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Advertisement

MG2900 series

Online Manual

Read Me First
Useful Functions Available on the Machine
Overview of the Machine
Printing
Copying
Scanning
Troubleshooting
English

Advertisement

Table of Contents

   Summary of Contents for Canon MG2900 Series

  • Page 1: Online Manual

    MG2900 series Online Manual Read Me First Useful Functions Available on the Machine Overview of the Machine Printing Copying Scanning Troubleshooting English...
  • Page 2: Table Of Contents

    Troubleshooting Canon Inkjet Cloud Printing Center........
  • Page 3 Safety Guide............81 Safety Precautions.
  • Page 4 When Printing Becomes Faint or Colors Are Incorrect........133 Maintenance Procedure.
  • Page 5 Canon IJ Network Tool Menus........
  • Page 6 Opening the Canon IJ Printer Utility........
  • Page 7 Delete the Unnecessary Canon IJ Printer from the Printer List..... . . 293 Before Installing the Printer Driver..........294 Installing the Printer Driver.
  • Page 8 Useful Information on Scanning............382 Adjusting Cropping Frames in the Image Stitch Window.
  • Page 9 Paper Is Smudged/Printed Surface Is Scratched........429 Back of the Paper Is Smudged.
  • Page 10 Support Code List (When Paper Is Jammed)........472 1300.
  • Page 11 6900..............509 6901.
  • Page 12: Read Me First

    In addition, Canon may suspend or stop the disclosure of this guide due to unavoidable reasons. Canon shall not be liable for any damage suffered by customers as a result of changes in or deletion of information in this guide, or suspension/stoppage of disclosure of this guide.
  • Page 13: Symbols Used In This Document

    Symbols Used in This Document Warning Instructions that, if ignored, could result in death or serious personal injury caused by incorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or material damage caused by incorrect operation of the equipment.
  • Page 14: Trademarks And Licenses

    • Photo Rag is a trademark of Hahnemühle FineArt GmbH. • Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc. Note • The formal name of Windows Vista is Microsoft Windows Vista operating system.
  • Page 15 1. Definitions. "License" shall mean the terms and conditions for use, reproduction, and distribution as defined by Sections 1 through 9 of this document. "Licensor" shall mean the copyright owner or entity authorized by the copyright owner that is granting the License.
  • Page 16 their Contribution(s) with the Work to which such Contribution(s) was submitted. If You institute patent litigation against any entity (including a cross-claim or counterclaim in a lawsuit) alleging that the Work or a Contribution incorporated within the Work constitutes direct or contributory patent infringement, then any patent licenses granted to You under this License for that Work shall terminate as of the date such litigation is filed.
  • Page 17 goodwill, work stoppage, computer failure or malfunction, or any and all other commercial damages or losses), even if such Contributor has been advised of the possibility of such damages. 9. Accepting Warranty or Additional Liability. While redistributing the Work or Derivative Works thereof, You may choose to offer, and charge a fee for, acceptance of support, warranty, indemnity, or other liability obligations and/or rights consistent with this License.
  • Page 18: Search Tips

    Enter keywords in the search window and click (Search). You can search for target pages in this guide. Search Tips You can search for target pages by entering keywords in the search window. Note • The displayed screen may vary. •...
  • Page 19 Note • The displayed screen varies depending on your product. • Searching for Application Functions Enter your application's name and a keyword for the function you want to learn about Example: When you want to learn how to print collages with My Image Garden Enter "My Image Garden collage"...
  • Page 20: Notes On Operation Explanations

    Notes on Operation Explanations In this guide, most of the operations are described based on the windows displayed when OS X Mavericks v10.9 is used.
  • Page 21: Useful Functions Available On The Machine

    Useful Functions Available on the Machine Connect Wirelessly with Ease in "Access Point Mode" Print Photos Easily Using My Image Garden Download a Variety of Content Materials Print Items with Easy-PhotoPrint+ (Web Application) Connection Methods Available on the Machine Notice for Web Service Printing Use PIXMA Cloud Link Printing with Google Cloud Print Checking Printer Information...
  • Page 22: Connect Wirelessly With Ease In "access Point Mode

    Connect Wirelessly with Ease in "Access Point Mode" The machine supports "access point mode" in which you can connect to the machine wirelessly from a computer or smartphone even in an environment without an access point or wireless LAN router. Switch to "access point mode"...
  • Page 23: Print Photos Easily Using My Image Garden

    Print Photos Easily Using My Image Garden Organize Images Easily In My Image Garden, you can register the names of people and events to photos. You can organize photos easily as you can display them not only by folder but also by calendar, event, and person.
  • Page 24 Place Photos Automatically Delightful items are created easily as the selected photos are placed automatically according to the theme. Other Various Functions My Image Garden has many other useful functions. Refer to "What You Can Do with My Image Garden" for details.
  • Page 25: Download A Variety Of Content Materials

    PREMIUM Contents can be downloaded easily via My Image Garden. Downloaded PREMIUM Contents can be printed directly with My Image Garden. To download PREMIUM Contents, make sure that genuine Canon ink tanks/ink cartridges are installed for all colors on a supported printer.
  • Page 26: Print Items With Easy-photoprint+ (web Application)

    Print Items with Easy-PhotoPrint+ (Web Application) You can easily create and print personalized items such as calendars and collages, anytime and anywhere, by simply accessing Easy-PhotoPrint+ on the web from a computer or tablet. By using Easy-PhotoPrint+, you can create items in the latest environment without going through the trouble of installation.
  • Page 27: Connection Methods Available On The Machine

    Connection Methods Available on the Machine The following connection methods are available on the machine. Wireless Connection With an access point Without an access point USB Connection Wireless Connection There are two methods for connecting the printer to your device (such as a smartphone). One method is to connect using an access point, and the other method is to connect without using an access point.
  • Page 28: Usb Connection

    Connection without Using an Access Point • Connect the printer and a device without using an access point. Connect a device and the printer directly using the printer's access point mode function. • When establishing a connection in access point mode, Internet connection may become unavailable. In that case, web services for the printer cannot be used.
  • Page 29: Connection Without Using An Access Point (windows Xp)

    Connection without Using an Access Point (Windows XP) Restrictions (Appears in a new window) 1. Hold down the Wi-Fi button (A) on the printer until the Alarm lamp (B) flashes 3 times, then release the Wi-Fi button after the third flash. The printer's access point mode will be enabled.
  • Page 30 5. Enter the network key, then click Connect. 6. When connection is complete, click Back until the screen below appears. Proceed with the setup.
  • Page 31: Restrictions

    Restrictions When connecting another device while a device (such as a smartphone) is already connected to the printer, connect it using the same connection method as the connected device. If you connect using a different connection method, the connection to the device in use will be disabled. Connection Using a Wired Network cannot be performed on printers that do not support a wired connection.
  • Page 32 • When connecting a device and the printer in access point mode, Internet connection may become unavailable. In that case, web services for the printer cannot be used. • In access point mode, you can connect up to five devices at the same time. If you try to connect a sixth device while five devices are already connected, an error will appear.
  • Page 33: Notice For Web Service Printing

    Canon shall not be held responsible for any damages resulting from such actions. • In no event shall Canon be liable for any damages whatsoever resulting from the use of the web services.
  • Page 34 When printing downloaded template forms: 1. The copyright of each material (photos, illustrations, logos, or documents: hereinafter referred to as "the materials") provided on the web template printing service belongs to their respective owners. Issues pertaining to Rights of Publicity may arise regarding the use of any of people or characters displayed on the web template printing service.
  • Page 35: Use Pixma Cloud Link

    Use PIXMA Cloud Link By using PIXMA Cloud Link, you can connect your printer to a cloud service, such as CANON iMAGE GATEWAY, Evernote, or Twitter, and use the following functions from your printer or from the web browser on your smartphone, tablet, or computer.
  • Page 36: Using Pixma Cloud Link From Your Smartphone, Tablet, Or Computer

    Using PIXMA Cloud Link from Your Smartphone, Tablet, or Computer Before Using Canon Inkjet Cloud Printing Center Preparations Before Using Canon Inkjet Cloud Printing Center Using Canon Inkjet Cloud Printing Center Adding a Printer Troubleshooting Canon Inkjet Cloud Printing Center...
  • Page 37: Before Using Canon Inkjet Cloud Printing Center

    Before Using Canon Inkjet Cloud Printing Center Canon Inkjet Cloud Printing Center is a service that links with the cloud function of the printer and allows you to perform operations such as registering and managing apps from your smartphone or tablet device, and checking the print status, print error, and ink status of the printer.
  • Page 38: Requirements For Canon Inkjet Cloud Printing Center Operation

    Mac OS X v10.6-OS X Mavericks v10.9 Safari 5.1, 6, 7 * When you use Internet Explorer 8, the web pages may not display correctly. Canon recommends that you upgrade to Internet Explorer 9 or later, or use another browser.
  • Page 39 • In an in-house network environment, the 5222 port must be released. For confirmation instructions, contact the network administrator.
  • Page 40: Preparations Before Using Canon Inkjet Cloud Printing Center

    Preparations Before Using Canon Inkjet Cloud Printing Center To use the Canon Inkjet Cloud Printing Center, you need to follow the steps described below and register the user information. 1. Check that the printer is connected to the Internet Important •...
  • Page 41 • When you access the service from Remote UI, the Printer registration ID is entered automatically. 7. When an e-mail with the subject "Information on Canon Inkjet Cloud Printing Center" is sent to the e-mail address that you entered, select the URL 8.
  • Page 42 9. In the user information entry screen, enter your Password, and select Next Enter your password for logging in to the Canon Inkjet Cloud Printing Center.
  • Page 43 Important • There are character restrictions for the Password, as shown below. • The password needs to be between 8 and 32 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[\]^_`{|}~). (Alphabets are case-sensitive) 10. Enter the User name Enter the name that identifies the user. Important •...
  • Page 44 11. Specify the Time zone setting, and select Next Select your region on the list. If you cannot find your region on the list, select the one closest to your region. Apply daylight saving time This appears only when there is a daylight saving time in the Time zone that you selected. Select whether or not to apply the daylight saving time.
  • Page 45 The registration is complete. A registration completion message is displayed. When you select the OK button in the message, the login screen is displayed. Enter the registered e-mail address and password, and log in to the Canon Inkjet Cloud Printing Center. Using Canon Inkjet Cloud Printing Center...
  • Page 46: Canon Inkjet Cloud Printing Center Window

    Canon Inkjet Cloud Printing Center window This section describes the Canon Inkjet Cloud Printing Center screens that are displayed on your smartphone, tablet device, or computer. Description of the Login screen Description of the Main screen Description of the Login screen This section provides the description of the Login screen of Canon Inkjet Cloud Printing Center.
  • Page 47: Description Of The Main Screen

    This displays the descriptions of this service. Description of the Main screen When you log in to the Canon Inkjet Cloud Printing Center, the Main screen appears. With this service, the functions available to Standard user of the printer are different from those available to the printer Administrator.
  • Page 48 For general users, the Select printer screen appears. Mng. printer screen (Select printer screen) From the Mng. printer screen (Select printer screen), you can check*and update* printer information registered to the Canon Inkjet Cloud Printing Center, change printer names, delete printers,...
  • Page 49 When transferring the ownership of the printer, select Clear the information saved on the printer. • Add printers Select this to add printers to be used in the Canon Inkjet Cloud Printing Center. Note • Up to 16 printers are guaranteed to operate for each e-mail address.
  • Page 50 Manage users screen From the Manage users screen, you can check user information registered to the Canon Inkjet Cloud Printing Center, delete users, users, and change the Administrator and Standard user settings. • User deletion Select the check box of the user to be deleted, and select Delete.
  • Page 51 • Sort This displays the screen to sort registered apps. You can use the buttons to change the display order of apps. When you finish sorting, press the Done button to confirm the order. • Latest notices* This displays the latest notices. The symbol indicates that there is a new unread notice.
  • Page 52 • Help/legal notices* The description of the Canon Inkjet Cloud Printing Center screen and various reminders are displayed. • Log out* This opens the Log out screen of the Canon Inkjet Cloud Printing Center. (4) Display area The display changes based on the menu you select.
  • Page 53 On the Search apps screen, the apps that you can register by using the Canon Inkjet Cloud Printing Center are displayed by category. ◦ When you select , the details of the app are displayed. When you select , you can choose to register or unregister the app.
  • Page 54: If You Are Using A Pc

    : Can be used with genuine Canon ink. • Properties* This screen displays the status of the printer that is currently selected. You can check how much ink is remaining or details about an error that occurred. You can also access the ink purchasing site and the Online Manual.
  • Page 55 When you select the Mng. printer (Select printer) button, the Mng. printer (Select printer) screen appears. From the Mng. printer screen (Select printer screen), you can check*and update* printer information registered to the Canon Inkjet Cloud Printing Center, change printer names, delete printers,...
  • Page 56 When transferring the ownership of the printer, select Clear the information saved on the printer. • Add printers Select this to add printers to be used in the Canon Inkjet Cloud Printing Center. Note • Up to 16 printers are guaranteed to operate for each e-mail address.
  • Page 57 Set the Destination printer and the Source printer. Then select OK. (2) Manage users button When you select the Manage users button, the Manage users screen appears. From the Manage users screen, you can check user information registered to the Canon Inkjet Cloud Printing Center, delete users, users, and change the Administrator and Standard user settings.
  • Page 58 The Registered screen lists registered apps. You can check the information of these apps or deregister them. On the Search apps screen, the apps that you can register by using the Canon Inkjet Cloud Printing Center are displayed by category.
  • Page 59 • Description of displayed icons : Cannot be used because it is not yet released, not available in your region, or does not support your model. : Can be used with genuine Canon ink. • Properties* This screen displays the status of the printer that is currently selected.
  • Page 60 (5) Notices area This displays the latest notice. Nothing is displayed in this area if there is no notice. When you select Notice list, you can display up to 40 items. (6) Information area This display other information, including the privacy statement and other companies' licensing information.
  • Page 62: Using Canon Inkjet Cloud Printing Center

    Using Canon Inkjet Cloud Printing Center When the user registration is completed, you can log in to the Canon Inkjet Cloud Printing Center and use the service. 1. From your PC, smartphone, or tablet, access the service login URL (http://cs.c-ij.com/) 2.
  • Page 63 • This is available if you are using a smartphone or tablet. Note • You can use CANON iMAGE GATEWAY to print jpg and jpeg file formats. 1. On the Main screen, select the app to be used 2. Enter the information according to the instructions on the authentication screen, and then select Log in 3.
  • Page 64 4. In the displayed image list, select the image that you want to print, and then select Next 5. Make the necessary print settings, and then select Print...
  • Page 65 6. A print job completion message appears, and printing starts To continue printing, select Continue, and perform the operation from Step 3. To end the printing, select Apps. The screen returns to the apps list screen. Important • If a print job is not printed within 24 hours after the print job is issued, the print job will expire and cannot be printed.
  • Page 66: Adding A Printer

    Adding a Printer With one account, you can use the Canon Inkjet Cloud Printing Center services on multiple printers. The procedure for adding a printer is as follows: 1. From the browser on your smartphone, tablet, or computer, access the authentication site 2.
  • Page 67 • When you access the service from Remote UI, the Printer registration ID is entered automatically. 5. Enter the Password for the account you obtained beforehand, and select OK Printer addition is completed. If a printer added message is not displayed, follow the instructions on the displayed screen. Troubleshooting Canon Inkjet Cloud Printing Center...
  • Page 68: Troubleshooting Canon Inkjet Cloud Printing Center

    If the information is still not updated, then check that the product is connected to the Internet. If you do not receive the registration e-mail You may have entered a different e-mail address during the user registration of Canon Inkjet Cloud Printing Center.
  • Page 69 If you are unable to log in correctly even after entering the correct password in iOS or Mac If you are using iOS or Mac, and the password contains the ¥ symbol, enter a backslash instead. For instructions on entering a backslash, see the OS help.
  • Page 70: Printing With Google Cloud Print

    Printing with Google Cloud Print The printer is compatible with Google Cloud Print™ (Google Cloud Print is a service provided by Google Inc.). By using Google Cloud Print, you can print from anywhere with applications or services supporting Google Cloud Print. Preparations for Printing with Google Cloud Print Printing from Computer or Smartphone with Google Cloud Print Important...
  • Page 71: Preparations For Printing With Google Cloud Print

