job, the printer prints all requested copies of the job and stores the job in memory so you can print additional copies later.
Reserve Print If you send a Reserve Print job, the printer stores the job in memory so you can print the job later. The job is held in memory until you delete it from the Held Jobs menu. Unlike Repeat Print jobs, Reserve Print jobs are not automatically deleted if the printer requires extra memory to process additional jobs.
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Once you enter a valid PIN, you can choose to print or delete jobs matching the PIN you entered. (See Printing and deleting held jobs for more information.) After printing all requested copies of the job, the printer deletes the confidential job from memory.
Printing a confidential job If you print a job that is personal or confidential, and you do not want anyone else to see it, the printer can hold your job in memory until you arrive at the printer. Note: This will only work with the Lexmark custom drivers that came on the drivers CD which shipped with your printer.
Card Stock & Label Guide available on Lexmark’s Web site at www.lexmark.com. We recommend that you try a limited sample of any print media you are considering using with the printer before purchasing large quantities.
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Executive and Legal are supported under factory default conditions. For JIS B4 or JIS B5, see Sensing special print media sizes. † The multipurpose feeder does not support auto size sensing. Print media sizes must be selected from the printer operator panel. ‡ The dimensions for Universal must be set in the printer driver.
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The multipurpose feeder does not support auto size sensing. Print media sizes must be selected from the printer operator panel. ‡ The dimensions for Universal must be set in the printer driver. Supported special print media types Print media types...
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The printer has three standard print media sources: trays 1 and 2, each of which hold 500 sheets of 20 lb paper; and the multipurpose feeder, which holds approximately 35 sheets of 20 lb paper. You can also attach an optional high capacity feeder, which contains three trays. With all trays attached, you can have a maximum input supply of 3,500 sheets of paper.
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Executive and Legal are supported under factory default conditions. For JIS B4 or JIS B5, see Sensing special print media sizes. ‡ The multipurpose feeder does not support auto size sensing. Print media sizes must be selected from the printer operator panel. Sizes supported Capacity A4, Letter, Executive...
Pull the tray open until it stops. Press down on the lever on the back guide and slide the back guide toward the back of the printer. Avoiding jams. See Print media source, size, and capacity...
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Lift the side guide up slightly and slide it to the right. Note: Labels with print media size names are located on the bottom surface of the tray. Each major indicator on the labels is marked with a number or paper-size name.
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Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the print media. Straighten the edges of the stack on a level surface. Orient the stack of print media correctly for the size you are loading. Refer to the icons on the front inside surface of the tray.
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Place the print media against the front left corner of the tray. Press down on the lever on the back guide, and then slide the back guide toward the front of the tray until it lightly touches the stack of print media.
Note: To install a paper-size label in the paper-size indicator window, refer to the Setup Guide . Slide the tray all the way into the printer. Loading trays 4 and 5 Load trays 4 and 5 in the optional high capacity feeder in the same way. See size, and capacity specifications Note: Do not load any print media other than paper in trays 4 and 5.
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Slide the guide to the rear of the tray. Markings on the bottom of the tray indicate paper sizes. Flex the sheets back and forth to loosen them, and then fan them. Do not fold or crease the print media. Straighten the edges of the stack on a level surface. Orient the stack of print media correctly for the size and type you are loading.
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Gently push on the right side of the stack to make it even. Note: To attach a paper-size sticker on trays 4 and 5, refer to the Setup Guide Slide the tray all the way into the printer. Paper-size sticker...
For example, if you have the same size and type of print media loaded in tray 2 and tray 4, the printer selects print media from tray 2 until it becomes empty, and then it feeds paper from the next linked tray —...
The multipurpose feeder holds approximately 35 sheets of 20 lb paper. Note: You can load the multipurpose feeder with or without the duplex unit attached to the printer. Open the multipurpose feeder. Slide the side guide all the way to the back.
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Maximum stack height indicator label Paper size icons Place the print media along the front side of the multipurpose feeder and push the print media into the printer as far as it will go. Do not force the print media. Loading orientation...
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Slide the side guide forward until it lightly touches the stack. Note: Once you load print media into the multipurpose feeder, set the Type, and Paper Source application. When you are not using the multipurpose feeder, remove any print media from the feeder, push the extension guide back in, and push the multipurpose feeder to the closed position.
Loading the envelope feeder The optional envelope feeder holds approximately 100 envelopes. Slide the guide all the way to the back. Fan the envelopes. Make sure all the flaps are turned correctly and the envelopes are not stuck together. Orient the stack of envelopes correctly for the size and position of the flap. Refer to the icons on the feeder.
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Loading and flap position icons Maximum stack height indicator Lift the envelope weight and hold it. Place the envelopes along the front edge of the envelope feeder with the flap going in long edge first. Envelope orientation icons...
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Lower the envelope weight. Push the guide to the front until it lightly touches the stack. Note: Do not add envelopes during a print job. Doing so may cause jams.
Using the output bins Standard bin The printer has one standard bin, which holds approximately 500 sheets of print media that exit face down. Standard bin...
Mailbox bins The optional mailbox has 10 bins, which hold approximately 100 sheets of 20 lb paper each. Print media exits face down. Bin 1 is the bin closest to the standard bin. Optional mailbox Finisher bins The optional finisher has two bins. Bin 1 holds 250 sheets of 20 lb paper. Bin 2 holds 3,000 sheets of 20 lb paper.
(If you prefer, you can select a default output bin for all print jobs to go to.) The printer alerts you when the bin you selected becomes full, and stops printing until you empty the bin.
Illustration of staple positions: Back Dual Front A4, A5, JIS B5, Executive, and Letter Portrait Landscape A3, JIS B4, and 11x17 Legal Portrait Landscape Staple Job menu item in the Feed direction Print side down (as print media exits the printer)
The finisher stacks all stapled jobs in bin 2. Offset jobs go to in bin 2 first until it is full and the jobs go to the standard bin when the bins are linked. If bin 1 and bin 2 are linked and bin 2 is full, the printer reports that bin 1 is also full even if it is empty.
The following hints can help you avoid paper jams: • Use only recommended print media. Refer to the Card Stock & Label Guide available on Lexmark’s Web site at www.lexmark.com for more information about which print media will provide optimum results for your printing environment. •...
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Do not load print media in a tray while a job is printing by selecting print media from this same tray. Wait for a Load Tray <x> message before you remove the tray from the printer. After you reinstall the loaded tray, press load it so long as the print job is not selecting the print media from it.
The printer cable is securely attached to the printer and the host computer, print server, option, or other network device. Once you’ve checked each of these possibilities, turn the printer off and back on . This often fixes the problem.
Solving print quality problems You may be able to correct many print quality problems by replacing a supply or maintenance item that has reached the end of its intended life. Check the operator panel for a message about a printer consumable. See Determining the status of supplies consumables that need to be replaced.
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• Use recommended paper and other print media. Refer to the Card Stock & Label Guide available on Lexmark’s Web site at www.lexmark.com for detailed specifications. • Load print media from a new package.
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Use recommended paper and other print media. Avoid textured paper with rough finishes. Refer to the Card Stock & Label Guide available on Lexmark’s Web site at www.lexmark.com for detailed specifications. Replace the transfer roller. Replacing the items in the maintenance kit.
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Replace the print cartridge. Replacing the print Replace the fuser. Replacing the items in the maintenance kit. Replace the printer cartridge, the transfer roller, or fuser as needed. Replacing the print Replacing the transfer roller, and Replacing the fuser for more information.
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Symptom Cause Streaked vertical lines Toner is smeared before fusing to the paper. Solution If print media is stiff, try feeding from another tray.
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Symptom Cause Toner specks The print cartridge is defective. The transfer roller is worn or defective. The fuser is worn or defective. The paper pick rollers are dirty. Toner is in the paper path. The two removable screws on the fuser were not removed. Toner rubs off the print The texture setting is wrong media easily when you...
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Symptom Cause Incorrect margins The paper pick rollers are ( continued ) worn. Clipped images The guides in the selected tray are set for a different size print media than what is loaded in the tray. Ghost images Low toner level in the print cartridge.
Solving paper feed problems If print media has trouble traveling through the printer, paper jams or other paper feed problems can result. Use the following table to find solutions to paper feed problems you are experiencing. For information about paper feed problems in output options, see finisher problems.
