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Summary of Contents for TANDBERG E20
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Page 1: Administrator Guide
What’s in this Guide? Introduction Deploying E20 Using E20 The Settings Advanced settings Administrator Guide TANDBERG E20 Software version TE 2.1 D14330.09 TANDBERG E20 ADMINISTRATOR GUIDE (TE2.1) February 2010... -
Page 2: Table Of Contents
Using the Assistant to configure E20 .... 13 The Settings ..........27 Using the keypad to configure the E20 ..14 Setting up the E20 from a remote PC ... 15 HTTP Bootstrapping ........16 D14330.09 TANDBERG E20 ADMINISTRATOR GUIDE (TE2.1) February 2010... -
Page 3: Introduction
Introduction What’s in this Guide? Introduction Deploying E20 Using E20 The Settings Advanced settings Chapter 1 Introduction D14330.09 TANDBERG E20 ADMINISTRATOR GUIDE (TE2.1) February 2010... - Page 4 Using E20 The Settings Advanced settings Thank you for choosing TANDBERG! Your TANDBERG E20 has been designed to give you many years of safe, reliable operation. This part of the TANDBERG E20 documentation is aimed at administrators working with the deployment and provisioning of the E20.
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Page 5: Intellectual Property Rights
The specifications for the Products and the information in this document This Administrator Guide and the Products to which it relates contain are subject to change at any time, without notice, by TANDBERG. information that is proprietary to TANDBERG and its licensors. -
Page 6: Patent Information
The product that is covered by this Administrator Guide is protected under copyright, patent, and other intellectual property rights of various US7,010,119, jurisdictions. This product is Copyright © 2008–2010, Tandberg Telecom US,7,327,785 - US7,295,613 - US7,283,588 AS. All rights reserved. This product includes copyrighted software EP01953201 - GB1338127 licensed from others. -
Page 7: Safety Instructions
Do not touch the product with wet hands. Lightning Never use this apparatus, or connect/disconnect communication cables or power cables during lightning storms. Dust Do not operate the apparatus in areas with high concentration of dust. D14330.09 TANDBERG E20 ADMINISTRATOR GUIDE (TE2.1) February 2010... -
Page 8: Vibration
Do not tug the power cord. • If the provided plug does not fit into your outlet, consult an electrician. • Never install cables, or any peripherals, without first unplugging the device from its power source. D14330.09 TANDBERG E20 ADMINISTRATOR GUIDE (TE2.1) February 2010... -
Page 9: Accessories
Do not use communication equipment to report a gas leak in the vicinity of the leak. TANDBERG’s Environmental Policy Environmental stewardship is important to TANDBERG’s culture. As a global company with strong corporate values, TANDBERG is committed to following international environmental legislation and designing technologies that help companies, individuals and communities creatively address environmental challenges. -
Page 10: Digital User Guides
Advanced settings Digital User Guides Waste Handling TANDBERG is pleased to announce that we have replaced the printed In order to avoid the dissemination of hazardous substances in our versions of our user guides with digital versions available on the environment and to diminish the pressure on natural resources, we TANDBERG web site: http://www.tandberg.com/docs. -
Page 11: Deploying E20
Deploying E20 What’s in this Guide? Introduction Deploying E20 Using E20 The Settings Advanced settings Chapter 2 Deploying E20 D14330.09 TANDBERG E20 ADMINISTRATOR GUIDE (TE2.1) February 2010... -
Page 12: Connecting The E20
Connect the cables as shown. If you have one LAN connection only, and need that for your PC, the E20 has a built in Gigabit ethernet switch that enables you to connect your PC to the E20 to access the LAN through the Attach USB E20. -
Page 13: Using The Assistant To Configure E20
Using the Assistant to configure E20 When you start the E20 the first time you will be prompted to choose the language to be used in the menus and dialog boxes. Once the language has been selected, the E20 will configure the correct language and a provisioning assistant will pop up. -
Page 14: Using The Keypad To Configure The E20
Profile1. Set Default Transport to Auto (which is the same as default), Proxy1 Discovery to Manual, You must also enter the IP address of There are several ways of setting up the E20. This page explains how the Proxy (Proxy is your PBX/VCS or OCS) and you must enter the URI to set up the unit using the keypad only, while how to set it up from a of your E20. -
Page 15: Setting Up The E20 From A Remote Pc
The system is connected to line voltage should also make the system visible in TMS. • The LAN cable is properly connected—see Connecting the E20 for details. xConfiguration Provisioning Mode: Tms xConfiguration Provisioning ExternalManager Address: “<hostname of your tms server>”... -
Page 16: Http Bootstrapping
There are situations where service providers prefer that users need not enter HTTP POST any information at all. Instead, they want the E20 to retrieve all the information necessary by itself—through pro-active behavior using HTTP or HTTPS. <xml> redirect </xml>... - Page 17 Using E20 What’s in this Guide? Introduction Deploying E20 Using E20 The Settings Advanced settings Chapter 3 Using E20 D14330.09 TANDBERG E20 ADMINISTRATOR GUIDE (TE2.1) February 2010...