    Preparations for Printing with Google Cloud Print To print with Google Cloud Print, you need to get Google account and register the printer with Google Cloud Print in advance. Getting Google Account If you already have Google account, register the printer. Registering the Printer with Google Cloud Print Getting Google Account First, get your Google account in order to register the printer with Google Cloud Print.
  • Page 72 Remote UI startup 3. Select Google Cloud Print setup -> Register with Google Cloud Print Note • If you have already registered the printer with Google Cloud Print, the confirmation message to re-register the printer is displayed. 4. When the confirmation screen to register the printer is displayed, select Yes 5.
  • Page 73: Printing From Computer Or Smartphone With Google Cloud Print

    Printing from Computer or Smartphone with Google Cloud Print When you send print data with Google Cloud Print, the printer receives the print data and prints it automatically if the printer is turned on. When printing from a smartphone, tablet, computer, or other external device by using Google Cloud Print, load paper into the printer in advance.
  • Page 74 • Depending on the device sending the print data, you may not select the print settings when sending the print data with Google Cloud Print.
  • Page 75: Checking Printer Information

    You can use your smartphone, tablet, or computer to check the Printer status and execute utility functions from apps such as Canon Inkjet Print Utility and PIXMA Printing Solutions. You can also use the convenient web services presented by Canon.
  • Page 76 Printer status This function displays printer information such as the remaining ink amount, the status, and detailed error information. You can also connect to the ink purchase site or support page, and use Web Services. Utilities This function allows you to set and execute the printer utility functions such as cleaning. Google Cloud Print setup This function allows you to register this printer to Google Cloud Print or delete the printer.
  • Page 77: Online Storage Integration Function

    Online Storage Integration Function The printer can integrate with online storage services such as Evernote. Integration with Online Notetaking Service "Evernote" If an Evernote client application is installed on your computer, you can import scanned images into the application and upload them to the Evernote server. The uploaded images can be browsed from other computers, smartphones, etc.
  • Page 78: Print Easily From A Smartphone Or Tablet With Pixma Printing Solutions

    Print Easily from a Smartphone or Tablet with PIXMA Printing Solutions Use PIXMA Printing Solutions to easily print photos saved on a smartphone or tablet wirelessly. You can also receive scanned data (PDF or JPEG) directly on a smartphone or tablet without using a computer.
  • Page 79: Printing With Windows Rt

    When the connection is complete, the Canon Inkjet Print Utility software, which allows you to specify detailed print settings, is downloaded automatically. By using Canon Inkjet Print Utility, you can check the Printer status and specify detailed print settings. (The available functions will differ depending on your usage environment and connection method.)
  • Page 80: Overview Of The Machine

    Overview of the Machine Safety Guide Safety Precautions Regulatory and Safety Information Main Components and Basic Operations Main Components About the Power Supply of the Machine Loading Paper / Originals Loading Paper Loading Originals Replacing a FINE Cartridge Replacing a FINE Cartridge Checking the Ink Status from Your Computer Checking the Ink Status Maintenance...
  • Page 81: Safety Guide

    Safety Guide Safety Precautions Regulatory and Safety Information...
  • Page 82: Safety Precautions

    Safety Precautions Choosing a location • Do not install the machine in a location that is unstable or subject to excessive vibration. • Do not install the machine in locations that are very humid or dusty, in direct sunlight, outdoors, or close to a heating source.
  • Page 83: Regulatory And Safety Information

    20cm between the radiator and persons body (excluding extremities: hands, wrists, feet and ankles) and must not be colocated or operated with any other antenna or transmitter. Canon U.S.A., Inc. One Canon Park Melville, New York 11747...
  • Page 84: Users In Canada

    For more information about where you can drop off your waste equipment for recycling, please contact your local city office, waste authority, approved WEEE scheme or your household waste disposal service. For more information regarding return and recycling of WEEE products, please visit www.canon- europe.com/weee.
  • Page 85: Environmental Information

    If you wish to set a longer Activation Time or would like to completely deactivate the Power Save Mode, please consider that this device may then only switch to a lower energy level after a longer period of time or not at all. Canon does not recommend extending the Activation Times from the optimum ones set as default.
  • Page 86: Energy Star

    ® Energy Star ® The Energy Star programme is a voluntary scheme to promote the development and purchase of energy efficient models, which help to minimise environmental impact. ® Products which meet the stringent requirements of the Energy Star programme for both environmental ®...
  • Page 87: Main Components And Basic Operations

    Main Components and Basic Operations Main Components About the Power Supply of the Machine...
  • Page 88: Main Components

    Main Components Front View Rear View Inside View Operation Panel...
  • Page 89: Front View

    Front View (1) document cover Open to load an original on the platen glass. (2) paper support Open to load paper in the rear tray. (3) paper guide Align with the left side of the paper stack. (4) rear tray Load paper here.
  • Page 90 (8) operation panel Use to change the settings of the machine or to operate it. Operation Panel (9) platen glass Load an original here.
  • Page 91: Rear View

    Rear View (1) power cord connector Plug in the supplied power cord. (2) USB port Plug in the USB cable to connect the machine with a computer. Important • Do not touch the metal casing. • Do not plug in or unplug the USB cable while the machine is printing or scanning originals with the computer.
  • Page 92: Inside View

    Inside View (1) FINE cartridge (ink cartridges) A replaceable cartridge that integrates print head and ink tank. (2) FINE cartridge holder Install the FINE cartridge. The color FINE cartridge should be installed into the left slot and the black FINE cartridge should be installed into the right slot.
  • Page 93: Operation Panel

    Operation Panel * All lamps on the operation panel are shown lit in the figure below for explanatory purposes. (1) ON button Turns the power on or off. Before turning on the power, make sure that the document cover is closed. Turning the Machine On and Off (2) ON lamp Lights after flashing when the power is turned on.
  • Page 94 (5) Alarm lamp Lights or flashes when an error occurs. When performing machine maintenance or machine settings, options can be selected according to the number of flashes. (6) ink lamps Light or flash when ink runs out, etc. The upper lamp indicates the black FINE cartridge status, the lower lamp the color FINE cartridge status.
  • Page 95: About The Power Supply Of The Machine

    About the Power Supply of the Machine Confirming that the Power Is On Turning the Machine On and Off Notice for the Power Plug/Power Cord Notice for Unplugging the Power Cord...
  • Page 96: Confirming That The Power Is On

    Confirming that the Power Is On The ON lamp is lit when the machine is turned on. Note • It may take a while for the machine to start printing immediately after you turn on the machine.
  • Page 97: Turning The Machine On And Off

    Turning the Machine On and Off Turning on the machine 1. Press the ON button to turn on the machine. The ON lamp flashes and then remains lit. Confirming that the Power Is On Note • It may take a while for the machine to start printing immediately after you turn on the machine. •...
  • Page 98 Note • You can set the machine to automatically turn off when no operations are performed or no print jobs are sent to the machine for a certain interval. This is the default setting. For details on the auto power off feature, see below. From the machine Turning on/off the Machine Automatically From the computer...
  • Page 99: Notice For The Power Plug/power Cord

    Notice for the Power Plug/Power Cord Unplug the power cord once a month to confirm that the power plug/power cord does not have anything unusual described below. • The power plug/power cord is hot. • The power plug/power cord is rusty. •...
  • Page 100: Notice For Unplugging The Power Cord

    Notice for Unplugging the Power Cord To unplug the power cord, follow the procedure below. Important • When you unplug the power cord, press the ON button, then confirm that the ON lamp is off. Unplugging the power cord while the ON lamp is lit or flashing may cause drying or clogging of the print head and print quality may be reduced.
  • Page 101: Loading Paper / Originals

    Loading Paper / Originals Loading Paper Loading Originals...
  • Page 102: Loading Paper

    Loading Paper Loading Plain Paper / Photo Paper Loading Envelopes Media Types You Can Use Media Types You Cannot Use Printing Area...
  • Page 103: Loading Plain Paper / Photo Paper

    • If you cut plain paper into small size such as 4" x 6" (10 x 15 cm) or 5" x 7" (13 x 18 cm) to perform trial print, it can cause paper jams. Note • We recommend Canon genuine photo paper for printing photos. For details on the Canon genuine paper, see Media Types You Can Use.
  • Page 104 3. Slide the paper guide (A) to the left, and load the paper against the far right of the rear tray WITH THE PRINT SIDE FACING YOU. 4. Slide the paper guide (A) to align it with the paper stack. Do not slide the paper guide too hard against the paper.
  • Page 105 Note • The machine may make operating noise when feeding paper. • After loading paper, select the size and type of the loaded paper on the print settings screen of the printer driver.
  • Page 106: Loading Envelopes

    Loading Envelopes You can load Envelope DL and Envelope Com 10. The address is automatically rotated and printed according to the envelope's direction by specifying with the printer driver properly. Important • Printing of envelopes from a digital camera is not supported. •...
  • Page 107 3. Slide the paper guide (A) to the left, and load the envelopes against the far right of the rear tray WITH THE PRINT SIDE FACING YOU. The folded flap of the envelope will be faced up on the left side. Up to 5 envelopes can be loaded at once.
  • Page 108 Note • Do not load envelopes higher than the load limit mark (D). Note • The machine may make operating noise when feeding envelopes. • After loading envelopes, select the size and type of the loaded envelopes on the print settings screen of the printer driver.
  • Page 109: Media Types You Can Use

    Canon genuine paper, access our website. Note • You may not be able to purchase some Canon genuine papers depending on the country or region of purchase. Paper is not sold in the US by Model Number. Purchase paper by name.
  • Page 110: Paper Weight

    • 17 to 28 lb (64 to 105 g /m ) (plain paper except for Canon genuine paper) Do not use heavier or lighter paper (except for Canon genuine paper), as it could jam in the machine. Notes on Storing Paper •...
  • Page 111: Paper Load Limit

    Approx. 10 sheets (10 sheets: Legal) Envelopes 5 envelopes Canon Genuine Papers Note • We recommend that you remove the previously printed sheet from the paper output tray before continuously printing to avoid blurs and discoloration. Paper for printing photos: Media Name <Model No.>...
  • Page 112: Media Types You Cannot Use

    • Paper that is too thin (weighing less than 17 lb (64 g /m • Paper that is too thick (plain paper weighing more than 28 lb (105 g /m ), except for Canon genuine paper) • Paper thinner than a postcard, including plain paper or notepad paper cut to a small size (when printing on paper smaller than A5) •...
  • Page 113: Printing Area

    Printing Area Printing Area Other Sizes than Letter, Legal, Envelopes Letter, Legal Envelopes...
  • Page 114: Printing Area

    Recommended printing area : Canon recommends that you print within this area. Printable area : The area where it is possible to print. However, printing in this area can affect the print...
  • Page 115: Other Sizes Than Letter, Legal, Envelopes

    Other Sizes than Letter, Legal, Envelopes Size Printable Area (width x height) 5.56 x 7.49 inches (141.2 x 190.3 mm) 8.00 x 10.92 inches (203.2 x 277.3 mm) 6.90 x 9.34 inches (175.2 x 237.3 mm) 4" x 6" (10 x 15 cm) 3.73 x 5.22 inches (94.8 x 132.7 mm) 5"...
  • Page 116: Letter, Legal

    Letter, Legal Size Printable Area (width x height) Letter 8.00 x 10.22 inches (203.2 x 259.7 mm) Legal 8.00 x 13.22 inches (203.2 x 335.9 mm) Recommended printing area (A) 1.24 inches (31.6 mm) (B) 1.15 inches (29.2 mm) Printable area (C) 0.12 inch (3.0 mm) (D) 0.66 inch (16.7 mm) (E) 0.25 inch (6.4 mm)
  • Page 117: Envelopes

    Envelopes Size Recommended Printing Area (width x height) Envelope DL 3.88 x 7.06 inches (98.8 x 179.5 mm) Envelope Com 10 3.68 x 7.90 inches (93.5 x 200.8 mm) Recommended printing area (A) 0.31 inch (8.0 mm) (B) 1.28 inches (32.5 mm) (C) 0.22 inch (5.6 mm) (D) 0.22 inch (5.6 mm)
  • Page 118: Loading Originals

    Loading Originals Loading Originals on the Platen Glass Originals You Can Load...
  • Page 119: Loading Originals On The Platen Glass

    Loading Originals on the Platen Glass 1. Load an original on the platen glass. 1. Open the document cover. Important • Do not place any object on the document cover. It will fall into the rear tray when the document cover is opened and cause the machine to malfunction.
  • Page 120 Important • After loading the original on the platen glass, be sure to close the document cover before starting to copy or scan.
  • Page 121: Originals You Can Load

    Originals You Can Load Item Details Types of originals - Text document, magazine, or newspaper - Printed photo, postcard, business card, or disc (BD/DVD/CD, etc.) Size (width x height) Max. 8.5 x 11.7 inches (216 x 297 mm)
  • Page 122: Replacing A Fine Cartridge

    Replacing a FINE Cartridge Replacing a FINE Cartridge Checking the Ink Status...
  • Page 123: Replacing A Fine Cartridge

    Replacing a FINE Cartridge When remaining ink cautions or errors occur, the ink lamps and the Alarm lamp will flash to inform you of the error. Count the number of flashes and take appropriate action. If an Error Occurs Replacing Procedure When you need to replace a FINE cartridge, follow the procedure below.
  • Page 124 Useful Information about Ink 1. Make sure that the power is turned on. 2. Retract the paper output tray and the output tray extension. 3. Open the cover. 4. The FINE cartridge holder moves to the replacement position. Caution • Do not hold the FINE cartridge holder to stop or move it forcibly. Do not touch the FINE cartridge holder until it stops completely.
  • Page 125 Important • Handle the FINE cartridge carefully to avoid staining of clothing or the surrounding area. • Discard the empty FINE cartridge according to the local laws and regulations regarding disposal of consumables. 6. Prepare a new FINE cartridge. 1. Take a new FINE cartridge out of its package and remove the protective tape (C) gently. Important •...
  • Page 126 7. Install the FINE cartridge. 1. Insert the new FINE cartridge at a slant into the FINE cartridge holder. The color FINE cartridge should be installed into the left slot and the black FINE cartridge should be installed into the right slot. Important •...
  • Page 127 Important • Check if the FINE cartridge is installed correctly.
  • Page 128 • The machine cannot print unless both the color FINE cartridge and black FINE cartridge are installed. Be sure to install both cartridges. 8. Close the cover. Note • If the Alarm lamp lights or flashes after the cover is closed, take appropriate action. If an Error Occurs •...
  • Page 129: Checking The Ink Status From Your Computer

    You can check the remaining ink level and the FINE cartridge types for your model. 1. Select Ink Level Information from the pop-up menu on the Canon IJ Printer Utility An illustration of the ink types and their status is displayed.
  • Page 130: Checking The Ink Status

    Checking the Ink Status Checking the Ink Status with the Ink Lamps on the Operation Panel You can also check the ink status on the computer screen. Checking the Ink Status from Your Computer...
  • Page 131: Checking The Ink Status With The Ink Lamps On The Operation Panel

    Checking the Ink Status with the Ink Lamps on the Operation Panel Note • The ink level detector is mounted on the machine to detect the remaining ink level. The machine considers as ink is full when a new FINE cartridge is installed, and then starts to detect a remaining ink level.
  • Page 132: Maintenance

    Maintenance When Printing Becomes Faint or Colors Are Incorrect Performing Maintenance from a Computer Cleaning the Machine...
  • Page 133: When Printing Becomes Faint Or Colors Are Incorrect

    When Printing Becomes Faint or Colors Are Incorrect Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Cleaning the Print Head Deeply Aligning the Print Head...
  • Page 134: Maintenance Procedure

    Maintenance Procedure If print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misaligned printed ruled lines), perform the maintenance procedure below. Important • Do not rinse or wipe the FINE cartridge. This can cause trouble with the FINE cartridge. Note •...
  • Page 135 Cleaning the Print Heads from Your Computer After cleaning the print head, print and examine the nozzle check pattern: Step1 If the problem is not resolved after performing from step 1 to step 3 twice: Clean the print head deeply. Step4 From the machine Cleaning the Print Head Deeply...
  • Page 136: Printing The Nozzle Check Pattern

    Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle. Note • If the remaining ink level is low, the nozzle check pattern will not be printed correctly. Replace the FINE cartridge whose ink is low.
  • Page 137: Examining The Nozzle Check Pattern

    Examining the Nozzle Check Pattern Examine the nozzle check pattern, and clean the print head if necessary. 1. Check if there are missing lines in the pattern (A) or horizontal white streaks in the pattern (B). (C) Number of sheets printed so far If there are missing lines in the pattern (A): Cleaning the print head is required.
  • Page 138: Cleaning The Print Head

    Cleaning the Print Head Clean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head consumes ink, so clean the print head only when necessary. 1.
  • Page 139: Cleaning The Print Head Deeply

    Cleaning the Print Head Deeply If print quality does not improve by the standard cleaning of the print head, clean the print head deeply. Cleaning the print head deeply consumes more ink than the standard cleaning of the print head, so clean the print head deeply only when necessary.
  • Page 140: Aligning The Print Head

    Aligning the Print Head If printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Note • If the remaining ink level is low, the print head alignment sheet will not be printed correctly. Replace the FINE cartridge whose ink is low.
  • Page 141 • If the print head alignment sheet was not printed correctly, press the Stop button, then redo this procedure from the beginning. 5. Scan the print head alignment sheet to adjust the print head position. 1. Load the print head alignment sheet on the platen glass. Load the print head alignment sheet WITH THE PRINTED SIDE FACING DOWN and align the mark the bottom right corner of the sheet with the alignment mark 2.
  • Page 142: Performing Maintenance From A Computer

    Performing Maintenance from a Computer Cleaning the Print Heads from Your Computer Cleaning Inside the Printer Cleaning the Paper Feed Rollers from Your Computer Use Your Computer to Print a Nozzle Check Pattern Aligning the Print Head Aligning the Print Head Position Automatically from Your Computer Aligning the Print Head Position from Your Computer Checking the Ink Status from Your Computer...
  • Page 143: Cleaning The Print Heads From Your Computer

    The procedure for cleaning the print head is as follows: Cleaning 1. Select Cleaning from the pop-up menu on the Canon IJ Printer Utility 2. Click the Cleaning icon When the dialog opens, select the ink group for which cleaning is to be performed.
  • Page 144 When the dialog opens, select the ink group for which deep cleaning is to be performed. Click to display the items you need to check before performing deep cleaning. 3. Execute deep cleaning Make sure that the printer is on and then click OK. Click OK when the confirmation message appears.
  • Page 145: Cleaning Inside The Printer

    The procedure for performing bottom plate cleaning is as follows: Bottom Plate Cleaning 1. Select Cleaning from the pop-up menu on the Canon IJ Printer Utility 2. Click the Bottom Plate Cleaning icon The dialog opens. Load paper...
  • Page 146: Cleaning The Paper Feed Rollers From Your Computer

    1. Prepare the printer Remove all sheets of paper from the rear tray. 2. Select Cleaning from the pop-up menu on the Canon IJ Printer Utility 3. Click the Roller Cleaning icon The confirmation message appears. 4. Execute paper feed roller cleaning Make sure that the printer is on and then click OK.
  • Page 147: Use Your Computer To Print A Nozzle Check Pattern

    Print the pattern if printing becomes faint, or if a specific color fails to print. The procedure for printing a nozzle check pattern is as follows: Nozzle Check 1. Select Test Print from the pop-up menu on the Canon IJ Printer Utility 2. Click the Nozzle Check icon The confirmation message appears. Click to display the items that you need to check before printing the nozzle check pattern.
  • Page 148: Aligning The Print Head

    Aligning the Print Head When you perform head position adjustment, errors in the print head adjustment position are corrected and conditions such as color and line streaking are improved. If the print results appear uneven because of line shifts or other conditions, adjust the position of the print head.
  • Page 149: Aligning The Print Head Position From Your Computer

    The procedure for performing manual print head alignment is as follows: Print Head Alignment 1. Select Custom Settings from the pop-up menu on the Canon IJ Printer Utility 2. Switch head alignment to manual Check the Align heads manually check box.
  • Page 150 Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical streaks. (A) Least noticeable vertical streaks (B) Most noticeable vertical streaks • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal stripes.
  • Page 151 Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical streaks. (A) Least noticeable vertical streaks (B) Most noticeable vertical streaks 11. Confirm the displayed message and click OK The third pattern is printed. Important •...
  • Page 152 Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal stripes. (A) Least noticeable horizontal stripes (B) Most noticeable horizontal stripes Note • After head alignment is completed, you can print and check the current setting. To do so, click the Print Head Alignment icon and when the message is displayed, click Print Alignment Value.
  • Page 153: Aligning The Print Head Position Automatically From Your Computer

    The procedure for performing automatic print head alignment is as follows: Print Head Alignment 1. Select Test Print from the pop-up menu on the Canon IJ Printer Utility 2. Click the Print Head Alignment icon A message is displayed. 3. Load paper in the printer Load one sheet of A4 size or Letter size plain paper into the rear tray.
  • Page 154: Cleaning The Machine

    Cleaning the Machine Cleaning the Exterior of the Machine Cleaning the Platen Glass and Document Cover Cleaning the Paper Feed Roller Cleaning the Inside of the Machine (Bottom Plate Cleaning)
  • Page 155: Cleaning The Exterior Of The Machine

    Cleaning the Exterior of the Machine Be sure to use a soft and dry cloth such as eyeglasses cleaning cloth and wipe off dirt on the surface gently. Smooth out wrinkles on the cloth if necessary before cleaning. Important • Be sure to turn off the power and unplug the power cord before cleaning the machine. •...
  • Page 156: Cleaning The Platen Glass And Document Cover

    Cleaning the Platen Glass and Document Cover Important • Be sure to turn off the power and unplug the power cord before cleaning the machine. • Do not use tissue paper, paper towels, rough-textured cloth, or similar materials for cleaning so as not to scratch the surface.
  • Page 157: Cleaning The Paper Feed Roller

    Cleaning the Paper Feed Roller If the paper feed rollers are dirty or paper powder is attached to it, paper may not be fed properly. In this case, clean the paper feed rollers. Cleaning will wear out the paper feed rollers, so perform this only when necessary.
  • Page 158: Cleaning The Inside Of The Machine (bottom Plate Cleaning)

    Cleaning the Inside of the Machine (Bottom Plate Cleaning) Remove stains from the inside of the machine. If the inside of the machine becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly. You need to prepare: a sheet of A4 or Letter-sized plain paper* * Be sure to use a new piece of paper.
  • Page 159 Important • Be sure to turn off the power and unplug the power cord before cleaning the machine.
  • Page 160: Changing The Machine Settings

    Changing the Machine Settings Changing Machine Settings from Your Computer Changing the Machine Settings Using the Operation Panel Initializing the Machine Settings Disabling the Wireless LAN Function of the Machine...
  • Page 161: Changing Machine Settings From Your Computer

    Changing Machine Settings from Your Computer Checking the Ink Status from Your Computer Registering a Changed Printing Profile Setting the Ink Cartridge to be Used Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode...
  • Page 162 You can check the remaining ink level and the FINE cartridge types for your model. 1. Select Ink Level Information from the pop-up menu on the Canon IJ Printer Utility An illustration of the ink types and their status is displayed.
  • Page 163: Registering A Changed Printing Profile

    Registering a Changed Printing Profile You can name and register the printing profile you made in the Print Dialog. The registered printing profile can be called up from Presets to be used. You can also delete the unnecessary printing profile. The procedure for registering a printing profile is as follows: Registering a Printing Profile 1.
  • Page 164: Deleting Unnecessary Printing Profile

    Deleting Unnecessary Printing Profile 1. Select the printing profile to be deleted • If you are using OS X Mavericks v10.9, OS X Mountain Lion v10.8, or OS X Lion v10.7 In the print dialog, select Show Presets... in the Presets section. Then in the dialog that appears, select the name of the printing profile to be deleted.
  • Page 165: Setting The Ink Cartridge To Be Used

    The procedure for specifying the FINE cartridge is as follows: 1. Select Ink Cartridge Settings from the pop-up menu on the Canon IJ Printer Utility 2. Select the FINE cartridge to be used Select the FINE cartridge you use for printing, and click Apply.
  • Page 166: Managing The Printer Power

    The Power Off function turns off the printer. When you use this function, you will not be able to turn the printer on from the printer driver. 1. Select Power Settings from the pop-up menu on the Canon IJ Printer Utility 2. Execute power off Click Power Off, and when the confirmation message appears, click OK.
  • Page 167 Important • If you connect this printer to a network and use it, you can set Auto Power Off but the power will not be turned off automatically.
  • Page 168: Reducing The Printer Noise

    The procedure for using the quiet mode is as follows: 1. Select Quiet Settings from the pop-up menu on the Canon IJ Printer Utility Note • If the computer is unable to communicate with the printer, a message may be displayed because the computer cannot access the function information that was set on the printer.
  • Page 169 3. Apply the settings Make sure that the printer is on and click Apply. Click OK when the confirmation message appears. The settings are enabled hereafter. Note • The effects of the quiet mode may be less depending on the print quality settings.
  • Page 170: Changing The Printer Operation Mode

    Reducing the ink drying wait time speeds up printing. Align heads manually Usually, the Print Head Alignment function of Test Print on the pop-up menu in the Canon IJ Printer Utility is set to automatic head alignment, but you can change it to manual head alignment.
  • Page 171: Changing The Machine Settings Using The Operation Panel

    Changing the Machine Settings Using the Operation Panel About Quiet setting Turning on/off the Machine Automatically Using the Machine with the Access Point Mode...
  • Page 172: About Quiet Setting

    About Quiet setting Enables this function on the machine if you want to reduce the operating noise, such as when printing at night. Follow the procedure below to perform setting. Make sure that the machine is turned on. 2. Press and hold the Stop button until the Alarm lamp flashes 9 times. 3.
  • Page 173: Turning On/off The Machine Automatically

    Turning on/off the Machine Automatically You can enable the machine to turn on/off automatically considering the environment Turning on the Machine Automatically Turning off the Machine Automatically Turning on the Machine Automatically You can enable the machine to turn on automatically when you perform printing or scanning operations from the computer.
  • Page 174: Using The Machine With The Access Point Mode

    Using the Machine with the Access Point Mode By using the machine as an access point in an environment that does not have wireless LAN router or access point, or by using the machine as an access point temporarily in an environment that has wireless LAN router or access point, you can connect the machine to an external device such as a computer or a smartphone and print/scan from them.
  • Page 175: How To Terminate The Access Point Mode

    1. Connect an external device such as a computer or a smartphone to the machine via wireless LAN. Perform wireless LAN settings with your external device, then assign the access point name specified for the machine as a destination. Note •...
  • Page 176 Password Serial number of the machine Note • To confirm the MAC address of the machine, print out the network setting information. Printing Out Network Setting Information • You can change the security setting and the password using IJ Network Tool. If you change the access point mode setting of the machine, also change the access point setting of the external device such as a computer or a smartphone.
  • Page 177: Initializing The Machine Settings

    Initializing the Machine Settings You can initialize the machine settings. Important • When using the machine over wireless LAN, note that initialization erases all network settings on the machine, and printing operation from a computer over network may become impossible. To use the printer over network, perform setup according to the instructions on our website.
  • Page 178: Disabling The Wireless Lan Function Of The Machine

    Disabling the Wireless LAN Function of the Machine Follow the procedure below to disable the wireless LAN. Make sure that the machine is turned on. 2. Press and hold the Stop button until the Alarm lamp flashes 18 times. 3. Release the Stop button. 4.
  • Page 179: Information About Network Connection

    Information about Network Connection Useful Information about Network Connection...
  • Page 180: Useful Information About Network Connection

    Useful Information about Network Connection Default Values Set at Factory (Network) Connecting the Machine to the Computer Using a USB Cable When Detecting the Printers Have the Same Name Connecting to Other Computer with LAN/Changing the Connection Method from USB to LAN Printing Out Network Setting Information...
  • Page 181: Default Values Set At Factory (network)

    Enable Enable/disable WSD (WSD settings) Enable Timeout setting (WSD settings) 1 minute Enable/disable Bonjour (Bonjour settings) Enable Service name (Bonjour settings) Canon MG2900 series LPR protocol setting Enable PictBridge communication Enable Wireless LAN DRX Enable (* The default value in this item varies by the machine.)
  • Page 182: Connecting The Machine To The Computer Using A Usb Cable

    Connecting the Machine to the Computer Using a USB Cable Connect the machine and the computer using a USB cable as the illustration below. The USB port is located on the rear of the machine.
  • Page 183: When Detecting The Printers Have The Same Name

    When Detecting the Printers Have the Same Name When the printer is detected, you may see multiple printers of the same name on the detection result screen. The printer names on the screen are displayed with the MAC address added at the end of the names or displayed as the printer name specified by Bonjour.
  • Page 184: Connecting To Other Computer With Lan/changing The Connection Method From Usb To Lan

    Connecting to Other Computer with LAN/Changing the Connection Method from USB to LAN To add the computer connecting the machine with LAN or to change the connection method between the machine and the computer from USB to LAN, perform setup according to the instructions on our website. Connecting to Other Computer with LAN To add the computer connecting the machine with LAN, perform setup according to the instructions on our website.
  • Page 185: Printing Out Network Setting Information

    Printing Out Network Setting Information You can print out the current network settings of the machine. Important • This print out contains valuable information about your computer. Handle it with care. Make sure that the printer is turned on. Load a sheet of A4 or Letter-sized plain paper. 3.
  • Page 186 IPv6 Default Gateway *2 Default Gateway (IPv6) XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Subnet Prefix Length *2 Subnet Prefix Length IPsec *3 IPsec setting Active Security Protocol *3 Method of the Security Protocol ESP/ESP & AH/AH WPS PIN CODE WPS PIN code XXXXXXXX Wireless LAN DRX Discontinuous reception Enable/Disable (wireless LAN)
  • Page 187: About Network Communication

    About Network Communication Changing and Confirming Network Settings Appendix for Network Communication...
  • Page 188: Changing And Confirming Network Settings

    Changing and Confirming Network Settings IJ Network Tool Canon IJ Network Tool Screen Canon IJ Network Tool Menus Changing the Settings in the Wireless LAN Sheet Changing the WEP Detailed Settings Changing the WPA/WPA2 Detailed Settings Changing the Settings in the Wired LAN Sheet...
  • Page 189: Ij Network Tool

    • Do not print when IJ Network Tool is running. • If the firewall function of your security software is turned on, a message may appear warning that Canon software is attempting to access the network. If the warning message appears, set the security software to always allow access.
  • Page 190: Canon Ij Network Tool Screen

    Canon IJ Network Tool Screen This section describes the items displayed on the Canon IJ Network Tool screen. 1. Utilities Modifies the settings of the machine. Select to change the network name (SSID) settings. Setup Sets up the machine. If you setup the machine from scratch, connect your computer and the machine with a USB cable.
  • Page 191 4. Configuration... Enabled when Utilities is selected. Click to display the Configuration screen to configure settings of the selected printer. Note • This item has the same function as Configuration... in the Settings menu.
  • Page 192: Canon Ij Network Tool Menus

    • If the printer is being used from another computer, a screen is displayed informing you of this condition. Note • This item has the same function as Update in the Canon IJ Network Tool screen. Network Information Displays the Network Information screen to confirm the network settings of the printer.
  • Page 193 Set up printer's wireless LAN... You can change the access point mode settings. Perform settings following the message on the screen. If you change the Encryption Method: setting and the Password: setting, on the Set up printer's wireless LAN screen, the changed settings are applied to the printer settings. Note •...
  • Page 194: Changing The Settings In The Wireless Lan Sheet

    Changing the Settings in the Wireless LAN Sheet To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the machine after modifying the settings.
  • Page 195 Access point mode Connects external wireless communication devices (e.g. computers, smartphones, or tablets) to the printer using it as an access point. Note • When Access point mode is displayed on Network Type:, you cannot change the settings on the Wireless LAN sheet or the Admin Password sheet. •...
  • Page 196 The security has been strengthened more than WEP. If a network key has not been set, the Authentication Type Confirmation screen is displayed automatically. To change network key settings before, click Configuration... to display the WPA/WPA2 Details screen. Changing the WPA/WPA2 Detailed Settings 5.
  • Page 197 Note • Signal strength is displayed as follows. : Good : Fair : Poor • Type of encryption is displayed as follows. Blank: No encryption WEP: WEP is set WPA/WPA2: WPA/WPA2 is set 2. Refresh Click to update the list of access points when your target access point is not detected. If the target access point is set to a closed network (the stealth mode), click Cancel to return to the previous screen and enter the network name (SSID) in Network (SSID).
  • Page 198: Changing The Wep Detailed Settings

