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USER
MANUAL
BIEN S15
HEARTWAY MEDICAL PRODUCTS CO., LTD.
NO. 6, ROAD 25, TAICHUNG INDUSTRIAL PARK,
TAICHUNG. TAIWAN R.O.C.408
st
PUBLISHED: March-1
-2011
VERSION: 1
1
1

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Summary of Contents for Heartway Medical Products BIEN S15

  • Page 1: User Manual

    USER MANUAL BIEN S15 HEARTWAY MEDICAL PRODUCTS CO., LTD. NO. 6, ROAD 25, TAICHUNG INDUSTRIAL PARK, TAICHUNG. TAIWAN R.O.C.408 PUBLISHED: March-1 -2011 VERSION: 1...
  • Page 2: Table Of Contents

    CONTENTS SAFETY INSTRUCTION……………………………..……...……………........…3 ELECTOMAGNETIC INTERFERENCE(EMI)……..………….…………………………………7 SPECIFICATIONS………………………….…………...………..…………….…………………..9 BASIS OPERATION OF SCOOTER……..................11 OPERATION OF CONTROL PANEL…………………..………………………………………..14 CHARGING INSTRUCTION….……………………………..………….…………...…………..26 BATTERY INSTRUCTION & MAINTENANCE…………...………………………….……..…29 SCOOTER MAINTENANCE & REPAIR…..…………...………………….………..………..…31 CARE AND MAINTENANCE…………………….………..……………………………………32 CIRCUIT DIAGRAM…….………..…….……..………………………..…………………..……34 BOM LIST DRAWING………………....…………………….………….……….…………35 WARRANTY DECLARATION…………………………………………………………..………36 TROUBLESHOOTING & FAULT REPAIR……………………………………………………...37 Intend Use :Moving of adult disabled persons by self driving. Maximum user weight: 160 kg;...
  • Page 3: Safety Instruction

    SAFETY INSTRUCTION  General Always use a seat belt, and keep your feet on the Never operate the scooter while you are under the scooter all the time. influence of alcohol. Make sure that there are no obstacles behind you Never use electronic radio transmitters such as while reserving your scooter.
  • Page 4 Do not attempt to climb curbs greater than Do not leave your hands and legs off the scooter limitation show on Technical Specification when driving. Do not ride your scooter during snow in order to Do not allow unsupervised children to play near avoid accident on slippery road.
  • Page 5 various daily living activities. Consult with your physician if you are taking any medication that may affect your ability to operate your scooter safely. Do not attempt to lift or move a power scooter by any of its removable parts including the armrests, seats or shrouds.
  • Page 6  Modifications Heartway Medical Product has designed and engineered power scooters to provide maximum utility. However, under no circumstances should you modify, add, remove, or disable any part or function of your power scooter. Personal injury and damage to the power chair may result. 1.
  • Page 7: Electomagnetic Interference(Emi)

    ELECTROMAGNETIC INTERFERENCE (EMI) The rapid development of electronics, especially in the area of communications, has saturated our environment with electromagnetic (EM) radio waves that are emitted by television, radio and communication signals. These EM wave are invisible and their strength increases as one approach the source.
  • Page 8  Unintentional scooter movements  Unintended or uncontrollable direction.  Unexpected brake release The FDA has written to the manufacturers of power scooters asking them to test new products to be sure they provide a reasonable degree of immunity against EMI. The FDA requires that a powered wheelchair should have an immunity level at least 20 V/m, which provides a reasonable degree of protection against more common sources of EMI.
  • Page 9: Specifications

    S15 - TECHNICAL SPECIFICATIONS MODEL S15 (Class C scooter according to EN 12184) WEIGHT CAPACITY 160kgs(350 lbs) SEAT: TYPE/SIZE 20" A2 DRIVE WHEEL 330mmx120mm(13" x 5") FRONT CASTER (WHEEL) 330mmx100mm(13" x 3.5") REAR CASTER (ANTI-TIPPER) None MAX SPEED 13.5 km/h (8.4 mile/h) BATTERY SPECIFICATIONS 12V 80 Ah x 2pcs BATTERY RANGE...
  • Page 10 Disclosure information min. max. min. max. Overall length 1400 m ° Seat plane angle 2° with legrest Overall width 700 mm Effective seat depth 480 mm 480 mm 1400 m Folded length Effective seat width 510 mm 510 mm Seat surface height at Folded height 127 mm front edge...
  • Page 11 Basic Operation of Scooter Driving and braking You can use the throttle lever to control the forward speed or the reverse speed of your scooter. Please refer to the following instruction to move forward/backward your scooter.  Switch to forward mode by clicking the FORWARD BUTTON ...
  • Page 12 WARNING !  Please be noted that the scooter will be at free-wheel mode, when the motor is disengaged.  To use the parking brake, you must move and lock Engaged the lever into the engaged position!  When your power scooter is in freewheel mode, the braking system is disengaged! Disengaged ...
  • Page 13 How to remove the seat Please refer to the following instructions. 1) Press the swivel lever 2) Swivel the seat 3) Pull the seat upward (Two persons are required to remove the seat) 4) Removing the battery and seat from the scooter is allowed before transporting.
  • Page 14: Operation Of Control Panel

