Adhesive; Hardware Errors - Dexcom G5 mobile Quick Start Manual

8.3 Adhesive

Picture

8.4 Hardware Errors

Device What you see
Receiver
Receiver
Receiver
Problem What you do
Use adhesive products (Mastisol
Tac™). Make sure adhesive is not placed
where the needle inserts.
Sensor pod
won't stick
Put medical tape over sensor pod's white
adhesive patch (e.g., Blenderm).
Don't place tape over the transmitter.
Problem What you do
Won't turn
on: Battery
dead
After full
charge
session:
Won't turn
on
System
Recovery
Dexcom G5 Mobile CGM System Quick Start Guide
Charge receiver using
electrical outlet, not
computer/laptop.
Full charge may take up to
five hours.
Reset receiver .
Connect receiver to charger .
Insert end of paper clip
into small circular hole on
receiver's back.
Push down on paper clip.
Receiver will vibrate.
Processing screen appears.
Charge receiver .
Do nothing.
Receiver is able to continue
to work and recover from an
error.
App: Tap OK to clear Alert.
Receiver: Press Select to
clear Alert.
, Skin
®
• 47