Trouble Shooting - Minolta QuickScan 35 User Manual

TROUBLE SHOOTING

Q After connecting the QuickScan 35, Windows does not operate correctly.
A Turn the power switch OFF, check the SCSI ID and connections.
A Disconnect only the QuickScan 35. Check the other SCSI devices with the Windows ASPI check
command.
Q During Preview Scan or Scan, the QuickScan stops.
A Check the System Requirements on page 9.
A Turn the power switch OFF, check the SCSI ID and connections.
A Disconnect only the QuickScan 35. Check the other SCSI devices with the Windows ASPI check
command.
Q Operation stops during plug-in setup, preview, or scan.
A Check System Requirements on page 9.
A Turn power off, then check SCSI cable, SCSI connection, and SCSI ID number.
Q Insufficient Memory message appears.
A Close other Windows applications.
A Change Windows control panel setting to the 386 enhanced mode and increase the size of the swap file.
A Repeat the scan. If the operation stops again, the photo application software's buffer is full. Restart the
photo application software.
Q Grain is visible when scanning high-speed film.
A Slightly defocus the image using manual focus.
Q Color is unusual when scanning color negative film, especially images taken under fluorescent lighting.
A Scan again or correct the color using the color adjustment function.
Q "Change the fluorescent lamp" message appears.
A The fluorescent lamp needs to be changed. Contact a Minolta Service facility.
Q Film is not inserted, but "Film loaded or Scanner Error detected..." message appears.
A The fluorescent lamp needs to be changed. Contact a Minolta Service facility.
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