Heartway Medical Products S21 User Manual

Heartway Medical Products S21 User Manual

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Electrically powered scooter Class A (EN 12184)
Intend Use:
Maximum safe slope: 3° (Not intended for use outdoors)
The product is not intended for visually impaired people.
The drivers need to be mentally and physically suitable to drive the scooters.
The fingers need to work functionally.
The device can't be used by children until age of 12 without Parent or Professional approval.
The driving distance will be reduced if the power scooter is used frequently on slopes, rough ground or to climb kerbs.
This vehicle is suitable for land or air transportation. (Please check with your airline for approval before flying)
Don't operate your power scooter without completely reading and understanding this user manual!
 Do not operate the scooter with depleted batteries, since the occupant could be stranded.
 Please disconnect the battery cable (battery power) before transport/boarding
HEARTWAY MEDICAL PRODUCTS CO., LTD. NO. 6, ROAD 25, TAICHUNG INDUSTRIAL
PARK, TAICHUNG. TAIWAN R.O.C.408. TEL +886423583232 FAX +886423590786
USER MANUAL
S21
1

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Do you have a question about the S21 and is the answer not in the manual?

Questions and answers

Warrick Bailey
April 20, 2025

both red and green light are flashing during charge

2 comments:
Warrick Bailey
April 20, 2025

both red and green lights are flashing during charge

Mr. Anderson
May 10, 2025

When both red and green lights are flashing during the charge of the Heartway Medical Products S21, it indicates an over current, over voltage, temperature, or other fault status.

This answer is automatically generated

Summary of Contents for Heartway Medical Products S21

  • Page 1  Do not operate the scooter with depleted batteries, since the occupant could be stranded.  Please disconnect the battery cable (battery power) before transport/boarding HEARTWAY MEDICAL PRODUCTS CO., LTD. NO. 6, ROAD 25, TAICHUNG INDUSTRIAL PARK, TAICHUNG. TAIWAN R.O.C.408. TEL +886423583232 FAX +886423590786...
  • Page 2: Table Of Contents

    CONTENTS 1. Safety Instructions 2. Electromagnetic Interference (EMI) 3. Transporting the Scooter 4. Specifications 5. Comfort Adjustment Do not make a sharp 6. Control Panel Operation Do not ride your turn or a sudden stop 7. Driving on the Road scooter in traffic.
  • Page 3  Consult your physician if you are taking Warning – Do not operate your scooter for the prescribed medication or if you have any first time without completely reading and certain physical limitations. Some medications understanding this owner’s handbook and limitations may impair your ability to operate scooters in a safe manner.
  • Page 4: Electromagnetic Interference (Emi)

     Modifications ELECTROMAGNETIC INTERFERENCE Your scooter has been designed to be as practical as possible. However, under no circumstances should The rapid development of electronics, especially in you modify, add, remove, or disable any part or the area of communications, has saturated our function of your scooter.
  • Page 5: Transporting The Scooter

    Be aware that adding accessories or SPECIFICATION components, or modifying the powered scooter, may make it more susceptible to interference from radio wave sources (Note: It is difficult to Model evaluate the effect on the overall immunity of Weight Limit 115kg (18 stone) the powered scooter).
  • Page 6 FOLDING OUT THE SCOOTER FOLDING UPTHE SCOOTER The user should vacate the scooter. 1. Position the scooter with rear wheels and anti-tip wheels on the ground (as shown below): Fold down the backrest of the seat (highlighted on the diagram below). 2.
  • Page 7: Control Panel Operation

    handle bars. Squeeze the left hand side of the SCOOTER OPERATION wigwag paddle (BLACK) towards you and the scooter will move backwards, emitting an audible reversing alarm. To brake, release the wigwag Control Panel paddle which will return to neutral and activate the electromagnetic brake automatically and bring the scooter to a prompt stop.
  • Page 8: Driving On The Road

    • Battery Gauge. The battery gauge on the tiller DRIVING ON THE ROAD console lights LEDs to show remaining power: • Starting and Driving Green (3 or 4 LEDS lit) - 40% - 100% capacity 1. Make sure the scooter is fully folded out. Yellow (2 LEDs lit) - draining charge (10% - 30%) 2.
  • Page 9: Emergency Charging Procedure

    BATTERY CHARGING AND CARE EMERGENCY CHARGING PROCEDURE Step 1. Insert the charger in to the mains and switch The scooter comes with an emergency charging cable. the power on. Ensure the charger is not connected to If the scooter is folded up and the battery is the scooter, and one of the charger LEDs is lit green.
  • Page 10: Warranty

    To disconnect the battery: Warning 1. Only use the charger supplied with the 1. Remove the battery compartment cover by scooter. Using the wrong type of levering the cover up using the ignition key or charger may cause damage. Never similar as a lever.
  • Page 11: Appendix A: Service Record

    Cleaning CARE AND MAINTENANCE The scooter should be cleaned periodically, • especially if you tend to drive on sand, gravel or Weekly Checking in other adverse environments. Check the following items weekly or before driving. If Use a soft, wrung dry cloth to keep your scooter •...
  • Page 12 Symptom: Horn sounds involuntarily / automatically  All upholstery can be washed with warm water Problem: Remedy: and mild soap. Occasionally check the seat and The scooter has diagnosed Ensure the wigwag paddle back for sagging, cuts and tears. Replace if a fault is released and switch the necessary.
  • Page 13 AUTO-FOLDING SCOOTER QUICK SET UP GUIDE Issued Jan 2016 For safety reasons, the auto-folding scooter is shipped with the Lithium battery disconnected. Step 1: Step 3: Place the scooter on the floor. Position the battery in to the battery compartment Connect the blue battery connectors together.
  • Page 14: Warranty Declaration

    WARRANTY DECLARATION Quality/ Warranty Declaration Products are to be fit for purpose and of excellent quality and performance. For valid warranty claims Heartway will, at their discretion, replace/ repair/ refund items mutually agreed to be defective. Heartway’s Warranty as Following: Frame: Two-year limited warranty ...

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