Service Call Details - TANDBERG ENTRYPOINT Administrator's Manual

Tandberg user guide network device entrypoint
Table of Contents

Advertisement

Service Call Details

About Service Call Details
The
View Call Details
tab
presents information about
all calls routed through the
Entrypoint, i.e. inbound and
outbound numbers, duration
of the calls and call status
– i.e. ringing (alerting),
connecting and connected.
Incoming. Indicates the
information belonging to the
call leg of the calling party.
Outgoing. Indicates the
information belonging to the
call leg of the called party/
service.
Status. Either alerting,
connected or disconnected.
Net. Indicates the net type,
i.e. H.323, H.324m, SIP or
Streaming.
Incoming
Number. Service
number; can only be
represented for inbound call
legs.
Table of
Trademarks &
Patents &
Contents
Copyright
Disclaimers
D 14050.04
10.2007
When View Details Has Been Selected
Safety/
To Get You
Using the
Using the
Environmental
Up and Going
Entrypoint
Entrypoint
The Service Call Details Window
Viewing the
Configuring
Maintenance
System Status
the Entrypoint
19
TANDBERG
TANDBERG
Incoming number.
i.e. the number an external user dialed
to get access to a portal service.
Service. Indicates the service name, i.e.
DID, IVR, TMS Phonebook, Menu.
Duration. Indicates the duration of the
call in hours, minutes and seconds.
Details. Remote numbers of the
Incoming calls are the numbers
of the calling party and remote
numbers of the Outgoing calls are
the numbers of the called party
or service. Clicking
reveals the
Call
Details, i.e. details
belonging to the respective call leg.
Remote
Number. For inbound call
legs it represents the number of the
calling party, for outbound call legs it
represents the number of the called
party or service
Duration. Duration of this call leg in
hours, minutes and seconds.
Dial Plan
Services
& Upgrade
Examples
ENTRYPOINT
ENTRYPOINT
USER GUIDE
USER GUIDE
The service number,
View details
Contact
Information

Advertisement

Table of Contents
loading

Table of Contents