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TVS-882BRT3
User Guide
Document Version: 2
13/07/2017

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Summary of Contents for QNAP TVS-882BRT3

  • Page 1 TVS-882BRT3 User Guide Document Version: 2 13/07/2017...
  • Page 2: Table Of Contents

    TVS-882BRT3 User Guide Contents 1. Preface About This Guide............................3 Audience...............................3 Document Conventions..........................3 2. Product Overview About the TVS-882BRT3..........................4 Hardware Specifications..........................4 Package Contents............................7 Components..............................7 Front Panel............................... 7 Back Panel............................... 8 Right Panel............................... 9 Left Panel............................... 10 Drive Numbering.............................10...
  • Page 3 Hot-Swapping Failed Drives........................61 Recovering Unintentionally Removed Healthy Drives................62 Support and Other Resources........................62 6. Glossary CloudKey..............................63 CloudLink..............................63 myQNAPcloud............................63 myQNAPcloud ID............................63 Qfinder Pro..............................63 QTS................................63 7. Notices Limited Warranty............................64 Disclaimer..............................64 GNU Public License............................64 FCC Notice..............................72 CE Notice..............................72 SJ/T 11364-2006............................73...
  • Page 4: Preface

    TVS-882BRT3 User Guide 1. Preface About This Guide This guide provides information on the QNAP TVS-882BRT3 NAS and step-by-step instructions on installing the hardware. It also provides instructions on basic operations and troubleshooting information. Audience This document is intended for consumers and storage administrators. This guide assumes that the user has a basic understanding of storage and backup concepts.
  • Page 5: Product Overview

    The NAS includes one 5.25-inch SATA drive bay for Blu-ray disc drive installation and four Thunderbolt™ 3 ports for high-speed data transmission. The TVS-882BRT3 also has two M.2 SSD slots for cache acceleration and three HDMI ports for media applications.
  • Page 6 Optical drive type • 1 x 5.25-inch Blu-ray Disc drive • 2 x Slim optical drives Note The TVS-882BRT3-ODD-i5-16G and TVS-882BRT3-ODD-i7-32G include a pre-installed 5.25-inch Blu-ray Disc writer. For other NAS models, optical drives must be purchased separately. RAID RAID types •...
  • Page 7 TVS-882BRT3 User Guide Component TVS-882BRT3 PCIe slots • 1 x PCIe 3.0 x8 Note QNAP dual-port Thunderbolt™ expansion cards are pre-installed on the two PCIe 3.0 x4 slots. Audiovisual LCD Panel Monochrome LCD with Enter & Select buttons HDMI outputs 3 x HDMI v1.4b ports (up to 3840 x 2160 @ 30 Hz resolution)
  • Page 8: Package Contents

    TVS-882BRT3 User Guide Package Contents Item Quantity TVS-882BRT3 NAS 5.25-inch Blu-ray Disc drive Note The TVS-882BRT3-ODD-i5-16G and TVS-882BRT3-ODD-i7-32G include a pre-installed 5.25-inch Blu-ray Disc writer. Power cord Ethernet cables RM-IR004 infrared (IR) remote control Screws for 3.5-inch drives Screws for 2.5-inch drives Screws for M.2 solid state drives...
  • Page 9: Back Panel

    TVS-882BRT3 User Guide Component Component Status LED M.2 LEDs Power button Optical drive bay Back Panel Component Component PCIe 3.0 x8 cover Gigabit RJ45 Ethernet ports Power port 3.5 mm speaker jack Power switch 6.3 mm microphone jacks Reset button USB 3.0 ports...
  • Page 10: Right Panel

    TVS-882BRT3 User Guide Right Panel Note The image does not include the case cover. Component Component PCIe 3.0 x4 slots Memory slots Note QNAP dual-port Thunderbolt™ expansion cards are pre-installed on the two PCIe 3.0 x4 slots. M.2 SSD slots...
  • Page 11: Left Panel

    TVS-882BRT3 User Guide Left Panel Note The image does not include the case cover. Component Component PCIe 3.0 x8 slot Drive Numbering Product Overview...
  • Page 12: Solid State Drive Numbering

