Section 4 - Service; General; Troubleshooting - GRASS VALLEY Ignite SDC Series Instruction Manual

Service

General

Troubleshooting

Ignite SDC/HDC Robotic Camera Instruction Manual
Ignite SDC/HDC robotic cameras contain no user-serviceable parts. Refer
any servicing to qualified service personnel.
Should problems occur with the Ignite SDC/HDC robotic camera, please
refer to the following troubleshooting matrix
problems still exist after troubleshooting, please contact your authorized
Grass Valley reseller or contact Grass Valley Customer Support directly.
(See Contacting Grass Valley on page
Table 2. Troubleshooting (Problem/Cause/Solution) Matrix
Problem
Power
Communication
(Table
4.).
Cause
Mains power OFF.
Power supply not connected to Mains Connect power supply to Mains
Power supply failure
Power supply not connected to pan/
tilt head.
Pan/tilt head failure.
Pan/tilt head not connected to camera
block.
Camera block failure.
No power to SHOT Director, network
hub, pan/tilt head, or camera.
4
Section
2). If questions or
Solution
Energize Mains power
If power supply LED is NOT illumi-
nated, replace the power supply.
Ensure power supply is properly con-
nected to the pan/tilt head amphenol
circular connector.
Use the SHOT Director to pan/tilt the
camera.
If the pan/tilt head responds properly,
continue to the next possible cause.
If the pan/tilt head does not respond,
replace the pan/tilt head.
Ensure the DB15 connector on the
pan/tilt head is connected to the
HD15 or SCSI-50 connector on the
camera block.
If the camera block POWER LED is not
illuminated, replace the camera/lens
assembly.
Ensure all devices are powered.
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