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Symptom Cause The page that Jam Recovery in the Setup Menu is set to jammed does not Off. reprint after you clear the jam. Envelopes fail to The envelope stack is too deep. feed through the optional envelope feeder. Solution Jam Recovery Decrease the stack of envelopes by half.
Jobs don’t print. The printer is not ready to receive data. Solution Turn the printer off, wait about 10 seconds, and turn the printer back on. Performing Self Test appears on the display. When the test is completed, the Ready message is displayed.
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If you’re using a parallel interface, make sure you’re using an IEEE 1284-compliant parallel cable. We recommend Lexmark part number 1329605 (10 ft) or 1427498 (20 ft) for the standard parallel port. If Ready Hex appears on the display, you must exit Hex Trace mode before you can print your job.
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Add printer memory or an optional hard disk. Refer to the Setup Guide for information on selecting memory options to install.
Solution Realign the mailbox and the printer. Refer to the Setup Guide for instructions. Check the cable connection. Refer to the Setup Guide for instructions on connecting the mailbox to the printer.
Verify that you have properly installed the transport unit on top of the printer. If the 28x Paper Jam / Open Cover H message recurs, then it is not properly installed. The gears must be completely engaged for paper to travel successfully from the printer to the finisher.
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Staple positions. If necessary, reformat your print job from the software application or rotate your print job using the printer driver to avoid stapled sets that are difficult to read. A4, A5, JIS B5, Executive, and Letter Portrait...
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Symptom Cause A printer message There is no bin available to indicates that all perform the finishing linked bins are full, functions requested by the but some bins are print job because the bin is empty. full. The 287 Paper Jam The divertor cover is installed incorrectly.
Disabled in the LocalTalk Menu. • For Macintosh users, verify that the printer is set up correctly in the Macintosh Chooser. • If you have two Tri-Port Adapters installed, only one LocalTalk and one infrared port works. The Tri-Port Adapter installed in connector slot 1 is active.
You’ll also need to know your printer model type and serial number. Refer to the label on the back of the printer near the power cord for this information. The serial number is also listed on the menu settings page you can print from the Utilities Menu.
The paper path is the route paper travels as it makes its way from the selected paper source through the printer and into the selected output bin. To clear the paper in the path, start at the paper source the printer is using for the current job.
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Paper path of standard trays and optional trays, optional duplex unit, and multipurpose feeder 208, 231 232, 233, 234 250, 253, 255 209, 210, 211 201,...
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Paper path of optional envelope feeder in relation to trays, optional duplex unit, and path to the optional mailbox 271, 272...
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Paper path of optional mailbox in relation to printer and optional duplex unit For each bin, the curved portion of the path leading into the bin and the path to the bin is 284 For each bin, this area is 285...
Message maps You can use the message map on the front of the printer (or on the transport unit if the finisher is installed) to locate the doors, covers, and options you must open or remove to clear the paper path.
Locating jams with messages Message 200 Paper Jam Open Door A 201 Paper Jam Open Door A 202 Paper Jam Open Door A 204 Paper Jam Open Door A 208 Paper Jam Open Door A 209 Paper Jam Open Door A 210 Paper Jam Open Door E 211 Paper Jam Open Door A 231 Paper Jam Open Door E...
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Message 252 Paper Jam Open Doors B, C 253 Paper Jam Open Doors A, B, C 254 Paper Jam Open Door C 254 Paper Jam Open Tray 5 255 Paper Jam Open Door A 255 Paper Jam Remove MP Feeder 255 Paper Jam Remove Envelope 256 Paper Jam...
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Message 280 Paper Jam Open Cover H 280 Paper Jam Open Door D 281 Paper Jam Open Cover H 281 Paper Jam Open Door D 282 Paper Jam Open Cover H 282 Paper Jam Open Door D 283 Paper Jam Open Cover H 284 Paper Jam Open Cover H 284 Paper Jam Open Door D 285 Paper Jam Open Cover H...
Open the multipurpose feeder. Push up on the latch to release the duplex unit door (Door E). Gently lower the door to the open position. Pull up on handle to open the printer side door (Door A). feeder. Removing the...
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See Pull tray 1 open. Pull the paper to the right, and then straight out. Close tray 1. Close the printer side door (Door A). through step 9 on page Behind trays 1, 2, and step 9 on page...
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CAUTION: Firmly push on the upper middle part of the door. There is a label on the door to show where to push on the door. Pushing in this area ensures the door is closed and prevents damage to the door. Close the duplex unit door (Door E).
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– If the paper is visible, pull it straight out and continue with – If the paper is not visible or there is not enough showing to grasp easily, it is still in the tray. Complete step 3 – If the paper is not visible in the tray, the paper is lodged behind the tray and requires that you remove the tray.
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Remove the paper as follows: – If the paper is visible, pull it straight out and continue with – If the paper is not visible or there is not enough showing to grasp easily, it is still in the tray. Complete step 3 through –...
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Tray 4 Pull up on handle to open the side door for trays 3 and 4 (Door C). Remove the paper as follows: – If the paper is visible, pull it straight out and continue with – If the paper is not visible or there is not enough showing to grasp easily, it is still in the tray.
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Tray 5 Pull tray 5 open. Lift the plastic cover and hold it open. Pull the paper to the right, and then straight out. Close the plastic cover. Close tray 5. Note: If the print media cleared tray 5, the print media could be lodged behind Door C. Tray 3 to see how to clear a jam behind Door C.
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Grasp each side of the tray. Pull the tray straight up, and then out toward you. Set the tray aside. Pull the paper straight out. Align the guides on the bottom of the tray with the slots in the printer.
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Pull the tray straight up, and then out toward you. Set the tray aside. Pull the paper straight out. Align the guides on the bottom of the tray with the tracks in the printer. Note: You must align the guide properly or the tray will not slide into the printer.
Print media may jam in one of three locations in the multipurpose feeder. Remove the jam based on the print media location: If print media jams as it begins to move from multipurpose feeder into the printer, pull the sheet straight out.
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Pull the sheet straight out. If the sheet is too short to grasp: Close the printer side door (Door A) and close the duplex unit door (Door E). The printer automatically cycles, forcing the sheet to move forward. Open the duplex unit door (Door E) and the printer side door (Door A).
Push up on the latch to release the duplex unit door (Door E). Gently lower the door to the open position. Pull up on handle to open the printer side door (Door A). CAUTION: The fuser may be hot. Allow time for it to cool before continuing.
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Complete the following steps to remove the sheet. Push the green lever toward the back of the printer to loosen it, and then pull it up. Drop the lever down and pull it up again. Repeat this two or three times.
Close the duplex unit door (Door E). Clearing jams from the optional duplex unit Note: If an optional envelope feeder is installed on the printer, you must remove it so you can open the duplex unit door. For instructions, see envelope feeder.
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Raise the plastic grid. Pull the jammed sheet straight out. Lower the plastic grid. – If the sheet has exited to the printer side door, grasp the jammed sheet and pull it straight out. Close the duplex unit door (Door E).
Push up on the latch to release the duplex unit door (Door E). Gently lower the door to the open position. Pull up on handle to open the printer side door (Door A). Pull the jammed envelope straight out. Close the printer side door (Door A).
Clearing jams from the optional mailbox Open the mailbox door (Door D) by pulling the handhold to the right. The door swings open. Remove the jammed sheet based on its location. – If the print media is jammed in one of the 10 bins, but you see only the trailing edge behind the door as shown do not pull the short portion of the jam from inside of the door.
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Pull the print media straight out of the bin. – If the print media is jammed between the fuser area and a mailbox bin, pull the sheet straight up. – If only a small portion of the jammed print media is visible and the rest is caught in the fuser area, see Fuser area for instructions on clearing the jam.
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Keep the plastic deflector in this up position. Pull the print media down and straight to the right from the standard bin. Close the printer side door (Door A). Close the duplex unit door (Door E). Close the mailbox door (Door D).
Clearing jams from the optional finisher Remove the jam based on its location. If the print media is jammed under the divertor cover: Under the transport unit, locate the clear tab at the end of the clear plastic deflector. Grasp the tab and pull to the right. The plastic deflector (Deflector G) moves up. Keep the plastic deflector in this up position.
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If the print media is jammed in the standard bin, use one of the following methods to remove the sheet: • Pull the sheet toward you. • If the sheet does not pull out easily: Push the finisher latch.
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Grasp the finisher and slide it to the right. Pull the sheet out.
