QNAP TS-53E Series User Manual
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QNAP TS-53E Series User Manual

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Document Version: 1
05/07/2022
TS-x53E
TS-253E
TS-453E
User Guide

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Summary of Contents for QNAP TS-53E Series

  • Page 1 TS-x53E TS-253E TS-453E User Guide Document Version: 1 05/07/2022...

  • Page 2: Table Of Contents

    TS-x53E User Guide Contents 1. Preface About This Guide................................3 Audience..................................3 Document Conventions.............................3 2. Product Overview About the TS-x53E..............................4 Hardware Specifications............................4 Package Contents..............................6 Components................................6 Front Panel................................7 Rear Panel................................8 Top Panel................................9 Drive Numbering..............................10 Safety Information..............................10 Installation Requirements............................11 Setting Up the NAS..............................
  • Page 3 Cloud Key.................................. 46 myQNAPcloud................................46 myQNAPcloud Link..............................46 Qfinder Pro................................46 QNAP ID..................................46 QTS.....................................46 8. Notices Limited Warranty..............................47 Disclaimer................................. 47 GNU Public License..............................47 CE Notice...................................55 UKCA Notice................................55 FCC Notice.................................55 VCCI Notice................................56 BSMI Notice................................56 SJ/T 11364-2006................................56...

  • Page 4: Preface

    TS-x53E User Guide 1. Preface About This Guide This guide provides information about the device and step-by-step instructions on installing the hardware. It also provides instructions on basic operations and troubleshooting information. Audience This document is intended for consumers and storage administrators. This guide assumes that the user has a basic understanding of storage and backup concepts.

  • Page 5: Product Overview

    Hardware Specifications Warning • If your QNAP product has hardware defects, return the product to QNAP or a QNAP- authorized service center for maintenance or replacement. Any attempt to repair or perform maintenance procedures on the product by you or an unauthorized third party invalidates the warranty.
  • Page 6 TS-x53E User Guide Component TS-253E TS-453E Drive compatibility 3.5-inch bays: • 3.5-inch SATA hard disk drives • 2.5-inch SATA hard disk drives • 2.5-inch SATA solid-state drives Drive tray type Key lock M.2 SSD slots 2 x PCIe Gen 3 x2 M.2 SSD form factor 2280 SSD cache acceleration...

  • Page 7: Package Contents

    • Non-condensing relative humidity: 5% to 95% • Wet-bulb temperature: 27˚C (80.6˚F) Security slot Kensington security slot Model specifications are subject to change without prior notice. To see the latest specifications, go to https://www.qnap.com. Package Contents Item Quantity TS-253E / TS-453E...

  • Page 8: Front Panel

    TS-x53E User Guide Front Panel TS-253E TS-453E Component Component System status and power LED M.2 SSD LEDs LAN LED Power button USB One Touch Copy LED USB One Touch Copy button Drive LEDs USB 3.2 Gen 2 One Touch Copy Type-A port Product Overview...

  • Page 9: Rear Panel

    TS-x53E User Guide Rear Panel TS-253E TS-453E Component Component Reset button USB 2.0 Type-A ports HDMI 1.4b ports USB 3.2 Gen 2 Type-A port 2.5 Gigabit Ethernet ports (RJ45) Power input 2.5 Gigabit Ethernet activity LED Kensington security slot 2.5 Gigabit Ethernet speed LED Product Overview...

  • Page 10: Top Panel

    TS-x53E User Guide Top Panel TS-253E TS-453E Component Component M.2 SSD slot 1 M.2 SSD slot 2 Product Overview...

  • Page 11: Drive Numbering

    TS-x53E User Guide Drive Numbering TS-253E TS-453E Safety Information The following instructions help ensure personal safety and environmental safety. Read these instructions carefully before performing any operation. General Instructions • The device should be stored in a secure location with restricted access, controlled through the use of a tool, lock and key, or any means of security.

  • Page 12: Installation Requirements

    • Free from objects that may obstruct device ventilation or apply pressure to the device or power cord Hardware and peripherals • Storage drives For the list of compatible drive models, go to https:// www.qnap.com/compatibility. • Network cable Product Overview...

  • Page 13: Setting Up The Nas

    TS-x53E User Guide Category Item Tools • Phillips #1 or #2 screwdriver • Flat head screwdriver • Anti-static wrist strap Setting Up the NAS Note Read all safety requirements and information carefully before setting up the NAS or installing NAS components. 1.

