Troubleshooting - Cisco UBR10012 Quick Start Manual

To format a flash memory disk:
Ensure that there is a flash memory disk in the PCMCIA Slot 0 or Slot 1 of the PRE.
Step 1
Enter the
Step 2
The following example shows the display after you enter the format disk0: command:
Router# format disk0:
All sectors will be erased, proceed? [confirm]
Enter volume id (up to 30 characters): MyNewdisk
Formatting sector 1
Format device slot0 completed
Router#
The flash memory disk is ready for use.

Troubleshooting

The following section provides troubleshooting tips and procedures that you can use to verify your
system setup.
Before You Call for Technical Assistance
If you are unable to solve the problem easily, contact a Cisco customer service representative for
assistance and further instructions. See the
Request" section on page
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Normal Startup Sequence
When you start up the router for the first time, observe the startup sequence described in the
On the Cisco uBR10012 Router" section on page
The LEDs indicate all system states in the startup sequence. By checking the state of the LEDs, you can
determine when and where the system failed in the startup sequence.
OL-24972-01
command at the privileged EXEC mode prompt to format the disk.
format diskn:
71. Provide the representative with the following information:
Date you received the router
Chassis serial number
Type of software and release number
Brief description of the problem you are having
Brief explanation of the steps you have taken to isolate and resolve the problem
Maintenance agreement or warranty information
"Obtaining Documentation and Submitting a Service
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Cisco uBR10012 Series Universal Broadband Router–Quick Start Guide
Troubleshooting
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