Sharp MX-C303W Troubleshooting Manual page 56

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Document Filing Problems

A JOB CANNOT BE STORED IN A CUSTOM

FOLDER

Check

Do the custom folders created with

the machine appear in "Folder

Information"?

(When printing)

Does the custom folder have a PIN

Code?

A STORED FILE HAS DISAPPEARED

Check

Did you enable the [Delete] checkbox

to print a stored file?

Has automatic deletion of document

filing files been enabled?

A FILE CANNOT BE DELETED

Check

Is the property of the file set to

[Protect]?

Solution

■ Click the [Get Folder Name] button in the document filing save screen of the

printer driver to call up the custom folders that have been created on the

machine.

■ Enter the PIN Code configured in the machine in the document filing save screen.

Solution

■ If you print the file by enabling the [Delete] checkbox, the file is automatically

deleted after being printed.

The file property can be set to [Protect] to prevent the file from being easily

deleted.

■ If files that you need have been deleted, consult the administrator of the machine.

When [Automatic Deletion of File Settings] is enabled in the setting mode, the

files in the specified folders are periodically deleted. (Even when the file property

is [Confidential] or [Protect], the file may be deleted.)

 "Settings (administrator)" → [System Settings] → [Document Filing Settings]

→ [Automatic Deletion of File Settings]

Solution

■ A file cannot be deleted when its property is set to [Protect].

Change the file property from [Protect] to [Sharing] and then delete the file.

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