  • Page 14: Installation And Configuration

    TS-x53E User Guide 3. Installation and Configuration This chapter provides specific hardware and firmware installation and configuration steps. Hardware Installation This section provides information on installing drives and connecting USB expansion units. Drive Installation The NAS is compatible with 3.5-inch and 2.5-inch SATA hard drives, 2.5-inch solid-state drives, and M.2 solid-state drives.
  • Page 15 TS-x53E User Guide Note The preinstalled drive trays come unlocked. b. Pull the handle to release the tray. c. Pull the tray out. 3. Install a drive on the tray. a. Remove the right fastening panel from the drive tray. Installation and Configuration...
  • Page 16 TS-x53E User Guide b. Place the drive on the tray so that the holes on the sides of the drive are aligned with the holes on the sides of the tray. c. Attach the screws. 4. Load the tray into the bay. a.
  • Page 17 TS-x53E User Guide b. Push the handle. c. Lock the tray. 5. Power on the NAS. Installing 3.5-inch Hard Drives on 3.5-inch Trays Warning • Installing a drive deletes all data on the drive. • Observe electrostatic discharge (ESD) procedures to avoid damage to components. Installation and Configuration...
  • Page 18 TS-x53E User Guide • Moving fan blades: Keep your hands and other body parts away from moving fan blades. • Other moving components: Keep your hands and other body parts away from other moving components. 1. Power off the NAS. 2.
  • Page 19 TS-x53E User Guide 3. Install a drive on the tray. a. Remove the fastening panels from the sides of the drive tray. b. Place the drive on the tray so that the holes on the sides of the drive are aligned with the holes on the sides of the tray.
  • Page 20 TS-x53E User Guide d. Optional: Attach the screws to further secure the drive. 4. Load the tray into the bay. a. Insert the tray into the bay. b. Push the handle. Installation and Configuration...
  • Page 21 TS-x53E User Guide c. Lock the tray. 5. Power on the NAS. Installing M.2 Solid-State Drives on the Top Panel The NAS has two M.2 SSD slots on the top panel. For details, see Panel. Warning • Installing a drive deletes all data on the drive. Installation and Configuration...
  • Page 22 TS-x53E User Guide • Observe electrostatic discharge (ESD) procedures to avoid damage to components. • Moving fan blades: Keep your hands and other body parts away from moving fan blades. • Other moving components: Keep your hands and other body parts away from other moving components.
  • Page 23 TS-x53E User Guide d. Slide the cover back. e. Lift the cover until it is completely detached from the chassis. 5. Install the M.2 SSD. a. Insert the M.2 SSD into the slot. b. Attach the screw. Installation and Configuration...
  • Page 24 TS-x53E User Guide 6. Optional: Install an additional M.2 SSD. 7. Attach the case cover. a. Place the cover on the device. b. Slide the cover forward. c. Attach the screws on the rear panel. Installation and Configuration...

  • Page 25: Connecting Usb Expansion Units

    9. Connect the power cord to the electrical outlet. 10. Power on the NAS. Connecting USB Expansion Units The NAS supports USB expansion units. For details, see the table below. You can purchase storage expansion accessories from QNAP or an authorized reseller. Installation and Configuration...
  • Page 26 TS-x53E User Guide For details, go to https://shop.qnap.com/. For the list of compatible expansion units and the maximum number of applicable expansion units, go to https://www.qnap.com/go/compatibility-expansion. Expansion Unit Model Description Required Accessories TR-002 • Uses a USB 3.2 Gen 2 Type-C USB 3.2 Gen 2 Type-A to Type-C cable...

  • Page 27: Qts Installation

    TS-x53E User Guide 3. Power on the expansion units. 4. Power on the NAS. 5. Verify that the expansion units are recognized by the NAS. a. Log on to QTS as administrator. b. Go to Main Menu > Storage & Snapshots > Overview > System . c.

  • Page 28: Installing Qts Using Qfinder Pro

    3. Run Qfinder Pro on a computer that is connected to the same local area network. Note To download Qfinder Pro, go to https://www.qnap.com/utilities. 4. Click Next. The QNAP Warranty Service page opens in the default web browser. 5. Click Check warranty. The QNAP Warranty Service window opens in a new web page. Important...
  • Page 29 TS-x53E User Guide QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard. Methods User Actions Synchronize with computer or device time Select Same as the computer/device time The NAS time will be the same as your computer or device used to configure the time.

