Canon MG2100 Series On-Screen Manual page 595

Paper Is Jammed inside the Machine
If the edge of paper is jammed near the paper output slot, pull the edge of paper to the position
where you can hold it with your hands.
5.
Pull the paper slowly not to tear it, then pull the paper out.
6.
Make sure that all the jammed paper is removed.
If the paper is torn, a piece of paper may remain inside the machine. Check the following and
remove the piece of paper if it remains.
Does the piece of paper remain under the FINE cartridge holder?
Does the little piece of paper remain inside the machine?
Does the piece of paper remain in the right side or the left side space (A) inside the machine?
7.
Close the paper output cover, then reload the paper.
All print jobs in the queue are canceled. Reprint if necessary.
Note
If the message about paper jam is displayed on the computer screen or an error code is
displayed on the LED when you resume printing after removing all the jammed paper, a piece
of paper may remain inside the machine. In this case, confirm that no piece of paper remains
inside the machine.
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