QNAP TBS-464 User Manual
  1. Manuals
  2. Brands
  3. QNAP Manuals
  4. Server
  5. TBS-464
  6. User manual

QNAP TBS-464 User Manual

Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual
TBS-464
TBS-464
User Guide
Document Version: 1
05/10/2021

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the TBS-464 and is the answer not in the manual?

Questions and answers

Related Manuals for QNAP TBS-464

Summary of Contents for QNAP TBS-464

  • Page 1 TBS-464 TBS-464 User Guide Document Version: 1 05/10/2021...

  • Page 2: Table Of Contents

    TBS-464 User Guide Contents 1. Preface About This Guide................................3 Audience..................................3 Document Conventions.............................3 2. Product Overview About TBS-464................................4 Hardware Specification............................. 4 Components................................5 Front Panel................................6 Right Panel................................6 Rear Panel................................7 Drive Numbering..............................8 Package Contents..............................8 Safety Information..............................8 Installation Requirements............................
  • Page 3 Link..............................37 myQNAPcloud................................37 Qfinder Pro................................37 QNAP ID..................................37 QTS.....................................37 8. Notices Limited Warranty..............................38 Disclaimer................................. 38 GNU Public License..............................38 CE Notice...................................46 UKCA Notice................................46 FCC Notice.................................46 VCCI Notice................................47 BSMI Notice................................47 SJ/T 11364-2006................................47...

  • Page 4: Preface

    TBS-464 User Guide 1. Preface About This Guide This guide provides information about the device and step-by-step instructions on installing the hardware. It also provides instructions on basic operations and troubleshooting information. Audience This document is intended for consumers and storage administrators. This guide assumes that the user has a basic understanding of storage and backup concepts.

  • Page 5: Product Overview

    Hardware Specification Warning If your QNAP product has hardware defects, return the product to QNAP or a QNAP- authorized service center for maintenance or replacement. Any attempt to repair or perform maintenance procedures on the product by you or an unauthorized third party invalidates the warranty.

  • Page 6: Components

    TBS-464 User Guide Component TBS-464-8G USB ports Front: 2 x USB 3.2 Gen 1 Type-A ports Note This USB port supports One Touch Copy. Right: 1 x USB 2.0 Type-A port Rear: 2 x USB 2.0 Type-A ports HDMI ports 2 x HDMI 2.0 (up to resolution 3840 x 2160 @ 60 Hz)

  • Page 7: Front Panel

    TBS-464 User Guide Front Panel Component Component USB One Touch Copy button M.2 SSD LEDs USB 3.2 Gen 1 One Touch Copy Type-A port Power button USB 3.2 Gen 1 Type-A port Right Panel Component Component USB 2.0 Type-A port...

  • Page 8: Rear Panel

    TBS-464 User Guide Rear Panel Note The 2.5 Gigabit Ethernet ports are multi-speed Gigabit Ethernet ports. Component Component Kensington security slot 2.5 Gigabit Ethernet speed LED Reset button Ethernet port 1 (2.5 GbE RJ45) USB 2.0 Type-A ports HDMI 2.0 ports 2.5 Gigabit Ethernet activity LED...

  • Page 9: Drive Numbering

    TBS-464 User Guide Drive Numbering Note This image shows the device with the cover removed. Component Component M.2 SSD slot 1 M.2 SSD slot 3 M.2 SSD slot 2 M.2 SSD slot 4 Package Contents Item Quantity TBS-464 AC power adapter...
  • Page 10 TBS-464 User Guide • Only qualified, skilled, and authorized persons with knowledge of all restrictions, safety precautions, and installation and maintenance procedures should have physical access to the device. • To avoid potential injury or damage to components, ensure that the drives and other internal system components have cooled before touching them.

  • Page 11: Installation Requirements

    TBS-464 User Guide Installation Requirements Category Item Environment • Room temperature: 0˚C to 40˚C (32˚F to 104˚F) • Non-condensing relative humidity: 5% to 95% • Wet-bulb temperature: 27˚C (80.6˚F) • Flat, anti-static surface without exposure to direct sunlight, liquids, or chemicals •...

  • Page 12: Installation And Configuration

    Other moving components: Keep your hands and other body parts away from other moving components. Important • The TBS-464 has four M.2 SSD slots. For a list of compatible M.2 SSDs, go to https:// www.qnap.com/compatibility. • QNAP recommends installing heatsinks and thermal pads on the M.2 SSD controllers to enhance cooling efficiency and ensure consistent performance.
  • Page 13 TBS-464 User Guide d. Lift the bottom cover off the NAS. 5. Install a heatsink on the M.2 SSD. a. Locate the controller on the M.2 SSD. Note The controller location varies depending on the model and manufacturer of the M.2 SSD.
  • Page 14 TBS-464 User Guide 6. Install thermal pads onto the system board. Note Single-sided M.2 SSDs have components (e.g., controllers, flash ICs) mounted only on the top side, while double-sided M.2 SSDs have components mounted on both sides. Apply two thermal pads for single-sided M.2 SSDs and one thermal pad for double-sided M.2 SSDs.
  • Page 15 TBS-464 User Guide Double-sided M.2 SSD 7. Install the M.2 SSD. a. Pull out the pushpin. b. Insert the M.2 SSD into the slot. c. Attach the M.2 SSD firmly onto the thermal pad on the system board. d. Insert the pushpin to secure the drive.
  • Page 16 TBS-464 User Guide 8. Attach the bottom cover. a. Place the bottom cover on the NAS. b. Attach the screws. c. Attach the rubber feet. Installation and Configuration...

