TS-hx90FU User Guide Contents 1. Product Overview About the TS-hx90FU..............................3 Hardware Specifications............................3 Package Contents..............................6 Components................................7 Front Panel................................7 Rear Panel................................8 System Board...............................10 Drive Numbering..............................13 Safety Information..............................13 Installation Requirements............................15 Setting Up the NAS..............................15 2. Installation and Configuration Hardware Installation..............................17 Installing 2.5-inch Solid-state Drives on 2.5-inch Trays..................
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QuTS hero................................. 63 7. Notices Limited Warranty..............................64 Disclaimer................................. 64 GNU Public License..............................64 CE Notice...................................72 UKCA Notice................................72 FCC Notice.................................72 VCCI Notice................................73 BSMI Notice................................73 SJ/T 11364-2006................................73...
Hardware Specifications Warning • If your QNAP product has hardware defects, return the product to QNAP or a QNAP- authorized service center for maintenance or replacement. Any attempt to repair or perform maintenance procedures on the product by you or an unauthorized third party invalidates the warranty.
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Memory slots 16 x DDR4 RDIMM 12 x DDR4 RDIMM Important • Use only QNAP memory modules to maintain system performance and stability. For NAS devices with more than one memory slot, use QNAP modules with identical specifications. • Using unsupported modules may degrade performance, cause errors, or prevent the operating system from starting.
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• 2 x PCIe 4.0 x8 • 1 x PCIe 4.0 x16 For the list of compatible drive models and expansion cards, go to https://www.qnap.com/compatibility. USB ports 2 x USB 3.2 Gen 1 Type-A 3 x USB 3.2 Gen 1 Type-A...
• Rail kits are not included with the NAS and must be purchased separately. For details, contact an authorized reseller or go to https:// shop.qnap.com. • Information on rail kit installation can be found in the installation guide included in the rail kit package. For details, go to https:// www.qnap.com/go/product/rail-kit.
TS-hx90FU User Guide Item Quantity Ethernet cable 1 x Cat 5e Drive tray keys TS-h1090FU: 2 Screws for 2.5-inch drives • TS-h2490FU: 96 • TS-h1090FU: 40 Quick Installation Guide (QIG) Components Front Panel TS-h2490FU Component Component Drive activity LED System status LED Drive status LED LAN LED Power button...
TS-hx90FU User Guide TS-h1090FU Component Component Power button Drive activity LED LAN LED Drive status LED Expansion unit LED Rear Panel TS-h2490FU-7302P-128G, TS-h2490FU-7302P-256G Product Overview...
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TS-hx90FU User Guide Component Component Ethernet port 1 (25 GbE SFP28) COM port Note This port is only for engineering purposes. Ethernet port 3 (25 GbE SFP28) Power button Ethernet port 5 (2.5 GbE RJ45) Reset button PCIe low-profile covers USB 3.2 Gen 1 Type-A ports Power supply unit 1 Ethernet port 4 (25 GbE SFP28)
TS-hx90FU User Guide Drive Numbering TS-h2490FU TS-h1090FU Safety Information The following instructions help ensure personal safety and environmental safety. Read these instructions carefully before performing any operation. General Instructions • The device should be stored in a secure location with restricted access, controlled through the use of a tool, lock and key, or any means of security.
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TS-hx90FU User Guide • To avoid potential injury or damage to components, ensure that the drives and other internal system components have cooled before touching them. • Observe electrostatic discharge (ESD) procedures to avoid potential injury or damage to components. Power •...
2. Install drives. For details, see Installing 2.5-inch Solid-state Drives on 2.5-inch Trays. For a list of compatible drives and expansion cards, go to http://www.qnap.com/compatibility. 3. Optional: Install expansion cards. For details, see the following topics: • Replacing Expansion Cards on the TS-h2490FU •...
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TS-hx90FU User Guide 8. Log on to QuTS hero. If QuTS hero finds unused disks in your NAS, it will ask you to initialize these disks. Click Initialize to start the process. Product Overview...
TS-hx90FU User Guide 2. Installation and Configuration This chapter provides specific hardware and firmware installation and configuration steps. Hardware Installation This section provides information on installing drives, memory modules, expansion cards, power supply units, expansion units, handles, and rail kits. Installing 2.5-inch Solid-state Drives on 2.5-inch Trays Warning •...
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TS-hx90FU User Guide TS-h2490FU TS-h1090FU 3. Install a drive on the tray. a. Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray. b.
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TS-hx90FU User Guide TS-h2490FU Installation and Configuration...
