Problems With Fiery Scan; Problems With Fiery Webtools - Canon ColorPASS-Z5000 Printing Manual

C
C-7 Troubleshooting
If this happens:
Fiery Scan main window does
not appear after launching.
If this happens:
You cannot connect to
Fiery WebTools, or it takes a
long time to connect.

Problems with Fiery Scan

• Check to see if the TWAIN module(s) installed by Adobe Photoshop are located in the
correct folder. If not, reinstall Adobe Photoshop software.

Problems with Fiery WebTools

• Check with the administrator to make sure Web Services are enabled in ColorPASS
Setup.
• Make sure you have the correct IP address or DNS name for the ColorPASS.
Check with the administrator or print a Configuration page from the ColorPASS
Control Panel.
• Clear the history (Microsoft Internet Explorer).
Try this:
Try this: