Table Of Contents - HP Vectra VEi7 Supplementary Manual

Contents
1 Troubleshooting Your PC
Troubleshooting With HP Hardware Diagnostics . . . . . . . . . . . . . . . 10
Getting Online Support for Troubleshooting . . . . . . . . . . . . . . . . . . . 12
Documentation For Your PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Troubleshooting Orientation Table . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
If There Is No Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
If There is a Beep Code During Boot (VEi 7 models only). . . . . . . . 15
If Your Monitor Is Not Working Properly . . . . . . . . . . . . . . . . . . . . . . 16
If There Is a Memory Test Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
If There Is a Keyboard or Mouse Test Error . . . . . . . . . . . . . . . . . . . 18
If There Is a Floppy Disk Drive Test Error . . . . . . . . . . . . . . . . . . . . . 19
If There Is a Hard Disk, DVD or CD-ROM Test Error . . . . . . . . . . . . 20
If There Is a CMOS Test Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
If There Is a Serial or Parallel Port Test Error . . . . . . . . . . . . . . . . . . 22
Other Configuration Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
If You Cannot Turn Off Your PC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
If You Have Forgotten Your Password . . . . . . . . . . . . . . . . . . . . . . . . 25
If the Wake on LAN Feature Does Not Work . . . . . . . . . . . . . . . . . . . 26
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