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Magtek DynaProx Installation And Operation Manual

Emv contactless/nfc card reader
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DynaProx
EMV Contactless/NFC Card Reader
Installation and Operation Manual
July 2022
Document Number:
D998200490-11
REGISTERED TO ISO 9001:2015
MagTek I 1710 Apollo Court I Seal Beach, CA 90740 I Phone: (562) 546-6400 I Technical Support: (888) 624-8350
www.magtek.com

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  • Page 1 DynaProx EMV Contactless/NFC Card Reader Installation and Operation Manual July 2022 Document Number: D998200490-11 REGISTERED TO ISO 9001:2015 MagTek I 1710 Apollo Court I Seal Beach, CA 90740 I Phone: (562) 546-6400 I Technical Support: (888) 624-8350 www.magtek.com...
  • Page 2 PUBLICATION RELEASE. NO PART OF THIS DOCUMENT MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM OR BY ANY MEANS, ELECTRONIC OR MECHANICAL, FOR ANY PURPOSE, WITHOUT THE EXPRESS WRITTEN PERMISSION OF MAGTEK, INC. SOME FEATURES AND FUNCTIONS MAY BE DOCUMENTED, BUT NOT AVAILABLE WITH THE CURRENT RELEASE OF THE PRODUCT.
  • Page 3 Cisco in the U.S. and other countries and is used by Apple Inc. under license. Microsoft®, Windows®, and .NET® are registered trademarks of Microsoft Corporation. All other system names and product names are the property of their respective owners. DynaProx| EMV Contactless/NFC Card Reader | Installation and Operation Manual Page 3 of 57 (D998200490-11)
  • Page 4 June 1, 2022 Initial release Replaced the word “Plain” with the word “Plane”. Changed - Operating Temperature to: DynaProx: -22°F to 185°F (-30°C to 85°C) – DynaProx BCR: - July 13, 2022 4F to 131°F (-20°C to 55°C) Changed Storage Temperature to: DynaProx: -30°C to 85°C (-22°F to 185°F) –...

  • Page 5: Limited Warranty

    MagTek’s published specifications. This warranty shall be provided only for a period of one year from the date of the shipment of the product from MagTek (the “Warranty Period”). This warranty shall apply only to the “Buyer” (the original purchaser, unless that entity resells the product as authorized by MagTek, in which event this warranty shall apply only to the first repurchaser).
  • Page 6 UNDER THIS AGREEMENT. IN NO EVENT WILL MAGTEK BE LIABLE TO THE BUYER FOR ANY DAMAGES, INCLUDING ANY LOST PROFITS, LOST SAVINGS, OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF, OR INABILITY TO USE, SUCH PRODUCT, EVEN IF MAGTEK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY OTHER PARTY.
  • Page 7 LIMITATION ON LIABILITY EXCEPT AS PROVIDED IN THE SECTIONS RELATING TO MAGTEK’S LIMITED WARRANTY, MAGTEK’S LIABILITY UNDER THIS AGREEMENT IS LIMITED TO THE CONTRACT PRICE OF THIS PRODUCT. MAGTEK MAKES NO OTHER WARRANTIES WITH RESPECT TO THE PRODUCT, EXPRESSED OR IMPLIED, EXCEPT AS MAY BE STATED IN THIS AGREEMENT, AND MAGTEK DISCLAIMS ANY IMPLIED WARRANTY, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

  • Page 8: Fcc Information

    • Consult the dealer or an experienced radio/TV technician for help. Caution: Changes or modifications not expressly approved by MagTek could void the user’s authority to operate this equipment. CANADIAN DECLARATION OF CONFORMITY This digital apparatus does not exceed the Class B limits for radio noise from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.

  • Page 9: Innovation, Science And Economic

    Class B devices. EU STATEMENT Hereby, MagTek Inc. declares that the radio equipment types Wideband Transmission System (802.11 wireless and Bluetooth Low Energy), and Non-Specific Short Range Device (contactless) are in compliance with Directive 2014/53/EU.

