Do you have a question about the S21 and is the answer not in the manual?
Questions and answers
Warrick Bailey
April 20, 2025
both red and green light are flashing during charge
2 comments:
Warrick Bailey
April 20, 2025
both red and green lights are flashing during charge
Mr. Anderson
May 10, 2025
When both red and green lights are flashing during the charge of the Heartway Medical Products S21, it indicates an over current, over voltage, temperature, or other fault status.
Summary of Contents for Heartway Medical Products S21
Page 1
Do not operate the scooter with depleted batteries, since the occupant could be stranded. Please disconnect the battery cable (battery power) before transport/boarding HEARTWAY MEDICAL PRODUCTS CO., LTD. NO. 6, ROAD 25, TAICHUNG INDUSTRIAL PARK, TAICHUNG. TAIWAN R.O.C.408. TEL +886423583232 FAX +886423590786...
CONTENTS 1. Safety Instructions 2. Electromagnetic Interference (EMI) 3. Transporting the Scooter 4. Specifications 5. Comfort Adjustment Do not make a sharp 6. Control Panel Operation Do not ride your turn or a sudden stop 7. Driving on the Road scooter in traffic.
Page 3
Consult your physician if you are taking Warning – Do not operate your scooter for the prescribed medication or if you have any first time without completely reading and certain physical limitations. Some medications understanding this owner’s handbook and limitations may impair your ability to operate scooters in a safe manner.
Modifications ELECTROMAGNETIC INTERFERENCE Your scooter has been designed to be as practical as possible. However, under no circumstances should The rapid development of electronics, especially in you modify, add, remove, or disable any part or the area of communications, has saturated our function of your scooter.
Be aware that adding accessories or SPECIFICATION components, or modifying the powered scooter, may make it more susceptible to interference from radio wave sources (Note: It is difficult to Model evaluate the effect on the overall immunity of Weight Limit 115kg (18 stone) the powered scooter).
Page 6
FOLDING OUT THE SCOOTER FOLDING UPTHE SCOOTER The user should vacate the scooter. 1. Position the scooter with rear wheels and anti-tip wheels on the ground (as shown below): Fold down the backrest of the seat (highlighted on the diagram below). 2.
handle bars. Squeeze the left hand side of the SCOOTER OPERATION wigwag paddle (BLACK) towards you and the scooter will move backwards, emitting an audible reversing alarm. To brake, release the wigwag Control Panel paddle which will return to neutral and activate the electromagnetic brake automatically and bring the scooter to a prompt stop.
• Battery Gauge. The battery gauge on the tiller DRIVING ON THE ROAD console lights LEDs to show remaining power: • Starting and Driving Green (3 or 4 LEDS lit) - 40% - 100% capacity 1. Make sure the scooter is fully folded out. Yellow (2 LEDs lit) - draining charge (10% - 30%) 2.
BATTERY CHARGING AND CARE EMERGENCY CHARGING PROCEDURE Step 1. Insert the charger in to the mains and switch The scooter comes with an emergency charging cable. the power on. Ensure the charger is not connected to If the scooter is folded up and the battery is the scooter, and one of the charger LEDs is lit green.
To disconnect the battery: Warning 1. Only use the charger supplied with the 1. Remove the battery compartment cover by scooter. Using the wrong type of levering the cover up using the ignition key or charger may cause damage. Never similar as a lever.
Cleaning CARE AND MAINTENANCE The scooter should be cleaned periodically, • especially if you tend to drive on sand, gravel or Weekly Checking in other adverse environments. Check the following items weekly or before driving. If Use a soft, wrung dry cloth to keep your scooter •...
Page 12
Symptom: Horn sounds involuntarily / automatically All upholstery can be washed with warm water Problem: Remedy: and mild soap. Occasionally check the seat and The scooter has diagnosed Ensure the wigwag paddle back for sagging, cuts and tears. Replace if a fault is released and switch the necessary.
Page 13
AUTO-FOLDING SCOOTER QUICK SET UP GUIDE Issued Jan 2016 For safety reasons, the auto-folding scooter is shipped with the Lithium battery disconnected. Step 1: Step 3: Place the scooter on the floor. Position the battery in to the battery compartment Connect the blue battery connectors together.
WARRANTY DECLARATION Quality/ Warranty Declaration Products are to be fit for purpose and of excellent quality and performance. For valid warranty claims Heartway will, at their discretion, replace/ repair/ refund items mutually agreed to be defective. Heartway’s Warranty as Following: Frame: Two-year limited warranty ...
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Do you have a question about the S21 and is the answer not in the manual?
Questions and answers
both red and green light are flashing during charge
both red and green lights are flashing during charge
When both red and green lights are flashing during the charge of the Heartway Medical Products S21, it indicates an over current, over voltage, temperature, or other fault status.
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