Getting Help From Canon - Canon MultiPASS C560 User Manual

Getting Help From Canon

Canon Computer Systems, Inc. offers a full range of customer technical support* options
including:
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24-hour, 7-day-a-week, toll-free automated support for troubleshooting issues on most
current products (1-800-423-2366)
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Speak to a technician free of service charge (currently Monday — Friday 8:00 a.m. to 10:00
p.m. and Saturday 12:00 p.m. to 6:00 p.m. EST, excluding holidays) for products still under
warranty** (1-757-413-2848)
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Speak to a technician (currently $24.99 per call) during holidays and days/hours not listed
above regarding urgent product questions or for products no longer under warranty
(1-800-423-2366)
Or for a charge of $2.50 per minute, to a maximum of $25.00 per call (1-900-246-1200)
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To find out about all Canon products and accessories, to download the latest drivers, and
to explore all your technical support options incuding e-mail support, visit the Canon
Computer Systems, Inc. Web site (www.ccsi.canon.com)
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24-hour, toll-free Fax Retrieval System (1-800-526-4345)
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To download the latest drivers using your modem, 24-hour Bulletin Board Service
(1-757-420-2000)
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Within Canada, 24 hours a day, 7 days a week* (1-800-263-1121)
* Support program specifics subject to change without notice.
** Refer to individual product information for warranty details.
Chapter 1 Introduction 1-14