    OPERATION OF CONTROL PANEL LCD(Liquid Crystal Display)Power Scooter Control Panel, TN Type Model LCD(Liquid Crystal Display) Power Indicator:Battery remaining capacity and charging indicator (6 squares + Battery Icon) Functions Clock:Hour / Minute / Second display and setting. Speed Sensor:7 Segment display (2.5 digits +1 decimal) + “km/h / mph” symbol High/Low/ Turn Speed:Indicated as “H”...
  • Page 15 :Horn :Horn Buttons :Headlight :SET :Back-up Light :MODE Right & Left indicator (Green) ,Parking light (Red),Warning light (Red),Back-up lamps (Yellow), LED Indicators Headlight (Blue) LCD Backlight LED (White) Connector 20PIN AMP Usage Condition 1.Voltage & Temperature ITEM SPECIFICATION Voltage DC24 V Operation Voltage DC 16 ~32 V -40℃...
  • Page 16 Operating Instruction 1.Speed Sensor and Display ITEM SPECIFICATION Operation Features Speed detection by speed hall sensor from transaxle with conversion at 1821 rpm equal to 60km/h. Tolerance 5~15% (±2%) Digital Range 0~199 km/0~124 mile Display Switch Button Initial setting at km/h, switch to MPH by MODE SET buttons 2.High /Low Speed Setting ITEM...
  • Page 17 3.Power Indication ITEM SPECIFICATION Remaining Capacity Voltage (V) Scale Bar > 25.42 ≦ 25.42 ≦ 25.12 Battery Remaining Capacity ≦ 24.78 ≦ 24.42 ≦ 23.88 Flashing Low-power Warning LED Flashing Warning Flicker Frequency Every 2 sec. (1) Scale status only decrease, won’t increase. (2) When the remaining capacity was less than 30%, warning sound (“Be-Be”...
  • Page 18 ITEM SPECIFICATION Remaining Voltage (V) Scale Bar Capacity (%) < 25.44 > 25.44 > 26.18 Charge Indication > 26.92 > 28.5 Increase 0.5 sec. Frequency (1) Scale status only decrease, won’t increase. Operation (2) Take the PIN3(CH3) of charger as determinant signal, enter「Charging Mode」when CH3 Character grounding (L), not only “KEY ON”...
  • Page 19 Clock Meter ITEM SPECIFICATION Tolerance (per day) ± 2 sec 『Hour:Min』mode :『AM 12:00』 Initial Setting Value 『Hour : Min』 Display range : AM12:00 ~ PM11:59 Setting (12-Hour format) When『Hour』is between 1 and 9 o’clock, displayed at 1~9. 5.Odometer ITEM SPECIFICATION Operation Features Odometer detected by the signal of Opto Coupler then converts into distance.
  • Page 20 6.Headlight Control ITEM SPECIFICATION Take exterior headlight switch as determinant signal. (1) Switch on/off the head light by pressing button once, then LED will turn Operation Feature on/off simultaneously. (2) LCD backlights turn on / turn off with head light. When motor stops, the modulation down to 30% (Headlight) Power Saving Mode When motor acts, 100% output power (Headlight)
  • Page 21 ITEM SPECIFICATION (1) 2.2V>WIP>2.8V ( 50% Half-power ) (2) 2.2V<WIP>2.8V ( 100% Full-power ) Determinant Condition (3) Full / Half power switch at real time. (4) The determination of “Reversing Mode” need to consider the motor direction and panel setting. (1) Loop Load : 24V/50W max Remarks (2) With “short circuit”...
  • Page 22 11. Malfunction Message ITEM SPECIFICATION Take the connector pin (KEY) of controller as determinant signal, then converts it into Operation Feature digital code. When the controller send out an error message, red LED flashing with controller signal at same time, the “Error message code” will show on LCD. Usage Condition Flicker Frequency 1 sec.
  • Page 24 12. Power on Self-Test ITEM SPECIFICATION When scooter power on, the control panel will go through a self-test routine; the backlight and all LCD segments will be tuned on for 3 seconds, then switch automatically to the Initial Status general operation mode (ODO). 13.
  • Page 25 15:Buttons ITEM SPECIFICATION Button Left-Hand: MODE Button Right-Hand: SET Button General Display Mode Press SET for 3 seconds to reset TRIP at “00.0”. (TRIP) Press MODE SET simultaneously for more than 2 seconds. to enter “Setting Mode”, then 『Hour:MIN』start flashing. (1) When『Hour』flashing: Press SET to increase of number, then press...
  • Page 26 Backlit LCD Backlit Press "MODE" key or "SET" button, the backlight will turn on. (None-Light Mode) Backlit will be turned off automatically if the button is not touched by users for 5-second long 17.System device Controller Ds162K01 Serial Charger CTE 8A Battery WP12280*2 (In-Series) Wig Wag...
  • Page 27: Charging Instruction

