Xantrex XPLORE 120/12 Owner's Manual page 59

Troubleshooting
In the event that you have a problem with your XPLORE Charger,
the following tables will help you to identify the problem and offer
possible solutions to the problem. For more help not covered in
this section, please contact http://www.xantrex.com/power-
products-support/.
Symptom
Indicator LEDs do not illuminate when charger is connected to an
AC power source.
Possible Cause
No power at AC source.
Defective AC wiring or
switches/breakers
975-1038-01-01
Solution
Ensure that power is available at
charger AC input and it is within
acceptable range.
Wiring and wiring components
must be inspected and replaced
by a qualified installer.
Symptom
The initial power up display test is not performed upon connection
of battery or batteries.
Possible Cause
XPLORE Charger does not
detect battery for one of the
following reasons:
- poor connection
- reverse polarity connection
(blown fuse)
- damaged wiring
- open DC breaker or external
fuse
- battery voltage is below 9 V
Troubleshooting
Solution
Check quality of battery
connection and wires.
Ensure correct polarity (negative
connected to negative, positive
connected to positive).
In case there is an accompanying
fault, check the type of fault from
Interpreting Alert Indicators on
page 1.
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