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See Chapter 1 for Quick Setup
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   Summary of Contents for HP Vectra VEi7

  • Page 1

    Corporate PCs See Chapter 1 for Quick Setup www.hp.com/go/vectrasupport...

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    Notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.

  • Page 3: Important Safety Information

    PC, or to HP so they can either be recycled or disposed of in a sound way. Returned used batteries will be accepted free of charge.

  • Page 4: Table Of Contents

    Contents 1 Setting Up and Using Your PC ......1 2 Basic Problem Solving ....... 13 3 Replacing Hardware Components .

  • Page 5: Setting Up And Using Your Pc

    Green Power On Status Light (Orange in Sleep Mode) Power On/Off Button Setting Up and Using Your PC This chapter provides information about setting up and using your PC. Hard Disk Activity Light Floppy Drive CD-ROM Drive...

  • Page 6: Unpacking Your Pc

    1 Setting Up and Using Your PC Unpacking Your PC Unpacking Your PC WARNING If you are in any doubt that you can lift the PC or monitor safely, do not try to move it without help Computer Typical monitor Mouse Keyboard Place the PC on a sturdy desk near to easily accessible power outlets,...

  • Page 7

    Connecting the Mouse, Keyboard, Monitor and Printer Connect the mouse, keyboard, monitor and printer to the back of the computer. The connectors are shaped to go in one way only. Mouse Keyboard USB is supported by: a) the latest version of Windows 95 (preloaded on some models); b) Windows 98. 1 Setting Up and Using Your PC Connecting the Mouse, Keyboard, Monitor and Printer 9-pin Serial Connector...

  • Page 8

    Connect the network cable to the RJ-45 UTP (Unshielded Twisted Pair) LAN connector. 10/100BT Connector HP provides drivers and installation information on non-HP network adapter boards. Refer to the section on HP’s Support LAN Card Ready web site at www.hp.com/go/vectrasupport...

  • Page 9: Connecting Multimedia Accessories

    1 Setting Up and Using Your PC Connecting Multimedia Accessories Connecting Multimedia Accessories WARNING Always turn the volume down before connecting headphones or speakers, to avoid discomfort from unexpected noise or static. Listening to loud sounds for prolonged periods of time may permanently damage your hearing. Before putting on headphones, place them around your neck and turn the volume down.

  • Page 10: Connecting The Power Cords

    1 Setting Up and Using Your PC Connecting the Power Cords Connecting the Power Cords WARNING For your safety, always connect the equipment to a grounded wall outlet. Always use a power cable with a properly grounded plug such as the one provided with this equipment or in compliance with your national regulations.

  • Page 11: Starting Your Pc For The First Time

    1 Turn on the monitor first, and then the PC. When the PC is switched on, the HP Logo is displayed. The PC performs a Power-On-Self Test (POST). If an error is detected during the Power-On-Self Test, the PC will automatically display the error.

  • Page 12: Using Power Management

    Power management enables you to reduce the PC’s overall power consumption by slowing down the PC’s activity when it is idle. HP Setup Program You can configure power management in the HP Setup program. Refer General Power Settings (To enter the PC’s Setup program, restart your PC and press start-up.)

  • Page 13: Software And Drivers

    Manageability Your PC is highly manageable. It comes preloaded with HP TopTools, a hardware management tool. For more information about TopTools, click on Programs HP DMI or www.hp.com/toptools. Software and Drivers In the “Software and Drivers” section of the HP support site www.hp.com/go/vectrasupport...

  • Page 14

    1 Setting Up and Using Your PC Additional Information and Help Information On HP’s Support Web Site The HP web site contains a wide range of information, including downloadable documentation, service and support options, and the latest versions of drivers and utilities.

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    Adobe’s web site ( Downloading The Troubleshooting and Upgrade Guide To download the Troubleshooting and Upgrade Guide, connect to the HP Vectra Support site at in the “Manuals” section, and then select your PC. 1 Setting Up and Using Your PC Additional Information and Help www.adobe.com...

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    1 Setting Up and Using Your PC Additional Information and Help English...

  • Page 17: Basic Problem Solving

    Using HP’s hardware diagnostics program, DiagTools • Frequently Asked Questions • What to do if you need more help • Hewlett-Packard’s Support and Information Services. • For more detailed information, refer to the Troubleshooting and Upgrade Guide, available on HP’s Web site at www.hp.com/go/vectrasupport...

  • Page 18: If Your Pc Does Not Start Properly

    Windows NT 4.0: Enter VGA mode when prompted during start-up, then reset the resolution. • Windows 95/98: Restart the PC. The HP screen is displayed. When you hear a beep, press F8 and then start the PC in safe mode. Double-click on the Display icon in your PC’s Control Panel then click on the Settings button.

