Heartway Medical Products S23K User Manual
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Heartway Medical Products S23K User Manual

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USER MANUAL

S23K
Electrically powered scooter Class C (EN 12184)
Intended Use:
Moving of adult disabled persons by self driving.
Maximum user weight: 160 kg (350 lbs) Classified in Class C (EN12184) ; Maximum safe slope: 10°
The product is not intended for visually impaired people. Drivers need to mentally and physically suitable to
drive the scooters. The device can't be used by children until age of 12.
The driving distance will be reduced if the power scooter is used frequently on slopes, rough ground or to climb
curbs.
The scooter is not for use as a seat in a motor vehicle.
All adjustments can be made by either occupant or an assistant.
Please refer to our official website for general product information at www.heartwaycanada.com
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Summary of Contents for Heartway Medical Products S23K

  • Page 1: User Manual

    USER MANUAL S23K Electrically powered scooter Class C (EN 12184) Intended Use: Moving of adult disabled persons by self driving. Maximum user weight: 160 kg (350 lbs) Classified in Class C (EN12184) ; Maximum safe slope: 10° The product is not intended for visually impaired people. Drivers need to mentally and physically suitable to drive the scooters.
  • Page 2  This mobility scooter may come to a sudden stop at anytime during the operation  Don’t operate your power scooter without completely reading and understanding this user manual  The stopping distance on slopes can be significantly greater than on level ground ...

  • Page 3: Safety Instructions

    SAFETY INSTRUCTIONS  General Always use a seat belt, and keep your feet on the Never operate the scooter while you are under the scooter all the time. influence of alcohol. Never use electronic radio transmitters such as Make sure that there are no obstacles behind you walkie-talkies, or cellular phones.
  • Page 4 Do not ride your scooter during snow in order to Do not allow unsupervised children to play near avoid accident on slippery road. this equipment while the batteries are charging.  Warning – Don’t operate your scooter for the first time without completely reading and understanding this user manual.
  • Page 5 AC/DC converter or the battery charger. 14. Do not attempt to lift or move your scooter by any of its removal parts, such as the armrests, seats, or shroud. 15. When climbing an incline, don’t drive at an angle up the face of the incline. Drive your scooter straight up the incline.

  • Page 6: Electromagnetic Interference (Emi)

     Inspections prior to using your power scooter: 1. If equipped with pneumatic tires, please check for proper tire inflations. 2. Please check all electrical connections and make sure they are tight and not corroded. 3. Please check all harness connections and make sure they are secured properly. 4.
  • Page 7 and alarm systems of shops. The interference (from radio wave sources) can cause the power scooter to release its brakes, move by itself or move in unintended directions. It can also permanently damage the powered scooter’s control system. The intensity of the EM energy can be measured in volts per meter (V/m).Each powered scooter can resist EMI up to a certain intensity.
  • Page 8 S23K - TECHNICAL SPECIFICATIONS MODEL S23K WEIGHT CAPACITY 145 KG SEAT: TYPE/SIZE 18" Seat DRIVE WHEEL 312mmx100mm(12.3"x4") FRONT CASTER (WHEEL) 312mmx100mm(12.3"x4") REAR CASTER (ANTI-TIPPER) 62mmx19mm(2.4"x0.7") MAX SPEED 10 KM/H (12 KM/H Optional) BATTERY SPECIFICATIONS 50 AH X 2 BATTERY RANGE...
  • Page 9 BASIC OPERATION OF SCOOTER The power scooter is simple to operate. However we recommend that you read carefully the following instructions to become familiarized with your new vehicle. Caution: Before you turn the power on, always be aware of the environment that surrounds you to select your desired speed.
  • Page 10 Button functions Battery remaining capacity and charging indicator (10 squares + Battery Icon) Battery Indicator: Manual Speed Adjuster: This allows you to pre-select your desired speed. The adjuster is proportional to speed and can be set anywhere between green for low speed to red for high speed.
  • Page 11 ITEM SPECIFICATION Battery Remaining Capacity Remaining Capacity Voltage (V) Scale Bar ＞ 25.42 (10) ≦ 25.42 (9-8) ≦ 25.12 (7-6) ≦ 24.78 (5-4) ≦ 24.42 (3-2) ≦ 23.88 Flashing Low-power Warning Warning LED Flashing  Please release the throttle lever and then allow your scooter to come to a complete stop. ...
  • Page 12  Please note that the scooter will be in free-wheel mode, when Engaged the motor is disengaged.  To use the parking brake, you must move and lock the lever into the engaged position!  When your power scooter is in freewheel mode, the braking system is disengaged! Disengaged (Free Wheel) ...
  • Page 14 The temperature of scooter surface can increase when the scooter is exposed to external source of hear (e.g. sunlight) For any mechanical adjustment on the tiller or on the seat, be aware of trapping and squeezing of your fingers. How to remove the seat Please refer to the following instructions.

  • Page 15: Operation Of Control Panel

    If you plan on not using your power scooter for an extended period of time, it is best to:  Fully charge its batteries prior to storage.  Disconnect the batteries from the scooter.  Store your power scooter in a warm, dry environment. ...