    Changing the WEP Detailed Settings Note • This screen is not available depending on the printer you are using. To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the machine after modifying the settings.
  • Page 199 Hexadecimal (Hex) 10 digits 26 digits 2. Key Length: Select either 64 bit or 128 bit. 3. Key Format: Select either ASCII or Hex. 4. Key ID: Select the Key ID (index) set to the access point. Note • When the printer is connected to an AirPort Base Station via a LAN: When the printer is connected to an AirPort Base Station via a LAN, confirm the settings in Wireless Security of AirPort Utility.
  • Page 200: Changing The Wpa/wpa2 Detailed Settings

    Changing the WPA/WPA2 Detailed Settings Note • This screen is not available depending on the printer you are using. To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the machine after modifying the settings.
  • Page 201 • If the printer cannot communicate with the computer after the encryption type of the printer was switched, make sure that encryption types for the computer and the access point match that set to the printer. Note • This machine supports WPA/WPA2-PSK (WPA/WPA2-Personal) and WPA2-PSK (WPA2- Personal).
  • Page 202: Changing The Settings In The Wired Lan Sheet

    Changing the Settings in the Wired LAN Sheet Note • This screen is not available depending on the printer you are using. • Activate the wired LAN setting of the printer to change the settings in the Wired LAN sheet. Start up IJ Network Tool.
  • Page 203: Changing The Settings In The Admin Password Sheet

    Changing the Settings in the Admin Password Sheet Note • You cannot change the settings when using the access point mode. Start up IJ Network Tool. 2. Select the printer in Printers:. 3. Click the Configuration... button. 4. Click the Admin Password button. The Admin Password sheet is displayed.
  • Page 204 A screen is displayed asking you for confirmation before the settings are sent to the printer. If you click OK, the settings are sent to the printer and the Transmitted Settings screen is displayed. Enter Password Screen The following screen is displayed if an administrator password is set to the printer. •...
  • Page 205: Monitoring Wireless Network Status

    Monitoring Wireless Network Status Note • This screen is not available depending on the printer you are using. • When using the machine over the wired LAN, you cannot monitor network status. Start up IJ Network Tool. 2. Select the printer in Printers:. 3.
  • Page 206 The wireless connection may use the same frequency band as microwave ovens and other sources of radio interference. Try to keep the printer and the access point away from such sources. • Check if the radio channel of the access point is close to that of other access points nearby. If the radio channel of the access point is close to that of other access points nearby, the connection performance may become unstable.
  • Page 207: Initializing The Network Settings Of The Machine

    Note • You can change the network settings of the printer using IJ Network Tool with USB connection after initializing the LAN settings. To change the network settings using Canon IJ Network Tool, activate wireless LAN in advance.
  • Page 208: Viewing The Modified Settings

    Viewing the Modified Settings The Confirmation screen is displayed when you modified the printer settings on the Configuration screen. When you click OK on the Confirmation screen, the following screen is displayed for confirming the modified settings. 1. Settings: A list of changes made in the Configuration screen is displayed.
  • Page 209: Appendix For Network Communication

    Appendix for Network Communication Using the Card Slot over a Network About Technical Terms Restrictions...
  • Page 210: Using The Card Slot Over A Network

    Using the Card Slot over a Network Note • This screen is not available depending on the printer you are using. Mounting the Card Slot as the Network Drive Restrictions on Card Slot Use over a Network Mounting the Card Slot as the Network Drive The card slot must be mounted to use it over a network.
  • Page 211 • The card slot can be shared by multiple computers, if the machine is connected to a network. Multiple computers can read files from a memory card in the card slot at the same time. • If your computer joins a domain, the card slot may not be mounted as the network drive. •...
  • Page 212: About Technical Terms

    About Technical Terms In this section, technical terms used in the manual are explained. • Access Point A wireless transceiver or base station that receives information from wireless clients/the machine and rebroadcasts it. Required in an infrastructure network. • Access point mode The machine is used as an access point to connect external wireless communication devices (e.g.
  • Page 213 • AirPort Network (Infra) Client computer and machine setup where all wireless communications pass through an access point. • Authentication Method The method that an access point uses to authenticate a printer through a wireless LAN. The methods are agreeable each other. When using WEP as an encryption method, the authentication method is able to fix to Open System or Shared Key.
  • Page 214 • Firewall It is a system that prevents an unlawful computer access in the network. To prevent, you can use the firewall function of a broadband router, the security software installed in the computer, or operation system for computer. • IEEE 802.11b International standard for wireless LAN using the 2.4 GHz frequency range with a throughput of up to 11 Mbps.
  • Page 215 • Key Length Length of the WEP key. Select either 64 bits or 128 bits. Longer key length allows you to set a more complex WEP key. • Link Quality The status of connection between the access point and the printer excluding noise (interference) is indicated with a value from 0 to 100%.
  • Page 216 • PSK An encryption method employed by WPA/WPA2. • Router A relay device to connect to another network. • Signal Level The strength of the signal received by the printer from the access point is indicated with a value from 0 to 100%.
  • Page 217 • USB Serial interface designed to enable you to "hot-swap" devices, i.e., by plugging and unplugging them without turning off the power. • WEP/WEP Key An encryption method employed by IEEE 802.11. Shared security key used to encrypt and decrypt data sent over wireless networks.
  • Page 218 • WPS (Wi-Fi Protected Setup) WPS is a standard for easy and secure establishment of a wireless network. There are 2 primary methods used in the Wi-Fi Protected Setup: PIN entry: a mandatory method of setup for all WPS certified devices Push button configuration (PBC): an actual push button on the hardware or through a simulated push button in the software.
  • Page 219: Restrictions

    Restrictions If you use a printer over the wireless LAN, the printer may recognize nearby wireless systems, you should set a network key (WEP or WPA/WPA2) to the access point to encrypt wireless transmission. Wireless communication with a product that does not comply with the Wi-Fi standard cannot be guaranteed. Connecting with too many computers may affect the printer performance, such as printing speed.
  • Page 220: Tips For Ensuring Optimal Printing Quality

    Tips for Ensuring Optimal Printing Quality Useful Information about Ink Key Points to Successful Printing Be Sure to Make Paper Settings after Loading Paper Canceling a Print Job Storing Printed Images Machine Handling Precautions Key to Enjoying Consistent Printing Quality Precautions for Safe Transport of the Machine...
  • Page 221: Useful Information About Ink

    Useful Information about Ink How is ink used for various purposes other than printing? Ink may be used for purposes other than printing. Ink is not only used for printing, but also for cleaning the print head to maintain the optimal printing quality. The machine has the function to automatically clean the ink jet nozzles to prevent clogging.
  • Page 222: Key Points To Successful Printing

    Key Points to Successful Printing Check the machine status before printing! • Is the print head OK? If a print head nozzle is clogged, print will be faint and papers will be wasted. Print the nozzle check pattern to check the print head. Maintenance Procedure •...
  • Page 223: Be Sure To Make Paper Settings After Loading Paper

    Be Sure to Make Paper Settings after Loading Paper If the media type setting is not the one for the loaded paper, printing results may not be satisfactory. After loading paper, be sure to select the appropriate media type setting for the loaded paper. Print Results Not Satisfactory There are various types of paper: paper with special coating on the surface for printing photos with optimal quality and paper suitable for documents.
  • Page 224: Canceling A Print Job

    Canceling a Print Job Never press the ON button! If you press the ON button while printing is in progress, the print data sent from the computer queues in the machine and you may not be able to continue to print. Press the Stop button to cancel printing.
  • Page 225: Storing Printed Images

    Storing Printed Images Store printed images in albums, clear photo sleeves, or glass frames to protect them from direct exposure to air. Note • Storing printed images without sufficient drying may cause blurring or discoloration.
  • Page 226: Machine Handling Precautions

    Machine Handling Precautions Do not place any object on the document cover! Do not place any object on the document cover. It will fall into the rear tray when the document cover is opened and cause the machine to malfunction. Also, place the machine where objects will not fall on it.
  • Page 227: Key To Enjoying Consistent Printing Quality

    Key to Enjoying Consistent Printing Quality The key to printing with the optimal printing quality is to prevent the print head from drying or clogging. Always observe the following rules for optimal printing quality. Never unplug the power cord until the power is turned off! If you press the ON button to turn off the power, the machine caps the print head (nozzles) automatically to prevent from drying.
  • Page 228: Precautions For Safe Transport Of The Machine

    Precautions for Safe Transport of the Machine When relocating the machine, make sure of the following. Important • Pack the machine in a sturdy box so that it is placed with its bottom facing down, using sufficient protective material to ensure safe transport. •...
  • Page 229: Legal Limitations On Use Of Your Product And Use Of Images

    Legal Limitations on Use of Your Product and Use of Images It may be unlawful to make copies of, scan, print, or use reproductions of the following documents. The list provided is non-exhaustive. When in doubt, check with a legal representative in your jurisdiction. •...
  • Page 230: Specifications

    Approx. 426 (W) x 306 (D) x 145 (H) mm * With the Paper Support and Paper Output Tray retracted. Weight Approx. 7.6 lb (Approx. 3.5 kg) * With the FINE Cartridges installed. Canon FINE Cartridge Total 1280 nozzles (BK 320 nozzles, C/M/Y each 320 nozzles)
  • Page 231: Copy Specifications

    Copy Specifications Multiple copy max. 21 pages Scan Specifications Scanner driver Windows: TWAIN 1.9 Specification, WIA Mac OS: ICA Maximum scanning size A4/Letter, 8.5" x 11.7"/216 x 297 mm Scanning resolution Optical resolution (horizontal x vertical) max: 600 x 1200 dpi *1 Interpolated resolution max: 19200 x 19200 dpi *2 *1 Optical Resolution represents the maximum sampling rate based on ISO 14473.
  • Page 232 Display XGA 1024 x 768 Other Supported OS Some functions may not be available with each OS. Refer to the manual or the Canon web site for details on operation with iOS, Android, and Windows RT. Mobile Printing Capability Google Cloud Print PIXMA Cloud Link •...
  • Page 233 Information in this guide is subject to change without notice.
  • Page 234: About The Administrator Password

    About the Administrator Password An administrator password "canon" is already specified for the printer at the time of purchase. Important • For security reasons, it is recommended to change the password before you use the printer. • You can change the password using one of the tools below. (Some tools may not be available depending on the printer you are using.)
  • Page 235: Printing

    Printing Printing from a Computer Printing from a Digital Camera...
  • Page 236: Printing From A Computer

    Printing from a Computer Printing with Application Software that You are Using (Printer Driver)
  • Page 237: Printing With Application Software That You Are Using (printer Driver)

    Printing with Application Software that You are Using (Printer Driver) Printing with Easy Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data Overview of the Printer Driver Updating the Printer Driver...
  • Page 238: Printing With Easy Setup

    Printing with Easy Setup The simple setup procedure for carrying out appropriate printing on this printer is as follows: Check that the printer is turned on Load paper on the printer 3. Select the printer Select your model from the Printer list in the Print Dialog.
  • Page 239 5. Select Quality & Media from the pop-up menu 6. Select the media type For Media Type, select the same paper type loaded in the printer.
  • Page 240 7. Select the print quality For Print Quality, select High, Standard, or Draft according to your purpose. Important • The print quality settings that can be selected may differ depending on a printing profile. 8. Complete the setup Click Print. When you execute print, the document will be printed in accordance with the type and size of the media.
  • Page 241 Important • In the Presets section, click Save Current Settings as Preset... (Save As...) to register the specified settings.
  • Page 242: Paper Settings On The Printer Driver

    Media Type in the printer driver Plain Paper (including recycled paper) Plain Paper Envelopes Envelope Canon genuine papers (Photo Printing) Media name <Model No.> Media Type in the printer driver Photo Paper Plus Glossy II <PP-201> Photo Paper Plus Glossy II Photo Paper Glossy <GP-501/GP-601>...
  • Page 243: Various Printing Methods

    Various Printing Methods Setting the Number of Copies and Printing Order Setting the Stapling Margin Scaling the Printing to Fit the Paper Size Scaled Printing Page Layout Printing Displaying the Print Results before Printing Setting Paper Dimensions (Custom Size)
  • Page 244: Setting The Number Of Copies And Printing Order

    Setting the Number of Copies and Printing Order Collate pages + Reverse Collate pages + Normal Reverse The procedure for specifying the number of copies and printing order is as follows: 1. Specify the number of copies to be printed Specify the number of copies to print from the Copies in the Print Dialog.
  • Page 245 5. Complete the setup Click Print. When you execute print, the specified number of copies will be printed with the specified printing order. Important • When the application software that you used to create the document has the same function, specify the settings on the printer driver.
  • Page 246: Setting The Stapling Margin

    Setting the Stapling Margin The procedure for setting the margin width and the staple side is as follows: 1. Select Margin from the pop-up menu on the Print Dialog 2. Set the margin width and the staple side If necessary, set the Margin width, and select a stapling position from the Stapling Side list. Note •...
  • Page 247: Scaling The Printing To Fit The Paper Size

    Scaling the Printing to Fit the Paper Size The procedure for printing a document that is automatically enlarged or reduced to fit the page size to be used is as follows: 1. Check the paper size Check that the Paper Size in the Print Dialog is the same as the paper size that you set in the application software.
  • Page 248 Click Print. When you execute print, the document will be enlarged or reduced to fit to the page size.
  • Page 249: Scaled Printing

    Scaled Printing The procedure for printing a document with pages enlarged or reduced is as follows: 1. Select the printer In the Page Setup Dialog, select your model name from the Format For list. 2. Set scaled printing Specify the scaling factor in the Scale box, and click OK. Note •...
  • Page 250: Page Layout Printing

    Page Layout Printing The page layout printing function allows you to print more than one page image on a single sheet of paper. The procedure for performing page layout printing is as follows: 1. Select Layout from the pop-up menu in the Print Dialog 2.
  • Page 251 4. Complete the setup Click Print. When you execute print, the specified number of pages will be arranged on each sheet of paper in the specified order.
  • Page 252: Displaying The Print Results Before Printing

    Displaying the Print Results before Printing If you are using Mac OS X v10.6.8, you can display and check the print result before printing. To display the print result before printing, click Preview on the Print Dialog. Note • When you click (the disclosure triangle) in the Print dialog and switch to the detailed display, Preview is not displayed.
  • Page 253: Setting Paper Dimensions (custom Size)

    Setting Paper Dimensions (Custom Size) You can specify the height and width of paper when its size cannot be selected from the Paper Size menu. Such a paper size is called "custom size." The procedure for specifying a custom size is as follows: 1.
  • Page 254: Changing The Print Quality And Correcting Image Data

    Changing the Print Quality and Correcting Image Data Setting the Print Quality Level (Custom) Printing a Color Document in Monochrome Specifying Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles (Specifying an ICC Profile from the Application Software) Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver) Adjusting Color Balance...
  • Page 255: Setting The Print Quality Level (custom)

    Setting the Print Quality Level (Custom) The print quality level can be set in the Custom. The procedure for setting the print quality level is as follows: 1. Select Quality & Media from the pop-up menu on the Print Dialog 2.
  • Page 256: Printing A Color Document In Monochrome

    Printing a Color Document in Monochrome The procedure for printing a color document in monochrome is as follows: 1. Select Quality & Media from the pop-up menu on the Print Dialog 2. Set grayscale printing Check the Grayscale Printing check box. 3.
  • Page 257: Specifying Color Correction

    You can specify the color correction method suited to the type of document to be printed. Normally, the printer driver adjusts the colors by using Canon Digital Photo Color so that data is printed with color tints that most people prefer.
  • Page 258 Printing with ICC Profiles (Specifying an ICC Profile from the Application Software) Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver)
  • Page 259: Optimal Photo Printing Of Image Data

    Adjusting Colors with the Printer Driver Describes the procedure for printing by using the color correction function of the printer driver. • To print using Canon Digital Photo Color The printer prints data with color tints that most people prefer, reproducing colors of the original image data and producing three-dimensional effects and high, sharp contrasts.
  • Page 260: Adjusting Colors With The Printer Driver