    TVS-882BRT3 User Guide M.2 Solid State Drive Numbering Note The image does not include the case cover. Installation Requirements Category Item Environment • Room temperature: 0 to 40˚C (32 to 104˚F) • Non-condensing relative humidity: 5 to 95% • Wet-bulb temperature: 27˚C (80.6˚F) •...
  • Page 13 TVS-882BRT3 User Guide For details, see Installing 3.5-inch Hard Drives, Installing 2.5-inch Hard Drives or Solid State Drives, Installing M.2 Solid State Drives 4. Optional: Install the optical disc drive. For details, see Installing 5.25-inch Optical Drives Installing Slim Optical Drives.
  • Page 14: Installation And Configuration

    This section provides information on installing drives, memory modules, optical disc drives, expansion cards, and fans. Drive Installation The TVS-882BRT3 is compatible with 3.5-inch and 2.5-inch hard drives, 2.5-inch solid state drives, and M.2 solid state drives. Installing 3.5-inch Hard Drives Warning •...
  • Page 15 TVS-882BRT3 User Guide b. Place the drive on the tray so that the holes on the sides of the drive are aligned with the holes on the sides of the tray. c. Attach the fastening panels to lock the drive to the tray.
  • Page 16 TVS-882BRT3 User Guide Note Attaching screws provides further security and stability for the drives. 4. Load the tray into the bay. a. Slide the tray into the drive bay. b. Push the handle. c. Slide the lock up. 5. Power on the NAS.
  • Page 17 TVS-882BRT3 User Guide Installing 2.5-inch Hard Drives or Solid State Drives Warning • Installing a drive deletes all data on the drive. • Observe electrostatic discharge (ESD) procedures to avoid damage to components. 1. Power off the NAS. 2. Remove the drive tray.
  • Page 18 TVS-882BRT3 User Guide b. Place the drive on the tray so that the holes on the sides of the drive are aligned with the holes on the sides of the tray. c. Attach the screws to lock the drive to the tray.
  • Page 19 • Observe electrostatic discharge (ESD) procedures to avoid damage to components. Note QNAP recommends installing heatsinks onto the M.2 SSD controllers to enhance cooling efficiency and to ensure consistent performance. 1. Power off the NAS.
  • Page 20 TVS-882BRT3 User Guide 5. Remove the fan module. a. Disconnect the fan cable from the system board. b. Remove the screw that secures the fan module to the chassis. c. Press the clip and then pull the fan module away from the system board.
  • Page 21 TVS-882BRT3 User Guide 6. Install a heatsink onto the M.2 SSD. a. Locate the controller on the M.2 SSD. Note The controller location varies depending on the model and manufacturer of the M.2 SSD. For details, refer to the documentation or contact the manufacturer.
  • Page 22 TVS-882BRT3 User Guide b. Insert the M.2 SSD into the slot. c. Attach the flat head screw to the riser screw. 8. Attach the fan module. a. Align the protruding part of the fan module with the hole on the chassis below the M.2 SSD slot.
  • Page 23 TVS-882BRT3 User Guide d. Connect the fan cable to the system board. 9. Attach the case cover. a. Slide the case cover down until it completely connects with the chassis. b. Slide the case cover forward. c. Attach the screws to the back side of the case.
  • Page 24: Optical Drive Installation