  • Page 17: Connecting Usb Expansion Units

    11. Power on the device. Connecting USB Expansion Units The device supports USB expansion units. For details, please see the table below. You can purchase storage expansion accessories from QNAP or an authorized reseller. For details, go to https://shop.qnap.com/. Installation and Configuration...
  • Page 18 TBS-464 User Guide For the list of compatible expansion units and the maximum number of applicable expansion units, go to http://www.qnap.com/go/compatibility-expansion. Expansion Unit Description Required Accessories Model TR-002 • Uses a USB 3.2 Gen 2 Type-C interface • USB 3.2 Gen 2 Type-A to Type-C cable •...

  • Page 19: Qts Installation

    Go to Main Menu > Storage & Snapshots > Overview > System . c. Verify that the expansion units are listed. QTS Installation The TBS-464 uses the QNAP QTS operating system. You can install QTS using any of the following methods. Method Description...

  • Page 20: Installing Qts Using Qfinder Pro

    3. Run Qfinder Pro on a computer that is connected to the same local area network. Note To download Qfinder Pro, go to https://www.qnap.com/utilities. 4. Click Next. The QNAP Warranty Service page opens in the default web browser. 5. Click Check warranty. The QNAP Warranty Service window opens in a new web page. Important...
  • Page 21 The Set the date and time screen appears. 10. Specify the time zone, date, and time using any of the following methods: QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard.

  • Page 22: Installing Qts Using The Cloud Key

    1. Power on the NAS. 2. Connect the NAS to the internet. 3. Go to the QNAP Cloud Installation page using one of the following methods: • On your computer, go to your respective region's site to download QTS: • China: https://install.qnap.com.cn...
  • Page 23 • Global: https://install.qnap.com • Scan the QR code on the NAS using a mobile device. The web page lists all the uninitialized QNAP NAS devices on the local network. 4. Find your NAS from the list and then click Initialize. Note If your NAS is not listed, follow the instructions on the web page to specify the Cloud Key on the NAS.
  • Page 24 The Set the date and time screen appears. 12. Specify the time zone, date, and time using any of the following methods: QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard.

  • Page 25: Installing Qts Using An Hdmi Connection

    QTS installation to disable the default "admin" account. 1. Connect an HDMI display to the NAS. 2. Connect a USB keyboard to the NAS or prepare the QNAP IR remote control (not available on all models). 3. Power on the NAS.
  • Page 26 TBS-464 User Guide 7. Click Next. The Summary screen appears. 8. Review the settings. 9. Click Next. The Confirm screen appears. Warning Clicking Next deletes all data on the drive before installing QTS. 10. Click Next. QTS is installed. Installation and Configuration...

  • Page 27: Basic Operations

    TBS-464 User Guide 4. Basic Operations This chapter describes basic NAS operations. Power Button Operation User Action Result Power on Press the button once. The device powers on. Power off Press and hold the button for 3 seconds. The device powers off.

  • Page 28: Usb One Touch Copy Button

    TBS-464 User Guide USB One Touch Copy Button The USB One Touch Copy button allows you to copy data backups from a USB device to the NAS or from the NAS to a USB device. This feature supports incremental backups. The NAS only copies files that were modified or added after the last backup.

  • Page 29: Audio Alert

    TBS-464 User Guide Audio Alert Duration Frequency Description Short beep (0.5 seconds) • The NAS is starting up. • When the reset button is pressed for 3 seconds, the NAS resets configurations. • When the reset button is pressed for 10 seconds, the NAS resets configurations and reboots.

  • Page 30: Nas Migration

    NAS Migration Requirements You can only migrate drives to specific NAS models, depending on your source NAS. For the list of NAS models compatible with direct NAS migration, see https://www.qnap.com/go/nas-migration. Your device must meet the following requirements: • QTS NAS supports several types of NAS migration: •...

  • Page 31: Migrating A Nas

    1. Power off the source NAS and the destination NAS. 2. Remove the drives. Important QNAP recommends following the source NAS drive order when installing the drives. Take note of the drive tray order when removing the drives. NAS Migration...

  • Page 32: Migrating Nas Data Using Hbs 3

    TBS-464 User Guide a. Remove the drives from the source NAS. b. Remove the drive trays from the destination NAS. 3. Install the drives. a. Install source NAS drives onto the destination NAS drive trays. b. Insert the drive trays into the destination NAS.