  • Page 16: Charging Intructions

    CHARGING INTRUCTIONS Battery Charger Instruction 2. SPECIFICATION Item BATTERY CHARGER (SWITCHING MODE) Model 4C24050A Output Current(DC) Charging Voltage(DC) 28.8V Floating Voltage(DC) 27.6V Input Current (AC) 4/2 A Input Voltage(AC) 115 Vac Or 230 Vac 50/60 Hz (Manual Select) Efficiency AC-DC 80% min Operating Temperature 0°C ~ 40°C Performance...
  • Page 17 3. OPERATING INSTRUCTION (1)Make sure the battery charger output voltage is the same as the connecting battery. (2)Plug in the power cord. LED indicates green flash when AC power on. (3)Connect the battery charger to the battery. (4)Start charging; please refer to 4. LED INDICATION 4.
  • Page 18 (4) Charging indicator (orange) cannot turn to green： ․ The battery might be defective, please stop charging and have the battery be repaired. (5) If the charging indicator (orange) turns to green (fully charged) immediately： ․ The battery may be in well-charged condition. ․...

  • Page 19: Battery Instruction & Maintenance

    BATTERY INSTRUCTION & MAINTENANCE Safety Precautions for Lead Acid Batteries Danger!! Failure to follow these precautions may result in serious risk.  Read through the charger operating instruction before using it.  If you use your scooter every day, please charge its batteries as soon as you finish using it for the day. Your scooter will be ready each morning.
  • Page 20 cause internal short circuits or battery case damage which can lead to leakage, fire, or explosion of the batteries.  When installing batteries, ensure that positive and negative polarity is correct. Connection with incorrect polarity can lead to excess current, fire, and damage to chargers. ...
  • Page 21 charger or load. Incorrect polarity can lead to explosions or fires harming the batteries or equipment, and can cause injury to humans.  Do not bump, drop, or strike batteries. Batteries should not be used in environments subject to strong vibration as these can damage the batteries.
  • Page 22 Connector A (White) Connector B (Red) Connector C (Black) Connector D (Red) Connector E (White)  Please remove connectors (A, B, C, D, E) first before removing the battery.  If you hand is wet or sweaty, Do NOT replace the batteries. ...

  • Page 23: Scooter Maintenance & Repair

    SCOOTER MAINTENANCE & REPAIR Your power scooter is designed for minimal maintenance. However, like any motorized vehicle it requires routine maintenance. To keep your power scooters or power wheelchairs for years of trouble-free operation, we recommend you follow the following maintenance checks as scheduled.

  • Page 24: Care And Maintenance

    determines excessive motor bushes worn out, they must be replaced otherwise the motor damage will result. CARE AND MAINTENANCE Scooters require a minimal amount of care and maintenance. The following areas require inspection and/or care and maintenance. TIRE PRESSURE  If equipped with pneumatic tires, always maintain the air pressure in psi rating indicated on each tire.
  • Page 25 AXLE BEARINGS AND THE MOTOR/TRANSAXLE ASSEMBLY These items are all prelubricated, sealed, and require no subsequent lubrication. WHEEL REPLACEMENT If your scooter is equipped with pneumatic tires and you have a flat tire, you can have the tube replaced. If your scooter is equipped with a solid tire insert either the solid insert or the entire wheel must be replaced depending on the model.
  • Page 26 Batteries that are regularly and deeply discharged, infrequently charged, stored in extreme temperatures, or stored without a full charge may be permanently damaged, causing unreliable performance and limited service life. It is recommended that you charge the scooter batteries periodically throughout periods of prolonged storage to ensure proper performance. Disposal of Your Power Scooter Your power scooter must be disposed of according to applicable local and national statutory regulations.

  • Page 27: Circuit Diagram

    CIRCUIT DIAGRAM...
  • Page 28 S23K - BOM LIST DRAWING...
  • Page 29 DEALER SERVICE INFORMATION- TROUBLESHOOTING & FAULT REPAIR RHINO controller: Your scooter is fitted with a Rhino controller, which continuously monitors the operating conditions of your scooter. If it detects a problem it will indicate with error message by flashing light on the power ON/ OFF light. You must count the number of the flash, and see the list to check what kind of error has happened according to the number)
  • Page 31 Note: If you experience any technical problems, it is recommended that you check with your local dealer before attempting to troubleshoot on your own. The following symptoms could indicate a serious problem with your power scooter. Contact your local dealer if any of the following arises: 1.
  • Page 32 WARNING! Failure to maintain the brushes could void the power scooter warranty. To inspect or replace the motor brushes: 1. Unscrew the motor brush caps. 2. Remove the brushes. Less than 9 mm 3. Inspect the brushes for wear. 4. Replace the brushes if necessary. New Motor Brush Worn Motor Brush Motor Brush caps Inspect the state of the battery terminals every six months.

  • Page 33: Warranty Declaration

    WARRANTY DECLARATION Quality/ Warranty Declaration Products are to be fit for purpose and of excellent quality and performance. For valid warranty claims Heartway will, at their discretion, replace/ repair/ refund items mutually agreed to be defective. Heartway’s Warranty as Following: ...

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