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Push the finisher against the printer until the plastic spokes on the transport unit are firmly seated in the holes on the divertor cover. Divertor cover Hole Plastic spoke If the print media is jammed inside the transport unit between the rollers: Pull up on the handle to open the transport unit cover (Cover H).
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If the print media is jammed under the finisher top cover: CAUTION: To avoid rings on your hand being caught by the spring-loaded plastic plate in this area, remove your rings first. If your hand is caught in this area, press down on the plastic plate with your other hand to provide some clearance, and then pull your hand free.
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If the print media is jammed between the transport unit and the finisher: Open the finisher door (Door K). In the top left corner inside the finisher, pull the green lever down and to the right. Hold it out of the way.
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Pull the jammed sheet straight out. If the print media is jammed above the green lever above the stapler: Pull the green lever down and to the right. Hold it out of the way. Pull print media straight out. Lever...
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If there is not enough to grasp above the green lever above the stapler: Locate the left green knob and turn it in the direction of the arrow. The print media moves so you can grasp it. Pull the print media straight out. Close the finisher door (Door K).
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The print media exits to bin 2, but there is not enough to grasp from the bin: Open the finisher door (Door K). Locate the right green knob above the stapler and turn it in the direction of the arrow. More of the print media moves to the bin.
Clearing staple jams To clear the staple jam so you can continue printing and stapling: Open the finisher door (Door K). Push down the lever on the stapler. The staple cartridge holder is released.
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Pull the staple cartridge holder up slightly, and then straight out. While holding the staple cartridge holder by the ribbed area, firmly push the small tab up. Ribbed area The staples are exposed. Pull the sheet of jammed staples out and discard them. Push the tab down.
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Lift the cartridge holder up slightly to clear the edge of the cartridge housing and slide the cartridge holder into its housing until it snaps into place. Note: When the cartridge holder is correctly placed, the lever on the stapler moves to its original position.
300K high-voltage maintenance kit Check the tag at the rear of the printer to determine the voltage of your printer. If 120 V is on the tag, order a low-voltage maintenance kit. For 220 V, order a high-voltage maintenance kit.
We do not recommend refilling used print cartridges or purchasing refilled ARNING cartridges from a third party. Print quality and printer reliability cannot be guaranteed if you do. The printer warranty does not cover damage caused by using refilled cartridges. Removing the old print cartridge Turn the printer off.
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Pull up on the handle to open the printer side door (Door A). Gently lower the door to the open position. Handhold Using the handholds located on each side, pull open the printer front door (Door F). Note: You must open the printer side door since the print cartridge cannot be removed with just the printer front door opened.
Use the handle to pull the print cartridge straight out. Set the print cartridge aside. Clean the printer. See Cleaning the Installing the new print cartridge Remove the new cartridge from the plastic bag. Save the bag. Remove the tape and protective paper from the top of the print cartridge.
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Shake the print cartridge back and forth vigorously. Use the handle to hold the print cartridge and slide the print cartridge halfway in.
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Drop the handle back into place. Push the print cartridge into the printer until the cartridge clicks into place. Remove the tape from the end of the cartridge. Close the printer side door (Door A). Close the duplex unit door (Door E).
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Hold both sides of the printer front door (Door F) and close it. Turn the printer on. Place the used print cartridge in the plastic bag you saved in Follow the instructions on the new print cartridge box to recycle the used print cartridge.
Unplug the printer power cord. Wipe the following areas with a damp paper towel. Be sure to catch all the toner in the paper towel; do not let any toner fall into other areas of the printer or outside of the printer. –...
Replacing a staple cartridge The Staples Low message appears when the stapler is low on staples. Once the message appears, the stapler can only staple 40 more times. Then, you need to replace the staple cartridge. Open the finisher door (Door K). Push down the lever on the stapler.
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Pull the staple cartridge holder up slightly, and then straight out. Remove and discard the empty staple cartridge. Insert the new staple cartridge into the staple cartridge holder.
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Peel the protective tape from the staple cartridge. Discard the tape. Lift the staple cartridge holder up slightly to clear the edge of the cartridge housing and slide the staple cartridge holder into its housing until it snaps into place. Note: When the staple cartridge holder is correctly placed, the lever on the stapler moves to its original position.
Emptying the hole punch box The Empty Box M message appears when the hole punch box becomes full. To empty the box: Open the finisher door (Door K). Grasp the handle on the hole punch box, lift the box up slightly, and then pull it straight out. Handle Discard the contents of the box.
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Reinstall the hole punch box. Lift the box up slightly, and then slide the box all the way into the finisher. Note: Make sure the bottom of the hole punch box is fully seated in the finisher. If the box is not fully in place, a Box M Missing message appears.
Replacing the items in the maintenance kit When the 80 Scheduled Maintenance message appears, it is time to replace the items in the maintenance kit. See Ordering a maintenance kit The maintenance kit contains the items in the following illustration. Click the name of an item for installation instructions: Gloves Cloth for...
Push up on the latch to release the door. Gently lower the door to the open position. Pull up on the handle to open the printer side door (Door A). Gently lower the door to the open position. Removing the optional...
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Using the handholds located on each side, pull open the printer front door (Door F). Handhold CAUTION: The fuser may be hot. Allow time for it to cool before continuing. Use the handles on the fuser to remove it. Loosen the two green thumbscrews. They do not come completely out.
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Grasp the green handle through its ring and pull it forward. The handle slides up and locks into the open position. Grasp the recessed green handle through its ring and rotate it out toward you. It does not lock into position.
Grasp both handles and firmly pull the fuser out. Dispose of the old fuser. Installing a new fuser Remove the packaging from the new fuser. Pull the labels off of each side of the fuser. Use a flat blade screwdriver or a coin to turn each screw until they are loose.
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Grasp the left handle through its ring and rotate it out toward you. It does not lock into position. Align the fuser with the opening in the printer, and then slide it into place. Note: Push firmly on each side of the fuser near the handles until it is in place.
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If the duplex unit is attached to the printer, close the duplex unit door (Door E). Reinstall the envelope feeder if it was removed. See If you have already replaced all the items listed in the following note, you may turn the printer Note: Make sure you also follow the instructions in...
Push up on the latch to release the door. Gently lower the door to the open position. Pull up on the handle to open the printer side door (Door A). Gently lower the door to the open position. Removing the optional...
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Grasp the green tabs on each end of the transfer roller, and then pull forward to release them. Rotate the tabs toward the printer. While holding the tabs, pull straight up to remove the transfer roller. Dispose of the old transfer roller.
Note: To help in the orientation of the transfer roller, notice that the tabs are not the same shape or size. Align the steel bars on the transfer roller with the grooves in the printer. Push firmly on each end of the transfer roller until the bars snap into the grooves.
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Close the duplex unit door (Door E). Reinstall the envelope feeder, if necessary. See If you have already replaced all the items listed in the following note, you may turn the printer Note: Make sure you also follow the instructions in...
A pick roller transports the paper from an input tray to the paper path. Removing old pick rollers Remove trays 1 and 2 from the printer, and trays 3 and 4 from the optional high capacity input feeder if it is installed. See the following topics to complete this step: •...
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Push the tab away from the metal bar. Pull the pick roller straight out. Locate the spring-loaded metal plate in front of the two top pick rollers. Pull the metal plate down and to the right. Hold it in place. Remove the other two pick rollers.
Pull the pick roller straight out. Dispose of the pick rollers. CAUTION: To prevent a falling hazard, dispose of the pick rollers immediately and in a proper manner. Complete step 5 on page 126 optional high capacity feeder installed. For tray 4, open Door C for better access. Then, complete page 128.
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Pull the spring-loaded metal plate down and to the right. Hold it in place. Install the top left pick roller: Slide the pick roller onto the metal bar until it snaps into place. Pull the pick roller gently to see if it is attached. If it pulls loose, then push it back on and turn it clockwise.
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Slide the bottom pick roller onto its metal bar until it snaps into place. Pull the pick roller gently to see if it is attached. If it pulls loose, then push it back on and turn it counterclockwise. For tray 5, pull the metal plate toward you. See Install the top right pick roller: Slide the pick roller onto the metal bar until it snaps into place.
Close tray 5. The action of closing the tray forces the metal plate back into place. If you have already replaced all the items listed in the following note, you may turn the printer Note: Make sure you also follow the instructions in...