    11. Plug the power cord. 12. Power on the NAS. Optical Drive Installation The TVS-882BRT3 is compatible with 5.25-inch optical drives and slim optical drives. You can install either one 5.25-inch or two slim optical drives in the SATA optical drive bay. Note The TVS-882BRT3-ODD-i5-16G and TVS-882BRT3-ODD-i7-32G include a pre-installed 5.25-inch Blu-ray Disc writer.
  • Page 25 TVS-882BRT3 User Guide 5. Install a 5.25-inch optical drive. a. Push the drive bay cover from the back to remove it from the chassis. b. Slide the drive into the drive bay. Installation and Configuration...
  • Page 26 TVS-882BRT3 User Guide 6. Attach screws to secure the left side of the optical drive to the chassis. 7. Insert the SATA connector to the SATA port on the drive. Installation and Configuration...
  • Page 27 Depending on the hardware configuration, you may need to remove an existing SATA cable. 8. Verify that the other SATA connector is inserted to the on-board SATA port below the drive bay. Note The TVS-882BRT3-i5-16G and TVS-882BRT3-i7-32G include a SATA cable pre-attached to the chassis. 9. Attach the case cover.
  • Page 28 11. Plug the power cord. 12. Power on the NAS. Installing Slim Optical Drives The TVS-882BRT3 supports reading from and writing to optical discs, including DVD and Blu-ray discs. Note Slim optical drive kits must be purchased separately. Every kit includes screws and a SATA-to-mini-SATA cable.
  • Page 29 TVS-882BRT3 User Guide 5. Install a slim optical drive. a. Insert a slim optical drive into the slim optical drive kit. b. Attach the screws to secure the slim optical drive to the slim optical drive kit. 6. Optional: Install a second slim optical drive.
  • Page 30 Attach the screws to secure the slim optical drive kit to the chassis. d. Optional: Remove the existing SATA cable from the chassis. Note The TVS-882BRT3-i5-16G and TVS-882BRT3-i7-32G include a SATA cable pre-attached to the chassis. Depending on the hardware configuration, you may need to remove an existing SATA cable.
  • Page 31 TVS-882BRT3 User Guide g. Insert the SATA connector to the on-board SATA port below the drive bay. 8. Attach the case cover. a. Slide the case cover down until it completely connects with the chassis. b. Slide the case cover forward.
  • Page 32 TVS-882BRT3 User Guide Removing 5.25-inch Optical Drives 1. Power off the NAS. 2. Unplug the power cord from the electrical outlet. 3. Disconnect all cables and external attachments. 4. Remove the case cover. a. Remove the screws that secure the case cover to the chassis.
  • Page 33 TVS-882BRT3 User Guide b. Optional: Remove the other SATA connector from the on-board SATA port below the drive bay. c. Remove the screws that secure the left side of the optical drive to the chassis. d. Push the optical drive from the back until it completely detaches from the drive bay.
  • Page 34 TVS-882BRT3 User Guide 6. Attach the case cover. a. Slide the case cover down until it completely connects with the chassis. b. Slide the case cover forward. c. Attach the screws to the back side of the case. Removing Slim Optical Drives 1.
  • Page 35 TVS-882BRT3 User Guide 4. Remove the case cover. a. Remove the screws that secure the case cover to the chassis. b. Slide the case cover back. c. Pull the case cover up until it completely detaches from the chassis. 5. Remove a slim optical drive.
  • Page 36: Installing Expansion Cards

    Attach the screws to the back side of the case. Installing Expansion Cards The NAS supports selected expansion cards, some of which require QNAP PCIe brackets. QNAP-branded expansion cards purchased from the company website are shipped with the brackets necessary to fit all QNAP NAS models.
  • Page 37 • Observe electrostatic discharge (ESD) procedures to avoid damage to components. 1. Check the expansion cards and brackets supported by your model on the QNAP website. a. Go to www.qnap.com/compatibility. b. Click Search by NAS.
  • Page 38 Remove all screws of the existing bracket. b. Carefully pull the bracket away from the card. c. Attach the QNAP bracket to the card using the same screws. d. Verify that the bracket does not move. 8. Install the expansion card.
  • Page 39 TVS-882BRT3 User Guide PCIe 3.0 x8 9. Attach the case cover. a. Slide the case cover down until it completely connects with the chassis. b. Slide the case cover forward. c. Attach the screws to the back side of the case.
  • Page 40: Replacing Memory Modules

    The NAS has four memory slots. Depending on the model, you can increase the memory capacity of the NAS by upgrading one or all modules. Use only QNAP modules of the same type and capacity to maintain system performance and stability. You can purchase QNAP memory modules from authorized resellers.
  • Page 41 TVS-882BRT3 User Guide b. Remove the screw that secures the fan module to the chassis. c. Press the clip and then pull the fan module away from the system board. 6. Remove an existing module. a. Push the retention clips outward simultaneously to release the module.
  • Page 42 TVS-882BRT3 User Guide 7. Install a new module. a. Align the notch with the ridge in the slot. b. Insert the module into the slot. c. Verify that the metal connectors are completely inserted into the slot. 8. Attach the fan module.
  • Page 43 TVS-882BRT3 User Guide d. Connect the fan cable to the system board. 9. Attach the case cover. a. Slide the case cover down until it completely connects with the chassis. b. Slide the case cover forward. c. Attach the screws to the back side of the case.
  • Page 44: Replacing Cpu Fans