    You can specify the color correction function of the printer driver to print with color tints that most people prefer through the use of Canon Digital Photo Color. When printing from an application software that can identify ICC profiles and allows you to specify them, use a printing ICC profile in the application software, and select settings for color management.
  • Page 261: Printing With Icc Profiles (specifying An Icc Profile From The Application Software)

    Printing with ICC Profiles (Specifying an ICC Profile from the Application Software) When you print from Adobe Photoshop, Canon Digital Photo Professional, or any application software that can identify input ICC profiles and allows you to specify such profiles, printer uses the color management system (ColorSync) built-into Mac OS when printing.
  • Page 262 Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast...
  • Page 263: Printing With Icc Profiles (specifying An Icc Profile From The Printer Driver)

    Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver) Print from an application software that cannot identify or specify input ICC profiles by using the color space of the input ICC profile (sRGB) found in the data. 1.
  • Page 264: Adjusting Color Balance

    Adjusting Color Balance You can adjust the color tints when printing. Since this function adjusts color balance of the output by changing the ink ratios of each color, it changes the total color balance of the document. Use the application software when you want to change the color balance significantly.
  • Page 265: Related Topics

    Click Print. When you execute print, the document is printed with the adjusted color balance. Important • When the Grayscale Printing check box is checked for Quality & Media, the color balance (Cyan, Magenta, Yellow) appear grayed out and are unavailable. •...
  • Page 266: Adjusting Brightness

    Adjusting Brightness You can change the brightness of the overall image data during printing. This function does not change pure white or pure black but it changes the brightness of the intermediate colors. The following sample shows the print result when the brightness setting is changed. Light is selected Normal is selected Dark is selected...
  • Page 267 Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Intensity Adjusting Contrast...
  • Page 268: Adjusting Intensity

    Adjusting Intensity You can dilute (brighten) or intensify (darken) the colors of the overall image data during printing. The following sample shows the case when the intensity is increased so that all colors become more intense when the image data is printed. No adjustment Higher intensity The procedure for adjusting intensity is as follows:...
  • Page 269 Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Contrast...
  • Page 270: Adjusting Contrast

    Adjusting Contrast You can adjust the image contrast during printing. To make the differences between the light and dark portions of images greater and more distinct, increase the contrast. On the other hand, to make the differences between the light and dark portions of images smaller and less distinct, reduce the contrast.
  • Page 271 Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Intensity...
  • Page 272: Overview Of The Printer Driver

    Page Setup Dialog Print Dialog Quality & Media Color Options Margin Canon IJ Printer Utility Opening the Canon IJ Printer Utility Maintenance of this Printer Display the Printing Status Screen Deleting the Undesired Print Job Instructions for Use (Printer Driver)
  • Page 273: Canon Ij Printer Driver

    Canon IJ Printer Driver The Canon IJ printer driver (called printer driver below) is a software that is installed on your computer for printing data with this printer. The printer driver converts the print data created by your application software into data that your printer can understand, and sends the converted data to the printer.
  • Page 274: How To Open The Printer Driver Setup Window

    How to Open the Printer Driver Setup Window You can display the printer driver setup window from the application software you are using. Opening the Page Setup Dialog Use this procedure to set the page (paper) settings before printing. 1. Select Page Setup... from the File menu of the application software Page Setup Dialog opens.
  • Page 275: Page Setup Dialog

    Page Setup Dialog In the Page Setup dialog, you configure the basic print settings such as the size of paper loaded in the printer or the scaling ratio. To open the Page Setup dialog, you typically select Page Setup... from the File menu of your application software.
  • Page 276: Print Dialog

    Print Dialog In the Print dialog, you can set paper type and print quality to start printing. To open the Print dialog, you typically select Print... from the File menu of your application software. Printer Select the model to be used for printing. When you click Add Printer..., a dialog for specifying the printer opens.
  • Page 277 Layout You can set page layout printing. Use Reverse page orientation to change the paper orientation, and use Flip horizontally to print a mirror image of the document. Color Matching You can select the color correction method. Paper Handling You can set the pages to be printed on paper and the print order. Cover Page You can output cover pages both before and after a document.
  • Page 278: Quality & Media

    Quality & Media This dialog allows you to create a basic print setup in accordance with the paper type. Unless special printing is required, normal printing can be performed just by setting the items in this dialog. Media Type Select the type of media to be used. You must select the type of media actually loaded in the printer.
  • Page 279 Related Topics Setting the Print Quality Level (Custom) Printing a Color Document in Monochrome...
  • Page 280: Color Options

    Color Options This dialog allows you to adjust the print color as you like. If the color of the printed image is not as expected, adjust the properties in the dialog and retry printing. The adjustments made here do not affect the colors of the original print data unlike application software dedicated to image processing.
  • Page 281 Brightness Select the brightness of printed images. You cannot change the levels of pure white and black. You can change the contrast of the colors between white and black. Intensity Select this method to adjust the overall density of your print. To increase the overall intensity, drag the slider to the right.
  • Page 282: Margin

    Margin This dialog allows you to set the stapling side and amount of margin for stapling multiple sheets of paper. Margin Specify the amount of margin space for stapling the paper. Enter a value between 0 inches (0 mm) to 1.2 inches (30 mm).
  • Page 283: Canon Ij Printer Utility

    The Canon IJ Printer Utility allows you to perform printer maintenance or change the settings of the printer. What You Can Do with the Canon IJ Printer Utility You can switch between pages in Canon IJ Printer Utility by the pop-up menu. You can choose one of the following items from the pop-up menu.
  • Page 284: Cleaning Inside The Printer Cleaning The Paper Feed Rollers From Your Computer

    Related Topics Cleaning the Print Heads from Your Computer Cleaning Inside the Printer Cleaning the Paper Feed Rollers from Your Computer Use Your Computer to Print a Nozzle Check Pattern Aligning the Print Head Position from Your Computer Checking the Ink Status from Your Computer Setting the Ink Cartridge to be Used Managing the Printer Power Reducing the Printer Noise...
  • Page 285: Opening The Canon Ij Printer Utility

    Opening the Canon IJ Printer Utility To open the Canon IJ Printer Utility, follow the steps below. 1. Open System Preferences, and select Printers & Scanners (Print & Scan or Print & Fax) 2. Start the Canon IJ Printer Utility Select your model from the printer list, and click Options &...
  • Page 286: Maintenance Of This Printer

    Maintenance of this Printer Cleaning the Print Heads from Your Computer Cleaning Inside the Printer Cleaning the Paper Feed Rollers from Your Computer Use Your Computer to Print a Nozzle Check Pattern Aligning the Print Head Position from Your Computer Checking the Ink Status from Your Computer Setting the Ink Cartridge to be Used Managing the Printer Power...
  • Page 287: Display The Printing Status Screen

    Display the Printing Status Screen Check the print progress according to the following procedure: 1. Launch the printing status screen • If the print data has been sent to the printer The printing status screen opens automatically. To display the printing status screen, click the (the printer icon) displayed on the Dock.
  • Page 288 Deletes the specified print job. Stops printing the specified document. Resumes printing the specified document. Displays the print job information. Stops printing all documents. Displayed only when printing of all documents is being stopped, and resumes printing all documents.
  • Page 289: Deleting The Undesired Print Job

    Deleting the Undesired Print Job If the printer does not start printing, canceled or failed print job data may be remaining. Delete unnecessary print jobs from the print status check screen. 1. Open System Preferences, and select Printers & Scanners (Print & Scan or Print & Fax) 2.
  • Page 290: Instructions For Use (printer Driver)

    Notes on Adding a Printer • If you will be installing the Canon printer driver on Mac OS and using the printer through a network connection, you can select Bonjour or Canon IJ Network in the Add (Add Printer) dialog.
  • Page 291: Updating The Printer Driver

    Updating the Printer Driver Obtaining the Latest Printer Driver Delete the Unnecessary Canon IJ Printer from the Printer List Before Installing the Printer Driver Installing the Printer Driver...
  • Page 292: Obtaining The Latest Printer Driver

    Obtaining the Latest Printer Driver By updating the printer driver to the latest version of the printer driver, unresolved problems may be solved. You can access our website and download the latest printer driver for your model. Important • You can download the printer driver for free, but any Internet access charges incurred are your responsibility.
  • Page 293: Delete The Unnecessary Canon Ij Printer From The Printer List

    The procedure to delete the unnecessary Canon IJ Printer from the printer list is as follows: You cannot delete the Canon IJ Printer unless you are logged in as a user with the administrative right. For information about an administrative user, refer to the user's manual for the Mac OS.
  • Page 294: Before Installing The Printer Driver

    Before Installing the Printer Driver This section describes the items that you should check before installing the printer driver. You should also refer to this section if the printer driver cannot be installed. Checking the Personal Computer Settings • Terminate all running applications. •...
  • Page 295: Installing The Printer Driver

    • You can download the printer driver for free, but you are responsible for paying any connection fees to the Internet. Related Topics Obtaining the Latest Printer Driver Delete the Unnecessary Canon IJ Printer from the Printer List Before Installing the Printer Driver...
  • Page 296: Printing From A Digital Camera

    Printing from a Digital Camera Printing Photographs Directly from a PictBridge (Wireless LAN) Compliant Device About PictBridge (Wireless LAN) Print Settings...
  • Page 297: Printing Photographs Directly From A Pictbridge (wireless Lan) Compliant Device

    Printing Photographs Directly from a PictBridge (Wireless LAN) Compliant Device You can connect a PictBridge (Wireless LAN) compliant device such as a digital camera, camcorder, or mobile phone to the machine through wireless LAN, and print recorded images directly without using a computer.
  • Page 298 You can perform settings using the menu on the LCD of your PictBridge (Wireless LAN) compliant device. Select the size and type of paper that you loaded in the machine. Settings on a PictBridge (Wireless LAN) Compliant Device 5. Start printing from your PictBridge (Wireless LAN) compliant device.
  • Page 299: About Pictbridge (wireless Lan) Print Settings

    PictBridge (Wireless LAN) compliant device, refer to the instructions given in the device's instruction manual. Note • In the following description, names of setting items are given according to those used in Canon-brand PictBridge (Wireless LAN) compliant devices. Setting item names may be different depending on the brand or model of your device.
  • Page 300: Copying

    Copying Switching the Page Size between A4 and Making Copies Basic Letter...
  • Page 301: Making Copies

    Making Copies Load the original on the platen glass to copy. Make sure that the machine is turned on. Load A4 or Letter-sized plain paper. Load the original on the platen glass. Note • You can switch the size of paper loaded in the rear tray between A4 and Letter. Switching the Page Size between A4 and Letter 4.
  • Page 302 Note • To cancel copying, press the Stop button. • To set the print quality to "Draft" (speed priority) You can set the print quality to "Draft" (speed priority) following the procedure below. 1. Press and hold down the Color or Black button for 2 or more seconds in step 4. The ON lamp flashes once.
  • Page 303: Switching The Page Size Between A4 And Letter

    Switching the Page Size between A4 and Letter This setting is useful if you usually load Letter-sized paper in the rear tray. Make sure that the machine is turned on. 2. Press and hold the Stop button until the Alarm lamp flashes 10 times. 3.
  • Page 304: Scanning

    Scanning Scanning from a Computer...
  • Page 305: Scanning From A Computer

    Scanning from a Computer Scanning with IJ Scan Utility Scanning with Scanner Driver Useful Information on Scanning Placing Items (When Scanning from a Computer) Network Scan Settings...
  • Page 306: Scanning With Ij Scan Utility

    Scanning with IJ Scan Utility What Is IJ Scan Utility (Scanner Software)? Starting IJ Scan Utility Easy Scanning with Auto Scan Basic Scanning Documents Scanning Photos Scanning with Favorite Settings Scanning Items Larger than the Platen (Image Stitch) Scanning Multiple Items at One Time Saving after Checking Scan Results Sending Scanned Images via E-mail Extracting Text from Scanned Images (OCR)
  • Page 307: What Is Ij Scan Utility (scanner Software)

    What Is IJ Scan Utility (Scanner Software)? IJ Scan Utility is an application that allows you to easily scan documents, photos, etc. You can complete from scanning to saving at one time by simply clicking the corresponding icon in the IJ Scan Utility main screen.
  • Page 308 Important • Some functions are available only when My Image Garden is installed. Note • Refer to "Settings Dialog" for how to set the applications to integrate with.
  • Page 309: Starting Ij Scan Utility

    IJ Scan Utility. Network Scan Settings From the Go menu of Finder, select Applications, then double-click the Canon Utilities folder, IJ Scan Utility folder, and then Canon IJ Scan Utility2 icon to start IJ Scan Utility.
  • Page 310: Easy Scanning With Auto Scan

    Easy Scanning with Auto Scan You can scan easily by automatically detecting the item type. Important • The following types of items may not be scanned correctly. In that case, adjust the cropping frames (selection boxes; scan areas) in the screen displayed by clicking Driver in the IJ Scan Utility main screen and scan again.
  • Page 311: Scanning Documents

    Scanning Documents You can scan items placed on the platen with settings suitable for documents. 1. Place the item on the platen. Placing Items (When Scanning from a Computer) Start IJ Scan Utility. 3. Click Settings..., then set the paper size, resolution, etc. in the Settings (Document Scan) dialog as required.
  • Page 312: Scanning Photos

    Scanning Photos You can scan photos placed on the platen with settings suitable for photos. 1. Place the photo on the platen. Placing Items (When Scanning from a Computer) Start IJ Scan Utility. 3. Click Settings..., then set the paper size, resolution, etc. in the Settings (Photo Scan) dialog as required.
  • Page 313: Scanning With Favorite Settings

    Scanning with Favorite Settings You can scan items placed on the platen with your favorite settings saved beforehand. This is convenient for saving frequently used settings or when specifying scan settings in detail. Start IJ Scan Utility. 2. Click Settings..., then set the item type, resolution, etc. in the Settings (Custom Scan) dialog as required.
  • Page 314: Scanning Items Larger Than The Platen (image Stitch)

    Scanning Items Larger than the Platen (Image Stitch) You can scan the left and right halves of an item larger than the platen and combine them back into one image. Items up to approximately twice as large as the platen are supported. Note •...
  • Page 315 6. Place the item that is to be displayed on the left side of the screen face-down on the platen. 7. Click Start Scanning Image 1. The first item is scanned and appears in 1. Note • Click Cancel to cancel the scan. 8.
  • Page 316 9. Click Start Scanning Image 2. The second item is scanned and appears in 2. Note • Click Cancel to cancel the scan. 10. Adjust the scanned images as required. Use the Toolbar to rotate or zoom in/out, or drag the images to adjust their positions. Note •...
  • Page 317 Adjusting Cropping Frames in the Image Stitch Window • To scan an item again, select the image in the Preview area or the thumbnail at the top of the screen, then click (Delete). The selected image is deleted, allowing you to scan the item again.
  • Page 318: Scanning Multiple Items At One Time

    Scanning Multiple Items at One Time You can scan two or more photos (small items) placed on the platen at one time and save each image individually. Important • The following types of items may not be scanned correctly. In that case, adjust the cropping frames (selection boxes;...
  • Page 319 5. Select Select Source according to the items to be scanned. 6. Select Auto scan for Paper Size, then click OK.
  • Page 320 The IJ Scan Utility main screen appears. Note • Refer to the following pages for details on the setting items in the Settings dialog. Settings (Document Scan) Dialog Settings (Photo Scan) Dialog Settings (Custom Scan) Dialog 7. Click Custom. Multiple items are scanned at one time. Note •...
  • Page 321: Saving After Checking Scan Results

    Saving after Checking Scan Results You can check the scan results, then save the images to a computer. Important • You cannot check the scan results before saving when scanned using Auto scan. Note • The screens for scanning photos are used as examples in the following descriptions. Start IJ Scan Utility.
  • Page 322 The IJ Scan Utility main screen appears. Note • Refer to the following pages for details on the setting items in the Settings dialog. Settings (Document Scan) Dialog Settings (Photo Scan) Dialog Settings (Custom Scan) Dialog Settings (Scan and Stitch) Dialog Settings (Driver) Dialog 5.
  • Page 323 Note • The default save folder is the Pictures folder. 7. Click OK. Scanned images are saved according to the settings.
  • Page 324: Sending Scanned Images Via E-mail