Use the cloth in the maintenance kit or any clean cloth to clean the wiper blade in the finisher. To access the wiper blade: Turn the printer off. Open the finisher door (Door K). While supporting the wiper blade, loosen the screw until the blade comes free from the pin.
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Pull the wiper blade straight out. Wipe the four rubber tips with the cloth from the maintenance kit, or use any clean cloth. Rubber tips...
Hold the wiper blade firmly in place and tighten the screw. Close the finisher door (Door K). If you have already replaced all the items listed in the following note, you may turn the printer Note: Make sure you also follow the instructions in...
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Press and hold the Select Release the buttons when Performing Self Test appears on the display. The printer performs its power-on sequence, and then Config Menu appears on the first line of the display. Press until you see Reset Maint Cnt, and then press Menu Reset appears on the second line of the display.
However, the printer can only display information about one item at a time. If you want to determine the status of all of the consumables installed in your printer, you can print the menu settings page from the Utilities Menu. (Press .
Storing supplies Choose a cool, clean storage area for your printer supplies. Store supplies right side up in their original packaging until you are ready to install them. Do not expose printer supplies to: • Direct sunlight • Temperatures above 35°C (95°F) •...
Simply package your used printer cartridges in the shipping box used for the replacement supply. Follow the instructions on the outside of the box to send the used supply back to Lexmark. If a prepaid shipping label is not available for your country, contact the place where you bought your printer for additional recycling information.
Priming Stapler appears on the display. The printer pulls a sheet of paper from the tray specified in the Staple Prime Src and attempts to staple it. The printer then ejects the page into bin 2 and returns to the Ready message. If Priming Failed, Retry. Go/Stop? appears on the display: –...
Understanding the printer operator panel The operator panel has five buttons, a display, and a light that flashes when the printer is processing a job indicated by the Busy message. Use the numbers next to the button names to enter your personal identification number (PIN) after you send a confidential print job from the printer driver.
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You can still clear messages and select items from the Job Menu when printing a job, but you cannot change other printer settings. However, you can use your Lexmark printer driver to override printer user defaults and select settings for individual print jobs. See the menu map for a brief overview of the printer menus available from the operator panel.
MarkVision™ Professional, Lexmark’s printer management utility, indicates when it’s time to replace supplies and points out actual or potential problems. When a printer needs attention, it alerts you with a detailed graphic of the printer showing the cause for the alert (for example, an empty paper tray). Using MarkVision Messenger MarkVision Messenger lets you create Actions that execute specific commands whenever messages like Tray x Missing or 88 Toner Low appear on the display.
Removing the multipurpose feeder Turn the printer off. Remove any print media in the multipurpose feeder. Grasp the multipurpose feeder on each side, tilt it up slightly, and then pull it straight out. Remove the multipurpose feeder in one smooth, even motion to avoid binding and ARNING a service message.
Removing the optional envelope feeder You must remove the envelope feeder to access jams from the duplex unit or from tray 1. You would also remove the envelope feeder when you want to reinstall the multipurpose feeder. Remove any print media in the envelope feeder. Hold the envelope feeder on both sides, tilt it up slightly, and then pull it straight out.
Reinstalling the envelope feeder Hold the envelope feeder on both sides, and tilt the end going into the printer first down slightly, as you align the posts on the feeder with the holes above the opening in the printer. Hole Gently insert the envelope feeder at this angle into the opening and then drop it into place.
Removing the optional duplex unit Turn the printer off. Disconnect the duplex cable from the back of the printer. Push up on the latch to release the duplex unit door (Door E). Gently lower the door. Hold the door so the plastic cable has some slack in it. Maintain this position until you reach...
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Grasp the end of the cable near the hook, and then release the hook from the eye. Fold the cable and push it into its recessed area for storage. Locate the two pieces functioning as a door hinge on the front side of the duplex unit. They are attached to a metal bar.
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Grasp the duplex unit on both sides and lift it straight up. Set the duplex unit aside. Turn the printer on.
Preparing for disassembly Turn the printer off. Remove all print media from all the bins. Disconnecting the power cords Unplug the printer power cord from the electrical outlet. Unplug the other end of the cord from the printer. Set the cord aside.
Using the handling tool The handling tool is located at the back of the printer and mailbox. It rests in a cutout area tooled into the mailbox cover and attaches to the stand for the mailbox for safekeeping while not in use. The tool is used for lifting the mailbox off the printer.
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Lift the handling tool up and pull it toward you. Open the mailbox door (Door D). Locate the area in the mailbox with two round metal tabs. Hold the handle of the tool as shown and align the two larger openings on the tool with the two round metal tabs.
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Slide the tool onto the tabs. Lift up slightly on the handle. The plastic tab near the metal tabs snaps into place in the small opening on the tool. Large openings Metal tabs...
Removing the mailbox from the printer and stand Locate the latch on the horizontal bar. Pull forward on the tab until it clicks into place. CAUTION: The mailbox is heavy, and requires two people to lift it. Latch Horizontal bar...
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Have someone help you lift the mailbox straight up off of the printer. Use the handling tool and the horizontal bar to grasp the mailbox. Handling tool Set the mailbox aside by resting the door of the mailbox on a flat surface;...
Push in on the tabs and lift the upper portion of the stand straight up. Set the upper portion of the stand aside. Remove the thumbscrews on the right and left side stand pieces. Save the thumbscrews. Right side stand piece (back view of printer)
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Lift up on the right side stand piece, and then pull it off of the printer. Set the right side stand piece aside. Remove the screw on the stabilizer bar. (Back view of printer)
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Lift the left side stand piece up, and then pull it off of the printer. Set the left side stand piece aside. At the back of the printer, locate the stabilizer foot under the high capacity feeder or printer stand.
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Pull the metal pin out of the stabilizer foot. Set it aside. Slide the stabilizer foot toward you. Reattach the stacking arm. See Plug in the printer power cord. Turn the printer on. Reinstalling the stacking arm for more information.
Removing the optional finisher To remove the optional finisher, its bins, and its stand, complete the following sections. Preparing for disassembly Turn the power off. Remove all print media from the bins. Removing the bins Grasp the top bin (bin 1) and tilt it up. Pull the bin straight out...
Lift the bin and pull it straight out. Set the bins aside. Disconnecting the finisher from the printer Push the finisher release latch. Push the finisher away from the printer. Note: The finisher slides to the right while still on its stand. Finisher release latch...
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Loosen the two thumbscrews on each side of the connector. Disconnect the plug from the finisher. Locate the finisher power cable on the printer. Press down on the tab on the cable plug, and then pull the plug out. Locate the other end of this cable in the lower of the three connectors.
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Pull the plug straight out. Disconnect the finisher cable from the back of the printer...
Locate the other end of this cable in the middle connector on the back of the finisher. Loosen the thumbscrews on each side of the plug, and pull the plug straight out. Removing the finisher from the stand CAUTION: This procedure should be completed by two people to avoid injury. Ask someone to help you move the finisher.
Have someone push the finisher away from the printer until it slides off the stand. Removing the divertor cover Pull the two tabs on the divertor cover straight out using a flat blade screwdriver or a flat key. Rotate the divertor cover up and over toward the standard bin to release it.
Removing the transport unit While supporting the transport unit, swing the two vertical support levers up. They snap into place in the bottom of the transport unit. Gently lower the transport unit into its vertical position.
Disassembling the stand The finisher stand consists of two metal pieces. The guide rail holding plate is attached directly to the printer. The guide rail is attached to guide rail holding plate. Loosen the two screws on the guide rail.
Pull the guide rail holding plate off, and set it aside. Removing the finisher plate Loosen the screws on the finisher plate attached to the right side of the printer. Pull the finisher plate straight off. Reattach the stacking arm. See Turn the printer on.
Hold the stacking arm so the two half-arrow tabs are at the bottom, the two straight tabs are at the top, and the arm piece is pointed to your right as you stand at the front of the printer. Half arrow tab...
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Insert the two tabs under the lip directly above the standard output bin slot where print media exits. Rotate the stacking arm toward the vents so the two top tabs lower into the far right hole on the number 12 and number 14 vents. Push down on the left side above the top tabs until the stacking arm snaps into place.
Unplug the printer power cord. Note: If a mailbox or finisher is installed, remove it. See Removing the optional Disconnect the high capacity feeder cable from the back of the printer. Remove tray 2. See Behind trays 1, 2, and 3 Open tray 3.
