Obtaining Parts Warranty Service; Hp Telephone Support Services - HP Workstation x1100 Getting Started Manual

warranty and regulatory information
hp hardware warranty
reconstruction of lost or altered files, data, or programs.
The customer must provide: access to the product; adequate working space and
facilities within a reasonable distance of the product; access to and use of all
information and facilities determined necessary by HP to service the product;
and operating supplies and consumables such as the customer would use during
normal operation.
A representative of the customer must be present at all times. The customer
must state if the product is being used in an environment which poses a potential
health hazard to repair personnel; HP or the servicing dealer may require that
the product be maintained by customer personnel under direct HP or dealer
supervision.

obtaining parts warranty service

When parts warranty service applies, the customer may be required to run
HP-supplied diagnostic programs before a replacement part will be dispatched.
The customer must be prepared to supply proof of purchase.
The customer shall return some defective parts upon HP demand. In that case,
HP will prepay shipping charges for parts returned to the HP parts service
center.

hp telephone support services

HP free telephone support for your Workstation is available during the first year
from date of purchase. This service will also provide technical assistance with the
basic configuration and setup of your HP Workstation and for the bundled or
pre-loaded operating system.
HP does NOT provide telephone support for Workstations configured as network
servers. We recommend HP NetServers for your network server requirements.
(Rev. 17/03/98
Appendix A 65