Appendix C: Troubleshooting; Maintaining Optimal System Performance; C-1 Troubleshooting - Canon ColorPASS-Z5000 Printing Manual

C

C-1 Troubleshooting

Appendix C:
Troubleshooting
This appendix provides troubleshooting tips.

Maintaining optimal system performance

The ColorPASS does not require maintenance. Beyond the routine requirements of
servicing and maintaining the copier and replenishing consumables, there are a few
things you can do to improve the overall performance of your system:
• Reduce unnecessary two-way communication.
If users notice that the server is frequently too busy to receive jobs, it may be because
several users are running utilities that are updated often. Large numbers of remote
users running Fiery Downloader or the Fiery WebTools may have a significant effect
on ColorPASS performance.
• Schedule the printing workload by checking job ticket information before printing.
Print jobs with the same output and paper specifications together to minimize paper
changes. Also, print routine jobs while you prepare to print jobs with special
instructions or special media.
• Reduce unnecessary server connections at the Command WorkStation.
If you use a second or third ColorPASS on an occasional basis, performance will be
improved if you log off when you are not using it.
• Avoid printing with the server "Disk full" warning.
If you see this warning, delete jobs from the Queues window that have been held for
a long time and are not likely to be needed. Avoid this condition by deleting old jobs
on a regular basis. The date associated with a job is the original date it was sent.