  • Page 30: Installing Qts Using The Cloud Key

    1. Power on the NAS. 2. Connect the NAS to the internet. 3. Go to the QNAP Cloud Installation page using one of the following methods: • On your computer, go to your respective region's site to download QTS: • China: https://install.qnap.com.cn...
  • Page 31 The Set the date and time screen appears. 12. Specify the time zone, date, and time using any of the following methods: QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard.

  • Page 32: Installing Qts Using An Hdmi Connection

    QTS installation to disable the default "admin" account. 1. Connect an HDMI display to the NAS. 2. Connect a USB keyboard to the NAS or prepare the QNAP IR remote control (not available on all models). 3. Power on the NAS.
  • Page 33 TS-x53E User Guide The Welcome screen of the Smart Installation Guide appears. 4. Select Start Smart Installation Guide. The Enter the NAS name and administrator’s password screen appears. 5. Specify the following information: • NAS name: Specify a name with 1 to 14 characters. The name supports letters (A to Z, a to z), numbers (0 to 9), and hyphens (-), but cannot end with a hyphen.

  • Page 34: Basic Operations

    Important • The default "admin" account is automatically enabled after the system reset. • To protect your device from brute force attacks, QNAP recommends disabling the default "admin" account after a system reset. To disable the account, change the default admin password, log out of QTS, and then log in to QTS with another admin account.

  • Page 35: Usb One Touch Copy Button

    This feature supports incremental backups. The NAS only copies files that were modified or added after the last backup. To configure the behavior of the button when an external device is connected to the button's USB port, install and use Hybrid Backup Sync on your QNAP operating system. For details, see the Hybrid Backup Sync documentation.
  • Page 36 TS-x53E User Guide Status Description System status Flashes green and red • The drive is being formatted. and power alternately every 0.5 • The device is being initialized. seconds • The operating system is being updated. • RAID rebuilding is in progress. •...

  • Page 37: Audio Alerts

    TS-x53E User Guide Status Description Drive Flashes red The data is being accessed and a read/write error occurs during the process. A drive read/write error occurred. Flashes green Data is being accessed. Green The drive is ready. No drive was detected. M.2 SSD Flashes red The data is being accessed and a read/write error occurs...
  • Page 38 TS-x53E User Guide Duration Frequency Description Long beep (1.5 seconds) 3 (every 5 minutes) • A power error occurred. • The system fan is not functioning. • The fan module has been removed. • The NAS data cannot be copied to the external storage device connected to the front USB port.

  • Page 39: Nas Migration

    NAS Migration Requirements You can only migrate drives to specific NAS models, depending on your source NAS. For the list of NAS models compatible with direct NAS migration, see https://www.qnap.com/go/nas-migration. Your device must meet the following requirements: • QTS NAS supports several types of NAS migration: •...

  • Page 40: Migrating A Nas

    1. Power off the source NAS and the destination NAS. 2. Remove the drives. Important QNAP recommends following the source NAS drive order when installing the drives. Take note of the drive tray order when removing the drives. NAS Migration...

  • Page 41: Migrating Nas Data Using Hbs 3

    TS-x53E User Guide a. Remove the drives from the source NAS. b. Remove the drive trays from the destination NAS. 3. Install the drives. a. Install source NAS drives onto the destination NAS drive trays. b. Insert the drive trays into the destination NAS. 4.

  • Page 42: Creating A One-Way Sync Job

    TS-x53E User Guide Setting Description Password Specify a password that contains 1 to 16 characters from any of the following groups: • Letters: A to Z, a to z • Numbers: 0 to 9 • Special characters: . - _ ~ ! @ # $ % ^ & ( ) { } •...

  • Page 43: Importing Local Users Or Group Settings To The Destination Nas

    TS-x53E User Guide 10. Select the paired folders. Important • All subfolders and files in the selected folder are selected. • You can only sync up to 16 paired folders per job. a. Under the source, click A dialog box opens. b.
  • Page 44 TS-x53E User Guide d. Select Export user and user group settings. e. Click Next. The NAS user and user group settings are exported as a file and downloaded onto your computer. 3. Import user settings on the source NAS to the destination NAS. a.

