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TROUBLE SHOOTING
29
Q:The Macintosh does not start up after connecting the
QuickScan 35.
A:Turn power off, then check SCSI cable, SCSI connection, and
SCSI ID number.
Q:QS35 Plug-in does not appear in the plug-in menu.
A:Check the plug-in folder selection in the "Plug-in..." menu in the
Optional Settings of Photoshop.
Q:Operation stops during plug-in setup, preview, or scan.
A:Check System Requirements on page XX.
A:Turn power off, then check SCSI cable, SCSI connection, and
SCSI ID number.
Q:Scan speed is extremely slow with Plug-in software.
A:Increase Photoshop memory.
Q:"Insufficient Memory" message appears.
A:If you are using the Utility software, increase memory.
A:If you are using the Photoshop Plug-in software, increase
Photoshop memory.
A:If the message appears several times during the use of
Photoshop, restart Photoshop.
Q:Grain is visible when scanning high-speed film.
A:Slightly defocus the image using manual focus.
Q:Color is unusual when scanning color negative film, especially
images taken under fluorescent lighting.
A:Scan again or correct the color using the color adjustment
function.
Q:"Change the flourescent lamp" message appears.
A:Change the fluorescent lamp. Contact a Minolta Service facility.
Q:Film is not inserted, but "Film loaded or Scanner Error
detected. . . ." message appears.
A:Change the fluorescent lamp. Contact a Minolta Service facility.
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