Dexcom G5 mobile Quick Start Manual page 58

3. All surfaces and other externally exposed parts that are scratched or damaged
due to normal use.
4. Malfunctions resulting from the use of the Transmitter in conjunction with
accessories, ancillary products, and peripheral equipment, whether hardware or
software, not furnished or approved by Dexcom.
5. Defects or damage from improper testing, operation, maintenance, installation,
or adjustment.
6. Installation, maintenance, and service of products or services other than the CGM
system (which may be subject to a separate limited warranty), whether provided
by Dexcom or any other party; this includes your cell phone or smart device and
your connection to the Internet.
7. Equipment which has been taken apart physically or which has had any of its
software accessed in any unauthorized manner.
8. Water damage to Transmitter.
a. Beyond specifications listed in Dexcom G5 Mobile CGM System's User
Guide.
b. User Guide is included in the Dexcom G5 Mobile System's Receiver
package.
c. Located on dexcom.com.
Dexcom's Obligations Under the Limited Warranty
During the Warranty Period, Dexcom will replace, without charge to purchaser, any
defective Dexcom G5 Mobile Transmitter.
To return, you must send the Transmitter to an authorized Dexcom Technical Support
Department. Make sure you package the Transmitter adequately for shipping.
The return package needs to include:
1. Transmitter
2. Sales receipt or comparable substitute proof of sale showing the date of
purchase
3. Transmitter's Serial Number
4. Seller's name and address
Call Dexcom Technical Support Department for delivery information or help:
• Toll free: 1.877.339.2664
• Charges may apply: 1.858.200.0200
Upon receipt, Dexcom will promptly replace the defective Transmitter.
If Dexcom determines the Transmitter isn't covered by this Limited Warranty, Purchaser
must pay all shipping charges for the Transmitter's return by Dexcom.
56 • Dexcom G5 Mobile CGM System Quick Start Guide