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The printer is heavy, and requires two people to lift it. Have someone help you lift the printer off of the high capacity feeder and set the printer aside. Hold the printer on the multipurpose feeder mounting brackets and use the handholds on the right side of the printer.
To remove the printer from the base cabinet, have someone help you lift the printer off of the base cabinet and set the printer aside. Hold the printer on the multipurpose feeder mounting brackets and use the handholds on the right side of the printer.
Pull the system board out far enough to access the connector slots. Removing memory cards Complete the following steps to remove the printer memory or flash memory cards. Printer memory and flash memory cards are easily damaged by static electricity.
Option cards are easily damaged by static electricity. Touch something metal on ARNING the printer before you touch an option card. Access the printer system board. See Locate the option card you want to remove. Reinstalling the printer system Accessing the printer system board.
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Remove the screws that secure the card to the metal plate. Gently pull the card out of the connector. If you saved the metal plate that covers the connector slot and you do not plan to insert another card, attach the plate: Slide the clip side of the plate in first making sure the clip end covers up the groove.
Optional firmware cards are easily damaged by static electricity. Touch something ARNING metal on the printer before you touch an optional firmware card. Access the printer system board. See Grasp the firmware card gently and pull it straight up in one action. Do not pull one side and then the other.
Reinstalling the printer system board Gently push the system board back into the printer. Tighten the two thumbscrews. Note: Do not overtighten the screws. Reconnect all cables on the back of the printer. Plug in the printer power cord. Turn the printer on.
Disabling the operator panel menus Since many people could be using the printer, an administrator may choose to lock the menus to keep others from changing menu settings from the operator panel. To disable the menus: Turn the printer off.
Disabling Power Saver If you always want your printer ready to print without delays, you may want to disable Setup Menu. If the Disabled value is not available, first change the Energy Conserve setting to Off in the Config Menu: Turn the printer off.
Turn the printer off. Press and hold the Select Release the buttons when Performing Self Test appears on the display. When the printer self test completes, Config Menu appears. Press until you see Size Sensing, and then press Menu Note: Only paper trays that support auto size sensing are displayed on the operator panel.
Size Sensing.) The printer links trays once auto size sensing is enabled. (See Size Sensing also lets the printer detect the difference between similar print media sizes that it otherwise cannot: Executive and JIS B5, and Legal and JIS B4.
Changing the size that is sensed To change the print media size sensed by the printer, repeat the previous steps and select a new size. Size sensing and tray linking If you want to link your trays and have selected to load Executive, JIS B5, Legal, or JIS B4 size print...
Printing a menu settings page The menu settings page shows current settings for the menus installed options, and available printer memory. You can use this page to verify that all printer options are properly installed and the printer settings are correct.
Restoring factory default settings When you first enter the printer menus from the operator panel, you may notice an asterisk (*) next to a value in the menus. This asterisk indicates the factory default setting . These settings are the original printer settings.
Changing menu settings You can use the operator panel to change printer menu settings and customize your printer to meet your specific needs. Note: Changes made from a software application override the user default settings made from the operator panel.
A font is a set of characters and symbols created with a distinct design. The distinct design is called a typeface . The typefaces you select add personality to a document. Well-chosen typefaces make a document easier to read. The printer has numerous resident fonts in PCL 6 and PostScript 3 emulations. See Resident fonts for a complete listing.
The printer uses both bitmapped and scalable fonts. Bitmapped fonts are stored in printer memory as predefined patterns of bits that represent a typeface at a specific size, style, and resolution. An example of a character from a bitmapped font is shown in...
Scalable fonts are stored as computer programs that define the outlines of the characters in the font. Each time you print characters from a scalable font, the printer creates a bitmap of the characters at the point size you choose and saves it temporarily in printer memory. These temporary bitmapped fonts are deleted when you turn off or reset the printer.
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The following tables list all the fonts resident in your printer. See instructions on how to print samples of the fonts. You can select the resident fonts from your software application, or from the operator panel if you are using PCL 6 emulation.
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PCL 6 emulation Helvetica Light Helvetica Light Oblique Helvetica Black Helvetica Black Oblique Helvetica Helvetica Italic Helvetica Bold Helvetica Bold Italic Helvetica Narrow Helvetica Narrow Italic Helvetica Narrow Bold Helvetica Narrow Bold Italic CG Times CG Times Italic CG Times Bold CG Times Bold Italic Univers Medium Univers Medium Italic...
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PCL 6 emulation Palatino Roman Palatino Italic Palatino Bold Palatino Bold Italic SymbolPS Symbol Times Roman Times Italic Times Bold Times Bold Italic Times New Roman Times New Roman Italic Times New Roman Bold Times New Roman Bold Italic Univers Condensed Medium Univers Condensed Medium Italic Univers Condensed Bold Univers Condensed Bold Italic...
In PCL 6 emulation, a symbol set also defines which character will print for each key on the keyboard (or more specifically, for each code point ). Some applications require different characters at some code points. To support multiple applications and languages, your printer has 83 symbol sets for the resident PCL 6 emulation fonts.
You can download scalable fonts in PostScript 3 emulation and either scalable or bitmapped fonts in PCL 6 emulation. Fonts can be downloaded to printer memory, or to a flash memory option or hard disk option. Fonts downloaded to flash memory or hard disk remain in memory even after the printer language changes, the printer resets, or the printer is turned off.
Printing sample fonts Your printer has resident fonts stored permanently in the printer’s memory. Different fonts may be available in PCL and PostScript emulations. To print samples of all the fonts currently available for your printer: Make sure the printer is on and Ready appears on the display.
Using printer menus Select a menu from the following list for more information. Or, click a letter in the index at the bottom of the page to find a specific menu item that starts with that letter. Click here for a one-page overview of all the menus and their menu items.
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A4 Width Abort Restore Advanced Status Alarm Control Assign Type/Bin Auto Continue Auto CR after LF Auto LF after CR Baud Blank Pages Cancel Fax Cancel Job Collation Confidential Job Configure Bins Configure MP Copies Custom Types Data Bits Defragment Flash Display Language Download Target Duplex...
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USB Menu PictureGrade Pitch Point Size PostScript Menu Power Saver Print Resolution Prime Stapler Print Buffer Print Directory Printer Language Print Fonts Print Menus Print Net <x> Setup Print PS Error Print Resolution Print Timeout Protocol PS SmartSwitch Parallel Menu...
Paper Menu Use the Paper Menu to define the paper loaded in each paper tray and the default paper source and output bin. Select a menu item for more details: • Assign Type/Bin • Configure Bins • Configure MP • Custom Types •...
Sends print jobs to the output bin designated for that user. Links two or more bins together as though they were one large bin. When one linked bin is full, the printer starts filling the next linked bin, and continues with each additional linked bin.
Cassette* Printer treats the multipurpose feeder like any other paper tray. If a print job requests a paper size or type that is only loaded in the multipurpose feeder, the printer pulls paper from the multipurpose feeder for the job.
Overflow Bin Purpose: To designate an output bin as the overflow bin. If Configure Bins is set to Mail Overflow and a specific output bin is full, the printer automatically diverts printed material to the overflow bin. Values: Standard Bin* The printer standard bin.
Then select a value: Duplex Notifies the printer that the specified paper type is loaded properly for duplex printing. If the printer receives a single-sided job using that paper type, the printer inserts blank pages as necessary to print the job properly on preprinted forms. This setting may slow single-sided printing.
Paper Size Purpose: To identify the default paper size for each paper source. For trays with automatic size sensing, only the value detected by the hardware is displayed. Values: First select a paper source : Tray <x> Size Manual Pap Size Then select a value (*denotes a country-specific factory default value): Letter* Legal...
Paper Texture Purpose: To identify the texture of the paper loaded in a specific source and to ensure that characters print clearly. Values: First select a paper type: Plain Texture Preprint Texture Card Stock Text Colored Texture Trnsprncy Text Custom <x> Texture Then select a value: Smooth Normal*...
Select paper sources through your software application by selecting type and size. • Automatically link paper sources. Any sources containing the same type and size of paper are automatically linked by the printer, if you have set the Paper Size and the Paper Type to the correct values. See also: Paper Source;...
Substitute Size Purpose: To have the printer substitute the specified paper size if the requested size is not loaded. Values: Printer prompts the user to load the requested paper size. Statement/A5 Prints A5 size jobs on statement size paper if only statement size paper is loaded, and prints statement size jobs on A5 size paper if only A5 size paper is loaded.