    TVS-882BRT3 User Guide 10. Connect all cables and external attachments. 11. Plug the power cord. 12. Power on the NAS. 13. Verify that the module is recognized by the NAS. a. Log on to QTS as administrator. b. Go to Control Panel > System > System Status > Hardware Information .
  • Page 45 TVS-882BRT3 User Guide 5. Remove the fan module. a. Disconnect the fan cable from the system board. b. Remove the screw that secures the fan module to the chassis. c. Press the clip and then pull the fan module away from the system board.
  • Page 46 TVS-882BRT3 User Guide 6. Remove an existing fan. a. Remove the screws that secure the fan to the fan chassis. b. Remove the fan cable from the openings of the cable clips on the fan chassis. Installation and Configuration...
  • Page 47 TVS-882BRT3 User Guide c. Detach the fan from the fan chassis. 7. Install a new fan in the same location. a. Position the fan chassis so that the cable clips face upward. b. Align the holes on the fan with those on the fan chassis.
  • Page 48 TVS-882BRT3 User Guide 8. Attach the fan module. a. Align the protruding part of the fan module with the hole on the chassis below the M.2 SSD slot. b. Push the fan module toward the system board until the clip locks the fan module into place.
  • Page 49 TVS-882BRT3 User Guide 9. Attach the case cover. a. Slide the case cover down until it completely connects with the chassis. b. Slide the case cover forward. c. Attach the screws to the back side of the case. 10. Connect all cables and external attachments.
  • Page 50: Qts Installation

    TVS-882BRT3 User Guide QTS Installation The TVS-882BRT3 uses the QNAP QTS operating system. You can install QTS using any of the following methods. Method Description Requirements Qfinder Pro If the NAS is connected to your local area • Computer installation network, you can do the following: •...
  • Page 51 7. Click Next. The Set the date and time screen appears. 8. Specify the time zone, date, and time. QNAP recommends connecting to an NTP server to ensure that the NAS follows the Coordinated Universal Time (UTC) standard. 9. Click Next.
  • Page 52: Installing Qts Using The Cloud Key

    1. Power on the NAS. 2. Connect the NAS to the internet. 3. Go to the QNAP Cloud Installation page using one of the following methods: • On your computer, go to http://install.qnap.com/. • Scan the QR code on the NAS using a mobile device.
  • Page 53: Installing Qts Using An Hdmi Connection

    Installing QTS deletes all data on the drives. Back up your data before proceeding. 1. Connect an HDMI monitor to the NAS. 2. Connect a USB keyboard to the NAS or prepare the QNAP IR remote control (not available on all models).
  • Page 54 TVS-882BRT3 User Guide 8. Click Next. The second Summary screen appears. 9. Review the settings. 10. Click Next. The Confirm screen appears. Warning Clicking Confirm deletes all data on the drive before installing QTS. 11. Click Next. QTS is installed.
  • Page 55: Basic Operations

    TVS-882BRT3 User Guide 4. Basic Operations This chapter describes basic NAS operations. Power Button Operation User Action Result Power on Press the button once. The NAS powers on. Power off Press and hold the button for 1.5 The NAS powers off.
  • Page 56: Lcd Panel

    TVS-882BRT3 User Guide This feature supports incremental backups. The NAS only copies files that were modified or added after the last backup. For details on configuring USB One-Touch Copy, see the QTS User Guide. LCD Panel The LCD panel allows you to perform the following operations: •...
  • Page 57: Viewing Drive Information

    TVS-882BRT3 User Guide The panel displays the NAS name and QTS version. 2. Press and hold Enter for two seconds. The panel displays Main Menu 1. TCP/IP. 3. Press and hold Enter. The panel displays the IP address of the first network adapter.
  • Page 58: Viewing System Information

    TVS-882BRT3 User Guide 5. Press and hold Select. The panel displays the name and capacity of the next volume. 6. Optional: Repeat step 5 as necessary. Viewing System Information The LCD panel can display the CPU temperature, system temperature, and system fan speed.
  • Page 59: Lcd Error Messages

    TVS-882BRT3 User Guide The panel displays Main Menu 1. TCP/IP. 3. Repeatedly press and hold the Enter button until Main Menu 7. Password appears. 4. Press and hold the Enter button. The change password screen appears. 5. Select Yes by pressing and holding the Enter button. The New Password screen appears.
  • Page 60 TVS-882BRT3 User Guide Status Description System Status Flashes green and red • The drive is being formatted. alternately every 0.5 • The NAS is being initialized. seconds • The operating system is being updated. • RAID rebuilding is in progress.
  • Page 61: Beep Alarm

    TVS-882BRT3 User Guide Beep Alarm Duration Frequency Description Short beep (0.5 seconds) 1 • The NAS is starting up. • The NAS is shutting down (software shutdown). • The user pressed the Reset button. • The operating system was updated.
  • Page 62: Troubleshooting