  • Page 10: Rohs Statement

    SSC. All rights and remedies regarding products and services which have received PCI SSC approval shall be provided by the party providing such products or services, and not by PCI SSC. DynaProx| EMV Contactless/NFC Card Reader | Installation and Operation Manual Page 10 of 57 (D998200490-11)

  • Page 11: Software License Agreement

    SUPPORT. TERMS, CONDITIONS, AND RESTRICTIONS MagTek, Incorporated (the "Licensor") owns and has the right to distribute the described software and documentation, collectively referred to as the "Software." LICENSE: Licensor grants you (the "Licensee") the right to use the Software in conjunction with MagTek products.
  • Page 12 Agreement and will not affect the enforceability of any of the remaining provisions. This Agreement shall be governed by the laws of the State of California and shall inure to the benefit of MagTek, Incorporated, its successors or assigns.
  • Page 13 DynaProx| EMV Contactless/NFC Card Reader | Installation and Operation Manual Page 13 of 57 (D998200490-11)

  • Page 14: Table Of Contents

    Connecting to a Host........................25 4.3.1 About Connecting to a Host ....................25 4.3.2 How to Connect DynaProx to a Host via USB ..............25 4.3.3 How to Connect DynaProx to a Host via RS-232 ............... 28 4.3.3.1 RS232 Cable ........................28 4.3.3.2...
  • Page 15 Maintenance ............................51 Mechanical Maintenance ......................51 Updates to Firmware, Documentation, Security Guidance............51 Developing Custom Software ....................... 52 Appendix A Technical Specifications ....................... 54 DynaProx| EMV Contactless/NFC Card Reader | Installation and Operation Manual Page 15 of 57 (D998200490-11)

  • Page 16: Introduction

    DynaProx and DynaProx BCR are equipped with the next generation of security and the MagneSafe® Security Architecture (MSA). The design and architecture meet the requirements for contactless EMV 3.0, PCI PTS POI 6.0, and support triple DEA encryption with DUKPT Key Management.
  • Page 17 Contact a representative to find the best fit for your application and to request the software developer kits (SDKs) and application programming interfaces (APIs). DynaProx| EMV Contactless/NFC Card Reader | Installation and Operation Manual Page 17 of 57 (D998200490-11)

  • Page 18: About Dynaprox Components

    1 - Introduction About DynaProx Components Figure 1-1 shows the major components of DynaProx with barcode reader. Models without barcode reader are identical to the diagram, but do not have a camera and do not have a QR code printed on the front face.

  • Page 19: Available Models And Accessories

    A MALE USB 2.0, 3FT 21078012 DYNAPROX, KIT COUNTERTOP STAND Kit only One (1) included with each 1000007189 DynaProx Gasket DynaProx products. Replacement gaskets specify in order. DynaProx| EMV Contactless/NFC Card Reader | Installation and Operation Manual Page 19 of 57 (D998200490-11)

  • Page 20: About Terminology

    1 - Introduction About Terminology In this document, DynaProx products are referred to as the device. They are designed to be connected to a host, which is a piece of general-purpose electronic equipment which can send commands and data to, and receive data from, the device.

  • Page 21: Planning And Preparation

    Logistical Planning • Determine what type of host DynaProx will connect to. For a list of supported device types and operating systems, see Table 1-1. When planning, be sure to include any additional support or devices required by the host and DynaProx, such as physical locations, mounting, power connections, and charging cradles.
  • Page 22 Determine the final set of tools advanced operators will use to configure, test, and update the device. This documentation uses the 1000007406 DynaFlex, DynaProx Test Utility as an example for configuring the device; it can be used for initial pre-deployment testing and development, and as sample code showing how to communicate with the device, but the full solution may call for customized, solution-specific software for configuring the device and updating firmware.

  • Page 23: Handling And Storage

    For information about ongoing maintenance of the device, such as cleaning, see section 7 Maintenance. Handling to Avoid Accidental Tamper DynaProx products implement active tamper detection, which uses a small amount of electricity even when the device is completely powered off. When unpowered by an external power supply, the device powers its active tamper detection circuitry using its non-rechargeable backup battery.

  • Page 24: Installation

    Before unpacking the device, it is important to inspect its secure packaging to make sure it has not been tampered with in storage or in transit. MagTek provides details for inspecting the integrity of the device’s secure packaging in D998200501 DynaProx / DynaProx BCR Package Inspection.

  • Page 25: Connecting To A Host

    Figure 4-1 - Connecting to a USB Host To connect DynaProx products to a USB host using the USB-C port, follow these steps (for reference see Figure 4-1 and section 1.4 About DynaProx Components):For best results, use the cable that is included with the device or another cable from Table 1-2 - DynaProx Accessories on page 19.
  • Page 26 Human Interface Devices HID- with VID and PID , and compliant vendor-defined device 0801 2020 USB Input Device Figure 4-2 Figure 4-3 DynaProx| EMV Contactless/NFC Card Reader | Installation and Operation Manual Page 26 of 57 (D998200490-11)
  • Page 27 Figure 4-4 Figure 4-5 5) The operating system may put the device into USB Suspend mode. DynaProx does not support USB Suspend mode since device relies on USB full power support. DynaProx| EMV Contactless/NFC Card Reader | Installation and Operation Manual...