Finishing Menu Use the Finishing Menu to define how the printer delivers the printed output. Select a menu item for more details: • Blank Pages • Collation • Copies • Duplex • Duplex Bind • Hole Punch • Multipage Border •...
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Prints entire job the number of times specified by the Copies menu item. For example, if you set Copies to 2 and send three pages to print, the printer prints page 1, page 2, page 3, page 1, page 2, page 3.
See also: Duplex Hole Punch Purpose: To punch holes along the edge of all printed output. (Select Hole Punch from the printer driver to punch holes only in output for a specific job.) Values: Off* Does not punch holes in printed output.
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Multipage Order Purpose: To determine the positioning of multiple page images when using Multipage Print. The positioning depends on the number of images and whether the images are portrait or landscape in orientation. For example, if you select 4-Up multipage printing and portrait orientation, the results differ depending on the Multipage Order value you select: Horizontal Order Vertical Order...
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Purpose: To determine the orientation of a multipage sheet. Values: Auto* Lets the printer choose between portrait and landscape orientation. Long Edge Sets the long edge of the paper as the top of the page (landscape). Short Edge Sets the short edge of the paper as the top of the page (portrait).
Separator Sheets Purpose: To insert blank separator sheets between jobs, between multiple copies of a job, or between each page of a job. Values: None* Does not insert separator sheets. Between Copies Inserts a blank sheet between each copy of a job. If Collation is Off, a blank page is inserted between each set of printed pages (all page 1’s, all page 2’s, and so on).
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Staple Job Purpose: To set stapling as the default for all print jobs. (Select stapling from the printer driver if you want to staple only specific jobs.) Values: Off* Does not staple print jobs. Auto Automatically selects the best staple position for the print job based on the feed orientation.
Utilities Menu Use the Utilities Menu to print a variety of listings relating to available printer resources, printer settings, and print jobs. Other menu items let you set up printer hardware and troubleshoot printer problems. Select a menu item for more details: •...
Deletes any data stored on the hard disk and prepares the device to receive new resources. Cancels the request to format the hard disk and leaves current resources stored on the disk. Do not turn off the printer while the hard disk is formatting. ARNING...
Hex Trace Purpose: To help isolate the source of a print job problem. With Hex Trace selected, all data sent to the printer is printed in hexadecimal and character representation. Control codes are not executed. To exit Hex Trace, turn the printer off or reset the printer from the Job Menu.
See also: Understanding fonts Print Menus Purpose: To print a listing of the current user default values, the installed options, the amount of installed printer memory, and the status of printer supplies. See also: Printing a menu settings page Print Net <x> Setup...
To prevent the accumulation of confidential and held jobs on the hard disk. Jobs are removed even if the jobs failed to be restored from the hard disk to printer memory. Note: Remove Held Jobs is only available when confidential jobs or held jobs are stored on an installed hard disk.
Job Menu The Job Menu is only available when the printer is busy processing or printing a job, when a printer message is displayed, or when the printer is in Hex Trace mode. Press Select a menu item for more details: •...
Cancel Job Purpose: To cancel the current print job. Note: Cancel Job is only displayed if the printer is processing a job or has a job in printer memory. See also: Canceling a print job; Confidential Job Purpose: To print confidential jobs stored in printer memory. (When the Confidential Job prints, it is automatically deleted from printer memory.)
Prime Stapler Purpose: If your printer does not have automatic priming, this prepares the stapler for proper functioning after a staple cartridge is replaced or a staple jam is cleared. Priming Stapler is displayed, and the stapler inserts several staples into a sheet of paper.
Reset Printer Purpose: To reset the printer to the user default value for each menu item, delete all downloaded resources (fonts, macros, and symbol sets) stored in printer memory (RAM), and delete all data in the interface link buffer. Note: Before selecting Reset Printer, stop the current print job, and do not send any more...
Quality Menu Use the Quality Menu to change printer settings affecting the quality of printed characters and images. Select a menu item for more details: • PictureGrade™ • Print Resolution • Toner Darkness Note: Values marked by an asterisk are the factory default settings.
Toner Darkness Purpose: To lighten or darken text images, or conserve toner. Values: Select a lower value for finer line width, higher definition in graphics, and lighter grayscale images. Select a higher value for bolder line widths or darker grayscale images. Select 10 for very bold text. Select a value less than 6 to conserve toner.
• Job Acct Limit Note: Values marked by an asterisk are the factory default settings. Alarm Control Purpose: To establish whether the printer sounds an alarm when the printer requires operator intervention. Values: Printer does not sound an alarm. Single* Printer sounds three quick beeps.
Auto Continue Purpose: To define the amount of time (in seconds) the printer waits after displaying an operator intervention error message before it resumes printing. Values: Disabled* Printer does not resume printing until someone clears the error message. 5...255 Printer waits the specified amount of time, and then automatically resumes printing.
Purpose: To establish whether the printer reprints jammed pages. Values: Printer reprints jammed pages. Printer does not reprint jammed pages. Auto* Printer reprints a jammed page unless the memory required to hold the page is needed for other printer tasks.
Limit, Job Acct Stat Job Acct Limit Purpose: To specify the number of print jobs for which statistics are maintained on your printer hard disk. Values: Disabled Stores statistics for each print job until the hard disk is full. 10...1000 (1000*) Stores statistics for the specified number of print jobs.
For most print jobs, you do not need to select On. When On is selected, printing may be slower. Power Saver Purpose: To specify the amount of time (in minutes) the printer waits after a job is printed before it goes into a reduced power state. Values: Disabled Disables Power Saver;...
Purpose: To specify the amount of time (in seconds) the printer waits before printing the last page of a print job that does not end with a command to print the page. The print timeout counter does not start until Waiting is displayed.
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To specify how the printer responds when it is out of staples. Values: Off* When Off is selected, the printer does not stop printing, just stapling. The operator panel displays Staples Empty. Single Printer stops printing, displays Load Staples, and sounds three quick beeps.
Wait Timeout Purpose: To specify the amount of time (in seconds) the printer waits to receive additional bytes of data from the computer. When this timeout expires, the print job is canceled. Values: Disabled Disables Wait Timeout. 15...65535 (40*) Specifies the amount of time the printer waits for additional data before it cancels the job.
PCL Emul Menu Use the PCL Emul Menu to change printer settings that only affect jobs using the PCL emulation printer language. Select a menu item for more details: • A4 Width • Auto CR after LF • Auto LF after CR •...
Auto CR after LF Purpose: To specify whether the printer automatically performs a carriage return after a line feed control command. Values: Off* Printer does not perform a carriage return after a line feed control command. Printer performs a carriage return after a line feed control command.
60* (country-specific) 64* (country-specific) The printer sets the amount of space between each line (vertical line spacing) based on the Lines per Page, Paper Size, and Orientation menu items. Select the correct Paper Size and Orientation before changing Lines per Page.
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Orientation Purpose: To determine how text and graphics are oriented on the page. Values: Portrait* Prints text and graphics parallel to the short edge of the paper. Landscape Prints text and graphics parallel to the long edge of the paper. Pitch Purpose: To specify the font pitch for scalable monospaced fonts.
Point Size Purpose: To change the point size for scalable typographic fonts. Values: 1...1008 (in increments of 0.25 points) Point size refers to the height of the characters in the font. One point equals approximately 1/72 of an inch. You can select point sizes from 1 to 1008 in increments of 0.25 points. Note: Point Size is only displayed for typographic fonts.
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Tray Renumber Purpose: To configure your printer to work with printer drivers or applications that use different source assignments for the paper trays. First select a paper source: Assign Tray <x> Assign Env Feeder Assign MP Feeder Assign Man Paper...
PostScript Menu Use the PostScript Menu to change printer settings that only affect jobs using the PostScript emulation printer language. Select a menu item for more details: • Font Priority • Print PS Error Note: Values marked by an asterisk are the factory default settings.
Parallel Menu Use the Parallel Menu to change printer settings affecting jobs sent to the printer through a parallel port (either Std Parallel or Parallel Opt <x>). Select a menu item for more details: • Advanced Status • Honor Init •...
Does not buffer print jobs to the hard disk. Buffers print jobs to the hard disk. Auto Buffers print jobs only if the printer is busy processing data from another input port. Note: Changing the Job Buffering menu item automatically resets the printer. MAC Binary PS Purpose: To configure the printer to process Macintosh binary PostScript print jobs.
