If There Is A Serial Or Parallel Port Test Error - HP Vectra VEi7 Supplementary Manual

1 Troubleshooting Your PC

If There Is a Serial or Parallel Port Test Error

If There Is a Serial or Parallel Port Test Error
Problem Check that...
POST displays a port test The port is correctly
error. configured in the PC's Setup
program.
All connected devices are
correctly connected and
switched on.
The correct device drivers
are installed.
You may need to update your PC's Basic Input Output
System (BIOS).
If the PC still has a problem...
The system board is
working.
If the problem persists, contact HP Support or your authorized dealer
22
How
1 Switch the PC OFF then ON.
2 When the message Press F2 to Enter Setup
appears, press the F2 key.
3 Check the port is enabled and the correct setting
is selected under I/O Device Configuration in
the Advanced menu.
1 Switch off the PC.
2 Plug the cables into the correct connectors on
the back of the PC.
3 Switch on the PC and the external devices.
Refer to the device documentation.
Create a bootable floppy to update your PC's BIOS.
Refer to page 32.
Run DiagTools. Refer to page 10.
1 Disconnect the power cord.
2 Remove the PC's cover.
3 Replace the system board by a known working
board from the same model of PC.
4 Close the PC, reconnect the power cord and
check that the PC works.
5 If the port works, contact HP Support or your
authorized dealer for further troubleshooting
information.