Parking A Call - Cisco SPA525G User Manual

Using Basic Phone Functions

Parking a Call

STEP 3

Parking a Call

STEP 1
STEP 2
STEP 3
STEP 1
STEP 2
STEP 3
STEP 1
STEP 2
Cisco SPA525G and Cisco SPA525G2 SIP IP Phone User Guide
Select the call from the list and press Dial again.
You can park a call on a designated line so that another person in your company
can pick up the call. The call is active until it is unparked or the caller hangs up.
Not all phone systems support call park. If this feature is not working, verify with
your phone administrator that it has been configured. This section describes the
default behavior.
To park a call:
While on an active call, press the Park button.
Enter a number to identify the park line and press Dial. The park line number does
not correspond with an actual phone extension number. You can pick any easily-
remembered number. The call is then parked on that line, and the caller hears "on
hold" music or messages.
You or another person must then "unpark" the call.
To unpark a call, you can either use the Unpark button (if you know the park line
number), or view a list of parked calls and unpark it from the list.
To unpark if you know the park line number:
Press the Unpark button.
Enter the number identifier of the park line (for example, the number that was
entered in Step 2 of "parking a call.")
Press Dial. The call is picked up on your phone.
To view a list of parked calls (and unpark from the list):
Press Setup.
Select Status.
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