  • Page 33: Creating A One-Way Sync Job

    TBS-464 User Guide Setting Description Password Specify a password that contains 1 to 16 characters from any of the following groups: • Letters: A to Z, a to z • Numbers: 0 to 9 • Special characters: . - _ ~ ! @ # $ % ^ & ( ) { } •...

  • Page 34: Importing Local Users Or Group Settings To The Destination Nas

    TBS-464 User Guide 10. Select the paired folders. Important • All subfolders and files in the selected folder are selected. • You can only sync up to 16 paired folders per job. a. Under the source, click A dialog box opens.
  • Page 35 TBS-464 User Guide d. Select Export user and user group settings. e. Click Next. The NAS user and user group settings are exported as a file and downloaded onto your computer. 3. Import user settings on the source NAS to the destination NAS.

  • Page 36: Troubleshooting

    RAID 6 ≥ 4 (Must be an even RAID 10 One or two member drives in two number) different pairs fail. Support and Other Resources QNAP provides the following resources: Resource Documentation https://download.qnap.com Compatibility List https://www.qnap.com/compatibility NAS Migration Compatibility https://www.qnap.com/go/nas-migration Expansion Unit Compatibility https://www.qnap.com/go/compatibility-expansion...
  • Page 37 TBS-464 User Guide Resource Community Forum https://forum.qnap.com QNAP Accessories Store https://shop.qnap.com Troubleshooting...

  • Page 38: Glossary

    Provides various remote access services such as DDNS and myQNAPcloud Link Qfinder Pro QNAP utility that lets you locate and access QNAP NAS devices in your local area network QNAP ID User account that enables you to use myQNAPcloud remote access and other QNAP services...

  • Page 39: Notices

    No license, express or implied, by estoppels or otherwise, to any intellectual property rights is granted by this document. Except as provided in QNAP's terms and conditions of sale for such products, QNAP assumes no liability whatsoever, and QNAP disclaims any express or implied warranty, relating to sale and/or use of QNAP products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent, copyright or other intellectual property right.
  • Page 40 TBS-464 User Guide the Free Software Foundation, use the GNU General Public License for most of our software; it applies also to any other work released this way by its authors. You can apply it to your programs, too. When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are...
  • Page 41 TBS-464 User Guide tells the user that there is no warranty for the work (except to the extent that warranties are provided), that licensees may convey the work under this License, and how to view a copy of this License. If the interface presents a list of user commands or options, such as a menu, a prominent item in the list meets this criterion.
  • Page 42 TBS-464 User Guide You may convey verbatim copies of the Program's source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice; keep intact all notices stating that this License and any non-permissive terms added in accord with section 7 apply to the code;...
  • Page 43 TBS-464 User Guide at no further charge. You need not require recipients to copy the Corresponding Source along with the object code. If the place to copy the object code is a network server, the Corresponding Source may be on a different server (operated by you or a third party) that supports equivalent copying facilities, provided you maintain clear directions next to the object code saying where to find the Corresponding Source.
  • Page 44 TBS-464 User Guide Notwithstanding any other provision of this License, for material you add to a covered work, you may (if authorized by the copyright holders of that material) supplement the terms of this License with terms: a. Disclaiming warranty or limiting liability differently from the terms of sections 15 and 16 of this License;...
  • Page 45 TBS-464 User Guide 11. Automatic Licensing of Downstream Recipients. Each time you convey a covered work, the recipient automatically receives a license from the original licensors, to run, modify and propagate that work, subject to this License. You are not responsible for enforcing compliance by third parties with this License.
  • Page 46 TBS-464 User Guide Nothing in this License shall be construed as excluding or limiting any implied license or other defenses to infringement that may otherwise be available to you under applicable patent law. 13. No Surrender of Others' Freedom. If conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the conditions of this License, they do not excuse you from the conditions of this License.

  • Page 47: Ce Notice

    TBS-464 User Guide If the disclaimer of warranty and limitation of liability provided above cannot be given local legal effect according to their terms, reviewing courts shall apply local law that most closely approximates an absolute waiver of all civil liability in connection with the Program, unless a warranty or assumption of liability accompanies a copy of the Program in return for a fee.

  • Page 48: Vcci Notice

    • Consult the dealer or an experienced radio/television technician for help. Important Any modifications made to this device that are not approved by QNAP Systems, Inc. may void the authority granted to the user by the FCC to operate this equipment.
  • Page 49 TBS-464 User Guide 部件名称 有毒有害物质或元素 铅 汞 镉 六价铬 多溴联苯 多溴二苯醚 (Pb) (Hg) (Cd) (CR(VI)) (PBB) (PBDE) 壳体 显示 印刷电路板 金属螺帽 电缆组装 风扇组装 电力供应组装 0 电池 O: 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ/T11363-2006 标准规定的限量要求以下。 X: 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ/T11363-2006 标准规定的限量要求。 Notices...

This manual is also suitable for:

Tbs-464-8g

Table of Contents