  • Page 19

    Have you checked... Your Setup program settings. For more information on the Setup program, refer to the Troubleshooting and Upgrade Guide, available on the HP Web at www.hp.com/go/vectrasupport Plug the cable into the correct connector on the back of the PC.

  • Page 20: Hp Diagtools Hardware Diagnostics Utility

    • they can solve any problems quickly and effectively. For more information about this utility, refer to the Vectra Hardware Diagnostics User's Guide, available on the HP web site in PDF (Adobe Acrobat) format. Where Can I Get DiagTools is on the Diagnostics and Recovery CD-ROM that came DiagTools? with your PC.

  • Page 21: Frequently Asked Questions

    Q: Where can I get more information on installing accessories in my PC? A: The Troubleshooting and Upgrade Guide has detailed information on installing accessories and is available on HP’s support Web site at: www.hp.com/go/vectrasupport Q: How can I reinstall my PC’s operating system? A: Use the Diagnostics and Recovery CD-ROM provided with your PC.

  • Page 22

    Q: Where can I get information about the latest HP drivers? www.hp.com/go/vectrasupport Q: What do I do if I need a second serial port? A: HP can provide as an accessory an add-on card to add a second serial port. English...

  • Page 23: Need More Help

    Some Troubleshooting Tips: Restart your PC and see if the problem recurs. • Run HP DiagTools. You can create a hardware profile of your PC • (Support Ticket) that can be faxed or mailed to support. See page 16 for information on using DiagTools.

  • Page 24: Collecting Information On Your Pc Before Contacting Support

    2 Basic Problem Solving Hewlett-Packard Support and Information Services Hewlett-Packard Support and Information Services You can learn more about HP service and support from the support Web site: www.hp.com/go/vectrasupport. Collecting Information on Your PC Before Contacting Support Note down some of the information mentioned below. This will help HP...

  • Page 25: Replacing Hardware Components

    Replacing Hardware Components This chapter provides information about replacing hardware components. For information about upgrading your PC and installing accessories, refer to the Troubleshooting and Upgrade Guide, available on HP’s web site at Power Supply Hard Disk Drive CD-ROM Drive...

  • Page 26: Before Starting

    3 Replacing Hardware Components Before Starting Before Starting Read this section before replacing any components. WARNING For your safety, never remove the PC’s cover without first removing the power cord from the power outlet, and any connection to a telecommunication network.

  • Page 27: Removing And Replacing The Cover And Front Panel

    Removing and Replacing the Cover and Front Panel Removing the Cover Before removing the cover, switch off the monitor and PC, disconnect all power cords and any telecommunication cables. If necessary, unlock the cover at the rear of the PC. 1 Undo the three thumb screws at the back of the PC and remove the cover by sliding it towards you by about 2 cm (0.8 inches) and then lifting it off.

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    3 Replacing Hardware Components Removing and Replacing the Cover and Front Panel Replacing the Cover Before replacing the cover, ensure that all internal cables are properly connected and safely routed. 1 If necessary, replace the front panel. To do this, insert the three plastic tabs into the holes in the front of the PC chassis and snap the panel in place.

  • Page 29: Removing The Airflow Guide

    Removing the Airflow Guide (Some Vectra VEi 8 Models only) NOTE Only some Vectra VEi 8 PC models have an airflow guide. 1 Remove the PC’s cover (described in this chapter). 2 Grip the part of the airflow guide directly above the processor on both sides and pull it gently upwards until the retaining tabs are freed.

  • Page 30: Replacing A Memory Module

    3 Replacing Hardware Components Replacing a Memory Module Replacing a Memory Module Location of Main Memory (modules can be installed in either slot) VEi 7 models VEi 8 models CAUTION Hold the memory module at the edges to avoid damage by static electricity.

  • Page 31: Replacing An Accessory Board

    3 Replacing Hardware Components Replacing an Accessory Board Replacing an Accessory Board 1 Remove the computer’s cover (described in this chapter). 2 Remove the screw that holds the old board in place. 3 Hold the old board firmly and carefully pull it out. 4 Aligning the new board carefully, slide it into position, then press it firmly into the slot and tighten the retaining screw.

  • Page 32: Which Drive Connectors To Use

    3 Replacing Hardware Components Which Drive Connectors to Use Which Drive Connectors to Use Internal drives, such as hard disk drives, DVD drives, and CD-ROM drives, must be connected to data and/or power cables. When replacing these drives, ensure you use the correct data and power connectors. Master (boot) Hard Disk Drive Master (boot)

  • Page 33: Replacing The Hard Disk Drive

    For information on recovering the contents of your hard disk drive, or adding a second hard drive, refer to the Troubleshooting and Upgrade Guide, available on HP’s web site at www.hp.com/go/vectrasupport 1 Remove the computer’s cover (described in this chapter).

