Hewlett Packard Support and Information Services
HP Support Services
HP Support Services
Hewlett-Packard provides a three-year hardware warranty which
includes on-site service during the first year after purchase, and a return
service during the second and third years after purchase. This warranty
coverage will apply from the nearest HP or HP-authorized service outlet.
HP telephone support for your Workstation is available during the first
year of your hardware warranty. This service will also provide technical
assistance with the basic configuration and setup of your Workstation
and for the bundled or pre-loaded operating system.
Lifeline Telephone support is available during the second and third years
of hardware warranty, via the Lifeline program, which is a fee-based
service.
HP does NOT provide support for Workstations configured as network
servers. We recommend HP NetServers for your network server
requirements.
Your HP-authorized reseller offers various service contracts which can be
tailored to your particular support needs.
Chapter 5
115