QNAP TS-31P3 Series User Manual
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QNAP TS-31P3 Series User Manual

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Document Version: 1
13/05/2020
TS-x31P3
TS-231P3
TS-431P3
User Guide

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Summary of Contents for QNAP TS-31P3 Series

  • Page 1 TS-x31P3 TS-231P3 TS-431P3 User Guide Document Version: 1 13/05/2020...

  • Page 2: Table Of Contents

    TS-x31P3 User Guide Contents 1. Preface About This Guide............................3 Audience...............................3 Document Conventions..........................3 2. Product Overview About the TS-x31P3............................. 4 Hardware Specifications..........................4 Package Contents............................6 Components..............................6 Front Panel............................... 6 Rear Panel..............................7 System Board............................8 Drive Numbering............................8 Safety Information............................9 Installation Requirements...........................
  • Page 3 GNU Public License............................38 FCC Notice..............................46 CE Notice..............................46 SJ/T 11364-2006............................47...

  • Page 4: Preface

    TS-x31P3 User Guide 1. Preface About This Guide This guide provides information on the QNAP TS-x31P3 NAS and step-by-step instructions on installing the hardware. It also provides instructions on basic operations and troubleshooting information. Audience This document is intended for consumers and storage administrators. This guide assumes that the user has a basic understanding of storage and backup concepts.

  • Page 5: Product Overview

    TS-x31P3 User Guide 2. Product Overview This chapter provides basic information about the QNAP TS-x31P3 NAS. About the TS-x31P3 The TS-x31P3 is a user-friendly NAS designed for synchronization and remote access. The NAS is powered by an Annapurna Labs Alpine AL-314 dual-core processor and DDR3L RAM. Available in either 2-drive bay or 4-drive bay models, the TS-x31P3 supports SATA 6 Gbps and also backward compatible with SATA 3 Gbps.
  • Page 6 • 3.5-inch SATA hard disk drives • 2.5-inch SATA hard disk drives • 2.5-inch SATA solid-state drives For the list of compatible drive models, go to https:// www.qnap.com/compatibility. SSD cache acceleration support 3.5-inch drive bays: 1 to 2 3.5-inch drive bays: 1 to 4 Hot-swapping...

  • Page 7: Package Contents

    • Non-condensing relative humidity: 5% to 95% • Wet-bulb temperature: 27˚C (80.6˚F) Security slot Kensington security slot Model specifications are subject to change without prior notice. To see the latest specifications, go to https://www.qnap.com. Package Contents Item Quantity TS-x31P3 AC power adapter...

  • Page 8: Rear Panel

    TS-x31P3 User Guide Component Component Status LED Drive 3 LED LAN LED Drive 4 LED USB LED Power button Drive 1 LED USB One Touch Copy button Drive 2 LED USB 3.0 One Touch Copy Type-A port Rear Panel Component Component Reset button USB 3.0 Type-A ports...

  • Page 9: System Board

    TS-x31P3 User Guide System Board TS-431P3 Note The image does not include the chassis. Component Component Memory slot Drive Numbering TS-231P3 Product Overview...

  • Page 10: Safety Information

    TS-x31P3 User Guide TS-431P3 Safety Information The following instructions help ensure personal safety and environmental safety. Read these instructions carefully before performing any operations. General Instructions • The NAS should be stored in a secure location with restricted access, controlled through the use of a tool, lock and key, or any means of security.

  • Page 11: Installation Requirements

    NAS or power cord Hardware and peripherals • Storage drives For the list of compatible expansion cards, go to https://www.qnap.com/ compatibility. • Network cable Tools • Phillips #1 or #2 screwdriver • Anti-static wrist strap...
  • Page 12 TS-x31P3 User Guide For details, see the following: • Installing 3.5-inch Hard Drives on 3.5-inch Trays • Installing 2.5-inch Hard Drives or Solid-State Drives on 3.5-inch Trays 3. Connect the power cord and all applicable cables. 4. Power on the NAS. 5.

  • Page 13: Installation And Configuration

    TS-x31P3 User Guide 3. Installation and Configuration This chapter provides specific hardware and firmware installation and configuration steps. Hardware Installation This section provides information on installing drives, memory modules, and expansion cards. Installing Drives The TS-x31P3 is compatible with 3.5-inch hard drives, 2.5-inch hard drives, and solid-state drives. All drive bays support SSD cache acceleration.
  • Page 14 TS-x31P3 User Guide 3. Install a drive on the tray. a. Place the drive on the tray so that the holes on the sides of the drive are aligned with the holes on the sides of the tray. b. Attach the screws. 4.
  • Page 15 TS-x31P3 User Guide a. Insert the tray into the bay. b. Push the handle. 5. Power on the NAS. Installing 2.5-inch Hard Drives or Solid-State Drives on 3.5-inch Trays Warning • Installing a drive deletes all data on the drive. •...
  • Page 16 TS-x31P3 User Guide 3. Install a drive on the tray. a. Place the drive on the tray so that the holes on the bottom of the drive are aligned with the holes on the bottom of the tray. b. Attach the screws. 4.