    TVS-882BRT3 User Guide 5. Troubleshooting This chapter describes basic troubleshooting information. Forcing Qfinder Pro or myQNAPcloud to Locate the NAS If Qfinder Pro or myQNAPCloud is unable to locate the NAS during QTS installation, the drives or data may be faulty.
  • Page 63: Recovering Unintentionally Removed Healthy Drives

    RAID Recovery Support Maximum Number of Removed Drives Single JBOD RAID 0 RAID 1 RAID 5 RAID 6 RAID 10 Support and Other Resources QNAP provides the following resources: Resource Documentation http://docs.qnap.com Help Desk http://helpdesk.qnap.com Downloads http://download.qnap.com Community Forum http://forum.qnap.com...
  • Page 64: Glossary

    Provides various remote access services such as DDNS and CloudLink myQNAPcloud ID Email address that was used to register for a myQNAPcloud account Qfinder Pro Enables you to locate and access the QNAP NAS devices in your local area network QNAP NAS operating system Glossary...
  • Page 65: Notices

    No license, express or implied, by estoppels or otherwise, to any intellectual property rights is granted by this document. Except as provided in QNAP's terms and conditions of sale for such products, QNAP assumes no liability whatsoever, and QNAP disclaims any express or implied warranty, relating to sale and/or use of QNAP products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent, copyright or other intellectual property right.
  • Page 66 TVS-882BRT3 User Guide Free Software Foundation, use the GNU General Public License for most of our software; it applies also to any other work released this way by its authors. You can apply it to your programs, too. When we speak of free software, we are referring to freedom, not price. Our General Public Licenses are...
  • Page 67 TVS-882BRT3 User Guide tells the user that there is no warranty for the work (except to the extent that warranties are provided), that licensees may convey the work under this License, and how to view a copy of this License. If the interface presents a list of user commands or options, such as a menu, a prominent item in the list meets this criterion.
  • Page 68 TVS-882BRT3 User Guide You may convey verbatim copies of the Program's source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice; keep intact all notices stating that this License and any non-permissive terms added in accord with section 7 apply to the code;...
  • Page 69 TVS-882BRT3 User Guide the object code. If the place to copy the object code is a network server, the Corresponding Source may be on a different server (operated by you or a third party) that supports equivalent copying facilities, provided you maintain clear directions next to the object code saying where to find the Corresponding Source.
  • Page 70 TVS-882BRT3 User Guide a. Disclaiming warranty or limiting liability differently from the terms of sections 15 and 16 of this License; or b. Requiring preservation of specified reasonable legal notices or author attributions in that material or in the Appropriate Legal Notices displayed by works containing it; or c.
  • Page 71 TVS-882BRT3 User Guide An “entity transaction” is a transaction transferring control of an organization, or substantially all assets of one, or subdividing an organization, or merging organizations. If propagation of a covered work results from an entity transaction, each party to that transaction who receives a copy of the work also...
  • Page 72 TVS-882BRT3 User Guide If conditions are imposed on you (whether by court order, agreement or otherwise) that contradict the conditions of this License, they do not excuse you from the conditions of this License. If you cannot convey a covered work so as to satisfy simultaneously your obligations under this License and any other pertinent obligations, then as a consequence you may not convey it at all.
  • Page 73: Fcc Notice

    • Consult the dealer or an experienced radio/television technician for help. Important Any modifications made to this device that are not approved by QNAP Systems, Inc. may void the authority granted to the user by the FCC to operate this equipment.
  • Page 74: Sj/T 11364-2006

    TVS-882BRT3 User Guide SJ/T 11364-2006 本产品符合中国 RoHS 标准。以下表格标示此产品中某有毒物质的含量符合中国 RoHS 标准规定的限量要求。 本产品上会附有”环境友好使用期限”的标签,此期限是估算这些物质”不会有泄漏或突变”的年限。本产品 可能包含有较短的环境友好使用期限的可替换元件,像是电池或灯管,这些元件将会单独标示出来。 部件名称 有毒有害物质或元素 铅 汞 镉 六价铬 多溴联苯 多溴二苯醚 (Pb) (Hg) (Cd) (CR(VI)) (PBB) (PBDE) 壳体 显示 印刷电路板 金属螺帽 电缆组装 风扇组装 电力供应组装 0 电池 O: 表示该有毒有害物质在该部件所有物质材料中的含量均在 SJ/T11363-2006 标准规定的限量要求以下。 X: 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ/T11363-2006 标准规定的限量要求。...

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