To specify whether the printer performs the special processing required for bidirectional communication, following the conventions defined in the Network Printing Alliance (NPA) Protocol. Values: Printer performs NPA processing. If data is not in NPA format, it is rejected as bad data. Printer does not perform NPA processing. Auto* Printer examines data and determines the format and then processes it appropriately.
Printer does not examine the incoming data. The printer uses PostScript emulation to process the job if PS SmartSwitch is On, or uses the default printer language specified in the Setup Menu if PS SmartSwitch is Off.
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Technical Reference PS SmartSwitch Purpose: To configure the printer so it automatically switches to PostScript emulation when a print job received through the parallel port requires it, regardless of the default printer language. Values: Printer examines data on the parallel interface and selects PostScript emulation if the data indicates that is the required printer language.
Serial Menu Use the Serial Menu to change printer settings affecting jobs sent to the printer through a serial port (either Standard Serial or Serial Opt <x>). Select a menu item for more details: • Baud • Data Bits • Honor DSR •...
See also: Technical Reference Honor DSR Purpose: To determine whether the printer uses the Data Set Ready (DSR) signal. DSR is one of the handshaking signals for most serial interface cables. Values: Off* All data received by the serial port is treated as valid data.
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To specify whether the printer performs the special processing required for bidirectional communication, following the conventions defined in the Network Printing Alliance (NPA) Protocol. Values: Printer performs NPA processing. If data is not in NPA format, it is rejected as bad data. Printer does not perform NPA processing. Auto* Printer examines the data to determine the format and then processes it appropriately.
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Printer does not examine the incoming data. The printer uses PostScript emulation to process the job if PS SmartSwitch is On, or uses the default printer language specified in the Setup Menu if PS SmartSwitch is Off.
Off* Printer waits to receive data from the computer. Printer sends a continuous stream of XONs to the host computer to indicate that the serial port is ready to receive more data. This menu item only applies to the serial port if Serial Protocol is set to XON/XOFF.
User specifies the Serial Buffer size. The maximum size depends on the size allowed amount of memory in your printer, the size of the other link buffers, and whether Resource Save is set to On or Off. To maximize the range for the Serial Buffer size, disable or reduce the size of the parallel, infrared, LocalTalk, and USB buffers.
Network Menu Use the Network Menu to change printer settings affecting jobs sent to the printer through a network port (either Standard Network or Network Opt <x>). Select a menu item for more details: • Job Buffering • MAC Binary PS •...
User specifies the Network Buffer size. The maximum size depends on the size allowed amount of memory in your printer, the size of the other link buffers, and whether Resource Save is set to On or Off. To maximize the range for the Network Buffer size, disable or reduce the size of the parallel, serial, infrared, LocalTalk, and USB buffers.
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Printer does not examine the incoming data. The printer uses PostScript emulation to process the job if PS SmartSwitch is On, or uses the default printer language specified in the Setup Menu if PS SmartSwitch is Off.
PS SmartSwitch Purpose: To configure the printer so it automatically switches to PostScript emulation when a print job received through the network port requires it, regardless of the default printer language. Values: Printer examines data on the network interface connection and selects PostScript emulation if the data indicates that is the required printer language.
Infrared Menu Use the Infrared Menu to change printer settings affecting jobs sent to the printer through an infrared port. Select a menu item for more details: • Infrared Buffer • Infrared Port • Job Buffering • Max Baud Rate •...
The maximum baud possible for both the printer and the infrared adapter is automatically set during a power on reset. However, if your printer is situated in a bright or highly reflective environment, you may experience intermittent communication problems. If you do, select a lower baud for the infrared...
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Printer does not examine the incoming data. The printer uses PostScript emulation to process the job if PS SmartSwitch is On, or uses the default printer language specified in the Setup Menu if PS SmartSwitch is Off.
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To define the amount of time, in seconds, the printer must wait before transmitting meaningful infrared data to the host computer, as well as the amount of time the printer requests that the host computer wait before transmitting infrared data.
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Window Size Purpose: To specify the maximum number of infrared frames the printer can receive before sending an acknowledgment to the host computer. Values: Auto* Printer sets the Window Size value during a power-on reset to maximize link performance (recommended).
LocalTalk Menu Use the LocalTalk Menu to change printer settings affecting jobs sent to the printer through a LocalTalk port. Select a menu item for more details: • Job Buffering • LocalTalk Addr • LocalTalk Buffer • LocalTalk Name • LocalTalk Port Note: Values marked by an asterisk are the factory default settings.
Note: Changing the LocalTalk Buffer menu item automatically resets the printer. See also: Resource Save LocalTalk Name Purpose: To identify the printer model name stored in printer memory. This menu item cannot be modified through the operator panel. LocalTalk Port Purpose: To activate the LocalTalk port.
Printer does not examine the incoming data. The printer uses PostScript emulation to process the job if PS SmartSwitch is On, or uses the default printer language specified in the Setup Menu if PS SmartSwitch is Off.
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PS SmartSwitch Purpose: To configure the printer so it automatically switches to PostScript emulation when a print job received through the LocalTalk port requires it, regardless of the default printer language. Values: Printer examines data on the LocalTalk interface and selects PostScript emulation if the data indicates that is the required printer language.
USB Menu Use the USB Menu to change printer settings affecting a Universal Serial Bus (USB) port (USB Option <x>). Select a menu item for more details: • Job Buffering • MAC Binary PS • NPA Mode • PCL SmartSwitch •...
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To specify whether the printer performs the special processing required for bidirectional communication, following the conventions defined in the Network Printing Alliance (NPA) Protocol. Values: Printer performs NPA processing. If data is not in NPA format, it is rejected as bad data. Printer does not perform NPA processing. Auto* Printer examines the data to determine the format and then processes it appropriately.
PS SmartSwitch Purpose: To configure the printer so it automatically switches to PostScript emulation when a print job received through the USB port requires it, regardless of the default printer language. Values: Printer examines data on the USB interface and selects PostScript emulation if the data indicates that is the required printer language.
The printer operator panel displays messages describing the current state of the printer and indicates possible printer problems you must resolve. This topic provides a list of all printer messages, explains what they mean, and tells you how to clear the messages.
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Activating Menu Changes Bin <x> Full Box M Full Box M Missing Box M Near Full Busy Canceling Job Change Tray <x> Check Finisher Installation Check <source> Paper Guide Clearing Job Accounting Stat Close Cover <x> Close Deflector G Close Door <x> Defragmenting Delete All Jobs Deleting Jobs...
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Release Surface L Remove Paper <specified bin> Res Reduced Resetting the Printer Resetting Maint Cnt Value Restore Held Jobs. Go/ Stop? Restoring Factory Defaults Restoring Held Job xxx/yyy Serial <x> Staples Empty Staples Low Std Bin Full Toner Low Tray <x> Empty Tray <x>...
Activating Menu Changes What this message means: The printer is activating changes made to the printer settings. What you can do: Wait for the message to clear. See also: Disabling the operator panel menus Bin <x> Full What this message means: The specified bin is full.
What you can do: Empty the hole punch box. See also: Emptying the hole punch box Busy What this message means: The printer is busy receiving, processing, or printing data. What you can do: • Wait for the message to clear. • Press to open the Job Menu and cancel the current job.
Canceling a print job Change Tray <x> What this message means: The printer is requesting different paper than what is loaded in the specified tray or defined by the Paper Size or Paper Type settings for that tray. What you can do: •...
What this message means: The specified cover is open. What you can do: Close the cover to clear the message. Look for a label on the printer to help you locate the cover specified in the message. See also: Message maps...
What this message means: The specified door is open. What you can do: Close the door to clear the message. Look for a label on the printer to help you locate the door specified in the message. See also: Message maps...
The printer is responding to a request to disable the menus. What you can do: Wait for the message to clear. Note: While the menus are disabled, you cannot change the printer settings from the operator panel. See also: Disabling the operator panel menus...
What this message means: The printer is attempting to recover the hard disk after finding errors on it. The disk recovery takes place in five phases. The second line on the operator panel shows the percent complete of the current phase.
Enabling Menus What this message means: The printer is responding to a request to make the menus available to all users. What you can do: Wait for the message to clear, and then press panel. See also: Enabling the menus...
Formatting Disk yyy% What this message means: The printer is formatting the hard disk. Since formatting the disk may take longer in some cases, the second line may show the percent complete. What you can do: Wait for the message to clear.