  • Page 17: Replacing Memory Modules

    The NAS has one memory slot. You can increase the memory capacity of the NAS by upgrading the memory module. Use only QNAP memory modules to maintain system performance and stability. You can purchase QNAP memory modules from authorized resellers.
  • Page 18 TS-x31P3 User Guide 2. Disconnect the power cord from the electrical outlet. 3. Disconnect all cables and external attachments. 4. Remove the drive tray. a. Pull the handle to release the tray. b. Pull the tray out. Important Remember the number of each drive. The drive trays will need to be returned to their original bays.
  • Page 19 TS-x31P3 User Guide The screws for the case cover are longer than those for other parts of the NAS. b. Place the NAS on its right side. c. Slide the case cover to the right so that the triangle icon is aligned with the unlock icon. d.
  • Page 20 TS-x31P3 User Guide 7. Remove the screws that secure the drive tray chassis to the NAS. Installation and Configuration...
  • Page 21 TS-x31P3 User Guide 8. Carefully pull the drive tray chassis up until it completely detaches from the NAS. 9. Remove an existing module. a. Push the retention clips outward simultaneously to release the module. Installation and Configuration...
  • Page 22 TS-x31P3 User Guide b. Verify that the module has tilted upward and is completely released from the slot. Warning Attempting to remove a module that is not completely released may damage the module and the motherboard. c. Hold the module by the edges. d.
  • Page 23 TS-x31P3 User Guide c. Verify that the metal connectors are completely inserted into the slot. d. Carefully press down on the module until the retention clips lock the module into place. 11. Place the drive tray chassis onto the NAS. a.
  • Page 24 TS-x31P3 User Guide 13. Attach the screws that secure the drive tray chassis to the back side of the NAS. Installation and Configuration...
  • Page 25 TS-x31P3 User Guide 14. Attach the case cover. a. Align the triangle icon on the case cover with the unlock icon on the chassis. b. Slide the case cover onto the chassis. c. Slide the case cover to the left so that the triangle icon is aligned with the lock icon. d.
  • Page 26 TS-x31P3 User Guide 15. Return the drive trays to their original drive bays. a. Insert the tray into the bay. b. Push the handle until it is locked into place. 16. Connect all cables and external attachments. 17. Power on the NAS. 18.

  • Page 27: Qts Installation

    3. Run Qfinder Pro on a computer that is connected to the same local area network. Note To download Qfinder Pro, go to https://www.qnap.com/utilities. 4. Locate the NAS in the list and then double-click the name or IP address. 5. Perform any of the following actions.

  • Page 28: Installing Qts Using The Cloud Key

    ASCII characters. 8. Click Next. 9. Specify the time zone, date, and time. QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard. 10. Click Next. 11. Select Obtain an IP address automatically (DHCP).
  • Page 29 ASCII characters. 11. Click Next. 12. Specify the time zone, date, and time. QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard. 13. Click Next. 14. Select Obtain an IP address automatically (DHCP).
  • Page 30 TS-x31P3 User Guide 18. Review the settings. 19. Click Apply. A confirmation message appears. Warning Clicking Confirm deletes all data on the drive before installing QTS. 20. Click Confirm. QTS is installed. Installation and Configuration...

  • Page 31: Basic Operations

    TS-x31P3 User Guide 4. Basic Operations This chapter describes basic NAS operations. Power Button Operation User Action Result Power on Press the button once. The NAS powers on. Power off Press and hold the button for 1.5 The NAS powers off. seconds.

  • Page 32: Usb One Touch Copy Button

    TS-x31P3 User Guide USB One Touch Copy Button The USB One Touch Copy button allows you to copy data backups from a USB device to the NAS or from the NAS to a USB device. This feature supports incremental backups. The NAS only copies files that were modified or added after the last backup.
  • Page 33 TS-x31P3 User Guide Status Description System Status Flashes green and red • The drive is being formatted. alternatively 2 times per second • The NAS is being initialized • The operating system is being updated. • RAID rebuilding is in progress. •...
  • Page 34 TS-x31P3 User Guide Status Description LAN LED (Front) Orange The NAS is connected to a network. Flashes orange The NAS is being accessed from the network. LAN LED (Rear) Left green The Ethernet port is connected to a 1 gigabit network. Left orange The Ethernet port is connected to a 100 megabit network.

  • Page 35: Audio Alert

    TS-x31P3 User Guide Audio Alert Duration Frequency Description Short beep (0.5 seconds) 1 • The NAS is starting up. • The NAS is shutting down (software shutdown). • The user pressed the Reset button. • The operating system was updated. The user tried to copy the NAS data to the external storage device from the front USB port, but the data cannot be copied.