    CHARGING INTRUCTIONS Battery Charger Instruction 2. SPECIFICATION Item BATTERY CHARGER (SWITCHING MODE) Model 4C24050A Output Current(DC) Charging Voltage(DC) 28.8V Floating Voltage(DC) 27.6V Input Current (AC) 4/2 A Input Voltage(AC) 115 Vac Or 230 Vac 50/60 Hz (Manual Select) Efficiency AC-DC 80% min Operating Temperature 0°C ~ 40°C Performance...
  • Page 28 3. OPERATING INSTRUCTION (1)Make sure the battery charger output voltage is the same as the connecting battery. (2)Plug in the power cord. LED indicates green flash when AC power on. (3)Connect the battery charger to the battery. (4)Start charging; please refer to 4. LED INDICATION 4.
  • Page 29 (4) Charging indicator (orange) cannot turn to green: ․ The battery might be defective, please stop charging and have the battery be repaired. (5) If the charging indicator (orange) turns to green (fully charged) immediately: ․ The battery may be in well-charged condition. ․...
  • Page 30: Battery Instruction & Maintenance

    BATTERY INSTRUCTION & MAINTENANCE  Read through the charger operating instruction before using it.  If you use your scooter every day, please charge its batteries as soon as you finish using it for the day. Your scooter will be ready each morning. ...
  • Page 31 WARNING!  If you hand is wet or sweaty, Do NOT replace the batteries.  Please always use two batteries of the same type at the same amp-hour capacity.  Always replace both batteries at the same time. Please do not mix old and new batteries together.
  • Page 32: Scooter Maintenance & Repair

    SCOOTER MAINTENANCE & REPAIR Your power scooter is designed for minimal maintenance. However, like any motorized vehicle it requires routine maintenance. To keep your power scooters or power wheelchairs for years of trouble-free operation, we recommend you follow the following maintenance checks as scheduled. Maintenance Job Daily Weekly Monthly Semi-Annual...
  • Page 33: Care And Maintenance

    CARE AND MAINTENANCE Scooters require a minimal amount of care and maintenance. The following areas require inspection and/or care and maintenance. TIRE PRESSURE  If equipped with pneumatic tires, always maintain the air pressure in psi rating indicated on each tire.
  • Page 34: Storing Your Scooter

    AXLE BEARINGS AND THE MOTOR/TRANSAXLE ASSEMBLY These items are all prelubricated, sealed, and require no subsequent lubrication. WHEEL REPLACEMENT If your scooter is equipped with pneumatic tires and you have a flat tire, you can have the tube replaced. If your scooter is equipped with a solid tire insert either the solid insert or the entire wheel must be replaced depending on the model.
  • Page 35: Circuit Diagram

    CIRCUIT DIAGRAM...
  • Page 36: Bom List Drawing

    S15 - BOM LIST DRAWING...
  • Page 37: Warranty Declaration

    Any damage or defect of any nature occurring from the misuse, abuse of the product, improper operation or improper storage is not to be covered. HEARTWAY MEDICAL PRODUCTS CO., LTD. NO. 6, ROAD 25, TAICHUNG INDUSTRIAL PARK, TAICHUNG. TAIWAN R.O.C.408...
  • Page 38: Troubleshooting & Fault Repair

    TROUBLESHOOTING & FAULT REPAIR RHINO controller: Your scooter is fitted with a Rhino controller, which continuously monitors the operating conditions of your scooter. If it detects a problem it will indicate with error message by flashing light on the power ON/ OFF light. You must count the number of the flash, and see the list to check what kind of error has happened according to the number) Number of Fault...
  • Page 39 at Power Up inhibited key on. Return throttle to neutral, turn power off and back on again. Throttle may need to be re-calibrated Check throttle wiring. Speed Pot Drive The throttle or its wiring is faulty. Check for open or Error inhibited short circuits.
  • Page 40 Product Label to indicate the Serial Number Serial Number can be found on the label, which is placed on the scooter’s frame...
  • Page 41 WARNING! Failure to maintain the brushes could void the power scooter warranty. To inspect or replace the motor brushes: 1. Unscrew the motor brush caps. 2. Remove the brushes. Less than 9 mm 3. Inspect the brushes for wear. 4. Replace the brushes if necessary. New Motor Brush Worn Motor Brush Motor Brush caps...

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