  • Page 45: Troubleshooting

    TS-x53E User Guide 6. Troubleshooting This chapter describes basic troubleshooting information. Forcing Qfinder Pro or myQNAPcloud to Locate the NAS If Qfinder Pro or myQNAPcloud is unable to locate the NAS during QTS installation, the drives or data may be faulty. 1.

  • Page 46: Recovering Unintentionally Removed Healthy Drives

    Single JBOD RAID 0 RAID 1 RAID 5 RAID 6 RAID 10 One disk per subgroup fails. Support and Other Resources QNAP provides the following resources: Resource Documentation https://download.qnap.com Compatibility List https://www.qnap.com/compatibility NAS Migration Compatibility https://www.qnap.com/go/nas-migration Expansion Unit Compatibility https://www.qnap.com/go/compatibility-expansion Service Portal https://service.qnap.com...

  • Page 47: Glossary

    Enables you to access QNAP devices over the internet without configuring complex port forwarding settings Qfinder Pro QNAP utility that lets you locate and access QNAP NAS devices in your local area network QNAP ID User account that enables you to use myQNAPcloud remote access and other QNAP services...

  • Page 48: Notices

    No license, express or implied, by estoppels or otherwise, to any intellectual property rights is granted by this document. Except as provided in QNAP's terms and conditions of sale for such products, QNAP assumes no liability whatsoever, and QNAP disclaims any express or implied warranty, relating to sale and/or use of QNAP products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent, copyright or other intellectual property right.
  • Page 49 TS-x53E User Guide the Free Software Foundation, use the GNU General Public License for most of our software; it applies also to any other work released this way by its authors. You can apply it to your programs, too. When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software (and charge for them if you wish), that you receive source code or can get it if you want it, that you can change the software or use pieces of it in new free programs, and that you know you can do these things.
  • Page 50 TS-x53E User Guide tells the user that there is no warranty for the work (except to the extent that warranties are provided), that licensees may convey the work under this License, and how to view a copy of this License. If the interface presents a list of user commands or options, such as a menu, a prominent item in the list meets this criterion.
  • Page 51 TS-x53E User Guide You may convey verbatim copies of the Program's source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice; keep intact all notices stating that this License and any non-permissive terms added in accord with section 7 apply to the code;...
  • Page 52 TS-x53E User Guide at no further charge. You need not require recipients to copy the Corresponding Source along with the object code. If the place to copy the object code is a network server, the Corresponding Source may be on a different server (operated by you or a third party) that supports equivalent copying facilities, provided you maintain clear directions next to the object code saying where to find the Corresponding Source.
  • Page 53 TS-x53E User Guide Notwithstanding any other provision of this License, for material you add to a covered work, you may (if authorized by the copyright holders of that material) supplement the terms of this License with terms: a. Disclaiming warranty or limiting liability differently from the terms of sections 15 and 16 of this License;...
  • Page 54 TS-x53E User Guide 11. Automatic Licensing of Downstream Recipients. Each time you convey a covered work, the recipient automatically receives a license from the original licensors, to run, modify and propagate that work, subject to this License. You are not responsible for enforcing compliance by third parties with this License.
  • Page 55 TS-x53E User Guide Nothing in this License shall be construed as excluding or limiting any implied license or other defenses to infringement that may otherwise be available to you under applicable patent law. 13. No Surrender of Others' Freedom. If conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the conditions of this License, they do not excuse you from the conditions of this License.

  • Page 56: Ce Notice

    TS-x53E User Guide If the disclaimer of warranty and limitation of liability provided above cannot be given local legal effect according to their terms, reviewing courts shall apply local law that most closely approximates an absolute waiver of all civil liability in connection with the Program, unless a warranty or assumption of liability accompanies a copy of the Program in return for a fee.

  • Page 57: Vcci Notice

    • Consult the dealer or an experienced radio/television technician for help. Important Any modifications made to this device that are not approved by QNAP Systems, Inc. may void the authority granted to the user by the FCC to operate this equipment.
  • Page 58 TS-x53E User Guide 部件名称 有毒有害物质或元素 铅 汞 镉 六价铬 多溴联苯 多溴二苯醚 (Pb) (Hg) (Cd) (CR(VI)) (PBB) (PBDE) 壳体 显示 印刷电路板 金属螺帽 电缆组装 风扇组装 电力供应组装 0 电池 O: 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ/T11363-2006 标准规定的限量要求以下。 X: 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ/T11363-2006 标准规定的限量要求。 Notices...

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