  • Page 28: How To Connect Dynaprox To A Host Via Rs-232

    4.3.3 How to Connect DynaProx to a Host via RS-232 The RS232 interface on DynaProx will a provide a UART interface at RS232 signal levels. No flow control is provided. The signals provided are on J1 of DynaProx and are listed below.

  • Page 29: Chassis Ground

    4 - Installation 4.3.3.2 Chassis Ground The Chassis ground connection will also be a custom cable depending on the customer’s requirement. DynaProx| EMV Contactless/NFC Card Reader | Installation and Operation Manual Page 29 of 57 (D998200490-11)

  • Page 30: Mounting

    The device can be mounted to the optional stand for countertop use. 4.4.2 How to Mount DynaProx This document describes how to use DynaProx securely. Using the device in any way other than the approved methods described in this document invalidates the PCI PTS approval of the device.
  • Page 31 4 - Installation Overall dimensions of the device are shown in Figure 4-6. On request, MagTek can provide a 3D model of the device’s envelope to assist with the mechanical portion of solution design. MagTek strongly recommends building and testing prototypes with actual devices before finalizing the solution design.
  • Page 32 4 - Installation Figure 4-7 - DynaProx Mounting Hole Locations Figure 4-8 – DynaProx Gasket DynaProx| EMV Contactless/NFC Card Reader | Installation and Operation Manual Page 32 of 57 (D998200490-11)
  • Page 33 4 - Installation Figure 4-9 – DynaProx Suggested USB and RS232 Panel Cutouts DynaProx| EMV Contactless/NFC Card Reader | Installation and Operation Manual Page 33 of 57 (D998200490-11)
  • Page 34 If the design of the enclosure includes mounting the DynaProx such that the top surface is flush with adjacent metal on the same plane, the range of the contactless reader may be reduced. By keeping the card reading plane a few millimeters above any adjacent metal surfaces or providing a few millimeters of gap between the reader and adjacent metal will assure acceptable card reading performance.
  • Page 35 4 - Installation DynaProx| EMV Contactless/NFC Card Reader | Installation and Operation Manual Page 35 of 57 (D998200490-11)

  • Page 36: How To Mount The Stand

    Stand Body: The body of the stand. Angled for better ergonomics. Cable Channel: Allows the cable to be channeled out the back of the stand body. (4) M4 Screws: Attaches the stand body to the DynaProx device (2) Flat-head Screws: Attaches the base plate to the stand body.
  • Page 37 4 - Installation Installation of DynaProx Stand 1. Place the DynaProx face down on a clean, soft surface to avoid scratching the front face of the device. Using minimal toque, use (4) M4 screws to attach the stand to the body.
  • Page 38 4 - Installation DynaProx| EMV Contactless/NFC Card Reader | Installation and Operation Manual Page 38 of 57 (D998200490-11)
  • Page 39 Using (2) M4 x 0.7mm thread pitch (not included) screws, screw up through the pre-drilled holes to the baseplate. Screws should be long enough to go through the surface and no more than 0.25” into the stand body. DynaProx| EMV Contactless/NFC Card Reader | Installation and Operation Manual Page 39 of 57 (D998200490-11)
  • Page 40 4 - Installation Disassembly Repeat assembly in reverse order to remove device from counter installation and stand DynaProx| EMV Contactless/NFC Card Reader | Installation and Operation Manual Page 40 of 57 (D998200490-11)

  • Page 41: Configuration

    Configuration The device does not have an on-screen configuration interface. However, it does have settings the host can change using commands. These settings are documented as Properties in D998200489 DynaProx Programmer’s Manual (COMMANDS). DynaProx| EMV Contactless/NFC Card Reader | Installation and Operation Manual...

  • Page 42: Operation

    6 - Operation Operation About Operating Modes During operation, DynaProx devices transition between distinct operating modes, which are important for operators to understand so they can properly control the device: • Powered Off Mode is the shipping and storage mode of the device. No external power is applied to the device through the USB cable or RS232 cable.

  • Page 43: About The Status Leds

    6 - Operation About the Status LEDs DynaProx provides four Mono LEDs (see section 1.4 About DynaProx Components), numbered LED1 through LED4, which report the device’s current operating status. • The meaning of each LED depends on the device’s operating mode. See section 6.1 About Operating Modes and Table 6-1 below.