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TS-hx90FU User Guide TS-h1090FU 4. Load the tray into the bay. a. Insert the tray into the bay. b. Push the handle. Installation and Configuration...
The TS-h2490FU has 16 memory slots. You can increase the memory capacity of the NAS by upgrading memory modules. For optimal performance, replace memory modules in all eight slots at the same time. Use only QNAP memory modules to maintain system performance and stability. You can purchase QNAP memory modules from authorized resellers.
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TS-hx90FU User Guide Important QNAP recommends installing modules in groups of eight. • Ensure that all eight modules are identical. • Install the groups in sequence and follow the assigned slots for each group. • Install memory modules in groups of eight or sixteen. When installing eight memory modules, install the memory in slots 1, 3, 5, 7, 10, 12, 14, and 16.
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TS-hx90FU User Guide b. Pull the controller out of the chassis. 5. Remove an existing module. a. Push the retention clips outward simultaneously to release the module. b. Verify that the module has tilted upward and is completely released from the slot. Warning Attempting to remove a module that is not completely released may damage the module and the system board.
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TS-hx90FU User Guide Warning • Do not touch the internal components, particularly the metal connectors. • Do not bend the module. 6. Install a new module. a. Align the notch with the ridge in the slot. b. Insert the module into the slot. c.
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TS-hx90FU User Guide 7. Attach the case cover. a. Place the cover on the device. b. Push the device into the chassis. c. Tighten the screws. 8. Connect all cables and external attachments. 9. Power on the device. 10. Verify that the module is recognized by the device. a.
The TS-h1090FU has 12 memory slots. You can increase the memory capacity of the NAS by upgrading memory modules. For optimal performance, replace memory modules in all slots at the same time. Use only QNAP memory modules to maintain system performance and stability. You can purchase QNAP memory modules from authorized resellers.
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TS-hx90FU User Guide b. Remove the screws on the rear panel. c. Slide the cover back. d. Lift the cover off the device. 5. Remove an existing module. a. Push the retention clips outward simultaneously to release the module. b. Verify that the module has tilted upward and is completely released from the slot. Warning Attempting to remove a module that is not completely released may damage the module and the system board.
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TS-hx90FU User Guide c. Hold the module by the edges. d. Carefully slide the module out of the slot. Warning • Do not touch the internal components, particularly the metal connectors. • Do not bend the module. 6. Install a new module. a.
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TS-hx90FU User Guide d. Carefully press down on the module until the retention clips lock the module into place. 7. Attach the case cover. a. Place the cover on the device. b. Slide the cover forward. c. Attach the screws on the rear panel. d.
Check the value for Total memory. Replacing Expansion Cards on the TS-h2490FU The TS-h2490FU supports selected expansion cards, some of which require QNAP PCIe brackets. QNAP- branded expansion cards purchased from the company website are shipped with the brackets necessary to fit the TS-h2490FU.
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TS-hx90FU User Guide b. Pull the controller out of the chassis. 5. Remove the PCIe cover. a. Remove the screw that secures the cover to the chassis. b. Pull the cover away from the slot. Installation and Configuration...
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6. Optional: Attach the QNAP bracket to the expansion card. a. Remove all screws of the existing bracket. b. Carefully pull the bracket away from the card. c. Attach the QNAP bracket to the card using the same screws. Installation and Configuration...
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TS-hx90FU User Guide d. Verify that the bracket does not move. 7. Install the expansion card. a. Hold the card by the edges. b. Insert the card into the slot. c. Attach the screw. 8. Attach the case cover. a. Place the cover on the device. b.
11. Power on the NAS. Installing Expansion Cards on the TS-h1090FU The TS-h1090FU supports selected expansion cards, some of which require QNAP PCIe brackets. QNAP- branded expansion cards purchased from the company website are shipped with the brackets necessary to fit the TS-h1090FU.
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TS-hx90FU User Guide Warning • Only qualified personnel should perform the following steps. Failure to follow instructions can result in serious injury or death. • Observe electrostatic discharge (ESD) procedures to avoid damage to components. • Moving fan blades: Keep your hands and other body parts away from moving fan blades.
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TS-hx90FU User Guide d. Lift the cover off the device. 5. Remove the PCIe cover. a. Remove the screws that secure the expansion card module to the chassis. b. Remove the expansion card module. c. Remove the screw that secures the cover to the expansion card module. d.
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6. Optional: Attach the QNAP bracket to the expansion card. a. Remove all screws of the existing bracket. b. Carefully pull the bracket away from the card. c. Attach the QNAP bracket to the card using the same screws. Installation and Configuration...
