Canon MultiPASS C560 User Manual page 305

Message Error Code
BUSY/NO SIGNAL
(Continued)
CALLING
CARTRIDGE
JAMMED
Chapter 8
Cause
The other party is not using a G3
machine.
The touch tone/rotary pulse setting
on your unit is incorrect.
The receiving fax machine did not
answer within 55 seconds.
— The unit is calling the other party's
fax machine.
— The cartridge holder cannot move.
This is normally due to a paper
jam.
Action
Contact the other party and ask them
to send or receive the document using
a G3 machine.
Set your unit to the setting that
matches your telephone line. (See the
MultiPASS Desktop Manager Software
Guide or the Stand-alone Fax Manual.)
Contact the other party and have
them check their fax machine. You can
try to send the document manually
(see page 5-12). For an international
call, add pauses to the registered
number (see page 5-37).
If you want to cancel the transmission,
press the button.
Stop
Clear the paper jam or whatever is
obstructing the cartridge holder and
then press the Resume button. Do
not attempt to move the cartridge
holder manually.
Troubleshooting 8-10