Sharp MX-C303W Troubleshooting Manual page 57

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Document Filing Problems

THE PROPERTY OF A FILE CANNOT BE SET TO

[Confidential]

Check

Is the file in the Quick File folder?

A CONFIDENTIAL FILE OR CONFIDENTIAL

FOLDER CANNOT BE OPENED

Check

Did you enter the wrong password/PIN

Code?

I CAN'T STORE OR CHANGE A FILE NAME OR

CUSTOM FOLDER NAME

Check

Does the name include characters

that cannot be used in a file or folder

name?

A FILE NAME IS CUT OFF

Check

Was the file name stored in the

advanced transmission settings

during a scan or Internet fax

transmission?

Solution

■ Move the file to a different folder and then set its property to "Confidential".

[Confidential] cannot be specified for a file in the Quick File folder. (Note that

[Protect] can be specified for a file in the Quick File folder to prevent it from being

easily deleted.)

Solution

■ Check with your administrator.

Solution

■ The following characters cannot be used in a file or folder name:

? / " : < > * \ |

Solution

■ If the name was stored in the advanced transmission settings before Quick File or

File settings were configured, that name will be used for the stored file. If the

number of characters in the name exceeds the maximum number of characters

allowed for a Quick File name (30 characters), characters after the 30th character

will be discarded.

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