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TS-hx90FU User Guide d. Verify that the bracket does not move. 7. Install the expansion card. a. Hold the card by the edges. b. Insert the card into the slot. c. Attach the screw. 8. Attach the expansion card module. a.
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TS-hx90FU User Guide 9. Attach the case cover. a. Place the cover on the device. b. Slide the cover forward. c. Attach the screws on the rear panel. d. Attach the top screws. Installation and Configuration...
TS-hx90FU User Guide 10. Connect all cables and external attachments. 11. Connect the power cord to the electrical outlet. 12. Power on the NAS. Hot-Swapping Redundant Power Supply Units NAS devices with redundant power supply units (PSUs) support hot-swapping. Warning •...
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TS-hx90FU User Guide 3. Insert the new PSU. 4. Connect the power cord to the PSU and the electrical outlet. 5. Enable alerts for PSU failures. a. Log on to QuTS hero as administrator. b. Go to Control Panel > System > Hardware > General . c.
Expansion Unit Installation The TS-hx90FU supports SAS expansion units and USB expansion units. For details, see the table below. You can purchase storage expansion accessories from QNAP or an authorized reseller. For details, go to https://shop.qnap.com/. For the list of compatible expansion units and the maximum number of applicable expansion units, go to https://www.qnap.com/go/compatibility-expansion.
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TS-hx90FU User Guide Connecting SAS Expansion Units To connect the device to SAS expansion units, a storage expansion card must be installed in the device. For required accessories details, see Expansion Unit Installation. 1. Install a storage expansion card on the PCIe slot. For details, see the following topics: •...
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TS-hx90FU User Guide TS-h1090FU QNAP recommends always using dual-path configuration to prevent storage downtime due to expansion unit failure or cable disconnection. Single-path configuration should be used only in a situation where it is not possible to use dual-path configuration.
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TS-hx90FU User Guide b. Connect the USB cable to a USB 3.2 Gen 2 Type-A port on the NAS. TS-h2490FU Installation and Configuration...
TS-hx90FU User Guide TS-h1090FU 2. Power on the expansion units. 3. Verify that the expansion units are recognized by the NAS. a. Log on to QuTS hero as administrator. b. Go to Main Menu > Storage & Snapshots > Overview > System . c.
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TS-hx90FU User Guide 3. Install the angle bracket on the device. a. Align the holes on the angle bracket with the holes on the chassis. Note Ensure that the handle faces the same direction as the front panel. b. Attach the screws. 4.
RAIL-A03-57 TS-h1090FU RAIL-B02 You can find installation information in the rail kit package. QuTS hero Installation The TS-hx90FU uses the QNAP QuTS hero operating system. You can install QuTS hero using any of the following methods. Method Description Requirements Qfinder Pro If the NAS is connected to your local area •...
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ASCII characters. 8. Click Next. 9. Specify the time zone, date, and time. QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard. 10. Click Next. The Configure the network settings screen appears.
1. Power on the device. 2. Connect the device to the internet. 3. Go to the QNAP Cloud Installation page using one of the following methods: • On your computer, go to https://install.qnap.com/. • Scan the QR code on the NAS using a mobile device.
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ASCII characters. 12. Click Next. 13. Specify the time zone, date, and time. QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard. 14. Click Next. The Configure the network settings screen appears.
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TS-hx90FU User Guide 16. Click Next. The Cross-platform file transfer service screen appears. 17. Select the types of devices that you will use to access shared folders on the NAS. 18. Click Next. 19. Review the settings. 20. Click Apply. A confirmation message appears.
TS-hx90FU User Guide 3. Basic Operations This chapter describes basic NAS operations. Power Button Operation User Action Result Power on Press the button once. The device powers on. Power off Press and hold the button for 1.5 The device powers off. seconds.
TS-hx90FU User Guide Reset Button Operation User Action Result Basic system reset Press and hold the The following settings are reset to default: button for 3 seconds. • System administrator password: The default password is the first MAC address in uppercase letters without special characters.
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TS-hx90FU User Guide Status Description System status Flashes green and red • A drive is being formatted. alternately every 0.5 • The device is being initialized. seconds • The operating system is being updated. • RAID rebuilding is in progress. •...
TS-hx90FU User Guide Status Description Drive status Green The drive is ready. A drive read/write error occurred. Flashes red 5 times per The drive is being located in the operating system. second No drive was detected. Orange The network connection is operating. Flashes orange The device is being accessed from the network.
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TS-hx90FU User Guide Duration Frequency Description Long beep (1.5 seconds) 3 (every 5 minutes) • A power error occurred. • The system fan is not functioning. • The fan module has been removed. • The NAS data cannot be copied to the external storage device connected to the front USB port.
