Device
What you see
Smart Device
Receiver
(Continued from previous page)
Problem
Not hearing
Alerts
Dexcom G5 Mobile CGM System Quick Start Guide
What you do
Check that your smart
device is not on mute or
vibrate (if applicable).
Check that headphones
are not plugged in.
The receiver vibrates
before it gives an
audible alert.
If you acknowledge the
vibration by pressing
select. You will not get
an audible alert.
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Need help?
Do you have a question about the G5 mobile and is the answer not in the manual?
Questions and answers
to put in a new sensor should the receiver be in Manuel or Automatic mode?