You Cannot Operate The Remote Control - Canon REALiS WUX10 Mark II User Manual

Troubleshooting
Cause
The lamp has exploded (or it is
defective).
The operating temperature is inap-
propriate.
Other reasons

■You cannot operate the remote control.

Cause
Batteries are not installed properly
or they have run out.
You are operating the remote con-
trol from the outside of the remote
control operating range.
There is an obstacle between the
projector and the remote control.
You are operating the remote con-
trol under an inappropriate operat-
ing environment.
The channel setting of the remote
control does not match with the
setting of the projector.
The key lock function is prohibiting
the remote control operation.
Countermeasure
Check whether the lamp has exploded.
If the lamp has exploded, replace the lamp according to
"Lamp Handling Precautions" on page 17. Check the lamp
by replacing it with a spare lamp if you have one. (P17,
P125, P126)
Check whether the operating temperature is 5 to 35°C. (P19)
If you use the projector at 2300 meters or higher above sea
level, contact your dealer.
The projector may be damaged. Contact your dealer.
Countermeasure
Check whether batteries are installed correctly. If batteries
are installed correctly, replace them with new batteries. (P30)
Check whether you are operating the remote control within
the remote control operating range. (P30)
Remove the obstacle between the infrared remote receiver
of the projector and the remote control or point the remote
control to an obstacle-free path.
Check whether the infrared remote receiver of the projector
is exposed to direct sunlight or strong light of lighting appa-
ratus. (P30)
Check whether the channel setting of the remote control has
been changed. You can check the [Remote control] setting
in the [System settings] menu. (P97)
Check whether [Key lock] is enabled to disable the remote
control operation.
In the System settings menu, set [Key lock] to [Off]. (P97)
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