    Sending Scanned Images via E-mail You can send scanned images via e-mail. Note • The screens for scanning photos are used as examples in the following descriptions. Start IJ Scan Utility. 2. Click Settings..Settings dialog appears. 3. Click Photo Scan. 4.
  • Page 325 Note • You can add e-mail clients to use for attachments from the pop-up menu. • If None (Attach Manually) is selected, manually attach scanned and saved images to e-mail. 5. Click OK. The IJ Scan Utility main screen appears. Note •...
  • Page 326 Settings (Auto Scan) Dialog Settings (Document Scan) Dialog Settings (Photo Scan) Dialog Settings (Custom Scan) Dialog Settings (Driver) Dialog 6. Click Photo. Scanning starts. When scanning is completed, the specified e-mail client starts and the images will be attached to a new message.
  • Page 327: Extracting Text From Scanned Images (ocr)

    Extracting Text from Scanned Images (OCR) Scan text in scanned magazines and newspapers and display it in your text editor. Note • You can extract text when scanning via Document, Custom, or Driver. • The screens for scanning documents are used as examples in the following descriptions. Start IJ Scan Utility.
  • Page 328 Note • If a compatible application is not installed, the text in the image is extracted and appears in your text editor. Text to be displayed is based on Document Language in the Settings (General Settings) dialog. Select the language you want to extract in Document Language and scan. •...
  • Page 329 Note • Refer to the following pages for details on the setting items in the Settings dialog. Settings (Document Scan) Dialog Settings (Custom Scan) Dialog Settings (Driver) Dialog 6. Click Document. Scanning starts. When scanning is completed, the scanned images are saved according to the settings, and the extracted text appears in the specified application.
  • Page 330: Ij Scan Utility Screens

    IJ Scan Utility Screens IJ Scan Utility Main Screen Settings Dialog Settings (Auto Scan) Dialog Settings (Document Scan) Dialog Settings (Photo Scan) Dialog Settings (Custom Scan) Dialog Settings (Scan and Stitch) Dialog Settings (Driver) Dialog Settings (General Settings) Dialog Network Selection Screen Save Settings Dialog Image Stitch Window...
  • Page 331: Ij Scan Utility Main Screen

    IJ Scan Utility Main Screen From the Go menu of Finder, select Applications, then double-click the Canon Utilities folder, IJ Scan Utility folder, and then Canon IJ Scan Utility2 icon to start IJ Scan Utility. You can complete from scanning to saving at one time by simply clicking the corresponding icon.
  • Page 332 Instructions Opens this guide. Settings... Displays the Settings dialog in which you can specify the scan/save settings and the response after scanning.
  • Page 333: Settings Dialog

    Settings Dialog There are two tabs in the Settings dialog: (Scanning from a Computer) and (General Settings). When you click a tab, the view in the red frame switches and you can make advanced settings to functions on each tab. (Scanning from a Computer) Tab You can specify how to respond when scanning from IJ Scan Utility or My Image Garden.
  • Page 334 Settings (Auto Scan) Dialog Click Auto Scan on the (Scanning from a Computer) tab to display the Settings (Auto Scan) dialog. In the Settings (Auto Scan) dialog, you can make advanced scan settings to scan by automatically detecting the item type. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area...
  • Page 335 Refer to "Placing Items (When Scanning from a Computer)" for how to place items. Note • To reduce moire in scans, set Select Source to Magazine in the Settings (Document Scan) dialog or Settings (Custom Scan) dialog, then click Document or Custom in the IJ Scan Utility main screen. (1) Scan Options Area Apply recommended image correction Applies suitable corrections automatically based on the item type.
  • Page 336 PDF Compression Select the compression type for saving PDF files. Standard It is recommended that you normally select this setting. High Compresses the file size when saving, allowing you to reduce the load on your network/server. Create a PDF file that supports keyword search Select this checkbox to convert text in images into text data and create PDF files that support keyword search.
  • Page 337 Defaults You can restore the settings in the displayed screen to the default settings.
  • Page 338 Settings (Document Scan) Dialog Click Document Scan on the (Scanning from a Computer) tab to display the Settings (Document Scan) dialog. In the Settings (Document Scan) dialog, you can make advanced scan settings to scan items as documents. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area Important...
  • Page 339 Paper Size Select the size of the item to be scanned. When you select Custom, a screen in which you can specify the paper size appears. Select a Unit, then enter the Width and Height, and then click OK. Note •...
  • Page 340 Note • Scanning takes longer than usual when you enable Reduce moire. Reduce gutter shadow Reduces gutter shadows that appear between pages when scanning open booklets. Note • Click Driver in the IJ Scan Utility main screen and scan to correct gutter shadows when scanning non-standard size items or specified areas.
  • Page 341 (2) Save Settings Area File Name Enter the file name of the image to be saved. When you save a file, the date and four digits are appended to the set file name in the "_20XX0101_0001" format. Note • When you select the Save to a subfolder with current date checkbox, the date and four digits are appended to the set file name.
  • Page 342 Important • This appears only when PDF or PDF (Multiple Pages) is selected in Data Format. Note • PDF files that are searchable in the language selected in Document Language on the (General Settings) tab of the Settings dialog are created. Save to a subfolder with current date Select this checkbox to create a current date folder in the folder specified in Save in and save scanned images in it.
  • Page 343 Instructions Opens this guide. Defaults You can restore the settings in the displayed screen to the default settings.
  • Page 344 Settings (Photo Scan) Dialog Click Photo Scan on the (Scanning from a Computer) tab to display the Settings (Photo Scan) dialog. In the Settings (Photo Scan) dialog, you can make advanced scan settings to scan items as photos. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area Important...
  • Page 345 Note • Click Defaults to restore the specified settings to the default settings. Resolution Select the resolution of the item to be scanned. The higher the resolution (value), the more detail in your image. Resolution Image Processing Settings Click (Right Arrow) to set the following. Important •...
  • Page 346 Note • With network connection, scanning may take longer than usual when you set TIFF or PNG in Data Format. JPEG Image Quality You can specify the image quality of JPEG files. Important • This appears only when JPEG/Exif is selected in Data Format. Save to a subfolder with current date Select this checkbox to create a current date folder in the folder specified in Save in and save scanned images in it.
  • Page 347 Defaults You can restore the settings in the displayed screen to the default settings.
  • Page 348 Settings (Custom Scan) Dialog Click Custom Scan on the (Scanning from a Computer) tab to display the Settings (Custom Scan) dialog. In the Settings (Custom Scan) dialog, you can make advanced scan settings to scan according to your preference. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area Important...
  • Page 349 • To scan the following types of items, specify the item type or size. You cannot scan correctly with Auto. • A4 size photos • Text documents smaller than 2L (5 inches x 7 inches) (127 mm x 178 mm), such as paperback pages with the spine cut off •...
  • Page 350 Image Processing Settings Click (Right Arrow) to set the following. Available setting items vary by Select Source. • When Select Source is Auto: Apply recommended image correction Applies suitable corrections automatically based on the item type. Important • The color tone may differ from the source image due to corrections. In that case, deselect the checkbox and scan.
  • Page 351 Reduce gutter shadow Reduces gutter shadows that appear between pages when scanning open booklets. Note • Click Driver in the IJ Scan Utility main screen and scan to correct gutter shadows when scanning non-standard size items or specified areas. Refer to "Gutter Correction"...
  • Page 352 (2) Save Settings Area File Name Enter the file name of the image to be saved. When you save a file, the date and four digits are appended to the set file name in the "_20XX0101_0001" format. Note • When you select the Save to a subfolder with current date checkbox, the date and four digits are appended to the set file name.
  • Page 353 Create a PDF file that supports keyword search Select this checkbox to convert text in images into text data and create PDF files that support keyword search. Important • This appears only when PDF, PDF (Multiple Pages), or Auto is selected in Data Format. Note •...
  • Page 354 Note • Specify the application or folder in the dialog displayed by selecting Add... from the pop-up menu. Instructions Opens this guide. Defaults You can restore the settings in the displayed screen to the default settings.
  • Page 355 Settings (Scan and Stitch) Dialog Click Scan and Stitch on the (Scanning from a Computer) tab to display the Settings (Scan and Stitch) dialog. In the Settings (Scan and Stitch) dialog, you can make advanced scan settings for scanning items larger than the platen.
  • Page 356 Color Mode Select the color mode in which to scan the item. Resolution Select the resolution of the item to be scanned. The higher the resolution (value), the more detail in your image. Resolution Image Processing Settings Click (Right Arrow) to set the following. Available setting items vary by Select Source. Important •...
  • Page 357 Data Format Select the data format in which to save the scanned images. You can select JPEG/Exif, TIFF, PNG, PDF, or PDF (Multiple Pages). Important • You cannot select JPEG/Exif when Color Mode is Black and White. Note • With network connection, scanning may take longer than usual when you set TIFF or PNG in Data Format.
  • Page 358 (3) Application Settings Area Open with an application Select this when you want to enhance or correct the scanned images. You can specify the application from the pop-up menu. Send to an application Select this when you want to use the scanned images as they are in an application that allows you to browse or organize images.
  • Page 359 Settings (Driver) Dialog Click Driver on the (Scanning from a Computer) tab to display the Settings (Driver) dialog. In the Settings (Driver) dialog, you can specify how to save images when scanning items by starting the scanner driver from IJ Scan Utility and how to respond after saving them. (1) Save Settings Area (2) Application Settings Area Important...
  • Page 360 Data Format Select the data format in which to save the scanned images. You can select JPEG/Exif, TIFF, PNG, PDF, or PDF (Multiple Pages). Note • When PDF or PDF (Multiple Pages) is selected, images up to 9600 pixels x 9600 pixels can be scanned.
  • Page 361 • When the Settings dialog is displayed from My Image Garden, this option does not appear. Note • When this checkbox is not selected, images up to 10208 pixels x 14032 pixels can be scanned. Check scan results Displays the Save Settings dialog after scanning.
  • Page 362 Settings (General Settings) Dialog Click the (General Settings) tab to display the Settings (General Settings) dialog. In the Settings (General Settings) dialog, you can set the product to use, file size restriction on e-mail attachment, language to detect text in images, and folder in which to save images temporarily. Important •...
  • Page 363 Instructions Opens this guide. Defaults You can restore the settings in the displayed screen to the default settings.
  • Page 364: Network Selection Screen

    Network Selection Screen You can select the scanners or printers to be used for scanning or printing over a network from your computer. Network Selection Screen In Product Name in the Settings (General Settings) dialog, select an item with "Network" after the product name from the list, then click Select that appears to the right of the product name to display the network selection screen.
  • Page 365: Save Settings Dialog

    Save Settings Dialog Select the Check scan results checkbox in Save Settings of the Settings dialog to display the Save Settings dialog after scanning. You can specify the data format and destination while viewing the thumbnails of scan results. Important •...
  • Page 366 (3) Save Settings Area File Name Enter the file name of the image to be saved. When you save a file, the date and four digits are appended to the set file name in the "_20XX0101_0001" format. Note • When you select the Save to a subfolder with current date checkbox, the date and four digits are appended to the set file name.
  • Page 367 Create a PDF file that supports keyword search Select this checkbox to convert text in images into text data and create PDF files that support keyword search. Important • This appears only when PDF or PDF (Multiple Pages) is selected in Data Format. Note •...
  • Page 368: Image Stitch Window

    Image Stitch Window Click Stitch in the IJ Scan Utility main screen to display the Image Stitch window. You can scan the left and right halves of an item larger than the platen and combine them back into one image. You can scan items up to approximately twice as large as the platen. (1) Settings and Operation Buttons (2) Toolbar (3) Thumbnail View Area...
  • Page 369 Scan Image 1 Start Scanning Image 1 Scans the first item. Scan Image 2 Start Scanning Image 2 Scans the second item. Adjust cropping frames You can adjust the scan area in preview. If no area is specified, the image of the size selected in Select Output Size will be saved. If an area is specified, only the image in the cropping frame will be scanned and saved.
  • Page 370 Cancel Cancels Stitch scan. (2) Toolbar You can delete the scanned images or adjust the previewed images. (Delete) Deletes the scanned image. (Enlarge/Reduce) Allows you to enlarge or reduce the preview image. Left-clicking the Preview area enlarges the displayed image. Control-clicking the Preview area reduces the displayed image.
  • Page 371 When no image has been scanned: After scanning the first item by clicking Start Scanning Image 1: The image is scanned in the direction specified in Scan Direction, and 2 appears next to it. After scanning the second item by clicking Start Scanning Image 2: The two scanned images appear.
  • Page 372: Scanning With Scanner Driver

    Scanning with Scanner Driver You can scan by starting the scanner driver from various applications. Refer to Help of Mac OS for how to scan. Important • When scanning with the scanner driver in Mac OS X v10.6.8, select JPEG or TIFF in Format. Scanned images are saved in the format set in Data Format in the Settings (Driver) dialog of IJ Scan Utility.
  • Page 373: Image Corrections And Color Adjustments

    Image Corrections and Color Adjustments You can correct images and adjust colors using the scanner driver. Important • When image correction or color adjustment is applied to items without moire, dust/scratches, or faded colors, the color tone may be adversely affected. •...
  • Page 374 Note • If the image is not adjusted properly with Auto, specify the item type. • The color tone may change from the source image due to the Image Adjustment. In that case, set Image Adjustment to None. Reduce Dust Scanned photos may contain white dots caused by dust or scratches.
  • Page 375 Select this when the photo is slightly grainy. Medium It is recommended that you normally select this setting. High Select this when the photo is very grainy. This can affect the gradation and sharpness of the image. Important • Correction may not be applied properly if the scan area is too small. Gutter Correction Use this function to correct shadows that appear between pages when scanning open booklets.
  • Page 376 • How to place the item depends on your model and the item to be scanned. Unsharp Mask Emphasizes the outline of the subjects to sharpen the image. Descreen Reduces moire patterns. Printed materials are displayed as a collection of fine dots. "Moire" is a phenomenon where uneven gradation or a stripe pattern appears when such photos or pictures printed with fine dots are scanned.
  • Page 377: General Notes (scanner Driver)

    General Notes (Scanner Driver) The scanner driver is subject to the following restrictions. Keep these points in mind when using the scanner driver. Scanner Driver Restrictions • If the computer is shared among multiple users or when you have logged out and back on, a message indicating that the scanner driver is in use may appear.
  • Page 378: Updating The Scanner Driver

    Updating the Scanner Driver Obtaining the Latest Scanner Driver Before Installing the Scanner Driver Installing the Scanner Driver...
  • Page 379: Obtaining The Latest Scanner Driver

    Obtaining the Latest Scanner Driver Upgrading your current scanner driver to the latest scanner driver may solve some problems you have experienced. To obtain the scanner driver, access our website and download the scanner driver for your model. Important • Scanner driver can be downloaded for free; however, Internet connection fees apply. Related Topic Before Installing the Scanner Driver Installing the Scanner Driver...
  • Page 380: Before Installing The Scanner Driver

    Before Installing the Scanner Driver Check the following points before installing the scanner driver. Check these also when you cannot install the scanner driver. Machine Status • If the machine and computer are connected with a USB cable, disconnect the USB cable from the computer.
  • Page 381: Installing The Scanner Driver

    Installing the Scanner Driver Access our website via the Internet to download the latest scanner driver. Follow these steps to install the downloaded scanner driver. 1. Mount the disk. Double-click the downloaded disk image file. The file is decompressed and the disk is mounted. 2.
  • Page 382: Useful Information On Scanning

    Useful Information on Scanning Adjusting Cropping Frames in the Image Stitch Window Resolution Data Formats...
  • Page 383: Adjusting Cropping Frames In The Image Stitch Window

    Adjusting Cropping Frames in the Image Stitch Window "Cropping" is the act of selecting the area you want to keep in an image and discarding the rest when scanning it. In the Image Stitch window, you can specify a cropping frame on the image displayed in the Preview area. Note •...
  • Page 384: Resolution

    Resolution The data in the image you have scanned is a collection of dots carrying information about brightness and color. The density of these dots is called "resolution", and resolution will determine the amount of detail your image contains. The unit of resolution is dots per inch (dpi). Dpi is the number of dots per inch (2.5 cm). The higher the resolution (value), the more detail in your image;...
  • Page 385 Note • When you will be printing the scanned image by enlarging it, scan by setting a higher resolution than the recommended one above.
  • Page 386: Data Formats

