Rdm; Troubleshooting - SGM Q-10 User Manual

RDM

Supported RDM functions
The Q-10 Series features support for various RDM functions.
RDM (Remote Device Management) is a protocol enhancement to USITT DMX512 that allows bi-directional communication between
the fixtures and the controller over a standard DMX line. This protocol will allow configuration, status monitoring, and management.
An RDM controller is needed to get control over the supported parameters. See the tables below for supported RDM functions.
RDM functions
PID Actions allowed
0x0082 -
0x0081 -
0x00E0 -
0x00E1 -
0x0200 -
0x0201 -
0x0080 -
0x0400 -
Please note: The RDM controller communicates with the fixtures to show only the available options for each RDM function. The table is subject to change without notice.
Sensors
RDM enables various sensor readouts for remote device monitoring. See the table below for sensors and sensor types.
Please note: The RDM controller communicates with the fixtures to show only the available sensors for this fixture.
Name
Mainboard
LED Left 1
LED Left 2
LED Left 3
LED Right 1
LED Right 2
LED Right 3
Humidity Head

Troubleshooting

Problem
Fixture does not respond or appears to be
completely dead.
Fixture suddenly turned off.
Fixture suddenly stopped responding.
Fixture operates irregularly / abnormal.
Color is uneven.
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Name
Device Label
Manufacturer Label
DMX Personality
DMX Personality description
Sensor Definition
Sensor Value
Device Model Description
Device Hours
Sensor Type
Temperature
Temperature
Temperature
Temperature
Temperature
Temperature
Temperature
Other
Potential cause(s)
No power to the fixture.
Main fuse is blown.
Power was turned off.
The wireless transmitter or connections, was disconnected/
tampered with.
DMX cables was disconnected.
DMX cable polarization is inverted (pin 2 + 3).
DMX link is not terminated.
Corrupted DMX cable.
The fixture operates an internal program.
A corrupted fixture generates noise/disruptions on the DMX
link.
The minimum values is out of calibration.
The SGM Calibration Data set has been lost.
PID Actions allowed
0x0051 -
0x0501 -
0x0500 -
0x0090 -
0x1001 -
0x8060 GET
0x8625 GET / SET
The table is subject to change without notice.
Name
Fan Left RPM
Fan Right RPM
Wireless Signal Strength
Wireless Paired
Light PWM
Humidity Base
Base
Remedies
Confirm that the power is switched on, confirm that the
cables are plugged in.
Contact SGM support or certified SGM service partner.
Check the power supply, switches and breakers.
Inspect the wireless transmitter and connections.
Inspect DMX cables.
Install a phase-inverter or replace cables.
Install a XLR 120ohm DMX termination at the end of
the DMX link (POI n.a.).
Replace or repair defective cables and/or connections.
Go to MENU → MANUAL → STOP PROGRAM
Track and isolate the corrupted fixture.
Contact your local SGM dealer or support@sgmlight.
Contact your local SGM dealer or support@sgmlight.
Name
Parameter Description
Display Level
Display Invert
Factory Defaults
Reset Device
Serial Nr.
FAN 0=AUTO 1=LOW
2=HIGH 3=FULL
Sensor Type
Velocity
Velocity
Other
Other
Other
Other
Temperature