Held Jobs May Not Be Restored What this message means: The printer was unable to restore some or all of the confidential or held jobs on the hard disk. Note: This message may alternate with 37 Insufficient Memory or 57 Configuration Change.
Infrared <x> What this message means: An infrared interface is the active communication link. Insert Box M What this message means: The hole punch box is either not installed, or is installed incorrectly. What you can do: Correctly install the hole punch box to clear the message. See also: Emptying the hole punch box Insert Print...
Press to clear the message and continue printing without stapling. Note: If you choose to ignore the message, the printer handles the job as if the stapler is out of staples. If the Load Staples message appears, press the message and print the job without stapling it.
Select one of the input sources. If the printer finds a tray that has paper of the correct type and size, it feeds paper from that tray. If the printer cannot find a tray with the correct paper type and size, it prints on whatever paper is installed in the default input source.
Load MP Feeder What this message means: The printer is trying to feed paper from the multipurpose feeder. The printer detects it is empty. What you can do: • Load a sheet of the paper specified on the second line of the display in the multipurpose feeder.
Load Tray <x> What this message means: The printer is trying to feed paper from a source it detects is empty. What you can do: • Load paper of the size and type requested on the second line of the display in the specified tray.
You can still open the Job Menu to cancel a job that is printing or to select a confidential job or a held job that you want to print. If you need access to the printer menus, contact your network administrator.
See also: Entering a personal identification number (PIN) Not Ready What this message means: The printer is not ready to receive or process data. Someone pressed offline. What you can do: Press to make the printer ready to receive jobs.
The printer is ready to receive and process data. It is reducing its electricity consumption while idle. If the printer remains inactive for the period of time specified in the Power Saver menu item, the Power Saver message replaces the Ready message.
Stop Printing Directory List What this message means: The printer is processing or printing a directory of all files stored in flash memory or on a hard disk. What you can do: Wait for the message to clear. See also:...
Printing Font List What this message means: The printer is processing or printing a list of all available fonts for the specified printer language. What you can do: Wait for the message to clear. See also: Print Fonts Printing Job...
ARNING Programming Disk What this message means: The printer is storing resources, such as fonts or macros, on the hard disk. What you can do: Wait for the message to clear. Do not turn the printer off while this message is displayed.
Queuing and Deleting Jobs What this message means: The printer is deleting one or more held jobs and sending one or more jobs to print. What you can do: Wait for the message to clear. See also: Printing and deleting held jobs...
Reestablish communication by removing the specified device and reattaching it to the printer. • If hardware fails, turn the printer off and back on. If the error recurs, turn the printer off, remove the specified device, and call for service.
What this message means: The printer is reducing the resolution of a page in the current job from 600 dots per inch (dpi) to 300 dpi to prevent a 38 Memory Full error. Res Reduced remains on the display while the job prints.
Resetting Maint Cnt Value What this message means: The printer is resetting the counter that tracks wear on the items included in a maintenance kit. What you can do: Wait for the message to clear. See also: Resetting the maintenance page...
Restoring Factory Defaults What this message means: The printer is restoring the factory default printer settings. When factory default settings are restored: • All downloaded resources (fonts, macros, symbol sets) in the printer memory are deleted. • All menu settings return to the factory default setting except : –...
Serial <x> What this message means: A serial interface is the active communication link. Staples Empty What this message means: The staple cartridge is out of staples, or a staple cartridge is not installed. What you can do: Install a new staple cartridge to clear the message. See also: Replacing a staple cartridge Staples Low...
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Toner Low What this message means: The print cartridge is low on toner. What you can do: Replace the print cartridge. Note: If you do not replace the print cartridge, you may experience print quality problems. See also: Replacing the print cartridge Tray <x>...
The printer is processing data through the specified USB port. Waiting What this message means: The printer has received a page of data to print but is waiting for an End of Job command, a Form Feed command, or additional data. What you can do: •...
2<xx> Paper Jam What this message means: The printer detects a paper jam. Although the location of the paper jam appears on the second line of the display, you must clear paper from the entire paper path. What you can do: Clear the paper path.
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34 Wrong Paper Size in Tray <x> What this message means: The printer was expecting to pick a different size paper from the specified tray than what it now detects is moving through the paper path. What you can do: •...
37 Insufficient Collation Area What this message means: The printer memory (or hard disk, if installed) does not have the free space necessary to collate the print job. What you can do: • Press to print the portion of the job already stored and begin collating the rest of the job.
37 Insufficient Memory What this message means: The printer cannot process print jobs or restore held jobs from the hard disk because printer memory is full. Note: The message 37 Insufficient Memory alternates with either Held Jobs may be lost...
38 Memory Full What this message means: The printer is processing data, but the memory used to store pages is full. What you can do: • Press to clear the message and continue printing the job. The job may not print correctly.
51 Defective Flash What this message means: The printer detects defective flash memory. What you can do: Press to clear the message and continue printing. You must install different flash memory before you can download any resources to flash. 52 Flash Full...
If the error message remains, the flash memory may be defective and require replacing. 54 Network <x> Software Error What these messages mean: The printer cannot establish communications with an installed network port. What you can do: • Press to clear the message and continue printing. The job may not print correctly.
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Reset Printer 54 Std Par ENA Connection Lost What this message means: The printer has lost the connection to an external print server (also called an external network adapter or ENA). What you can do: • Make sure the cable connecting the ENA and the printer is securely attached. Turn the printer off and then on to reset the printer.
Increase the size of the Fax Buffer in the Fax Menu. 56 Parallel Port <x> Disabled What this message means: Data has been sent to the printer through a parallel port, but the parallel port is disabled. What you can do: • Press to clear the message.
56 USB Port <x> Disabled What this message means: Data has been sent to the printer through a USB port, but the USB port is disabled. What you can do: • Press to clear the message. The printer discards any data received through the USB port.
58 Too Many Disks Installed What this message means: Too many hard disks are installed on the printer. The printer only supports one hard disk at a time. What you can do: Turn off and unplug the printer. Remove the excess hard disks from the printer. Plug in the printer and turn it on.
62 Disk Full What this message means: There is not enough memory on the hard disk to store the data sent to the printer. What you can do: • Press to clear the message and continue processing. Any information not previously stored on the hard disk is deleted.
Messages labeled 900–999 relate to printer problems that may require printer service. What you can do: Turn the printer off and check all cable connections. Turn the printer back on. If the service message recurs, call for service and report the message number and description of the problem.
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What this message means: The download emulator version on the firmware card does not match the printer code version. This could occur if you updated printer firmware or moved a firmware card from one printer to another. What you can do: The message automatically clears in 30 seconds.
Notices • Edition notice • Trademarks • Licensing notice • Safety information • Cautions and warnings • Electronic emission notices • German acoustics statement • Energy Star • Laser notice...
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Eire, send to Lexmark International Ltd., Marketing and Services Department, Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. You can purchase additional copies of publications related to this product by calling 1-800-553-9727.
Trademarks Lexmark, Lexmark with diamond design, MarkNet, and MarkVision are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. PictureGrade is a trademark of Lexmark International, Inc. Operation ReSource is a service mark of Lexmark International, Inc.
BSD License and Warranty statements GNU General Public License The Lexmark modified GNU licensed software is free software; you can redistribute it and/or modify it under the terms of the licenses referenced above. These licenses do not provide you any rights to the Lexmark copyrighted software in this printer.
— with a network cable attached The Lexmark W820 laser printer has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
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— without a network cable attached The Lexmark W820 laser printer has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
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Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1329605. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
This feature will cut the energy used by up to 50 percent. Lexmark is proud to be a participant in this program. As an Energy Star Partner, Lexmark International, Inc. has determined that this product meets the Energy Star guidelines for energy efficiency.
TO IEC 825 Laser notice The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 825.
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Reattach MP Feeder 293 Release Surface L 293 Remove Paper <specified bin> Res Reduced 294 Resetting Maint Cnt Value 295 Resetting the Printer 294 Restore Held Jobs. Go/Stop? Restoring Factory Defaults 296 Restoring Held Job xxx/yyy 296 Serial <x> 297...
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Menu) 263 PCL SmartSwitch (Network Menu) PCL SmartSwitch (Parallel Menu) PCL SmartSwitch (Serial Menu) PCL SmartSwitch (USB Menu) PCL SmartSwitch, setting 258 See also printer language infrared port 258 LocalTalk port 263 network port 254 parallel port 244 serial port 249...