NAS Migration Requirements You can only migrate drives and system settings to specific NAS models, depending on your source NAS. For the list of NAS models compatible with direct NAS migration, see https://www.qnap.com/en/nas-migration. Your device must meet the following requirements: •...
1. Power off the source NAS and the destination NAS. 2. Remove the drives. Important QNAP recommends following the source NAS drive order when installing the drives. Take note of the drive tray order when removing the drives. NAS Migration...
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TS-hx90FU User Guide a. Remove the drives from the source NAS. b. Remove the drive trays from the destination NAS. 3. Install the drives. a. Install source NAS drives onto the destination NAS drive trays. b. Insert the drive trays into the destination NAS. 4.
TS-hx90FU User Guide 5. Troubleshooting This chapter describes basic troubleshooting information. Forcing Qfinder Pro or myQNAPcloud to Locate the NAS If Qfinder Pro or myQNAPcloud is unable to locate the NAS during QuTS hero installation, the drives or data may be faulty. 1.
Two disks per subgroup fail. Triple Mirror Multiple of 3. (For example, 3, 6, 9, 12 disks and so forth.) ≥ 5 RAID-TP Support and Other Resources QNAP provides the following resources: Resource Documentation https://download.qnap.com Compatibility List https://www.qnap.com/compatibility NAS Migration Compatibility https://www.qnap.com/go/nas-migration Expansion Unit Compatibility https://www.qnap.com/go/compatibility-expansion...
Enables you to access QNAP devices over the internet without configuring complex port forwarding settings Qfinder Pro QNAP utility that lets you locate and access QNAP NAS devices in your local area network QuTS hero QNAP NAS operating system featuring ZFS file system...
No license, express or implied, by estoppels or otherwise, to any intellectual property rights is granted by this document. Except as provided in QNAP's terms and conditions of sale for such products, QNAP assumes no liability whatsoever, and QNAP disclaims any express or implied warranty, relating to sale and/or use of QNAP products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent, copyright or other intellectual property right.
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TS-hx90FU User Guide the Free Software Foundation, use the GNU General Public License for most of our software; it applies also to any other work released this way by its authors. You can apply it to your programs, too. When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software (and charge for them if you wish), that you receive source code or can get it if you want it, that you can change the software or use pieces of it in new free programs, and that you know you can do these things.
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TS-hx90FU User Guide tells the user that there is no warranty for the work (except to the extent that warranties are provided), that licensees may convey the work under this License, and how to view a copy of this License. If the interface presents a list of user commands or options, such as a menu, a prominent item in the list meets this criterion.
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TS-hx90FU User Guide You may convey verbatim copies of the Program's source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice; keep intact all notices stating that this License and any non-permissive terms added in accord with section 7 apply to the code;...
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TS-hx90FU User Guide at no further charge. You need not require recipients to copy the Corresponding Source along with the object code. If the place to copy the object code is a network server, the Corresponding Source may be on a different server (operated by you or a third party) that supports equivalent copying facilities, provided you maintain clear directions next to the object code saying where to find the Corresponding Source.
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TS-hx90FU User Guide Notwithstanding any other provision of this License, for material you add to a covered work, you may (if authorized by the copyright holders of that material) supplement the terms of this License with terms: a. Disclaiming warranty or limiting liability differently from the terms of sections 15 and 16 of this License;...
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TS-hx90FU User Guide 11. Automatic Licensing of Downstream Recipients. Each time you convey a covered work, the recipient automatically receives a license from the original licensors, to run, modify and propagate that work, subject to this License. You are not responsible for enforcing compliance by third parties with this License.
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TS-hx90FU User Guide Nothing in this License shall be construed as excluding or limiting any implied license or other defenses to infringement that may otherwise be available to you under applicable patent law. 13. No Surrender of Others' Freedom. If conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the conditions of this License, they do not excuse you from the conditions of this License.
Program in return for a fee. END OF TERMS AND CONDITIONS CE Notice This QNAP NAS complies with CE Compliance Class A. UKCA Notice This device complies with the UKCA requirements for products sold in Great Britain.
TS-hx90FU User Guide Any modifications made to this device that are not approved by QNAP Systems, Inc. may void the authority granted to the user by the FCC to operate this equipment. VCCI Notice この装置は、クラス A 情報技術装置です。この装置を家庭環境で使用すると電波 妨害を引き起こすことがあります。この場合には使用者が適切な対策を講ずるよう要求されることがありま す。 VCCI–A BSMI Notice 警告使用者:這是甲類的資訊產品,在居住的環境中使用時,可能會造成射頻干擾,在...