Internet Connection Guidelines; Firewall; Wi-Fi Tips - iTero Element 2 User Manual

iTero Element 2 and iTero Element Flex User Manual
11.4

Internet connection guidelines

In order to achieve the best performance of your scanner, ensure that your internet connection upload speed is
at least 1Mbps per scanner. Also, note that any additional devices connected to the internet in parallel to the
scanner may affect the scanner's performance.
11.5

Firewall

Open the following ports (in case of a firewall):

80 - HTTP - TCP

443 - HTTPS - TCP
11.6

Wi-Fi tips

Wi-Fi routers allow you to access your internet system using a Wi-Fi connection from essentially any place
within the functional range of the wireless network. Nevertheless, the number, depth, and position of walls,
ceilings, or additional partitions that the wireless signals must travel through may limit the range and strength
of the signal. Normal signals vary, depending on the material types and background RF (radio frequency) noise
in your home or business.

Be sure to have a minimal number of walls and ceilings between the router and other network devices.
Each barrier can reduce your adapter's range by 1-3 meters (3-9 feet).

Be sure to have a straight line, free of any partition, between network devices. Even a wall that seems
rather thin can block a signal of 1 meter (3 feet) if the wall angle is shifted by only 2 degrees. To achieve the
best reception, place all the devices so that the Wi-Fi signal travels straight through a wall or partition
(instead of at an angle).

Construction materials make a difference. A solid metal door, or aluminum nails, can be very dense and may
have an adverse effect on a Wi-Fi signal. Try to position access points, wireless
so that the signal travels through drywalls or open doorways. Materials and objects such as glass, steel,
metal, walls with insulation, water tanks (aquariums), mirrors, file cabinets, brick, and concrete may reduce
your wireless signal.

Keep your iTero product away (at least 3-6 feet or 1-2 meters) from electrical devices or appliances that
generate RF noise.

If you are using 2.4GHz cordless phones or X-10 (wireless products such as ceiling fans, remote lights,
and home security systems), your wireless connection may be severely degraded or entirely drop. The
base of many wireless devices transmits an RF signal, even if the device is not in use. Position your other
wireless devices as far as possible from your scanner and router.

In your area, there may be more than one active wireless network. Each network uses one or more
channels. If the channel is near your system channels, the communication may gradually decline. Ask your
IT department to check this, and if required, change the channel numbers used by your network.
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