    Data Formats You can select a data format when saving scanned images. You should specify the most suitable data format according to how you want to use the image on which application. Available data formats vary by application and operating system (Windows or Mac OS). See below for the characteristics of each image data format.
  • Page 387: Placing Items (when Scanning From A Computer)

    Placing Items (When Scanning from a Computer) Learn how to place items on the platen of your scanner or printer. Place items correctly according to the type of item to be scanned. Otherwise, items may not be scanned correctly. Important •...
  • Page 388 format other than PDF, scan by specifying the data format. Placing Multiple Items: Allow 0.4 inch (1 cm) or more space between the edges (diagonally striped area) of the platen and items, and between items. Portions placed on the diagonally striped area cannot be scanned.
  • Page 389: Network Scan Settings

    You can scan via a network connection. Note • If you cannot scan, check that your scanner or printer is selected in the network selection screen. • For USB connection, select "Canon XXX series" (where "XXX" is the model name) for Product Name.
  • Page 390: Troubleshooting

    Troubleshooting The Machine Cannot Be Powered On Printing Does Not Start Paper Does Not Feed Properly/"No Paper" Error Occurs Print Results Not Satisfactory Ink Is Not Ejected Paper Jams If an Error Occurs Search Each Function Problems with Network Communication Problems with Printing Problems with Printing Quality Problems with Scanning...
  • Page 391: Problems With Network Communication

    Problems with Network Communication Problems with the Machine While Using with Network Cannot Detect a Machine on a Network Other Problems with Network...
  • Page 392: Problems With The Machine While Using With Network

    Problems with the Machine While Using with Network The Machine Stopped Working Suddenly Printing Speed Is Slow Cannot Use the Machine on Replacing an Access Point or Changing Its settings...
  • Page 393: The Machine Stopped Working Suddenly

    The Machine Stopped Working Suddenly Cannot Communicate with the Machine over the Wireless LAN Cannot Communicate with the Machine Using the Access Point Mode Cannot Print or Scan from a Computer Connected to the Network Cannot Communicate with the Machine over the Wireless LAN Make sure that the machine is turned on.
  • Page 394 Make sure that the firewall of the security software is disabled. Check10 If the firewall function of your security software is turned on, a message may appear warning that Canon software is attempting to access the network. If the warning message appears, set the security software to always allow access.
  • Page 395 Make sure that there is no source of radio wave interference in your vicinity. Check7 If a device (e.g. microwave oven) using the same frequency bandwidth as the wireless station is placed nearby, the device may cause interference. Place the wireless station as far away from the interference source as possible.
  • Page 396: Printing Speed Is Slow

    Printing Speed Is Slow The machine may be printing out a large job issued from another computer. Check1 Make sure that the radio status is good and adjust the installation positions Check2 while monitoring the radio status with IJ Network Tool. Monitoring Wireless Network Status Make sure that there is no barrier or obstacle between the access point and the machine.
  • Page 397: Cannot Use The Machine On Replacing An Access Point Or Changing Its Settings

    Cannot Use the Machine on Replacing an Access Point or Changing Its settings When you replace an access point, perform network setup of the machine again. Perform network setup again according to the instructions on our website. If the problem is not resolved, see below. Cannot Communicate with the Machine After Applying MAC/IP Address Filtering or Entering an Encryption Key to the Access Point When Encryption Is Enabled, Cannot Communicate With the Machine After the Encryption Type Was...
  • Page 398: Cannot Detect A Machine On A Network

    Cannot Detect a Machine on a Network Cannot Detect the Machine When Setting up Network Communication The Machine Cannot Be Detected in the Wireless LAN...
  • Page 399: Cannot Detect The Machine When Setting Up Network Communication

    Cannot Detect the Machine When Setting up Network Communication If the machine could not be detected on the network when setting up the network communication, confirm the network settings before redetecting the machine. Cannot Detect the Machine during Wireless LAN Setup: Check 1 Important •...
  • Page 400: Cannot Detect The Machine During Wireless Lan Setup: Check 1

    Cannot Detect the Machine during Wireless LAN Setup: Check 1 Are the computer and network device (router, access point, etc.) configured and can the computer connect to the network? Make sure that you can view web pages on your computer. If you cannot view any web pages: Configure the computer and network device.
  • Page 401: Cannot Detect The Machine During Wireless Lan Setup: Check 2

    • When the message does not appear on your computer: Cancel to set up, then set the security software to allow Canon software* to access the network. * Set the security software to allow Setup.app, Canon IJ Network Tool.app, canonijnetwork.bundle, CIJScannerRegister.app, Canon IJ Scan Utility2.app, and...
  • Page 402: Cannot Detect The Machine During Wireless Lan Setup: Check 3

    Cannot Detect the Machine during Wireless LAN Setup: Check 3 Check the settings of the access point. Check the settings of the access point for the network connection such as IP address filtering, MAC address filtering, or DHCP function. Make sure that the radio channel of the access point and that assigned to the machine are the same. For details on how to check the settings of the access point, refer to the instruction manual supplied with the access point or contact its manufacturer.
  • Page 403: The Machine Cannot Be Detected In The Wireless Lan

    If not, perform setup according to the instructions on our website. When using IJ Network Tool, click Update to search for the machine again. Check5 Canon IJ Network Tool Screen Make sure that the network settings in the machine are identical with those of Check6 the access point.
  • Page 404 Make sure that the firewall of the security software is disabled. Check11 If the firewall function of your security software is turned on, a message may appear warning that Canon software is attempting to access the network. If the warning message appears, set the security software to always allow access.
  • Page 405: Other Problems With Network

    Other Problems with Network Forgot an Access Point Name, SSID, or a Network Key The Message Is Displayed on the Computer Screen During Setup The Administrator Password Set to the Machine Was Forgotten Checking Information about the Network How to Restore the Machine's Network Settings to Factory Default...
  • Page 406: Forgot An Access Point Name, Ssid, Or A Network Key

    Forgot an Access Point Name, SSID, or a Network Key Cannot Connect with an Access Point to Which a WEP or WPA/WPA2 Key Is Set (You Forgot the WEP or WPA/WPA2 Key) How to Set an Encryption Key Cannot Connect with an Access Point to Which a WEP or WPA/WPA2 Key Is Set (You Forgot the WEP or WPA/WPA2 Key) For information on how to set up the access point, refer to the instruction manual provided with the access point or contact its manufacturer.
  • Page 407 Enter the passphrase configured on the access point (a sequence of between 8 and 63 alphanumeric characters, or a 64-character hexadecimal number). Either TKIP (basic encryption) or AES (secure encryption) is selected automatically for the dynamic encryption method. For details, see Changing the WPA/WPA2 Detailed Settings.
  • Page 408: The Message Is Displayed On The Computer Screen During Setup

    The Message Is Displayed on the Computer Screen During Setup The Enter Password Screen Is Displayed During Setup The Screen for Setting the Encryption Is Displayed After Selecting the Access Point in the Access Points Screen "You are connecting the machine to the non encrypted wireless network" Is Displayed The Enter Password Screen Is Displayed During Setup The following screen is displayed if an administrator password is set to the machine which has already been set up to use via a network.
  • Page 409: The Administrator Password Set To The Machine Was Forgotten

    The Administrator Password Set to the Machine Was Forgotten Initialize the machine settings. Initializing the Machine Settings After initializing the machine settings, perform setup according to the instructions on our website.
  • Page 410: Checking Information About The Network

    To display the network setting information using IJ Network Tool, select Network Information on the View menu. Canon IJ Network Tool Menus Checking the IP Address or the MAC Address of the Computer To check the IP address or MAC address assigned to the computer, follow the procedure below.
  • Page 411 2. Start Network Utility. 3. Click the Ping button. 4. Make sure that Send only XX pings (XX are numbers) is selected. 5. Enter the IP address of the target machine or the target access point in Enter the network address to ping.. 6.
  • Page 412: How To Restore The Machine's Network Settings To Factory Default

    How to Restore the Machine's Network Settings to Factory Default Important • Note that initialization erases all network settings on the machine, and printing or scanning operation from a computer over network may become impossible. To use the machine over network, perform setup according to the instructions on our website.
  • Page 413: Problems With Printing

    Problems with Printing Printing Does Not Start Paper Jams Paper Does Not Feed Properly/"No Paper" Error Occurs Copying/Printing Stops Before It Is Completed...
  • Page 414: Printing Does Not Start

    Printing Does Not Start Make sure that the power plug is securely plugged in, then press the ON button Check1 to turn the machine on. While the ON lamp is flashing, the machine is initializing. Wait until the ON lamp stops flashing and remains lit. Note •...
  • Page 415: Paper Jams

    Paper Jams When paper is jammed, the Alarm lamp flashes and a troubleshooting message is displayed on the computer screen automatically. Take the appropriate action described in the message. * The screen differs depending on the OS you are using. For details on how to remove the jammed paper, refer to Support Code List (When Paper Is Jammed).
  • Page 416: Paper Does Not Feed Properly/"no Paper" Error Occurs

    Paper Does Not Feed Properly/"No Paper" Error Occurs Make sure that paper is loaded. Check1 Loading Paper Make sure of the following when you load paper. Check2 • When loading two or more sheets of paper, align the edges of the sheets before loading. •...
  • Page 417 Clean the paper feed roller. Check7 Cleaning the Paper Feed Roller Note • Cleaning the paper feed roller will wear the roller, so perform this procedure only when necessary.
  • Page 418: Copying/printing Stops Before It Is Completed

    Copying/Printing Stops Before It Is Completed Is the paper loaded? Check1 Make sure that paper is loaded. If the machine has run out of paper, load paper. Do the printing documents have lots of photographs or illustrations? Check2 As printing large data such as photos or graphics takes time for the machine and the computer to process, the machine may appear to have stopped operating.
  • Page 419: Problems With Printing Quality

    Problems with Printing Quality Print Results Not Satisfactory Ink Is Not Ejected...
  • Page 420: Print Results Not Satisfactory

    Print Results Not Satisfactory If the print result is not satisfactory due to white streaks, misaligned lines, or uneven colors, confirm the paper and print quality settings first. Do the page size and media type settings match the size and type of the loaded Check1 paper? When these settings are incorrect, you cannot obtain a proper print result.
  • Page 421 To avoid direct exposure to air, it is recommended that you store the paper in an album, plastic folder, photo frame, etc.
  • Page 422: Cannot Print To End Of Job

    Cannot Print to End of Job Is the space of your computer's hard disk sufficient? Check Delete unnecessary files to free disk space.
  • Page 423: No Printing Results/printing Is Blurred/colors Are Wrong/white Streaks

    No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks No Printing Results Printing Is Blurred Colors Are Wrong White Streaks...
  • Page 424 Did you confirm the paper and print quality settings? Check1 Print Results Not Satisfactory Print the Nozzle Check Pattern and perform any necessary maintenance Check2 operations such as Print Head Cleaning. Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head nozzles. Refer to When Printing Becomes Faint or Colors Are Incorrect for the Nozzle Check Pattern printing, Print Head...
  • Page 425 Cleaning the Platen Glass and Document Cover Make sure that the original is properly loaded on the platen glass. Check7 Loading Originals Is the original loaded with the side to be copied facing down on the platen Check8 glass? Did you copy a printout done by this machine? Check9 If you use a printout done by this machine as the original, print quality may be reduced depending on the condition of the original.
  • Page 426: Colors Are Unclear

    Colors Are Unclear Is the Nozzle Check Pattern printed properly? Check1 Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head nozzles. Refer to When Printing Becomes Faint or Colors Are Incorrect for the Nozzle Check Pattern printing, Print Head Cleaning, and Print Head Deep Cleaning.
  • Page 427: Lines Are Misaligned

    Lines Are Misaligned Did you confirm the paper and print quality settings? Check1 Print Results Not Satisfactory Perform Print Head Alignment. Check2 If printed lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Aligning the Print Head Note •...
  • Page 428: Printed Paper Curls Or Has Ink Blots

    Is Photo Paper used for printing photographs? Check3 When printing data with high color saturation such as photographs or images in deep color, we recommend using Photo Paper Plus Glossy II or other Canon speciality paper. Media Types You Can Use...
  • Page 429: Paper Is Smudged/printed Surface Is Scratched

    Paper Is Smudged/Printed Surface Is Scratched Paper Is Smudged The Edges of Paper Are Smudged Printed Surface Is Smudged Printed Surface Is Scratched Did you confirm the paper and print quality settings? Check1 Print Results Not Satisfactory Is the appropriate type of paper used? Check2 Check to see if the paper you are printing on is suitable for your printing purpose.
  • Page 430 2. Check that the paper is now flat. We recommend printing curl-corrected paper one sheet at a time. Note • Depending on the media type, the paper may be smudged or may not be fed properly even if it is not curled inward.
  • Page 431 Doing so gives the printed surface enough time to dry so that paper smudged and scratched are prevented. 1. Make sure that the machine is turned on. 2. Open the Canon IJ Printer Utility. Opening the Canon IJ Printer Utility 3.
  • Page 432: Back Of The Paper Is Smudged

    Back of the Paper Is Smudged Did you confirm the paper and print quality settings? Check1 Print Results Not Satisfactory Perform the Bottom Plate Cleaning to clean the inside of the machine. Check2 Cleaning the Inside of the Machine (Bottom Plate Cleaning) Note •...
  • Page 433: Colors Are Uneven Or Streaked

    Colors Are Uneven or Streaked Colors Are Uneven Colors Are Streaked Did you confirm the paper and print quality settings? Check1 Print Results Not Satisfactory Print the Nozzle Check Pattern and perform any necessary maintenance Check2 operations such as Print Head Cleaning. Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head nozzles.
  • Page 434 Aligning the Print Head Note • If the problem is not resolved after performing the Print Head Alignment, perform Print Head Alignment manually referring to Aligning the Print Head Position from Your Computer.
  • Page 435: Ink Is Not Ejected

    Ink Is Not Ejected When a FINE cartridge runs out of ink, replace it with a new one. Check1 Is the FINE cartridge installed properly? Check2 If the FINE cartridge is not installed securely, ink may not be ejected correctly. Retract the output tray extension and the paper output tray, open the cover, then remove the FINE cartridges.
  • Page 436: Problems With Scanning

    Problems with Scanning Problems with Scanning Scan Results Not Satisfactory...
  • Page 437: Problems With Scanning

    Problems with Scanning Scanner Does Not Work Scanner Driver Does Not Start Error Message Appears and the Scanner Driver Screen Does Not Appear Cannot Scan Multiple Items at One Time Cannot Scan Properly with Auto Scan Slow Scanning Speed "There is not enough memory." Message Is Displayed Computer Stops Operating during Scanning Scanned Image Does Not Open...
  • Page 438: Scanner Does Not Work

    Scanner Does Not Work Make sure that your scanner or printer is turned on. Check 1 Connect the USB cable to a different USB port on the computer. Check 2 If the USB cable is connected to a USB hub, remove it from the USB hub and Check 3 connect it to a USB port on the computer.
  • Page 439: Scanner Driver Does Not Start

    Scanner Driver Does Not Start Make sure that the scanner driver is installed. Check 1 If not installed, install the scanner driver from the web page. Select your scanner or printer on the application's menu. Check 2 Note • The operation may differ depending on the application. Make sure that the application supports the ICA (Image Capture Architecture) Check 3 driver.
  • Page 440: Error Message Appears And The Scanner Driver Screen Does Not Appear

    Error Message Appears and the Scanner Driver Screen Does Not Appear Make sure that your scanner or printer is turned on. Check 1 Turn off your scanner or printer, then reconnect the USB cable and replug the Check 2 power cord. Connect the USB cable to a different USB port on the computer.
  • Page 441: Cannot Scan Multiple Items At One Time

    Cannot Scan Multiple Items at One Time Make sure that the items are placed correctly. Check 1 Placing Items (When Scanning from a Computer) Check if you can properly scan one item. Check 2 Some applications do not support multiple image scanning. In that case, scan each item individually.
  • Page 442: Cannot Scan Properly With Auto Scan

    Cannot Scan Properly with Auto Scan Make sure that the items are placed correctly. Check 1 Placing Items (When Scanning from a Computer) Multiple items scanning may not be supported. Check 2 Some applications do not support multiple image scanning. In that case, scan each item individually.
  • Page 443: Slow Scanning Speed

