If There Is A Floppy Disk Drive Test Error - HP Vectra VEi7 Supplementary Manual

If There Is a Floppy Disk Drive Test Error

Problem Check that...
Power-On-Self-Test The drive is correctly
displays floppy drive configured in the PC's
test error. Setup program. Refer to
page 35.
The drive cables are
correctly connected.
The drive cable is working.
The floppy is working.
If the drive still does not work...
You may need to update your PC's Basic Input Output
System (BIOS).
The drive is working.
The system board is
working.
Refer to page 35 for more information. If the problem persists, contact HP Support or your authorized dealer
How
1 Switch the PC OFF then ON.
2 When the message Press F2 to Enter Setup appears, press the F2
key.
3 Check the floppy disk drive is enabled.
1 Disconnect the power cord.
2 Remove the PC's cover.
3 Check the floppy drive cables are correctly connected (refer to chapter 2).
4 Close the PC then switch it on and check it works.
1 Disconnect the power cord.
2 Remove the PC's cover.
3 Replace the floppy drive cable by a known working cable from the same
model of PC.
4 Close the PC then switch it on and check it works.
Insert a known working floppy disk and see if it works.
Run DiagTools. Refer to page 10.
Create a bootable floppy to update your PC's BIOS. Refer to page 32.
1 Disconnect the power cord.
2 Remove the PC's cover.
3 Replace the floppy drive by a known working drive from the same model
of PC (refer to your PC's User's Guide).
4 Close the PC then switch it on and check it works.
5 If the drive works, replace the defective drive.
1 Disconnect the power cord.
2 Remove the PC's cover.
3 Replace the system board by a known working board from the same
model of PC (refer to your PC's User's Guide).
4 Close the PC, reconnect the power cord and check that the PC and drive
work.
1 Troubleshooting Your PC
If There Is a Floppy Disk Drive Test Error
19