  • Page 34

    3 Replacing Hardware Components Replacing the CD-ROM, CD-RW, or DVD Drive Replacing the CD-ROM, CD-RW, or DVD Drive WARNING To avoid electrical shock and harm to your eyes by laser, do not open the laser module. The laser module should be serviced by service personnel only. Do not attempt to make any adjustment to the laser unit.

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    3 Replacing Hardware Components Replacing the CD-ROM, CD-RW, or DVD Drive 4 Slide the new drive into the bay and replace the screws. 5 Attach all connectors. 6 Replace the PC’s front panel and cover (described in this chapter). English...

  • Page 36: Replacing The Floppy Drive

    3 Replacing Hardware Components Replacing the Floppy Drive Replacing the Floppy Drive 1 Remove the PC’s cover (described in this chapter). 2 Remove the hard drive’s connectors. 3 Remove the floppy drive’s connectors. 4 Remove the three retaining screws from the drive tray, then slide the tray back (by about 3 cm) until it can be lifted out.

  • Page 37

    5 Undo the three screws on the sides of the drive tray and remove the old floppy drive. 6 Slide the new floppy drive into the drive tray (with the correct orientation) and tighten the screws. 7 Replace the drive tray and tighten the three retaining screws. 8 Attach the connectors to the new floppy drive and the hard disk drive.

  • Page 38

    Replacing the Celeron Processor (VEi 7 models) NOTE HP does not support processor upgrades. This information is provided to help you replace a defective unit with a processor provided by HP support services. 1 Remove the computer’s cover (described in this chapter).

  • Page 39

    You can order more heat interface. For the correct part number, consult the Service Handbook, downloadable from the “Manuals” section of www.hp.com/go/vectrasupport 7 Replace the cover (described in this chapter). NOTE If you replace your processor or system board, you may need to update your BIOS.

  • Page 40

    Replacing the Pentium Processor (VEi 8 models) NOTE HP does not support processor upgrades. This information is provided to help you replace a defective unit with a processor provided by HP support services. 1 Remove the PC’s cover (described in this chapter).

  • Page 41

    If you change your processor or system board, you may need to update your BIOS. The latest BIOS for your PC and instructions on updating the BIOS are available from: 3 Replacing Hardware Components Replacing the Pentium Processor (VEi 8 models) Processor frequency jumper (provided with certain processors only) www.hp.com/go/vectrasupport English...

  • Page 42: Replacing The System Board

    Replacing the System Board Replacing the System Board NOTE HP does not support system board upgrades. This information is provided to help you replace a defective unit with a system board provided by HP support services. 1 Remove the computer’s cover (described in this chapter).

  • Page 43

    If you change your processor or system board, you may need to update your BIOS. The latest BIOS for your PC and instructions on updating the BIOS are available from: 3 Replacing Hardware Components Replacing the System Board www.hp.com/go/vectrasupport English...

  • Page 44: Replacing The Power Supply

    NOTE HP does not support power supply upgrades. This information is provided to help you replace a defective unit with a power supply provided by HP support services. 1 Remove the computer’s cover (described in this chapter).

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    3 Replacing Hardware Components Replacing the Power Supply 6 Replace the three screws to secure the power supply. 7 Reconnect all internal power supply connectors. 8 Replace the cover (described in this chapter). English...

  • Page 46

    3 Replacing Hardware Components Replacing the Power Supply English...

  • Page 47: Working In Comfort

    Thank you for selecting HP computing equipment. To optimize your comfort and productivity, it is important that you set up your work area correctly and use your HP equipment properly. With that in mind, we have developed some set-up and use recommendations for you to...

  • Page 48

    RSI given in this chapter, you may also consult the online version of Working in Comfort preloaded on the hard disk of the your HP computing equipment, or visit HP’s Working in Comfort web site at:...

  • Page 49

    Typically, the earlier a problem is diagnosed and treated, the easier it is to resolve. Preparing Your Work When using HP computing equipment, it is important that your work Environment environment contribute to your comfort and productivity. Your Chair...

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    4 Working in Comfort • A curved seat edge. finished in a “waterfall” edge. • An adjustable back support backward tilt. It is important that the backrest correctly supports the lower part, or lumbar curve, of the back. • A freely rotating swivel •...

  • Page 51

    • Overall avoid fatigue. Setting Up Your HP Make sure that all the elements of your HP computer system—monitor, Computing Equipment document holder, keyboard, mice and other input devices, and headphones and speakers—are optimally arranged and adjusted to meet your personal requirements.

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    The top of your monitor screen should be at or slightly below eye • level. Most HP monitors come with a tilt-and-swivel feature that makes it easy to adjust the screen position. To avoid obscuring your view, the screen should be positioned •...

