Troubleshooting With Hp Hardware Diagnostics - HP Vectra VEi7 Supplementary Manual

NOTE
Where Can I Get
DiagTools?
Starting DiagTools
from the CD-ROM
1 Troubleshooting Your PC

Troubleshooting With HP Hardware Diagnostics

Troubleshooting With HP Hardware Diagnostics
HP strongly recommends you use the Hardware Diagnostics utility. It
provides the most effective means for troubleshooting the vast majority
of hardware problems.
DiagTools, the Hardware Diagnostics utility, helps you diagnose
hardware-related problems on HP PCs and PC Workstations.
It is a series of tools designed to help you:
Check the configuration of your system and verify that it is
•
functioning correctly.
Diagnose hardware-related problems.
•
Provide precise information to HP-dedicated Support Agents so that
•
they can solve any problems quickly and effectively.
For more information about this utility, refer to the Hardware
Diagnostics User's Guide, available on the HP web site in PDF (Adobe
Acrobat) format.
DiagTools is on the Diagnostics & Recovery CD-ROM that came with
your PC. You can also download the latest version of this utility from
HP's Web Site at
www.hp.com/go/vectrasupport
If you have the Diagnostics & Recovery CD-ROM (provided with your
PC) and a working CD-ROM drive:
1 Insert the PC's Diagnostics & Recovery CD-ROM into the CD-ROM
drive.
2 Restart the PC.
3 Enter the Setup program by pressing
Play O/S in the Main
Setup.
4 The PC will start (boot) from the CD-ROM and display a menu.
Select the option to run DiagTools.
5 Follow the onscreen instructions to carry out the diagnostic tests.
10
menu to No . Press
Esc
.
at startup, then set
F2
to save the settings and exit
Plug &