Cisco UBR10012 Quick Start Manual page 70

Troubleshooting
Table 13
Symptom
ENABLED LED on the line cards or on
the uplink cards do not illuminate.
FAIL (yellow) on the HHGE—This LED
illuminates during portions of the POST
(Power-On Self Test), but remains off
after the POST on a properly working
HHGE. If it fails during operation, this
LED illuminates and an alarm event
occurs.
FAIL LED does not illuminate during
portions of the POST
Using CLI Commands to Troubleshoot
For more information about error messages and troubleshooting commands, refer to the following:
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•
•
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Cisco uBR10012 Series Universal Broadband Router–Quick Start Guide
70
Troubleshooting Tips (continued)
Action
If the ENABLED LED is off, first verify that the card has been enabled; the
1.
ENABLED LED remains off when a card has not been configured and
enabled.
2. If a port has been enabled but its corresponding ENABLED LED is still off,
reseat the card in its slot (you do not have to turn off the system power when
removing or replacing the card). After the system reinitializes the interfaces,
the ENABLED LED on the card should illuminate.
If the ENABLED LED does not illuminate after the above checks, it is likely
3.
that the system has detected a processor hardware failure. See the
Documentation and Submitting a Service Request" section on page
FAIL LED blinks during the following SFP faults:
Non-Cisco SFP GBIC inserted
•
Non-Gigabit-Ethernet SFP GBIC is inserted
•
Hardware problem with a valid SFP GBIC
•
The HHGE is not properly seated in the slot splitter.
Cisco CMTS Debugging Commands at the following URL:
http://www.cisco.com/en/US/docs/ios/cable/command/reference/cbl_21_debug.html
Cisco CMTS Error Messages at the following URL:
http://www.cisco.com/en/US/docs/cable/cmts/system/message/uberrmes.html
Cisco uBR10012 Universal Broadband Router Software Configuration Guide at the following URL:
http://www.cisco.com/en/US/docs/cable/cmts/ubr10012/configuration/guide/scg.html
Cisco Broadband Cable Command Reference Guide at the following URL:
http://www.cisco.com/en/US/docs/ios/cable/command/reference/cbl_book.html
"Obtaining
71.
OL-24972-01