  • Page 36: Troubleshooting

    TS-x31P3 User Guide 5. Troubleshooting This chapter describes basic troubleshooting information. Forcing Qfinder Pro or myQNAPcloud to Locate the NAS If Qfinder Pro or myQNAPcloud is unable to locate the NAS during QTS installation, the drives or data may be faulty. 1.

  • Page 37: Recovering Unintentionally Removed Healthy Drives

    RAID Recovery Support Maximum Number of Removed Drives Single JBOD RAID 0 RAID 1 RAID 5 RAID 6 RAID 10 Support and Other Resources QNAP provides the following resources: Resource Documentation https://docs.qnap.com Service Portal https://service.qnap.com Downloads https://download.qnap.com Community Forum https://forum.qnap.com...

  • Page 38: Glossary

    Provides various remote access services such as DDNS and myQNAPcloud Link myQNAPcloud ID Email address that was used to register for a myQNAPcloud account Qfinder Pro QNAP utility that lets you locate and access QNAP NAS devices in your local area network QNAP NAS operating system Glossary...

  • Page 39: Notices

    No license, express or implied, by estoppels or otherwise, to any intellectual property rights is granted by this document. Except as provided in QNAP's terms and conditions of sale for such products, QNAP assumes no liability whatsoever, and QNAP disclaims any express or implied warranty, relating to sale and/or use of QNAP products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent, copyright or other intellectual property right.
  • Page 40 TS-x31P3 User Guide Free Software Foundation, use the GNU General Public License for most of our software; it applies also to any other work released this way by its authors. You can apply it to your programs, too. When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software (and charge for them if you wish), that you receive source code or can get it if you want it, that you can change the software or use pieces of it in new free programs, and that you know you can do these things.
  • Page 41 TS-x31P3 User Guide tells the user that there is no warranty for the work (except to the extent that warranties are provided), that licensees may convey the work under this License, and how to view a copy of this License. If the interface presents a list of user commands or options, such as a menu, a prominent item in the list meets this criterion.
  • Page 42 TS-x31P3 User Guide You may convey verbatim copies of the Program's source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice; keep intact all notices stating that this License and any non-permissive terms added in accord with section 7 apply to the code;...
  • Page 43 TS-x31P3 User Guide the object code. If the place to copy the object code is a network server, the Corresponding Source may be on a different server (operated by you or a third party) that supports equivalent copying facilities, provided you maintain clear directions next to the object code saying where to find the Corresponding Source.
  • Page 44 TS-x31P3 User Guide a. Disclaiming warranty or limiting liability differently from the terms of sections 15 and 16 of this License; or b. Requiring preservation of specified reasonable legal notices or author attributions in that material or in the Appropriate Legal Notices displayed by works containing it; or c.
  • Page 45 TS-x31P3 User Guide An “entity transaction” is a transaction transferring control of an organization, or substantially all assets of one, or subdividing an organization, or merging organizations. If propagation of a covered work results from an entity transaction, each party to that transaction who receives a copy of the work also receives whatever licenses to the work the party's predecessor in interest had or could give under the previous paragraph, plus a right to possession of the Corresponding Source of the work from the predecessor in interest, if the predecessor has it or can get it with reasonable efforts.
  • Page 46 TS-x31P3 User Guide If conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the conditions of this License, they do not excuse you from the conditions of this License. If you cannot convey a covered work so as to satisfy simultaneously your obligations under this License and any other pertinent obligations, then as a consequence you may not convey it at all.

  • Page 47: Fcc Notice

    • Consult the dealer or an experienced radio/television technician for help. Important Any modifications made to this device that are not approved by QNAP Systems, Inc. may void the authority granted to the user by the FCC to operate this equipment.

  • Page 48: Sj/T 11364-2006

    TS-x31P3 User Guide SJ/T 11364-2006 本产品符合中国 RoHS 标准。以下表格标示此产品中某有毒物质的含量符合中国 RoHS 标准规定的限量要求。 本产品上会附有”环境友好使用期限”的标签，此期限是估算这些物质”不会有泄漏或突变”的年限。本产品 可能包含有较短的环境友好使用期限的可替换元件，像是电池或灯管，这些元件将会单独标示出来。 部件名称 有毒有害物质或元素 铅 汞 镉 六价铬 多溴联苯 多溴二苯醚 (Pb) (Hg) (Cd) (CR(VI)) (PBB) (PBDE) 壳体 显示 印刷电路板 金属螺帽 电缆组装 风扇组装 电力供应组装 0 电池 O: 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ/T11363-2006 标准规定的限量要求以下。 X: 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ/T11363-2006 标准规定的限量要求。 Notices...

This manual is also suitable for:

Ts-231p3Ts-431p3Ts-431p3-2gTs-231p3-2gTs-231p3-4gTs-431p3-4g

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