    Slow Scanning Speed To view the image on a monitor, set the output resolution to around 150 dpi. To Check 1 print, set it to around 300 dpi. Resolution Set Fading Correction, Grain Correction, etc. to None. Check 2 Refer to "Image Corrections and Color Adjustments"...
  • Page 444: There Is Not Enough Memory." Message Is Displayed

    "There is not enough memory." Message Is Displayed Exit other applications and try again. Check 1 Reduce the resolution or output size and scan again. Check 2 Resolution...
  • Page 445: Computer Stops Operating During Scanning

    Computer Stops Operating during Scanning Restart the computer, reduce the output resolution and scan again. Check 1 Resolution Delete unnecessary files to obtain sufficient free hard disk space, then scan Check 2 again. Error message may appear if there is not enough hard disk space to scan and save, when the image size is too large (such as when scanning a large item at high resolution).
  • Page 446: Scanned Image Does Not Open

    Scanned Image Does Not Open If the data format is not supported by the application, scan the image again and Check select a popular data format such as JPEG when saving it. Refer to the application's manual for details. If you have any questions, contact the manufacturer of the application.
  • Page 447: Scan Results Not Satisfactory

    Scan Results Not Satisfactory Scan Quality (Image Displayed on the Monitor) Is Poor Scanned Image Is Surrounded by Extra White Areas Cannot Scan at the Correct Size Item Is Placed Correctly, but the Scanned Image Is Slanted Scanned Image Is Enlarged (Reduced) on the Computer Monitor...
  • Page 448: Scan Quality (image Displayed On The Monitor) Is Poor

    Scan Quality (Image Displayed on the Monitor) Is Poor If the image is jagged, increase the scanning resolution, or select TIFF or PNG Check 1 in Data Format of the Settings dialog. Resolution Settings Dialog Set the display size to 100 %. Check 2 Some applications do not display images clearly if the display size is too small.
  • Page 449: Scanned Image Is Surrounded By Extra White Areas

    Scanned Image Is Surrounded by Extra White Areas Specify the scan area. Check Manually specify the scan area when there are white margins or unwanted areas along the edges of the scanned images in the Image Stitch window. Adjusting Cropping Frames in the Image Stitch Window...
  • Page 450: Cannot Scan At The Correct Size

    Cannot Scan at the Correct Size Make sure that the items are placed correctly. Check Placing Items (When Scanning from a Computer)
  • Page 451: Item Is Placed Correctly, But The Scanned Image Is Slanted

    Item Is Placed Correctly, but the Scanned Image Is Slanted When Document or Magazine is selected for Select Source, deselect the Check Correct slanted text document checkbox and scan the item again. Settings (Document Scan) Dialog Settings (Custom Scan) Dialog...
  • Page 452: Scanned Image Is Enlarged (reduced) On The Computer Monitor

    Scanned Image Is Enlarged (Reduced) on the Computer Monitor Change the display setting in the application. Check 1 Refer to the application's manual for details. If you have any questions, contact the manufacturer of the application. Click Driver in the IJ Scan Utility main screen, then change the resolution Check 2 setting and scan again.
  • Page 453: Problems With The Machine

    Problems with the Machine The Machine Cannot Be Powered On The Machine Turns Off Unintentionally Cannot Connect to Computer with a USB Cable Properly Cannot Communicate with the Machine with USB Connection FINE Cartridge Holder Does Not Move to the Position for Replacing...
  • Page 454: The Machine Cannot Be Powered On

    The Machine Cannot Be Powered On Press the ON button. Check1 Make sure that the power plug is securely plugged into the power cord Check2 connector of the machine, then turn it back on. Unplug the machine from the power supply, then plug the machine back in and Check3 turn the machine back on after leaving it for at least 2 minutes.
  • Page 455: The Machine Turns Off Unintentionally

    The machine turns off automatically according to the elapsed time you specified if you activate the setting to turn the unit off automatically. If you do not want the machine to turn off automatically, open Canon IJ Printer Utility, select Power Settings in the pop-up menu, then select Disable for Auto Power Off on Auto Power.
  • Page 456: Cannot Connect To Computer With A Usb Cable Properly

    Cannot Connect to Computer with a USB Cable Properly Printing or Scanning Speed Is Slow/Hi-Speed USB Connection Does Not Work If your system environment is not fully compatible with Hi-Speed USB, the machine will operate at a lower speed provided under USB 1.1. In this case, the machine operates properly but printing or scanning speed may slow down due to communication speed.
  • Page 457: Cannot Communicate With The Machine With Usb Connection

    Cannot Communicate with the Machine with USB Connection Make sure that the machine is turned on. Check1 Make sure that the USB cable is connected properly. Check2 Connecting the Machine to the Computer Using a USB Cable to connect the USB cable properly. Do not start up IJ Network Tool while printing.
  • Page 458: Fine Cartridge Holder Does Not Move To The Position For Replacing

    FINE Cartridge Holder Does Not Move to the Position for Replacing Is the ON lamp off? Check1 Check if the ON lamp is lit. The FINE cartridge holder will not move unless the power is on. If the ON lamp is off, close the cover and turn the machine on.
  • Page 459: Problems With Installation/downloading

    Problems with Installation/Downloading Cannot Install the MP Drivers Uninstalling IJ Network Tool...
  • Page 460: Cannot Install The Mp Drivers

    Cannot Install the MP Drivers Download the driver from the support page of our website, then reinstall it.
  • Page 461: Uninstalling Ij Network Tool

    • Even if IJ Network Tool is uninstalled, you can print over network or scan from the computer. However, you cannot change the network settings over network. 1. Select Applications from the Go menu of Finder, double-click Canon Utilities > IJ Network Tool, drag the Canon IJ Network Tool icon into the Trash.
  • Page 462: About Errors/messages Displayed

    About Errors/Messages Displayed If an Error Occurs A Message Is Displayed Error Message Appears on a PictBridge (Wireless LAN) Compliant Device...
  • Page 463: If An Error Occurs

    If an Error Occurs When an error occurs in printing such as the machine is out of paper or paper is jammed, a troubleshooting message is displayed automatically. Take the appropriate action described in the message. When an error occurs, the Alarm lamp flashes and a Support Code (error number) is displayed on the computer screen.
  • Page 464 15 flashes The FINE cartridge cannot be recognized. 1682 16 flashes The ink has run out. 1688 Support Code Corresponding to the Number of Alternate Flashes of the ON Lamp and the Alarm Lamp Example of 2 times flashing: (A) Flashes (B) Goes off Number of flashes Cause...
  • Page 465 Click Here to Search For details on how to resolve errors without Support Codes, see A Message Is Displayed.
  • Page 466: A Message Is Displayed

    A Message Is Displayed This section describes some of the errors or messages. Note • A Support Code (error number) is displayed on the computer for some error or message. For details on errors with Support Codes, refer to Support Code List.
  • Page 467 1. Stop the Inkjet Printer/Scanner/Fax Extended Survey Program. Changing the setting: 2. Select Applications from the Go menu of -Finder, and double-click the Canon Utilities folder, then the Inkjet Extended Survey Program folder. 3. Place the Canon Inkjet Printer/Scanner/Fax Extended Survey Program.app file into the Trash.
  • Page 468: Error Message Appears On A Pictbridge (wireless Lan) Compliant Device

    The error messages and operations may vary depending on the device you are using. For errors on non-Canon PictBridge (Wireless LAN) compliant devices, check the status of the Alarm lamp and take the appropriate action to clear the error. For details, see If an Error Occurs.
  • Page 469 "No ink"/"Ink cassette error" Check the number of how many the Alarm lamp flashes and take the appropriate action to resolve the error. If an Error Occurs "Hardware Error" Check the number of how many the Alarm lamp flashes and take the appropriate action to resolve the error.
  • Page 470: If You Cannot Resolve The Problem

    If you cannot resolve the problem with any of the workarounds in this chapter, please contact the seller of the machine or the service center. Canon support staff are trained to be able to provide technical support to satisfy customers. Caution •...
  • Page 471: Support Code List

    Support Code List The support code appears on the computer screen when an error occurs. "Support Code" means the error number and appears with an error message. When an error occurs, check the support code displayed on the computer screen and take the appropriate action.
  • Page 472: Support Code List (when Paper Is Jammed)

    Support Code List (When Paper Is Jammed) If the paper is jammed, remove it following the procedure appropriate for each case. • If you can see the jammed paper at the paper output slot or the rear tray: 1300 • If the paper tears and you cannot remove it from the paper output slot or from the rear tray: Paper Is Jammed inside the Machine •...
  • Page 473 1300 Cause Paper is jammed in the paper output slot or in the rear tray. Action Remove the jammed paper following the procedure below. Note • If you need to turn off the machine to remove jammed paper during printing, press the Stop button to cancel print jobs before turning off the machine.
  • Page 474: Paper Is Jammed Inside The Machine

    Paper Is Jammed inside the Machine If the jammed paper tears and you cannot remove the paper either from the paper output slot or from the rear tray, or if the jammed paper remains inside the machine, remove the paper following the procedure below.
  • Page 475 4. Hold the jammed paper with your hands. If the paper is rolled up, pull it out. 5. Pull the paper slowly not to tear it, then pull the paper out. 6. Make sure that all the jammed paper is removed. If the paper is torn, a piece of paper may remain inside the machine.
  • Page 476 7. Close the cover. All print jobs in the queue are canceled. Reprint if necessary. Note • When reloading the paper, confirm that you are using the paper suited for printing and are loading it correctly. If the message about paper jam is displayed on the computer screen when you resume printing after removing all the jammed paper, a piece of paper may remain inside the machine.
  • Page 477: In Other Cases

    In Other Cases Make sure of the following: Are there any foreign objects around the paper output slot? Check1 Are there any foreign objects in the rear tray? Check2 If there are any foreign objects in the rear tray, be sure to turn off the machine, unplug it from the power supply, then remove the foreign object.
  • Page 478 1000 Cause There is no paper in the rear tray. Action Reload the paper on the rear tray and press the machine's Black or Color button.
  • Page 479 1200 Cause The cover is open. Action Close the cover and wait for a while. Do not close it while you are replacing a FINE cartridge.
  • Page 480 1203 Cause The cover is opened while printing is in progress. Action If paper is left inside the machine, remove the paper slowly with both hands and close the cover. Press the machine's Black or Color button to dismiss the error. The machine ejects one blank sheet of paper and resumes printing from the next paper.
  • Page 481 1401 Cause The FINE cartridge is not installed. Action Install the FINE cartridge. If the error is not resolved, the FINE cartridge may be damaged. Contact the service center.
  • Page 482 1403 Cause The FINE cartridge cannot be recognized. Action Replace the FINE cartridge. If the error is not resolved, the FINE cartridge may be damaged. Contact the service center.
  • Page 483 1485 Cause Appropriate ink cartridge is not installed. Action Printing cannot be executed because the ink cartridge is not compatible with this machine. Install the appropriate ink cartridge. If you want to cancel printing, press the machine's Stop button.
  • Page 484 1682 Cause The FINE cartridge cannot be recognized. Action Replace the FINE cartridge. If the error is not resolved, the FINE cartridge may be damaged. Contact the service center.
  • Page 485 1684 Cause The ink cartridge cannot be recognized. Action Printing cannot be executed because the ink cartridge may not be installed properly or may not be compatible with this machine. Install the appropriate ink cartridge. If you want to cancel printing, press the machine's Stop button.
  • Page 486 If you want to continue printing without this function, press the machine's Stop button for at least 5 seconds. Canon recommends to use new genuine Canon cartridges in order to obtain optimum qualities. Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition.
  • Page 487 1688 Cause The ink has run out. Action Replace the ink cartridge and close the cover. If printing is in progress and you want to continue printing, press the machine's Stop button for at least 5 seconds with the ink cartridge installed. Then printing can continue under the ink out condition. The function for detecting the remaining ink level will be disabled.
  • Page 488: 488

    168A Cause The FINE cartridge is not installed properly, or the FINE cartridge not compatible with this machine is installed. Action Retract the output tray extension and the paper output tray, open the cover, then remove the FINE cartridges. Make sure that the FINE cartridge compatible with the machine is installed. Then install the FINE cartridges again.
  • Page 489 1700 Cause The ink absorber is almost full. Action Press the machine's Black or Color button to continue printing. Contact the service center.
  • Page 490 1701 Cause The ink absorber is almost full. Action Press the machine's Black or Color button to continue printing. Contact the service center.
  • Page 491 1890 Cause The protective material for the FINE cartridge holder or the tape may remain attached to the holder. Action Make sure that the protective material or the tape does not remain attached to the FINE cartridge holder. If you find the protective material or the tape remains attached, retract the output tray extension and the paper output tray to remove the protective material or the tape.
  • Page 492 2900 Cause Scanning the print head alignment sheet has failed. Action Press the machine's Black or Color button to dismiss the error. Check the following points, perform Automatic Print Head Alignment again. • Make sure that the print head alignment sheet is set in the correct position and orientation on the platen glass.
  • Page 493 2901 Cause Printing of the print head alignment pattern is complete and the machine is in waiting for scanning the sheet. Action Proceed to scan the printed alignment pattern. 1. Load the print head alignment sheet on the platen glass. Load the print head alignment sheet with the printed side facing down and align the mark on the upper left corner of the sheet with the alignment mark...
  • Page 494 4100 Cause The specified data cannot be printed. Action When you print the contents on CREATIVE PARK PREMIUM, confirm the message on the computer screen, make sure that genuine Canon FINE cartridges are all installed properly, then start printing again.
  • Page 495 4102 Cause The media type and paper size are not set correctly. Action Press the machine's Stop button to cancel printing, change the media type or paper size setting, then print again. • When the media type is set to Photo Paper Plus Glossy II: Set the paper size to 4"x6"...
  • Page 496 4103 Cause Cannot perform printing with the current print settings. Action Press the machine's Stop button to cancel printing. Then change the print settings and print again.
  • Page 497 5011 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
  • Page 498 5012 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
  • Page 499 5100 Cause Printer error has occurred. Action Cancel printing and turn off the machine. Then confirm the following. • Confirm that there are no materials (e.g. the protective material or jammed paper) that is preventing the FINE cartridge holder from moving. If any, remove the materials.
  • Page 500 5200 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
  • Page 501 5400 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
  • Page 502 5700 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
  • Page 503: 5b00

    5B00 Cause Printer error has occurred. Action Contact the service center.
  • Page 504: 5b01

    5B01 Cause Printer error has occurred. Action Contact the service center.
  • Page 505 6000 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
  • Page 506 6500 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
  • Page 507 6800 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
  • Page 508 6801 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
  • Page 509 6900 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
  • Page 510 6901 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
  • Page 511 6902 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
  • Page 512 6910 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
  • Page 513 6911 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
  • Page 514 6930 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
  • Page 515 6931 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
  • Page 516 6932 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
  • Page 517 6933 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
  • Page 518 6936 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
  • Page 519 6937 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
  • Page 520 6938 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
  • Page 521 6940 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
  • Page 522 6941 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
  • Page 523 6942 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
  • Page 524 6943 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
  • Page 525 6944 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
  • Page 526 6945 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
  • Page 527 6946 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.
  • Page 528: B201

    B201 Cause An error requiring you to contact the service center has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Contact the service center.
  • Page 529: B202

    B202 Cause An error requiring you to contact the service center has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Contact the service center.
  • Page 530: B203

    B203 Cause An error requiring you to contact the service center has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Contact the service center.
  • Page 531: B204

    B204 Cause An error requiring you to contact the service center has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Contact the service center.

This manual is also suitable for:

Mg2922Pixma mg2900 series

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  • Crystal Wickware Nov 08, 2018 05:37:
    I cannot believe you charge people to get to the technical support on an issue that no other printer I have ever had has. I would rather junk the printer and buy a different brand that buy into this scam. Never have I had an "ink absorber&q​uot; issue.
  • vincent j. guarrasi Aug 02, 2016 10:27:
    My Canon Pixma mg2900 printer is relatively new. Lately my printouts are only clearly printed on the top half page. The rest is barely legible and only lightly printed. Am I out of ink,dat or is something wrong with my printer?
  • frank May 08, 2016 01:25:
    i got I new wire less router now printer wont work