Heartway Medical Products EV Rider Vita XPress S12E User Manual page 33

DEALER SERVICE INFORMATION-TROUBLE SHOOTING & FAULT REPAIR
RHINO controller: Your scooter is fitted with a Rhino controller, which continuously monitors the operating conditions of your scooter.
If it detects a problem, it will indicate with error message by flashing light on the power ON/ OFF light. You must count the number of
the flash, and see the list to check what kind of error has happened according to the number)
Note:
If you experience any technical problems, it is recommended that you check with your local dealer before attempting to troubleshoot on
your own. The following symptoms could indicate a serious problem with your power scooter. Contact your local dealer if any of the
following arises:
Motor noise /Frayed harnesses / Cracked or broken connectors/ Uneven wear on any of tires/ Jerky motion
Pulling to one side/ Bent or broken wheel assemblies/ Does not power up/ Powers up, but does not move