  • Page 53

    Monitor Use When viewing your monitor, your head should not be tilted more • Specifications than 15 degrees forward. You should not have to look up more than 5 degrees above horizontal • or down more than 30 degrees below horizontal for normal work tasks, such as typing or reading.

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    Because HP keyboards vary in depth, you'll want to be sure that your • work surface or keyboard tray has sufficient room to accommodate your model.

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    When using your HP keyboard, remember it takes very little pressure • or force from your fingers to activate the keys. Improper typing style—the use of too much force—can place unnecessary stress on the tendons and muscles in your hands, wrists, and forearms.

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    4 Working in Comfort If you use your thumb to rotate the ball on a trackball or spaceball, • keep it in a relaxed, natural shape, and maintain a neutral posture in your hand, wrist and forearm. Hold the mouse gently by draping your fingers over it. Keep your •...

  • Page 57

    General • Work Surface Height or both, to position the work surface at approximately elbow height. • Work Surface Arrangement is within easy reach. For example, if you are primarily using the keyboard, place it directly in front of you, not to the side. If you are primarily using the mouse, place it in front of your hand or arm.

  • Page 58

    Information Sources listed in the online version of Working in Comfort, preloaded on the hard disk of your HP computing equipment. English - If after adjusting your chair you cannot rest your feet...

  • Page 59: Index

    11 replacing, 29 hardware conflict, 17 hardware problems diagnosing, 16 HP Setup program, 15 HP Support and Information Services, HP Web site, 10 I/O addresses used by your PC, 11 IDE connectors, 28 information finding additional, 9...

  • Page 60

    11 software downloading, 9 initializing, 7 license agreement, 7 starting your PC, 7 stopping the PC, 8 support HP, 20 system board replacing, 38 technical information, 11 TopTools, 9 troubleshooting basic, 13 Frequently Asked Questions, 17 more detailed, 11...

  • Page 61: Regulatory Information And Warranty

    Regulatory Information and Warranty...

  • Page 62: Regulatory Information

    Manufacturer’s Address: 5 Avenue Raymond Chanas 38053 Grenoble Cedex 09 FRANCE Declares that the product: Product Name: Personal Computer Model Number: HP VECTRA VEi 7 DT/XXX Conforms to the following Product Specifications: SAFETY International: Europe: CISPR 22:1993 / GB9254-1988 / EN 55022:1994 Class B...

  • Page 63

    Remplacer uniquement avec une pile du même type ou d’un type équivalent recommandé par HP. La pile de cet ordinateur est une pile au lithium qui ne contient pas de métaux lourds, néanmoins, afin de protéger l’environnement, il ne faut pas la jeter dans les ordures ménagères mais la rendre au magasin ou vous l’avez achetée, ou revendeur où...

  • Page 64

    HP can also take your old PC back for recycling when it reaches the end of its useful life. HP has a product take-back program in several countries. The collected equipment is sent to one of HP’s recycling facilities in Europe or the USA.

  • Page 65

    If, during the product warranty period, HP is unable, within a reasonable time, to repair or replace your product to a condition as warranted, you will be entitled to a refund (in the amount of the product purchase price) upon prompt return of the product to your authorized HP dealer or other HP designate.

  • Page 66

    PRODUCT RECOVERY CD-ROM. If your computer was shipped with a product recovery CD-ROM: (i) The product recovery CD-ROM and/or support utility software may only be used for restoring the hard disk of the HP computer with which the product recovery CD-ROM was originally provided.(ii) The use of any operating system software by Microsoft contained in any such product recovery CD-ROM shall be governed by the Microsoft End User License Agreement (EULA).

  • Page 67

    HP product and HP software are used properly. Except as expressly provided above, HP does not warrant that any HP software will operate uninterrupted or error-free. If HP receives notice of a defect in an HP software product during the software product’s warranty period, HP will, at its option and according to the specified warranty: 1.

  • Page 68

    Hewlett-Packard Year 2000 Warranty Subject to all of the terms and limitations of the HP Limited Warranty Statement provided with this HP Product, HP warrants that this HP Product will be able to accurately process date data (including, but not limited to,...

  • Page 69: Physical Characteristics

    Physical Characteristics For more information, refer to the PC’s data sheet in the library on HP’s web site www.hp.com/desktop. Characteristic Weight (excl. display and keyboard) Dimensions Footprint Storage temperature Storage humidity Operating temperature Operating humidity Power supply Power Consumption Power Consumption (Windows NT 4.0, Windows 95 and Windows 98)

  • Page 70

    Setting Up and Using Your PC Troubleshooting and Support This manual Basic Problem Solving (Summary information only) Troubleshooting and Upgrade Guide for this PC www.hp.com/go/vectrasupport/ Reference Operating System Online Help Start Help Contents in Windows 95 and Windows NT 4.0 Operating System User’s Guide...

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Vectra vei8

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