  • Page 44: About Sounds

    (success or failure) and the device is going to transition to another state soon. Example: Successful card read. About Sounds DynaProx products have a beeper that provides feedback to operators and cardholders about the internal state of the device: •...

  • Page 45: Power Management

    To power off the device, disconnect the device from USB power or RS232 Power. If all LEDs are off, the device is in Powered Off mode. DynaProx| EMV Contactless/NFC Card Reader | Installation and Operation Manual Page 45 of 57 (D998200490-11)

  • Page 46: Card Reading

    A transaction generally follows this essential flow: 1) An advanced operator has already made sure DynaProx is configured properly and is connected to the host (see section 4.3 Connecting to a Host). When the device is connected to the host via USB and powered by the USB-C connector or RS232, the host software may always keep a connection open to the device.

  • Page 47: How To Tap Contactless Cards / Devices

    The device notifies the host that the transaction failed. If this occurs, the host software may choose to retry the transaction or revert to prompting the operator to perform another operation that is specific to the solution design. DynaProx| EMV Contactless/NFC Card Reader | Installation and Operation Manual Page 47 of 57 (D998200490-11)
  • Page 48 6 - Operation Figure 6-1 - Tapping a Contactless Card / Smartphone Figure 6-2 – Contactless Read LED Sequence DynaProx| EMV Contactless/NFC Card Reader | Installation and Operation Manual Page 48 of 57 (D998200490-11)

  • Page 49: How To Scan Barcodes

    To scan a barcode, follow these steps: 1) Make sure you are using a DynaProx model that includes a barcode reader, indicated by QR code markings on the face of the device surrounding the barcode reader lens (see section 1.4 About DynaProx Components).
  • Page 50 6 - Operation Figure 6-3 - Scanning a Barcode DynaProx| EMV Contactless/NFC Card Reader | Installation and Operation Manual Page 50 of 57 (D998200490-11)

  • Page 51: Maintenance

    DO NOT apply any liquid directly onto the device, to avoid seepage into the electronics. Periodic cleaning of the device’s exterior may be required. To clean the outside of DynaProx products, wipe down the device with a soft, slightly damp cloth and then wipe dry with a lint-free cloth. The glass on the face can also be cleaned using a slightly damp specialty cleaning cloth, like those used to wipe lenses, monitors, and smartphone displays.

  • Page 52: Developing Custom Software

    8 - Developing Custom Software Developing Custom Software Custom host software uses the same underlying device command set for all DynaProx product connection types. This section provides high-level information about communicating with the device via the various physical connection types in various software development frameworks, and provides pointers to available SDKs, which include sample code.
  • Page 53 Windows USB HID driver. For more information about sending commands directly, see D998200489 DynaFlex / DynaProx Programmer’s Manual (COMMANDS). For more information about developing custom applications that integrate with DynaProx, see the MagTek web site or contact your reseller or MagTek Support Services.

  • Page 54: Appendix A Technical Specifications

    Universal Serial Bus Specifications 1.1, 2.0 AES, SHA-256 Physical Characteristics Dimensions (L x W x H): 2.09 in. x 2.52 in. x .72 in. (53mm x 64mm x18.5mm) DynaProx| EMV Contactless/NFC Card Reader | Installation and Operation Manual Page 54 of 57 (D998200490-11)
  • Page 55 Status Indicators: 4 Monochrome Green LEDs Display Type: Not Applicable Keypad: Not Applicable Security Characteristics Certifications: PCI PTS v6.0 POI Certified Secure Card Reader (SCR) DynaProx| EMV Contactless/NFC Card Reader | Installation and Operation Manual Page 55 of 57 (D998200490-11)
  • Page 56 Exempt from SAR requirements due to radiated power substantially RF Exposure: below regulatory thresholds. Software Characteristics Tested Operating System(s): USB Hosts: Windows 10, Android 4.4.2 and above Environmental Resistance Ingress Protection: IP65 DynaProx| EMV Contactless/NFC Card Reader | Installation and Operation Manual Page 56 of 57 (D998200490-11)
  • Page 57 Appendix A - Technical Specifications DynaProx Products Technical Specifications DynaProx: -22°F to 185°F (-30°C to 85°C) – DynaProx BCR: -4F to Operating Temperature: 131°F (-20°C to 55°C) Operating Relative Humidity: 5% to 90% non-condensing DynaProx: -30°C to 85°C (-22°F to 185°F) – DynaProx BCR: -30°C to Storage Temperature: 70°C (-22°F to 158°F)

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