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Page 18: Connecting The E20
LAN connection. Adjust your picture vertically by using the key. down Power supply Local area Handset Adjust sharpness by turning the network (LAN) focus ring on the camera. D14330.09 TANDBERG E20 ADMINISTRATOR GUIDE (TE2.1) February 2010... -
Page 19: The E20 Keyboard
For future applications Display selfview buttons (what others see Switch your camera from your system) on and off Switch your Listen through built-in microphone on and off speaker Listen through Volume control headset D14330.09 TANDBERG E20 ADMINISTRATOR GUIDE (TE2.1) February 2010... -
Page 20: Navigation Principles
• To switch between numeric and alphanumeric setting use the abc/123 softkey. • The softkeys along the bottom of the screen are controlled by the Softkey buttons of the keypad. D14330.09 TANDBERG E20 ADMINISTRATOR GUIDE (TE2.1) February 2010... -
Page 21: Calling Someone By Dialing Their Number
To switch between loudspeaker and headset, press the corresponding While doing this you may need to switch to alphanumeric setting by means button ( of the abc/123 softkey. Activate S , if needed. peciaL HaRacteRS D14330.09 TANDBERG E20 ADMINISTRATOR GUIDE (TE2.1) February 2010... -
Page 22: Calling Someone Using The Phone Book
If you do not know where to search, you may search for an entry in the phone book. This is described later. D14330.09 TANDBERG E20 ADMINISTRATOR GUIDE (TE2.1) February 2010... -
Page 23: Adding Entries To My Contacts
While in a call, press the softkey t RanSfeR navigate to Cancel and press to leave the menu without saving the This will bring up the following menu: new contact. D14330.09 TANDBERG E20 ADMINISTRATOR GUIDE (TE2.1) February 2010... -
Page 24: Consultative Transfer
Alternatively you may navigate down to the Phone book and search You may add a screensaver of your choice to the E20. You will need a USB within this in the usual way, or you may enter Recent calls and select disk containing the pictures you want to use as screensaver. -
Page 25: Multiple Lines
(SIP-)profile and the (SIP-)profile for his/her boss. There is one limitation to the multiple line support in the E20. In general, it is not possible to use different lines to different types of SIP servers (for example TANDBERG VCS vs OCS R2). -
Page 26: The Settings Menu
The Settings What’s in this Guide? Introduction Deploying E20 Using E20 The Settings Advanced settings Chapter 5 The Settings menu D14330.09 TANDBERG E20 ADMINISTRATOR GUIDE (TE2.1) February 2010... -
Page 27: Description Of The Settings Available
On the following pages you will find a list of the settings available. Call forward lets you forward all calls to a defined receiver. Just key in the We recommend you visit the TANDBERG web site regularly for updated identity and activate the feature. - Page 28 Screen Saver • Video channel rate You may add a screensaver of your choice to the E20. You will need a USB • Video Packet loss (in numbers and in %) disk containing the photos (illustrations) you want to use as screensaver. If •...
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Page 29: The Advanced Settings
Advanced Settings What’s in this Guide? Introduction Deploying E20 Using E20 The Settings Advanced settings Chapter 6 The Advanced Settings D14330.09 TANDBERG E20 ADMINISTRATOR GUIDE (TE2.1) February 2010... -
Page 30: Description Of The Advanced Settings
This menu lets you configure up to four speed dials that will be readily available from the E20 soft keys. Each speed dial can be set up to call a phone book contact. When you press a configured soft key, the E20 will call the corresponding contact immediately. -
Page 31: Advanced Configuration
Ring volume lets you set the volume of the incoming call signal. Default Call You will hear the level as you adjust. Rate can be set in the range 64–1152 kbps. D14330.09 TANDBERG E20 ADMINISTRATOR GUIDE (TE2.1) February 2010... -
Page 32: Experimental
URLScreenSaver: Experimental feature This parameter is used to set up regular expressions to force the E20 to set up an audio call when calling a peer with a number or A few things to observe: URI that matches the regular expression given by this parameter. -
Page 33: Network 1
Deploying E20 Using E20 The Settings Advanced settings The USB disk must remain connected to the E20 to make this On: The Telnet protocol is enabled. work. Off: The Telnet protocol is disabled. This is the default factory The following file formats are supported: setting. -
Page 34: Phonebook
Enter the name of the Network Services SNMP System Location. Provisioning Determines whether the system should be able to place and receive SIP Provides the possibility of managing the E20 by using an external calls. manager/management system. On: Set to On to enable the possibility to place and receive SIP calls. -
Page 35: Sip
HTTPS during the download. If the HttpMethod parameter method. is POST, the E20 will do an HTTP post to the web server. TLS: The system will always use TLS as the default transport Otherwise, it will do a HTTP Get to the web server. LoginName method. - Page 36 Communication Manager. Cisco: Must be used when registering to a Cisco CallManager version 5 or later. Key in the URI of the E20 unit. Microsoft: Must be used when registering to a Microsoft LCS or OCS server. Proxy 1...
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Page 37: Standby
Set the Selfview to On or Off. Selfview is the outgoing video (what the others see) from your E20, adjust the brightness of the image and select Control Off: The system will not go into standby. wallpaper. -
Page 38: Mechanical Dimensions
All dimensions are in mm. 1”= 25.4 mm 26.11.2008 Initial drawing. Rev. Date Prep. Checked Change Telecom AS Sheet 1 of 1 Processes Tolerances Specification: Material Surface treatment D14330.09 TANDBERG E20 ADMINISTRATOR GUIDE (TE2.1) February 2010 Type: European Manufacturer: 116700 projection Type number: Thickness:... - Page 39 Telephone: +47 67 125 125 Fax: +1 212 692 6501 Fax: +47 67 125 234 Video: +1 212 692 6535 Video: +47 67 126 126 E-mail: tandberg@tandberg.com E-mail: tandberg@tandberg.com Copyright © TANDBERG 2008–2010. All rights reserved. D14330.09 TANDBERG E20 ADMINISTRATOR GUIDE (TE2.1) February 2010...
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